Care Home Owned by Kindred Care in Surrey

to a severe stroke, leading to dementia. His behaviours can now be very challenging, out of character, and requiring assistance for the most basic of tasks/needs. Ironically, he was once a mental-health nurse.

Although the staff know little of his past and have no experience of his caring/welcoming demeanour, they consistently treat him respectfully, professionally, and with patience. Dignity intact.

I hope they realise how much they're valued by the families and the wider community, who understand the importance of their work. It's reassuring to know that in a world as unfair as ours, there are noble people who are caring for our fallen, and treating them with dignity and respect.

and hear it much better. Her room is lovely and overlooks the garden, trees and birds with a bird feeder on her window which has constant little visitors to keep her entertained. She is fed well and looked after making sure she gets enough fluids and has her tablets. Her room and her are always in a clean and tidy state.
Can't thank Warrengate enough for the care they provide her.

incident that occurred involving my husband. I am always involved in decision-making regarding his care and well being. My family and I agree that my husband is in a safe, supportive environment that meet his needs and the challenges that he presents.
We appreciate all that and extremely grateful to Warrengate.

that we were then able to get our mum into Warrengate. The difference in care from her previous home is night and day. The carers at Warrengate are so in tune with their patients, many who exhibit behaviours that challenge at times (not least my mum!). The staff go above and beyond, creating as many enrichment opportunities as they can and are always engaged with their residents. We see time and again the staff meeting residents where they are and interacting with them in a compassionate way. The staff seem to have very good working relationships with each other as well and many have been there for years I am told.
I could go on but I am running out of space!

The property is spotless and well maintained, and has a beautiful garden for the residents and their families to enjoy. Mum has Alzheimer's and it's been a difficult journey, but she is very well looked after and seems very content at Warrengate which is a great comfort.

is too much and they are incredibly thoughtful, friendly and compassionate.
I am also incredibly grateful for the extra time I am having with my wife that we would not have had if she had remained in hospital after an illness. Thank you, Warrengate, I cannot recommend you enough.

residents appears to be high and there have been a number of interactive activities and events for the residents and the families were welcome and encouraged to attend. My father has settled in well within the home and his care is outstanding, he is encouraged and participates to the best of his ability in as many activities as he can.

to escape and feels secure at Warrengate.

helpings and so tasty. I even had a glass of alcohol. Prior to the dinner, there was a disco where we danced and sang with the residents and carers. Such a wonderful memory, thank you so much.

due to covid.

have made visiting with restrictions as easy as possible and all staff always made me feel very welcome. Now we can go inside I have found the home to be a happy and inviting environment, especially the garden. When I have unexpectedly requested to visit Mum's room it has been spotless and the clothes etc very tidy. Whilst all the staff are dedicated and hardworking, I particularly want to mention the activities team. They are brilliant. Always lots going on and when I’ve spoken to them they show they know Mum really well. Mum has gained weight so I can see the food is good also. Hope this review helps someone making a difficult decision.

issues with visiting but the activities kept Dad amused, including summer BBQ in the lovely garden. The care staff and management worked with the family in what was a time limiting situation to ensure Dad's every comfort was catered for. His end of life palliative care and the dignity afforded him resulted in his death in January 2021. The staff know how much they mean to us and we will be looking to place Mum in the home in due course, with her Altzeimers worsening. If you are looking for a good residential home for your loved one then look no further as Warrengate is a Five Star care home and supports my full recommendation.

and activity. There is a real homely atmosphere, rather than the institutional feeling of many care homes.
Following a traumatic short stay in another Dementia Care Home which did not understand her needs, Warrengate has been a total contrast and has totally restored my faith in excellent Dementia Care. My mother has challenging behaviour at times and the staff are always fantastic in managing her with kindness and dignity. I feel she is safe and genuinely cared about.
Staff are extremely knowledgeable in Dementia and Mental Health Care and are excellent advocates for residents. There is a GP who visits weekly and works well with the home.
Happy home staffed by lovely caring people.