What types of Care is Stratton Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stratton Court Care Home have?

There are 80 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Stratton Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stratton Court Care Home to the centre of Cirencester?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Stratton Court Care Home, Gloucester Road, Stratton, Cirencester, Gloucestershire GL7 2NB

Review from B H (Friend of Resident) published on 4 August 2025
Submitted via Postal Card • Report

Overall Experience

Messages re planned visit not passed to patient or son, nor apparently to floor staff. No evidence of friendly, caring (in true sense) staff attending during visit, nurse either on computer or absent from post. Patient suffering Aphasia wrote 'They removed my bell, also no one here cares'. How could

help/pain relief/position change etc be summoned? Personal care immediately prior to my arrival but nails unhygienic, truly filthy. I concur with CQC 2023 'Requires improvement'.

Reply from Guneet Brookes, Sales & Marketing Manager at Stratton Court Care Home

Thank you for sharing your experience. We take your feedback very seriously. We understand the situation you described and the impact it has had on you. If you wish to discuss this further, we would welcome the opportunity to speak with you directly. Were happy to explain what was happening at the time and address any concerns you may have in more detail. Please dont hesitate to get in touch with us.

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Review from Judith T (Daughter of Resident) published on 25 July 2025
Submitted via Postal Card • Report

Overall Experience

My mother became a permanent resident in July 2025 after having a trial respite break. The care home has exceeded our expectations. The home is spotlessly clean with beautiful decor in all rooms. The food is excellent. All the staff have been outstanding from the management to nursing staff, care staff,

receptionists, maintenance staff, support staff & hairdressers. Everyone has been friendly, caring and supportive. My mother has settled quickly and is very happy. Our family are confident that she will be well cared for at a vulnerable time of life.

Reply from Guneet Brookes, Sales & Marketing Manager at Stratton Court Care Home

Thank you so much for your lovely feedback. We're truly grateful to hear that your mother has settled in well and that you and your family feel confident in the care she's receiving. It means a great deal to the whole team to know their efforts are making a difference.

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Review from Joan G (Friend of Resident) published on 23 July 2025
Submitted via Website • Report

Overall Experience

The entrance looks very impressive. I had phoned twice to say that I was coming to visit my friend giving my name etc but noone seemed aware of this.
My friend was obviously very thin and ill and frantically trying to speak but no sound came out.
i quickly worked out that she could write and was perfectly

" with it ".
She had no bell and could not shout out. She wrote No one her cares.
Her huge Tv was on loud but not visible from the position she was in.
She wrote " Wimbledon" She knew it was on. she loved tennis.
She was very distressed and isolated.
The staff did not seem interested . She died the next day

Reply from Guneet Brookes, Sales & Marketing Manager at Stratton Court Care Home

Thank you for sharing your experience and please accept our sincere condolences for the loss of your friend. Your feedback is valued and we take it very seriously. Your friend was very unwell, however we acknowledge the situation you described and the impact it must have had on you. If you would like to discuss this further, we would welcome the opportunity to speak with you directly. We are happy to discuss what was happening at the time and address any concerns you have in more detail. Please do get in touch with us.

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Review from J L (Respite Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience

I have very much enjoyed my weeks of respite care. Without exception, the staff have been excellent, so helpful, and friendly. They create a very happy atmosphere. I shall leave with plans to return for another visit.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you so much for your kind words. We're absolutely delighted to hear that you enjoyed your stay with us and that our team made you feel so welcome and supported. We look forward to welcoming you back for another stay soon!

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Review from Barbara D (Respite Resident) published on 27 March 2025
Submitted via Website • Report

Overall Experience

I found the staff very helpful and some went over and above their willingness to assist. Nothing is too much trouble.
Yes I would recommend anyone to stay here in this beautiful setting for any choice of care that they need.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you for your kind words! We're so pleased you found our staff helpful and accommodating. Its wonderful to hear you had a positive experience in our beautiful setting.

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Review from Hayley D (Daughter of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience

A beautiful care Home with wonderful caring staff , nothing is too much trouble and they all work so hard for the welfare of the residents . The food is 5 star and the management are very understanding and supportive. I'm so glad we found this wonderful care Home for my dad

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you so much for your kind words! We're thrilled to hear that your dad is well cared for and that you're happy with our team and services. We appreciate you choosing us, and we'll continue to provide the best care possible.

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Review from A S (Respite Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

I was given a room at very short notice and grateful for that. I found the home very comfortable and secure and my outlook on my pending treatment for hip surgery was much improved by the care and reassurance of the staff.
The food was very good and catered for most tastes it seemed.
It was nice

to be able to meet visitors in the reception area downstairs.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you for your kind words. We're delighted we could accommodate you at short notice and provide a comfortable and secure environment. It's wonderful to hear our staff's care and reassurance made a positive difference to you. We're also glad you enjoyed the food and found the reception area welcoming for visitors. Wishing you the very best with your upcoming hip surgery.

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Review from Susan N (Daughter of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience

My mother continues to receive excellent care and attention at Stratton Court. She is very happy, secure and her needs are met by very caring staff. As a family we feel we could not have made a better choice as we know she is in good hands and her health is well maintained and attended to. She is encouraged

to be mobile and join in activities and enjoy the company, food and comfortable environment.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you for your lovely feedback. We're delighted to hear your mother feels happy, secure and well cared for at Stratton Court. It's wonderful to know she enjoys staying active, socialising and the comfortable environment. Your kind words mean a lot to our team and we're honoured to support your family. Please let us know if there's anything more we can do.

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Review from A W (Wife of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience

Genuinely excellent. Sometimes a long wait after the alarm button is used.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you for your feedback! We're delighted to hear you found the service excellent. We apologise for any delays you've experienced after using the alarm button. Your safety and comfort are our top priorities and we'll review our response times to ensure we're always providing prompt assistance. Please don't hesitate to reach out if you have any concerns or suggestions.

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Review from E B (Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience

Very good for most options. But for residents can be confusing - Am I a ground floor or 1st floor resident? I need info from both floors if possible as I want to join in. Up-to-date info would be nice. No criticism of the activity lady but activities could be increased? Excellent help from staff.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you for your thoughtful review! We're glad to hear you've received excellent help from our staff. We understand how important it is to have clear and up-to-date information about activities. We'll work on improving communication about which floor activities are taking place and ensure that residents receive all the info they need to join in, regardless of floor. We appreciate your feedback on increasing activities and we'll explore ways to offer more options. If you have any specific suggestions, we'd love to hear them!

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Review from S B (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for six months - she is very content and well cared for. I am confident that she is happy. The entertainment and stimulation are very good.
My only complaint is the return of her own clothes. I have raised this on numerous occasions. All her tops and other clothing are

labelled.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you for your positive feedback and for trusting us with your mother's care. We're so glad to hear she is content and enjoying the entertainment and activities. We truly appreciate your ongoing support. We apologise for the issue regarding her clothing, and we understand your concern. Please rest assured we are addressing this with the team to ensure all items are properly returned moving forward. Your feedback helps us improve and we will make sure this is resolved. If you have any further concerns, please don't hesitate to reach out. Thank you again for sharing your thoughts!

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Review from C R (Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience

The help I had from my carers getting me back to good health was second to none. They are now friends for life, their love and devotion to their job was and is admirable.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

It's heartwarming to hear about the exceptional care you received. The dedication and compassion your carers showed in helping you regain your health is truly admirable. It's wonderful that they've become lifelong friends. Their commitment to their work and to your well-being speaks volumes about their character and professionalism.

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Review from Charlotte P (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience

My mum stayed here for nine weeks at the beginning of the year, the security was appalling - the first few weeks she was there none of the keypads worked to get onto the floors - anyone could have accessed her room/other residents. Within a week of being there she developed the most horrendous ulcer

on her back - she simply wasn't turned - no one checked on her. The carers did their best, the management is very top-heavy - lots of suits, not enough people doing the jobs that need to be done. The carers aren't just carers, which is why they can't care properly, they are the kitchen staff, cleaners etc. as well.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

We take all comments very seriously and apologise for any distress caused. Rest assured, we are taking steps to address all concerns raised. Your feedback is invaluable in helping us improve our services. Please feel free to contact us directly if you have any further concerns or suggestions. If you are dissatisfied with our services, we encourage you to get in touch with us as soon as possible.

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Review from A C (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience

Firstly and most importantly the home smells great! Plenty of light and positivity upon entering the reception area. My father's room was easily accessible although not big. Some of the fixtures could do with a bit of attention (wardrobe door) but by far the most important thing was the care that he

is receiving - it has been exemplary so far. All the caring staff cannot do enough for my father and he has felt cared for through what has been a difficult time in these past few weeks. Very many thanks.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you for your kind words. We are delighted to hear that your experience has been positive, particularly regarding the care your father has received. Ensuring a welcoming and positive atmosphere is important to us and we're pleased that you found the reception area to be light and uplifting. We appreciate your feedback on the fixtures and we'll make sure to address the wardrobe door promptly. Most importantly, it's wonderful to know that our staff have made a meaningful impact during this challenging time. We strive to provide exemplary care and support to all our residents and their families. Thank you once again for your feedback and support. If you have any further comments or need assistance, please don't hesitate to reach out.

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Review from S M (Husband of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience

My wife is content and appears to get on well with all the staff.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you so much for trusting us to look after your wife.

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Review from K M (Son of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience

Mum went to Stratton Court 3 years ago on respite. She quickly made it her home. As her health deteriorated her care needs increased. Mum had a DNR in place and was adamant she did not want to go to the hospital but to spend her last days at Stratton Court. She got her wish and my wife was by her side

when she passed.
I would like to thank everyone for their outstanding love and care the nursing they gave to Mum.
You truly made it her home. We were overwhelmed by all your support.

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

On behalf of everyone at Stratton Court Care Home, we extend our heartfelt condolences for the loss of your beloved mum. We are deeply moved by your kind words and grateful for the opportunity to have cared for her during her time with us. It was our privilege to honour her wishes and provide a warm, supportive environment where she felt at home until the very end. Your appreciation means the world to us, and we are truly humbled by the trust you placed in our team. Please know that we are here for you and your family during this difficult time.

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Review from A D (Granddaughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience

Absolutely lovely care home. Staff are always really friendly and helpful. My nan is very well cared for and respected. Often told how she is one of the staff's favourites which is lovely to hear!
Very well decorated home right from the reception all the way to the residents' bedrooms and bathrooms.
Nothing

is ever too much trouble!

Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home

Thank you so much for your kind words! We're delighted to hear that your nan is happy and well cared for at our care home. Our staff strives to create a friendly and welcoming environment for all residents, and we're thrilled that you've noticed and appreciated their efforts. We take pride in maintaining a beautifully decorated home, and it's wonderful to know that you've found it to be inviting and well-appointed. Your feedback means the world to us, and we're always here to help in any way we can. Thank you for choosing our care home for your nan's care.

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Review from Charles N (Son-in-law of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident at Stratton Court for just over a year. My wife and our family feel very confident that she is being given exemplary care and attention in every way. It is so obvious during our regular visits that she feels completely safe, 'at home' and happy. Mum has built up

a great rapport with all of the caring team and established some good friends there since she came in initially last January. This stimulation and social interaction with people of all ages plus the medical care she receives has improved her quality of life dramatically. The staff at Stratton Court have proven to work as an efficient team, with nurses on hand, alongside the local GP surgery and Social Services. This level of care would have been impossible had she stayed in her own home alone, even with carers as she lived 80 miles away from us. Mum loves the activities and she lights up with the musical sessions, visiting dogs, miniature ponies etc. The courtyard is wonderful during warm days.

Reply from Peter Lloyd, Sales and Marketing at Stratton Court Care Home

Thank you for taking the time to write this review we really appreciate your feedback.
A lot of time and effort goes into creating an active, fun and diverse activity plan for all of our residents to enjoy.
We are so happy to receive your positive feedback and will continue to do our best looking after your mother-in-law.
All the best
Stratton Court Care Home

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Review from M T (Regular Volunteer) published on 24 January 2024
Submitted via Website • Report

Overall Experience

Staff and management are fantastic - they really provide person-centred care to all residents. I pop into the home at various times and see this across all teams. Management is open to all new ideas and really works as part of the team. The care team is dedicated and well-skilled. It’s a delight to

visit and hear how comfortable and happy the residents are.

Reply from Peter Lloyd, Sales and Marketing at Stratton Court Care Home

Thank you for taking the time to write a review for Stratton Court Care Home. Our managers really care and enjoy being part of the team, and they appreciate that you need to lead by example.
All the best.

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Review from Janet G (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience

My mother has been attending Stratton Court Care Home one day a week as a daycare user. The home has been very flexible in the daycare arrangement that we have (usually one day each week), and she very much enjoys her time there. There are a wide variety of activities provided throughout the week, and

my mum has particularly enjoyed joining in these. The staff have been wonderful with her - caring and supportive, and I always feel that I am leaving her in a caring, safe environment. I can't really comment on the food and drink as I have not eaten at the home and my mum does not have her own room.

Reply from Care Manager, Care Manager at Stratton Court Care Home

Thank you for taking the time to leave a review, and we have passed this on to the team. We are really pleased we can accommodate the daycare needs, and love welcoming your mum to our home!

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