Care Homes Owned by Kindred Care in Surrey

It is a huge ongoing relief for me

The Home is kept very clean, the meals are well presented. The staff are friendly and always make me welcome. The care Ralph receives is very good.

Mum has been in Warrengate since October 2016. The length of time is a testament to the excellent care that she receives from the amazing and dedicated staff. Nothing is too much effort for them, they always make sure she's eating and drinking and we've often walked round the corner to her room to find a staff member blowing kisses to her at her door. The home is always spotless and they are always coming up with new activities and entertainment for the residents.

I feel that staff members listen to me and my relative. They are always friendly and respectful. My relative has complex physical and behavioural issues but Warrengate staff seem to manage these well.

I don't thank them enough, but we're incredibly grateful for everything the manager and their team do. Having pushed our limits to care for my father at home, we completely understand that it 'isn't easy'. It became impossible for us. My father was an extraordinary and accomplished man that fell victim to a severe stroke, leading to dementia. His behaviours can now be very challenging, out of character, and requiring assistance for the most basic of tasks/needs. Ironically, he was once a mental-health nurse.

Although the staff know little of his past and have no experience of his caring/welcoming demeanour, they consistently treat him respectfully, professionally, and with patience. Dignity intact.

I hope they realise how much they're valued by the families and the wider community, who understand the importance of their work. It's reassuring to know that in a world as unfair as ours, there are noble people who are caring for our fallen, and treating them with dignity and respect.

Thank you Warrengate for ensuring my mum's first week has gone smoothly.

Can't thank Warrengate enough for the care they provide her.

I could go on but I am running out of space!

The property is spotless and well maintained, and has a beautiful garden for the residents and their families to enjoy. Mum has Alzheimer's and it's been a difficult journey, but she is very well looked after and seems very content at Warrengate which is a great comfort.

Food is all homemade and a choice is always available. Can't recommend this home enough.

I am also incredibly grateful for the extra time I am having with my wife that we would not have had if she had remained in hospital after an illness. Thank you, Warrengate, I cannot recommend you enough.

We are extremely happy with Warrengate. The care they provide is excellent and focused upon the residents and the staff communicate and keep the resident's family fully informed on all matters. There is a friendly welcome and staff are always happy to help and provide support. The ratio of staff to residents appears to be high and there have been a number of interactive activities and events for the residents and the families were welcome and encouraged to attend. My father has settled in well within the home and his care is outstanding, he is encouraged and participates to the best of his ability in as many activities as he can.

My sister was asked to leave a previous home as disruptive but the care at Warrengate has resulted in my sister being a more happy resident. She no longer wants to escape and feels secure at Warrengate.

The home takes excellent care of my wife, who has advancing dementia. The food is very good compared to other homes that I have been involved with. Nothing is too much trouble for the staff. There are lots of organised entertainment and things for the residents to join in with, if they wish.

My dad is very unwell and heading into end of life. All the staff have and still are very understanding and caring with him and our family. They don't just look after him they they look after us too.

A friendly team that works hard. The manager and nurses are extremely approachable and all staff are friendly. The nurses are responsive and on hand to answer any questions. Any issues we have had have been resolved effectively. The activities coordinators are very good and understand dad's needs.

The staff at the care home are wonderful. They treat my mother with dignity and respect. This helps to make me feel she is safe and in a place where people genuinely care about her - this was particularly important over the last few years when I was not able to see her as often as I would have liked due to covid.

Warrengate Nursing Home has looked after my mum for 18 months. I feel extremely lucky that Mum got placed here. They have managed her challenging behaviour expertly and have treated Mum, despite her aggression, with compassion. The communication to keep me updated has been professional and timely. They have made visiting with restrictions as easy as possible and all staff always made me feel very welcome. Now we can go inside I have found the home to be a happy and inviting environment, especially the garden. When I have unexpectedly requested to visit Mum's room it has been spotless and the clothes etc very tidy. Whilst all the staff are dedicated and hardworking, I particularly want to mention the activities team. They are brilliant. Always lots going on and when I’ve spoken to them they show they know Mum really well. Mum has gained weight so I can see the food is good also. Hope this review helps someone making a difficult decision.

My husband has been in this care home for four years. We as a family are very pleased with the service and the care that he receives. The care home is very good the staff are very kind and polite and wouldn’t want him to live anywhere else.

My husband has been in this home for a few years now and has always had the best care I could hope for. The staff are wonderful to my husband, me and our family. Warrengate has a beautiful garden to sit in. Everything about this home is excellent.