RDCP Care in West Midlands | 4 Care Homes

Review of
Caldene Rest Home
from D T (Sister-in-law of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience

We are happy to leave the care of my sister in law in the hands of the staff at Caldene.She is very settled and happy there. She has constant companionship and her needs are met.

Reply from Jerry Jose, Deputy Manager at Caldene Rest Home

Thank you for your kind words, we are glad to hear that you are happy with our service . I will pass this message to all team.

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Review of
Caldene Rest Home
from M P (Son of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience

I find you very good and clean, tidy, real helpful. You look after my dad real good. He is clean and tidy and that makes me real happy.

Reply from Jerry Jose, Deputy Manager at Caldene Rest Home

Thank you for your kind words, we are glad to hear that you are happy with our service. I will pass this message to the team.

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Review of
Bartholamew Lodge Nursing Home
from Kellie D (Daughter of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

Our mother was only in Bartholamew Lodge for a short time.
She was treated with dignity, compassion and kindness from the moment she arrived until she passed away.
The staff showed immense patience and showed a genuine interest in her.
When she passed the staff showed dignity and respect and treated

her with the kindness she deserved.
We will be forever grateful to them during this difficult time.
We whole heartedly recommend Bartholamew Lodge to any family who are looking for a caring, respectful environment.
The staff and their manager are a credit to the health care profession and Bartholamew. Nothing was ever too much trouble. The manager will go above and beyond to help you and your relative and reassure you that they are safe and cared for.

Reply from Petty Mhlanga, Manager at Bartholamew Lodge Nursing Home

Thank you so much for your kind words and for taking the time to share your experience. It was truly a privilege to care for your mum, and we feel honoured to have been part of her journey.Our team genuinely enjoyed getting to know her, and we will always cherish the moments we shared with both her and yourselves. The strong connection we built with you made it feel as though we had known you for much longer, and the open, heartfelt communication between us made all the difference.

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Review of
Richmond Court Nursing Home
from Karen D (Daughter of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

My Dad was admitted to Richmond Court on Christmas Eve 2022. He can be quite difficult & at first was quite hostile to the staff, as he felt he had been pushed from pillar to post. However the way they have taken care of him has been fantastic. He was admitted with wounds caused by the lack of care

he had received previously. He has settled in very well now & has good rapports with the staff. He is like a different person. The care he receives is brilliant. His wounds have almost healed, which considering how bad they were is proof of the good care that is taken of him. I myself have always found the staff to be very personable, & nothing is too much trouble for them. This is especially good for me as I live over 200 miles away. It gives me peace of mind to know that my Dad is receiving this level of care

Reply from Jeena Jerry, The manager at Richmond Court Nursing Home

Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service

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Review of
Bearwood Nursing Home
from Kevin H (Friend of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

My close friend no resides at Bearwood Nursing Home .I have to say everyone is kind and friendly,the care he receives is wonderful.The management are very approachable and ready to help.I have no hesitation in recommending this place.

Reply from Lincymol Thomas, Manager at Bearwood Nursing Home

Thank you for your thoughtful review. We're so pleased to hear your feedback and appreciate you taking the time to share your experience. Your kind words mean a lot to our team.

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Review of
Bartholamew Lodge Nursing Home
from Ian M (Son of Resident) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

Lovely home, informed and welcoming they have really taken my mum n dad to their hearts.
Staff are lovely, food good, clean + tidy rooms
Easy for them to fit in here.

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Review of
Caldene Rest Home
from Jayne F (Niece of Resident) published on 6 June 2025

Submitted via Website • Report

Overall Experience

My aunty has been in this home for several years and I can honestly say she has been treated with nothing but kindness, compassion and respect regardless if she is having a good or bad day. The staff are amazing and genuinely care for all the residents, would thoroughly recommend this home.

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Thank you for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review of
Caldene Rest Home
from C B (Daughter of Resident) published on 3 June 2025

Submitted via Postal Card • Report

Overall Experience

My mother is always cared for very well. The staff are courteous and show her great kindness. There is good communication from all levels and staff to the family. We are very grateful for the care she receives, as everyone treats her like a loved family member.

Reply from jerry Jose, Supervisor at Caldene Rest Home

Thank you for your kind words, we are glad to hear that you are happy with the service

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Review of
Caldene Rest Home
from J G (Daughter of Resident) published on 29 May 2025

Submitted via Postal Card • Report

Overall Experience

I've been pleased with the consistency of care for my mum, the enthusiasm of the activity coordinator, and the kindness of the other staff. The manager communicates well with us. As a family, we are always made to feel welcome and contributing to Mum's care, thank you!

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review of
Richmond Court Nursing Home
from J J (Brother of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

Each time we visit, we are made very welcome. All the staff are very friendly and nothing is too much trouble for them. My sister is well looked after and cared for and seems to be happy when we visit.
A very good all-round service.

Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.

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Review of
Bearwood Nursing Home
from H S (Friend of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience

My friend is being looked after really well at the care home, he looks in good spirits and he praises the staff constantly.
The care home is always maintained very well, clean and tidy,
As soon as you walk in the staff make you feel welcome and comfortable, they always ask if my friend was well. I

really like the fact they genuinely care.

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Review of
Bearwood Nursing Home
from J R (Son of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Sorting out issues with appointments and who does what. The care given to my mom. I explained to staff that I wouldn't be able to work the way that they do.

Reply from Lincymol Thomas, Manager at Bearwood Nursing Home

Thank you for completing a review on our care.

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Review of
Richmond Court Nursing Home
from Steven S (Uncle of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased 10/10

Reply from The Manager, The Manager at Richmond Court Nursing Home

Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.

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Review of
Caldene Rest Home
from Michael S (Friend of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Although fairly basic the most important service was the quality of care given to the residents. It is very evident that the staff try to meet the needs of residents with respect and patience. They seem very well cared for physically and as far as possible emotionally. Visitors are welcomed and their

comments responded to. We have no hesitation with recommending this home to supple the essential care needed.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home. Your feedback is important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; we thank you.

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Review of
Richmond Court Nursing Home
from Gina L (Daughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

My mom has been in this carehome for nearly a year, she has eventually settled well. The staff are very good for her and go above and beyond to do things for her, when shes feeling down. It is a very good care home, as they listen to the family and my mom gets what she wants.

Reply from The Manager, The Manager at Richmond Court Nursing Home

Thank you for your kind words, and we are pleased to hear that you are happy with our service. I will pass this message on to all my staff.

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Review of
Richmond Court Nursing Home
from Samandip N (Granddaughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

Our family member is looked after and cared for really well at Richmond Court. Her needs are met culturally here and that ensures we feel relaxed when we leave her. The staff are always kind and open, the environment is friendly. We are grateful for the management, considering the needs of our loved

one as they are quite complex and emotional for the family. Thank you.

Reply from The Manager, The Manager at Richmond Court Nursing Home

Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service

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Review of
Richmond Court Nursing Home
from S K (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

My experience so far is that I'm happy with the care my father is having. Staff are friendly and helpful and management is very good as when I need to ask for anything regarding appointments etc. It is dealt with promptly. Management lets me know what is happening or any updates.
Overall we are happy

with the care given.

Reply from The Manager, The Manager at Richmond Court Nursing Home

Many thanks for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service

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Review of
Caldene Rest Home
from Diane S (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

We had to find emergency care for my dad who has Alzheimer's. Caldene Rest Home were able to take him the same day and were very obliging. The staff were wonderful in helping him to settle in and looking after him. They developed a good relationship with him and made him feel safe at a very difficult

time.
Would highly recommend.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words. I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review of
Bartholamew Lodge Nursing Home
from D D (Son of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

Very friendly and caring. do all they can for my mother very well care for.

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Review of
Bartholamew Lodge Nursing Home
from Hazel A (Niece of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My Uncle was a resident here for 8 months during his stay here he was cared for with dignity respect and kindness
The level of care is excellent from every single staff member we have been very happy with every aspect of his care and cannot thank the manager and the team enough for not only looking

after my uncle but also showing the same values to my Aunt who visited her husband every day they truly are wonderful at Bartholamew Lodge
Thank you so very much for all your hard work and diligence you're a credit to the care profession

Reply from Petty Mhlanga, Manager at Bartholamew Lodge Nursing Home

Thank you so much. We aim to ensure quality care is rendered to our seevice users and we are glad you had a good experience while your uncle was in our care. We will miss you.

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Care Homes Owned by RDCP Care in West Midlands

RDCP Care Locations in West Midlands (4)

RDCP Care Reviews in West Midlands (90)

Caldene Rest Home

Caldene Rest Home

Bartholamew Lodge Nursing Home

Richmond Court Nursing Home

Bearwood Nursing Home

Bartholamew Lodge Nursing Home

Caldene Rest Home

Caldene Rest Home

Caldene Rest Home

Richmond Court Nursing Home

Bearwood Nursing Home

Bearwood Nursing Home

Richmond Court Nursing Home

Caldene Rest Home

Richmond Court Nursing Home

Richmond Court Nursing Home

Richmond Court Nursing Home

Caldene Rest Home

Bartholamew Lodge Nursing Home

Bartholamew Lodge Nursing Home

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