Care Homes Owned by Olea Care Group in Greater Manchester

I have no hesitation in recommending Fernlea to anybody. We looked extensively, and care homes in the are following his stroke. Fernlea stands out as the most superior in our area.

All I can say is the staff at Yorklea looked after my mother well.

The care home and staff excellent. Staff looked after residents very well. Food good. Sometimes unfortunately residents have to wait too long for toilet help. I visit twice per week all excellent.

Dad & I are very happy with Fernlea.

Very welcoming care home from coming through the front door. The quality of care from all staff and the friendliest team.

Every member of staff is polite, friendly and professional, from reception staff, cleaners, cooks, entertainers and management. Even the maintenance team say hello. Fernlea is a team. All the staff work together and step in to help each other. This works. All residents are well cared for, smile and seem settled in their surroundings. Knowwhere and no one can be perfect, but Olea and Fernlea definitely do their best from what I have seen in the last 6 months.

Fernlea is a fantastic carehome with amazing staff that really care about the residents needs, you can really feel their passion for their work and how it's not just a job to them. The facilities are like no other, it has everything you could want, like a 5 star hotel. The selection of food and drinks are superb and you only have to ask if there's something else you would like, they will always do their best to accommodate for you. With regards to the management, they are on a different level when it comes to compassion and understanding. They helped us every step of the way, keeping us informed all the time, I can't thank them enough for everything they have done for our family. The entertainment/activities department is also just as brilliant, always encouraging residents to get involved and has a busy itinerary everyday to suits everyone's needs and abilities. The overall cleanliness of the place is spot on, always clean as a whistle and has a lovely fresh scent to the place.

I visited on a day when my friend was taking part in a quiz for residents in the common room. Well attended, good fun, lots of interaction between staff and clientele. Spent a little time in the room (with attention from a member of the care staff). Having taken my friend to the dining room, I departed. All very impressive. Fernlea is a terrific place!

Other than that mum is gradually getting used to living here.

The only real complaint I have is that there should be 4 staff on each floor all the time, as the patients who ned 2 people to toilet them can wait over 1 hour.

We are not aware of any activities for residents or whether they have an activities coordinator.

Mum was accepted into Doves Nest Nursing Home at short notice and we were all welcomed so warmly by the staff. Mum had received end of life care within the home with the support of carers & the hospice at home doctors & palliative care, but we had reached crisis point and needed additional help. Doves Nest was our saviour!

Thank you

Thank to the doves nest for the love and excellent care you gave my mam and the support you gave me and my family your home is out standing I am so pleased mam was with you. She came on so well in your care all the staff are amazing nothing was to much trouble I HAVE TOLD MY FAMILY IF I CANT LOOK AFTER MYSELF IN LATER YEARS I MUST GO TO THE DOVES NEST THANK YOU ALL SO MUCH XXX

My friend didn't want to go into a care home which is understandable I don't think anyone really wants to leave their own home if they have been happy there. Now she has settled in and likes it she only asks about her own flat once in a blue moon, she joins in all the activities and is in serious competition with another resident for the scrabble cup for top player. My friend says the food is nice and whenever we go a nice person from the kitchen will make us a drink. The way the staff talk to the residents is lovely, they obviously know a lot about them and care for and about them a great deal, but the one big thing I notice is it doesn't smell like a care home & I've been and looked round others that do. Thank you to the staff who treat my friend like their friend it really is appreciated a great deal.

Yes, there are times when my mother doesn't have her call bell answered within a few minutes, but that is usually at the times of day when everyone needs to go to the bathroom. The social activities range is very varied, and should suit most tastes. When moving into a care environment my mother had 2 wishes, to have an ensuite and to have a bacon sandwich for breakfast that someone else cooked. She has her wishes and I can see that although it is not her own home, she is very settled at Fernlea and is being exceptionally well looked after.

My Dad has recently moved to Fernlea from living independently at home. Sadly, his health declined and after a very hard decision, he moved to Fernlea. Upon arrival, we were greeted by a very caring team and as a family, we felt so very reassured by this. My Dad has settled so well and just feels at home. He's absolutely delighted with the care and wellbeing he is receiving by all the staff. I know he's now in a safe and caring residential home which gives me such peace of mind.

What more can I say other than I'm so glad I waited for a placement for my mum here. The quality of the food and facilities is by far the best we have seen in the North Manchester and Failsworth areas. The neighbourhood is excellent, no gangs of youths hanging around. Don't be put off by it being in Newton Heath, it is an oasis that should really be under Clayton Bridge. The staff will do anything for you at the drop of a hat from the management to the maintenance team. The best team of people working in the best environment always makes a difference. Go visit it, it is more like a hotel than a care home. You do pay more but you get what you pay for, thats for sure.

A very pleasant and well-kept care home. Lovely grounds and facilities. Staff are excellent with high levels of care and attention. Décor is modern, bright and clean. Only reservation is regarding a lack of regular activities. Doves Nest needs to improve in the area of activities/entertainment. Otherwise all good.

Leaves a lot to be desired!