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Care Home Owned by Aura Care Living in Gloucestershire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Aura Care Living in Gloucestershire

Only the locations & reviews in Gloucestershire for Aura Care Living are showing below.

View the details of all 2 locations (with 136 reviews) owned by Aura Care Living

Aura Care Living Locations in Gloucestershire (1)

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1 Care Home owned by Aura Care Living in Gloucestershire
Stratton Court Care Home

Gloucester Road, Stratton, Cirencester GL7 2NB 

9.4 64 reviews
"Stratton court looked after my father for a short time , he desperately wanted to go back to the Town he lived all his life so sadly we had…"   Read all 64 reviews
Location Type Care Home

Stratton Court Care Home, idyllically situated in the Cotswold village of Stratton, offers high quality dementia, nursing, end of life, residential, respite and day care in a luxurious and homely setting. With a team of experienced health professionals,… Read more about Stratton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 84 Rooms
  • from £1,450 / week

Aura Care Living Reviews in Gloucestershire (64)

9.6

Aura Care Living has a Group Review Score of 9.6 (9.574) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aura Care Living must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Aura Care Living
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Review of

Stratton Court Care Home

from Lorna K (Daughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely care home with friendly, caring staff. Mum has been so happy since coming here.
Reply from Aura Care Living Ciren ltd, Management Team at Stratton Court Care Home
Thank you so much for taking the time to write a review. its wonderful to hear that mum is so happy in our lovely Home.
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Review of

Stratton Court Care Home

from Hayley D (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton court looked after my father for a short time , he desperately wanted to go back to the Town he lived all his life so sadly we had to move him , the care he had was second to none , he was treated with love and respect by all concerned and i couldn't thank them enough
Reply from Jared Mein, Management at Stratton Court Care Home
Thank you for taking the time to write a review, Thank you so much for your kind words. We're absolutely delighted to hear that dad enjoyed his stay with us.
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Review of

Stratton Court Care Home

from Paula G (Sister of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Care support is very poor My sister many times rings the call bell and she is often ignored or it takes ages for someone to respond to her.
Always there are numerous excuses.
Many times she has been left soaking wet and led in her own faeces'!
She has asked numerous times for her food not to be chopped
up as thankfully unlike a lot of people in the home she is not suffering with dementia and she has capacity to speak she also has use of her arms and hands so can chop food up without any problem or assistance
It feels that because she is a "social" paying resident the care just is not there for her
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Review of

Stratton Court Care Home

from J R (Friend of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the home it has a high standard I would be happy to be a resident.
Reply from Jared Mein, General Manager at Stratton Court Care Home
Thank you for taking the time to write a review. We look forward to welcoming you back for visit soon!
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Review of

Stratton Court Care Home

from R D (Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found ourselves in a situation that we needed more care and to be nearer family Stratton Court fulfilled our needs and the staff are 1st class I would highly recommend it to others.
Reply from Jared Mein, General Manager at Stratton Court Care Home
Thank you for your lovely words and taking the time to write a review ! We're so pleased you found our staff first Class, we will pass these comments on to the team. Its wonderful to hear you had a…read more
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Review of

Stratton Court Care Home

from B H (Friend of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Messages re planned visit not passed to patient or son, nor apparently to floor staff. No evidence of friendly, caring (in true sense) staff attending during visit, nurse either on computer or absent from post. Patient suffering Aphasia wrote 'They removed my bell, also no one here cares'. How could
help/pain relief/position change etc be summoned? Personal care immediately prior to my arrival but nails unhygienic, truly filthy. I concur with CQC 2023 'Requires improvement'.
Reply from Guneet Brookes, Sales & Marketing Manager at Stratton Court Care Home
Thank you for sharing your experience. We take your feedback very seriously. We understand the situation you described and the impact it has had on you. If you wish to discuss this further, we would…read more
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Review of

Stratton Court Care Home

from Judith T (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a permanent resident in July 2025 after having a trial respite break. The care home has exceeded our expectations. The home is spotlessly clean with beautiful decor in all rooms. The food is excellent. All the staff have been outstanding from the management to nursing staff, care staff,
receptionists, maintenance staff, support staff & hairdressers. Everyone has been friendly, caring and supportive. My mother has settled quickly and is very happy. Our family are confident that she will be well cared for at a vulnerable time of life.
Reply from Guneet Brookes, Sales & Marketing Manager at Stratton Court Care Home
Thank you so much for your lovely feedback. We're truly grateful to hear that your mother has settled in well and that you and your family feel confident in the care she's receiving. It means a great…read more
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Review of

Stratton Court Care Home

from Joan G (Friend of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
The entrance looks very impressive. I had phoned twice to say that I was coming to visit my friend giving my name etc but noone seemed aware of this.
My friend was obviously very thin and ill and frantically trying to speak but no sound came out.
i quickly worked out that she could write and was perfectly
" with it ".
She had no bell and could not shout out. She wrote No one her cares.
Her huge Tv was on loud but not visible from the position she was in.
She wrote " Wimbledon" She knew it was on. she loved tennis.
She was very distressed and isolated.
The staff did not seem interested . She died the next day
Reply from Guneet Brookes, Sales & Marketing Manager at Stratton Court Care Home
Thank you for sharing your experience and please accept our sincere condolences for the loss of your friend. Your feedback is valued and we take it very seriously. Your friend was very unwell, however…read more
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Review of

Stratton Court Care Home

from J L (Respite Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have very much enjoyed my weeks of respite care. Without exception, the staff have been excellent, so helpful, and friendly. They create a very happy atmosphere. I shall leave with plans to return for another visit.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you so much for your kind words. We're absolutely delighted to hear that you enjoyed your stay with us and that our team made you feel so welcome and supported. We look forward to welcoming you…read more
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Review of

Stratton Court Care Home

from Barbara D (Respite Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found the staff very helpful and some went over and above their willingness to assist. Nothing is too much trouble.
Yes I would recommend anyone to stay here in this beautiful setting for any choice of care that they need.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your kind words! We're so pleased you found our staff helpful and accommodating. Its wonderful to hear you had a positive experience in our beautiful setting.
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Review of

Stratton Court Care Home

from A S (Respite Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was given a room at very short notice and grateful for that. I found the home very comfortable and secure and my outlook on my pending treatment for hip surgery was much improved by the care and reassurance of the staff.
The food was very good and catered for most tastes it seemed.
It was nice
to be able to meet visitors in the reception area downstairs.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your kind words. We're delighted we could accommodate you at short notice and provide a comfortable and secure environment. It's wonderful to hear our staff's care and reassurance made a…read more
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Review of

Stratton Court Care Home

from Susan N (Daughter of Resident) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother continues to receive excellent care and attention at Stratton Court. She is very happy, secure and her needs are met by very caring staff. As a family we feel we could not have made a better choice as we know she is in good hands and her health is well maintained and attended to. She is encouraged
to be mobile and join in activities and enjoy the company, food and comfortable environment.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your lovely feedback. We're delighted to hear your mother feels happy, secure and well cared for at Stratton Court. It's wonderful to know she enjoys staying active, socialising and the…read more
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Review of

Stratton Court Care Home

from A W (Wife of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Genuinely excellent. Sometimes a long wait after the alarm button is used.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your feedback! We're delighted to hear you found the service excellent. We apologise for any delays you've experienced after using the alarm button. Your safety and comfort are our top…read more
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Review of

Stratton Court Care Home

from E B (Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good for most options. But for residents can be confusing - Am I a ground floor or 1st floor resident? I need info from both floors if possible as I want to join in. Up-to-date info would be nice. No criticism of the activity lady but activities could be increased? Excellent help from staff.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your thoughtful review! We're glad to hear you've received excellent help from our staff. We understand how important it is to have clear and up-to-date information about activities.…read more
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Review of

Stratton Court Care Home

from S B (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for six months - she is very content and well cared for. I am confident that she is happy. The entertainment and stimulation are very good.
My only complaint is the return of her own clothes. I have raised this on numerous occasions. All her tops and other clothing are
labelled.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your positive feedback and for trusting us with your mother's care. We're so glad to hear she is content and enjoying the entertainment and activities. We truly appreciate your ongoing…read more
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Review of

Stratton Court Care Home

from C R (Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The help I had from my carers getting me back to good health was second to none. They are now friends for life, their love and devotion to their job was and is admirable.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
It's heartwarming to hear about the exceptional care you received. The dedication and compassion your carers showed in helping you regain your health is truly admirable. It's wonderful that they've…read more
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Review of

Stratton Court Care Home

from Charlotte P (Daughter of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My mum stayed here for nine weeks at the beginning of the year, the security was appalling - the first few weeks she was there none of the keypads worked to get onto the floors - anyone could have accessed her room/other residents. Within a week of being there she developed the most horrendous ulcer
on her back - she simply wasn't turned - no one checked on her. The carers did their best, the management is very top-heavy - lots of suits, not enough people doing the jobs that need to be done. The carers aren't just carers, which is why they can't care properly, they are the kitchen staff, cleaners etc. as well.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
We take all comments very seriously and apologise for any distress caused. Rest assured, we are taking steps to address all concerns raised. Your feedback is invaluable in helping us improve our…read more
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Review of

Stratton Court Care Home

from A C (Daughter of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Firstly and most importantly the home smells great! Plenty of light and positivity upon entering the reception area. My father's room was easily accessible although not big. Some of the fixtures could do with a bit of attention (wardrobe door) but by far the most important thing was the care that he
is receiving - it has been exemplary so far. All the caring staff cannot do enough for my father and he has felt cared for through what has been a difficult time in these past few weeks. Very many thanks.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your kind words. We are delighted to hear that your experience has been positive, particularly regarding the care your father has received. Ensuring a welcoming and positive atmosphere…read more
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Review of

Stratton Court Care Home

from S M (Husband of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is content and appears to get on well with all the staff.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you so much for trusting us to look after your wife.
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Review of

Stratton Court Care Home

from K M (Son of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to Stratton Court 3 years ago on respite. She quickly made it her home. As her health deteriorated her care needs increased. Mum had a DNR in place and was adamant she did not want to go to the hospital but to spend her last days at Stratton Court. She got her wish and my wife was by her side
when she passed.
I would like to thank everyone for their outstanding love and care the nursing they gave to Mum.
You truly made it her home. We were overwhelmed by all your support.
Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
On behalf of everyone at Stratton Court Care Home, we extend our heartfelt condolences for the loss of your beloved mum. We are deeply moved by your kind words and grateful for the opportunity to have…read more
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