Stratton Court Care Home

Gloucester Road, Stratton, Cirencester GL7 2NB
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9.5 62 Reviews
  • Stratton Court Care Home, Cirencester
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Nursing Care: from £1250
  • RESPITE Self-Funded Nursing Dementia Care: from £1250

February £1250 offer, fees usually starting from £1400 per week.


Due to the personalised nature of our services and varying needs of our residents, we encourage you to reach out to us directly to discuss pricing details tailored to your specific requirements. Our dedicated team is available to provide comprehensive information and address any questions or concerns you may have.

These prices are only a guideline, please contact Stratton Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sinead Blick (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (80)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Please drive to gate and press buzzer for entry.

Parking

  • Plenty of vistor parking avalible.

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Stratton Court Care Home Reviews (62)

Total of 62, showing 21-40
9.5

Stratton Court Care Home has a Review Score of 9.5 (9.515) out of 10, based on 29 reviews in the last 2 years. Over all time Stratton Court Care Home has 62 reviews.

Overall Experience

  • 49
  • 8
  • 0
  • 2
  • 3

Date Published

62
8
13
29
33

Review from M T (Regular Volunteer) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management are fantastic - they really provide person-centred care to all residents. I pop into the home at various times and see this across all teams. Management is open to all new ideas and really works as part of the team. The care team is dedicated and well-skilled. It’s a delight to
visit and hear how comfortable and happy the residents are.

Reply from Peter Lloyd, Sales and Marketing at Stratton Court Care Home

Thank you for taking the time to write a review for Stratton Court Care Home. Our managers really care and enjoy being part of the team, and they appreciate that you need to lead by example.
All the best.

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Review from Janet G (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been attending Stratton Court Care Home one day a week as a daycare user. The home has been very flexible in the daycare arrangement that we have (usually one day each week), and she very much enjoys her time there. There are a wide variety of activities provided throughout the week, and
my mum has particularly enjoyed joining in these. The staff have been wonderful with her - caring and supportive, and I always feel that I am leaving her in a caring, safe environment. I can't really comment on the food and drink as I have not eaten at the home and my mum does not have her own room.

Reply from Care Manager, Care Manager at Stratton Court Care Home

Thank you for taking the time to leave a review, and we have passed this on to the team. We are really pleased we can accommodate the daycare needs, and love welcoming your mum to our home!

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Review from A D (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stratton Court Care Home is a beautiful home with exceptional staff.
Bright, spacious rooms and the food is lovely.
The effort and thought that goes into the activities and entertainment are amazing.
Couldn’t think of a better home for mum to be.
Thank you.

Reply from Care Manager, Care Manager at Stratton Court Care Home

We are so grateful for your lovely review and have passed this on to the team. We look forward to many more wonderful activities and days with your mum, and thank you for choosing Stratton Court!

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Review from John M (Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my time as a resident here at Stratton Court I have found that I have been treated with respect and made to feel really 'at home.'
The facilities are of a high quality and kept nice and clean.
Activities are varied and I have been encouraged to continue my gardening.

Reply from Peter Lloyd, Sales and Marketing Director at Stratton Court Care Home

Thank you for taking the time to write a review your feedback goes a long way.
We are always improving our activity planner with different daily activities, and we have also welcomed a fantastic new clinical manager to the team who has a wealth of experience in care.
All the best

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Review from Margaret B (Resident) assisted by family/friend published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being on oxygen 24/7, life at times has been very difficult to cope with. The care and support I receive from compassionate staff who work with me and my family helps me to get through those difficult times.

Reply from Care manager, Manager at Stratton Court Care Home

Thank you for taking the time to leave a review. We are pleased we are able to assist and support you and your family and will pass your feedback on to the team.

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Review from Angela M (Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy. The staff are very caring, they want the best for the residents.

Reply from Care Home Manager, Manager at Stratton Court Care Home

Thank you for taking the time to review Stratton Court Care Home. We will pass this on to the team and are so grateful for such positive feedback!

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Review from Ruth M (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Stratton Court just over 2.5 years following a very difficult period post covid. Yes, there were some initial issues, but management was always available and always listened.
I couldn't ask for better care for Mum. The staff care with love and understanding. I feel Mum is safe and well
looked after, especially as she is now room-bound.
I would like to thank all staff for the support they give mum.

Reply from Care manager, Manager at Stratton Court Care Home

Thank you for taking the time to leave us a review. We are thrilled with such constructive and positive feedback. We will ensure to pass this on to the team, and wish you a Merry Christmas!

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Review from H W (Daughter of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very nervous going into a care home, but a family wedding abroad made it a necessity. She braced herself for a two-week stay with increased anxiety. I chose Stratton Court Home as it was the opposite of what she imagined a care home would be like; it was bright, modern and somewhat quirky
(there’s a Rolls Royce in the entrance!). The staff were all very attentive and friendly during our initial visit and drop-off, but I couldn’t imagine they’d keep up their positivity for her whole stay. I am very pleased to say that I was completely wrong. The staff were absolutely amazing! They were all lovely people who genuinely seemed to care for my mum's welfare and happiness. When I picked her up, she was relaxed and happy, expressing sadness at having to say goodbye to them. We will definitely be using Stratton Care Home for respite care in future, and if a permanent placement becomes necessary, it will be our first choice.

Reply from Care Manager, Care Manager at Stratton Court Care Home

Thank you for taking the time to leave such a kind and wonderful review. It was a pleasure to look after your mother, and we are glad we could support you so you could enjoy some family time!

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Review from Janet B (Respite Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed in Stratton Court in August/September 2023 after a fall at home and subsequent operation. From the moment I got there, I was surrounded by very loving/caring staff - nothing was too much trouble for them, providing much needed support/care and encouragement. Absolutely wonderful. The surroundings/rooms
were spacious and homely - everything was of the highest standard. Food great and of a consistent very high standard. The entertainment/activities programme had been carefully thought out, being very varied and pitched correctly to meet all the residents'/patients' needs. There was always someone on hand for that, sometimes, very reassuring chat. I cannot thank everybody enough for all the consistent loving care I received, which has enabled me to get back on track.

Reply from Care Manager, Care Manager at Stratton Court Care Home

Thank you for taking the time to review our care home. We are thrilled to hear of your experience and will pass this onto our team who will be delighted. We hope you keep in touch!

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Review from S B (Respite Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stratton Court provided a safe haven after my discharge from the hospital for rehabilitation after a nasty accident involving multiple fractures. The staff were very supportive and caring. They provided personal care, nursing and encouragement in a pleasant setting.

Reply from Care Home Manager at Stratton Court Care Home

Thank you for taking the time to leave us a review, and we are pleased to hear you felt such comfort and support during your rehabilitation. We will pass this on to our staff and wish you well in your recovery.

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Review from Martin J (Son of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Truly dreadful service in a very nice environment.
Very quickly found out why it's rated as ‘Needs Improvement ‘ by the Care Quality Commission.
Nice set up in a well-equipped building but a lousy service. A few examples from a long list from my 90-year-old mother’s brief stay so far:
On check-in
offered a welcome tour, but instead just taken straight to the room.
No welcome, explanation of facilities, or scheduled activities provided.
Meals arrive at random times, often cold, often missing courses (“we didn’t get any starters today - it often happens”) stated the helper.
A handset for the TV took two days to arrive after multiple requests (and phone calls from family) - essential for someone largely bed bound
On my last visit, I only saw two care staff members - both tapping on their phones, and so on.
Outwardly this place looks very pleasant but care standards and service are rock bottom.
We were considering a longer stay, but no chance!

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Review from Karen M (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stratton Court stepped in to provide high-quality, urgent care for my father - even travelling to collect him from his home on a bank holiday. They have worked to help him regain his independence and have provided me with an immense amount of support. My aunt (who has suitably high standards) described
the home as sparkling clean too!

Reply from Care Home Manager at Stratton Court Care Home

Thank you so much for taking the time to review Stratton Court Care Home; we are thrilled to receive such positive feedback, which we will pass on to our team today. It was a pleasure to care for your father, and we are delighted to see him regain independence.

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Review from Jenny H (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 85-year-old mum stayed for two weeks at Stratton Court Care Home to test its suitability for respite care when she has hip replacement surgery in the coming months. She is fiercely independent and hates fuss, so I wondered how even a temporary stay would work out. I needn't have worried. Whilst the
facilities and meals are notably good, what really stood out for us both was the wonderfully kind and thoughtful staff. They respected immediately that on this first visit, my mum was just 'testing the water', so let her take the lead on how much or little attention she wanted each day. When she came down with a cold virus, she was grateful for the way they quietly stepped up. The stay was a great success. When I took my mum home, she couldn't speak highly enough about she had been welcomed. This is hugely reassuring for her and me as we look ahead to her operation.

Reply from Care Home Manager at Stratton Court Care Home

Thank you for taking the time to review Stratton Court Care Home, and thank you for such kind words. We are so pleased the stay was such a success, and we took great pleasure in welcoming your mum to our home. We hope to see her following her operation and wish you a wonderful 2023.

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Review from Diane L (Regular Volunteer) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home with staff where nothing is too much trouble. Welcoming, friendly and exceptionally clean. Amazing facilities, a good location and lots of activities. Security and temperature checks and masks all serve to keep everyone safe. Attention to detail is second to none.

Reply from Care Home Manager at Stratton Court Care Home

Thank you for taking the time to review our home and leaving such wonderful feedback. We are thrilled to hear of your wonderful experience and will feed this back to the team and management.

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Review from Jess J (Friend of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Stratton is one of receiving a lovely welcome, and everything my friend needed was given! I will choose there when my time comes! The suites are amazing and give a wonderful sense of independence and cared for.

Reply from Care Home Manager at Stratton Court Care Home

Thank you so much for taking the time to write such a lovely review. We are thrilled that you have had a wonderful experience with Stratton Court Care Home and that your friend felt cared for and supported at our home.

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Review from Kay H (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Stratton Court Village in April 2022 and still resides there. As she has Huntington's disease, this is now her home. While this is not a very commonly recognised disease, the entirety of the staff has been unbelievably kind, understanding, caring and helpful. They have all made myself
and my family feel welcome, and we feel part of the Stratton Court family. We can visit with ease and come away satisfied she is receiving the best care. I am also extremely impressed with the lifestyle lead here; he does so much to organise activities for all of the residents to partake in. This means a lot to my family, as my mother is bed-bound, but he always takes the time to make her feel included and involved. Whether it be choir visits or controlled pet visitations and lots in between, he does this for all the residents either in groups or as individuals - he caters to their preferences. They all honestly do their best to cater to all whether residents or visitors; it is truly wonderful.

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Review from Christine A (Wife of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to live here in March 2022.
From the very beginning, the staff on all levels have been nothing but amazing.
His level of care is second to none.
He needs full care with all daily tasks from feeding/hoisting/bathing/medications.
He is fully disabled and has dementia, though he is
only 47 years. The staff are wonderful with him, and I know they have fun with him as he still has a good sense of humour.

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Review from A P (Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff particularly helpful and caring. The shortage of staff was noticeable but was very willing. I made a lot of progress which I was there for. I had to leave early because we had a new case of Covid, advised by one of your managers to leave, especially as I have been very ill before.
I am hoping I will be reimbursed for those four days.

Reply from Peter Lloyd, Sales and Marketing at Stratton Court Care Home

Thank you for taking the time to write a review, Ann, we are happy to hear you recovered well due to the care we provided and look forward to you visiting us soon.

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Review from L A (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Dreadful home! All for show - "hotel-style" rooms not at all suitable for users with mobility issues. Large number of male carers with little English - long waits for buzzer to be answered. Food was extremely poor quality and invariably cold. My elderly mother hated it, and it definitely did not provide
the care and support she needed. It was also very expensive. Avoid at all costs!

Reply from Diane Faure, Community Relations Executive at Stratton Court Care Home

We’re really sorry to read your mother’s experience of our home was below expectations. We place residents’ wellbeing at the heart of everything we do and take feedback like yours seriously. It would be very helpful if you could kindly email us at christine.wood@auracareliving.com to discuss your concerns with our new Home Manager in more detail. We look forward to hearing from you.

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Review from Teresa D (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum arrived, the warm welcome, exceptional care by wonderful staff, has reassured us as he family. Mum really is in a beautiful, extremely efficient, caring environment, happy home. All that we could wish for; thank you.

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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Stratton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.515 for Stratton Court Care Home is calculated as follows: ( (241 Excellents x 5) + (62 Goods x 4) + (15 Satisfactorys x 3) + (15 Poors x 2) + (7 Very Poors x 1) ) ÷ 340 Ratings = 4.515

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stratton Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stratton Court Care Home to verify any information. View our terms and conditions. Stratton Court Care Home has an Basic Service - more info.