Care Homes Owned by Cornerstone Healthcare Group Ltd in Hampshire

All seems very good. I have no complaints

Apart from a few issues with dirty tea cups, I have been very happy with my brother's care. He is physically healthier than he has been in years, mentally, he seems settled. I would like to see a bit more interaction from staff to get him watching TV/listening to music, but I know he always turns down help and won't ask for it. He needs more assistance than he will admit to do things. But overall, it is a very nice, friendly care home, and the patients are well looked after.

I am kept up to date and informed of any changes in behaviour or health concerns, which is very much appreciated. I would and do recommend South Africa Lodge to friends, family and colleagues. Thank you.

I found the home to be warm & welcoming with a clear leadership structure. Staff are engaging and helpful. Decor throughout the home is modern & bright. Ensuite rooms which are spotless as with communal areas. Nice outdoor area with activities. Would recommend.

I am happy with way my husband is treated, staff are friendly and make sure he is comfortable but also take the time to talk to him and ensure it is not just the physical needs that are met. He is always clean and so are all the accommodation he lives in. The staff also take time to ask me how I am and know me by name.

I have known South Africa Lodge for some years having visited a naval colleague who was so well cared for during his final years. My current visits are for my godson, now aged 62 who has sadly been poorly almost his whole life. The care given to both of them is exemplary. The whole place buzzes with compassion and enthusiasm and patience. We offer our sincere congratulations to every member of the team. Well done. Keep it up.

Very professional, greeted by reception by one staff member, friendly and efficient. Visit was short as my family member was sleepy. Staff very engaging. Was lovely to see my aunt rested.

Staff very pleasant, cooperative and caring. Pay attention to comments made and willing to assist and help in best interests of those they are caring for.

It is difficult for me to give a comprehensive review as we live in Spain and cannot visit very often, although we have weekly video conferences. Circumstances have been very difficult these last years and we are very pleased how mum has been treated and we see that she still has a quality of life. This is mainly due to the great work of all of the employees. We very much appreciate it. I don't see how mum could be in better hands. Thank you very much, it is very appreciated.

Excellent receptionists. Immaculately clean premises. Lovely staff. My friend, the resident, appears to like where she is now residing. This home is head and shoulders above other homes I have visited.

The staff and reception are really friendly. Made us coffee, hot chocolate. The lady on Transport was very friendly and was telling us that she takes the residents out and where she takes them. Lovely for them, she had so much patience. The home is really clean, flowers are everywhere. Lovely to walk into.Very lovely place to go to 10/10.

Mum has moved lodge a few months ago which she has now settled and got used to the staff. All the staff are very nice which I think has helped mum settle. She likes her new room which is a lot bigger so we spend most visits in her room.

This is a very caring, attentive, kind and supportive environment, where staff offer personalised care to all patients/residents. It has a homely feel to allow residents to feel relaxed and part of the family, and included in all activities. There is always a positive and fun atmosphere, making moments and experiences accessible to everyone.

South Africa Lodge is a first class Nursing Home! This is the fourth NH he has been a resident and the first one he has really settled in. The staff are well trained, skilful and caring and have taken the time to understand his needs and wants to help make his stay as enjoyable as possible. The new manager is a strong presence, very proactive and has made a big difference. Thank you so much!

My uncle has vascular dementia and has now been at Kitnock for about five months. Unfortunately he can be very rude and unpleasant but the staff are alway very accomodating and friendly toward him. They have great patience, which i admired them for. He looks very healthy and clean and in his happy moments feels comfortable living there. I also found the care home clean and tidy, which for me is very important. His clothes and his bedroom are always clean and organised by the staff.

Since Mum was transferred to South Africa Lodge I feel much happier that she is getting the care and attention she needs. The staff are always attentive and supportive to my mum despite how difficult she can be. They take very good care of all her needs both day to day and medical.

I come to visit my sister and I have always found the staff very helpful and my sister is clean & tidy. She seems happy and well looked after.

When you walk into South Africa Lodge you immediately sense the calmness within. I have found all staff to be most welcoming and helpful, nothing is ever too much trouble. They know all their patients individually and adapt to all their needs. Thank you for providing such a lovely, kind, caring and happy atmosphere to reside in.

All staff extremely friendly & I could see my friend was very much liked & looked after. The home seems very well run & receptionist very welcoming.

Before visiting my friend I called numerous times and spoke with both receptionists. Both of whom were very helpful in assisting the times best suted for my friend to get the best out of her visit. All staff were very helpful and my friend seemd very happy wtih living at South Africa Lodge.