Care Homes Owned by Kindred Care in Hampshire

The refurbishment has taken a very long time & is ongoing. Some of the bedrooms are in urgent need of redecoration, some of the carpets need to be replaced. The garden furniture (including the umbrellas) are looking very tired.

All the staff deserve medals with special thanks to Helen for hard work!

I thoroughly recommend this home and its lovely setting!

My Mum moved into Greenbanks 5 weeks ago after her confusion got too much for us to handle at home. We chose Greenbanks after seeing 5 residential homes as we felt it offered the right combination of a nice room, clean homely feel, many activities and kind friendly staff. We have been so impressed with all of those things since Mum moved in and she has settled well, made friends, put on weight - she says the foods great - and been involved in outtings and activities. The Manager and the staff are all so friendly, helpful and cheerful, the home clean and welcoming and a delight to visit. Thank you so much to all the staff for welcoming my Mum so well and helping to make her transition as painless as possible.

My Mum has been at the care home for just over a month and whilst I know how difficult it is with her dementia the staff have been brilliant when I have visited the staff are very attentive to the residents and they try really hard to brighten there days it is a comfort to myself and my wider family that people appear very caring and kind it means a lot , They keep me updated with any problems which is great at least I feel I'm in the loop

Dad has been very happy at Greenbanks, he enjoys the interaction with the staff and residents and loves the food. We are very happy with the care provided.

My mum has been a resident of Greenbanks since January 2026 since her dementia diagnosis began to progress quite significantly. We were offered 3 care homes to visit and Greenbanks was by far the standout when we went to visit these options. Mum was living alone prior to moving to the care home and the difference we have seen in her over these last few months has been incredible. Greenbanks do fantastic activities with the residents, it is always clean and tidy, the staff are incredible and the accommodation is very comfortable. We are very happy and grateful to have mum looked after so well and the family has complete peace of mind that she is eating when she should, getting her medication at the right times, is safe and able to socialise with the other residents and staff. We all thoroughly enjoy visiting her at Greenbanks where the staff have all gone out of their way to know our names, welcome us warmly and most importantly look after our mum / grandma so nicely

Great care delivered to residents. There is always something happening to keep them occupied. Home has a lovely friendly atmosphere and we are always welcome. Room is great, clean and tidy. Staff are amazing.

My mum was happy with her time there. I was pleased with her treatment.

I couldn't have asked for a better nursing home for my dad all the staff at Durban House are friendly warm attentive and caring. I am always made to feel very welcome. The residents are all absolutely lovely too. I have made a lot of friends amongst the residents and staff too There is always plenty going on at Durban House to keep everyone entertained and involved. A great gardening club is just one activity that we really enjoy in Durban's lovely gardens. The chefs always provide great food and amazing cakes for special occasions. My dad is really happy and settled here which makes us happy. He has made a lot of friends amongst the staff and residents. Even though its a secure nursing home it doesn't feel that way when you walk through the doors it feels like one big family home.

They are extremely attentive, always friendly and helpful and kind to both residents and visitors.

My mother in law recently moved into Greenbanks Care Home. The care and the love she has received from the manager and all the staff has been amazing. They are all very dedicated in making sure everyone feels part of the family there. We cannot thank them enough for everything they have done to make her feel welcome. This is an outstanding care home and would definitely recommend it to everyone. Thank you again.

I have been so impressed with Greenbanks they have provided my mum with excellent care and nothing is too much trouble. All of the staff are friendly, professional and very caring. Whenever I visit my mum she looks very well cared for and is also spoken to by the staff with respect. She has been very happy whilst staying at Greenbanks. Thank you to everyone.

Very caring. Overall very good.

Always a warm welcome from a friendly and caring staff. Residents always cared for with a smile. Plenty of planned activities to keep residents amused and engaged.

Very friendly staff and very helpful.

When you step into Durban House you are made to feel very welcome. All staff are very polite and very caring towards residents, staff and family members. Very friendly atmosphere at all times. Management are always supportive and will always have time for any updates with my dad. Food and drinks are always available, and the meals are excellent. The staff are very hardworking at all times. I feel happy that my dad is here.

One staff member goes above and beyond for my grandad! He is taken care of! He is happy in Durban house and feels happy here! He enjoys the activities and getting involved! The home have organised an wedding anniversary set up for my great grandparents it looked beautiful!

This care home is a wonderful place, and the staff are incredibly attentive and dedicated. One staff member in particular is amazing, he is always going the extra mile for the residents. My grandad is thriving here thanks to the supportive and caring staff. I'm so grateful for the peace of mind knowing he's in such good hands.

The staff are exceptional-patient, kind, and always attentive to the needs of every resident. They treat everyone with dignity and respect, creating a real sense of community and belonging. It's clear that the team doesn't just work here-they truly care.

The home itself is clean, bright, and welcoming, with comfortable rooms and beautiful communal areas. There are plenty of engaging activities and social events, which have done wonders for residents mood and sense of independence.

Communication with families is excellent too. We always feel informed and involved, and we've never had a concern that wasn't addressed quickly and thoughtfully.