Care Homes Owned by Five Focal Point Ltd

Thank you

I cannot speak highly enough of the care that mother received at Beechcroft. From the moment we dropped her off she was surrounded by love and compassion. The staff made her feel part of the family. For us as a family it was lovely to witness mum integrate into the home. She became happy and contented which is everything that a family could ask for. Her room was comfortable and bright and the food was exellent. We would like to extend our thank to everyone involved in mum's care. Her daughter couldn't have asked for better care from everyone. Thank you.

David seems to have settled very well. Staff seem to be very supportive and listen to family in what they have to say. Meals seem to be very appetizing and well presented. The only negative issue I have is that D's glasses haven't been found.

In my opinion, there are care homes and care complexes; this is a care home in every sense of the world. You feel this is a home where everyone is made to feel part of the family.

Lovely and helpful staff.

My mum has been in Five Gables for just over 2 years now and it's the best decision she made. Everyone goes above and beyond to help and care for her. All the staff are very welcoming to our family members and look after my mum extremely well.

This care home feels like the own home. So, if in my life I will have to go into care, I would like to go into this care home or home like this.

Five Gables is a friendly home. My friend is well looked after. I always feel welcome when I visit.

With help with social services.

Due to constant pain and increasing disability my brother declined food and drinks on a constant basis, and simply no longer wanted to live. The staff were constantly and lovingly conjoling and encouraging him to eat little and often. They kept me up to date on a daily basis with his withdrawal from living. He refused medical help until the day his health deteriorated towards his imminent death, but was treated kindly and with love until the ambulance came to take him to hospital. I was called by them as soon as they rang for the ambulance, and above all treated myself with the ultimate kindness throughout. He was 72 and was on his own 'suicide mission' refusing help of any kind for a long while. At all times the staff were understanding, caring and attentive to him through this difficult time. It was the most loving place to be at this painful time.

My wife's grandma moved in @ end of August 2024, and the care she has received has been exemplary. Her general well-being seems to have improved over the past year. Can't praise the staff enough.

My Auntie is a resident and it's extremely happy, she feels it's home. It's very important to her that she feels relaxed and safe and has helped us as a family move forward into this phase of her life and the care required. We have been warmly welcomed at the home and feel part of the daily activities which are very well communicated to us. Thank you team!

Easy parking to visit . Nice that they take her out on little trips. Nice lounge with large television

A warm friendly environment for dad the service provided it excellent dads needs are more than catered for nothing too much trouble . The events that they run are fun and stimulating for the residence it's win win place to place your loved ones when that time comes

Five Gables has a really family feel, with excellent freshly cooked meals, everyday. I am so pleased they had a room for my Mum.

Our mother was a resident for almost 2 years until she passed away in May 2025. The care and compassion she received was second to none. They looked after mum and all our family wonderfully. Thank you to all the staff.

My mum was looked after by the excellent staff in Five Gables for almost 2 years. She was given her dignity throughout and allowed the level of care she needed. When the time came that she was end of life she was on full care and could not have been kept more comfortable. Staff were professional but friends to mum and the family, they loved her as much as we did.

Thank you xxx

The Five Gables is a wonderful place. The staff are warm and friendly and provide excellent care. Nothing is too much trouble and they will go the extra mile to ensure needs are met. There is a range of activities provided and Mum loves to go out on visits to the local area. It makes such a difference to our family, knowing that Mum is so well looked after.

The care is outstanding, would recommend to anyone. :)