Care Homes Owned by RDCP Care in Powys

We contacted the care home to ask if it was possible to arrange admission for my mother who was in secondary care. There was a delay, however in my mother's discharge from hospital- The care home team held the bed. They reassured us and made the admission to the care home seamless. From the first moment my mother arrived she was made welcome, cared for with staff going above and beyond. They were responsive, caring and made my mothers last month happy and content. We are very grateful my wife and I. Thank you so much.

My brother has been at St Nicholas House for a year, and he has always been well treated by an excellent staff. Whenever I visit, I am able to obtain a frank update of his condition and prospects from all the staff whether management or senior nurses for the more serious side, or from the office or catering staff for more run of the mill information. Everybody is pleasant, smiling and helpful and treat all the customers with dignity and respect. In addition, if there is a problem I will be notified immediately. There is an excellent selection of activities offered to all those who can take park both in the home and outside.

Visiting my friend at St Nicholas House is a warming experience, I feel he is loved, respected and cared for very well there. The staff are friendly and helpful and everywhere is so clean! There are amazing daily activities for the residents and excellent connections with the local primary school and church. What an amazing place, it is always a pleasure to pop in to see my friend and see what's going on!

The care on the whole is excellent, especially that of the activity coordinators, each time I visit they are engaging the residents in a different activity, how they think of these things I am at a loss to comprehend.

Mum entered St Nicholas House 6 months ago, at short notice. The manager and staff were very accommodating and did everything in their power to settle her quickly. Without exception, I have found the staff to be kind and caring. A particular strength is the range of activities that mum is able to participate in; there is always something on. I would wholeheartedly recommend St Nicholas to anyone.

The care that both my mother and father have received at St Nicholas House has been outstanding. There is a real sense of community, the activities team are particularly brilliant, providing an excellent range of stimulating sessions for all of the residents. Thank you St Nicholas team you are all wonderful.

I cannot fault any of the care that my brother received during his 2 1/2 years stay at St Nicholas. The staff directly responsible for him were superb. Also all the staff who looked after the cleaning and cooking were tip top, the home was always spotlessly clean.

I bought my "aunt" - not really a blood relative, but a long standing friend of my parents- to stay with me in July 2023. At 96, she was finding it difficult to live in her own home. Her husband and son are deceased and her grandson is autistic and in a hostel. In June 2024 she developed what became a stage 4 bed sore and was taken to hospital and then to a care home, by direction of social services. I had no experience of care home, but was aware of many shortcomings at that home and hence had her moved to St Nicholas House, which was highly recommended. The recommendations were right, the contrast is amazing. St Nicholas is all that I would imagine a care home should be. My aunt's accommodation is comfortable and well equipped, the staff are caring, friendly and communicative, the food is well thought out and the programme of activities for residents is well thought out and stimulating. St Nicholas House is a model of how a care home should be.

We were so lucky we managed to get a room in the lovely St Nicholas home for our Dad. We had heard such good things about the home and we were certainly not disappointed. Dad was suffering with Dementia and the last two years he needed 24 hour care. I cannot thank the management and all the staff enough for their kindness and care with our Dad. I was able to visit every day for just over two years and was always made to feel very welcome. Dad was always well looked after and I was kept informed of any changes in his condition by the excellent caring nursing staff. Dad was treated with respect at all times and we couldn't have asked for more. Dad loved to sit in the lovely garden and we would spend precious time together. I made lovely friends at the home and will miss the chats and laughter. Dad sadly passed away in September and we as a family are so grateful to everyone for their care and understanding. I will miss everyone.

As a family we are kept very well informed and are asked our opinion.

Mom has recently been admitted to St Nich's following several physical illnesses. Right from the outset, she has been made to feel very welcome, we have been able to arrange her room to resemble her front room at home so the transition has not been too traumatic for her. The staff are friendly, caring & have adapted to Mom's needs very quickly. They are receptive to family requests & encourage family input to ensure Mom receives the best care possible. The staff are all permanent, which is extremely beneficial in providing continuing good care for Mom & others & it is very reassuring for relatives to see the same friendly faces when visiting. As a family, we love joining in the activities with Mom & we are also able to join Mom on trips out. It is obvious that St Nich's is a well run establishment with all staff carrying out their varied roles with professionalism & sensitivity. In an ideal world, Mom would still be at home, but St Nichs is the next best thing.

Lovely home always made to be welcomed always clean and offered a drink I take my grandchildren and they all love it activities they all do are great always something going on also they have outings which are great fete was great in summer raised lots of money for activities

Even though she was with you a short while the love prayers and care was always appreciated and made me feel reassured every time I visited her

As a family we were made to feel both welcome and supported by every one of the staff. In caring for mum it always felt that there was a strong supportive team but that her individuality was enjoyed and respected. I know mum had no desire to be in a care home but in choosing St Nicks we felt that we had found a community where she would be cherished and well cared for. It was lovely that the carers shared her enjoyment of wearing her nice clothes and colour co-ordination and the incredible laundry team kept her clothes looking great. The communication from St Nicks, in particular from the nursing team, was excellent. Every change in needs was discussed with the family and the experience of the whole care team in caring for elderly residents with complex needs was very clear. We can see that mum had developed a rapport with the care and nursing team and I felt the same - I will miss my visits and chats with a couple of the staff members and the nurses and carers. Thank you.

However good a team is they can't function fully without good leadership. St Nicholas is very very well led. The ethos, values and committment of all are clear as soon as you enter the building.

My relative is happy, cared for and loved and respected at St Nicholas House. Her words 'I love it here, there's always something to do.". The respect and care and attention I have witnessed is nothing more than excellent. Watching the interaction between staff and residents, reflects an adult caring and person-centred environment where the best is brought from individuals. Thank you for your wonderful care.

We cannot praise the home enough. My mother absolutely loves them all, she enjoys the food and takes part in all the fantastic entertainment which they offer. Gold stars all around!

I can't recommend St Nicholas House enough.

We’ve been very pleased with the care Mum received at St Nicholas, the staff are thoughtful, and the atmosphere is calm and warm. When Mum is poorly, the nurse is very responsive, and communication with the care staff is excellent. The activities are fantastic, and the home is well-organised. The activity staff, as well as the manager, deputy and receptionist, have been amazing at helping to settle in Mum and welcoming in family members and visitors; we’re all very grateful.

Mum moved into St Nicholas House in November following a long spell in the hospital where she was very unwell. Since moving to St Nicholas House, she has been made to feel so welcome, and the staff are all so lovely. Mum's mental health has improved, and following wonderful care, her bed sores have either cleared up or got a lot smaller. Mum really enjoys the food and having her hair done by a visiting hairdresser each week. The activities coordinator is wonderful and painted Mum's nails as part of a pamper morning; Mum has never had her nails painted, ever! Activities take place every day. Mum doesn't always want to get out of bed, but the staff are good at trying to encourage her to get out. I can't fault St Nicholas House or the care my mum receives.