Caldene Rest Home

27 Beeches Road, West Bromwich B70 6QE
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9.7 29 Reviews
  • Caldene Rest Home, West Bromwich
Caldene Rest Home in West Bromwich gives personal care to a maximum of 27 people.

Trained staff are kind and caring. Interactions between staff and residents at the home are positive.

Residents receive care in line with their best interests and processes were in place to ensure they were not restricted unlawfully.

Residents are happy with the meals offered and are supported to have the meals that they enjoy. Drinks are offered throughout the day to prevent the risk of dehydration.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 27 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sandeep Dhindsa (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (3)

Caldene Rest Home Reviews (29)

9.7

Caldene Rest Home has a Review Score of 9.7 (9.695) out of 10, based on 17 reviews in the last 2 years.
Over all time Caldene Rest Home has 29 reviews.

Overall Experience
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  • 7
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Date Published
  • 29
  • 7
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Reviewer Connection to Caldene Rest Home
  • 9
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  • 2
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  • 1
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Total of 29, showing 1-20
Review from D T (Sister-in-law of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy to leave the care of my sister in law in the hands of the staff at Caldene.She is very settled and happy there. She has constant companionship and her needs are met.
Reply from Jerry Jose, Deputy Manager at Caldene Rest Home

Thank you for your kind words, we are glad to hear that you are happy with our service . I will pass this message to all team.

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Review from M P (Son of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find you very good and clean, tidy, real helpful. You look after my dad real good. He is clean and tidy and that makes me real happy.
Reply from Jerry Jose, Deputy Manager at Caldene Rest Home

Thank you for your kind words, we are glad to hear that you are happy with our service. I will pass this message to the team.

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Review from Jayne F (Niece of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty has been in this home for several years and I can honestly say she has been treated with nothing but kindness, compassion and respect regardless if she is having a good or bad day. The staff are amazing and genuinely care for all the residents, would thoroughly recommend this home.
Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Thank you for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from C B (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is always cared for very well. The staff are courteous and show her great kindness. There is good communication from all levels and staff to the family. We are very grateful for the care she receives, as everyone treats her like a loved family member.
Reply from jerry Jose, Supervisor at Caldene Rest Home

Thank you for your kind words, we are glad to hear that you are happy with the service

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Review from J G (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been pleased with the consistency of care for my mum, the enthusiasm of the activity coordinator, and the kindness of the other staff. The manager communicates well with us. As a family, we are always made to feel welcome and contributing to Mum's care, thank you!
Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from Michael S (Friend of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although fairly basic the most important service was the quality of care given to the residents. It is very evident that the staff try to meet the needs of residents with respect and patience. They seem very well cared for physically and as far as possible emotionally. Visitors are welcomed and their
comments responded to. We have no hesitation with recommending this home to supple the essential care needed.
Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home. Your feedback is important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; we thank you.

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Review from Diane S (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to find emergency care for my dad who has Alzheimer's. Caldene Rest Home were able to take him the same day and were very obliging. The staff were wonderful in helping him to settle in and looking after him. They developed a good relationship with him and made him feel safe at a very difficult
time.
Would highly recommend.
Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words. I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from Dawn M (Cousin of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At all times, I have found staff extremely helpful, supportive and do the utmost to make the residents feel well cared for and happy in their environment going beyond expected standards.
Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home. Your feedback is important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; we thank you.

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Review from Peter S (Husband of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife came here 15th August 2024, she settled in comfortably in no time at all, thanks to the staff who looked after my wife with care and attention. After a few weeks until her medication was sorted, my wife had a difficult time at Caldene, but with love and care and correct medication, she is now
a fully settled resident who is happy to live there.
Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Many thanks for your kind words. I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from O O (Son-in-law of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She always happy anytime we visit her. They are taking good care of her. She always mentioning their names.
Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Very much appreciate your time to review our services, we are glad to hear that you are happy with the service.

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Review from S W (Daughter of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad seems happy there. Been taken care of well. So far so good.
Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from Michael S (Son of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Caldenen Rest Home enough for the care they give my mom. They keep me up to date with everything. She is always clean and comfortable. Everything is tailored to meet the resident's needs, and she enjoys everything done. It's a pleasure to see her and the staff. Thank you
so much.
Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from Andrew P (Son-in-law of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looking after my mother-in-law very well indeed, given that she now has quite serious dementia issues. She has benefitted from being moved away from her flat to the home in many ways, not least in that she now has 24-hour care.
Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Thank you for your valuable time in reviewing Caldene Rest Home; very much appreciated. I will inform all the staff of Caldene, please continue to be part of our team Thank you.

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Review from T M (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The most caring staff - feels like family. They take care of my father's non-health needs. The only improvement could be the communication of health needs and also occasionally not realising the seriousness of health issues. Food and drinks are very good for Father. Rooms were kept clean and sufficient
independence was given. Overall amazing home especially for the price but could just focus on my health needs a little more.
Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Very much appreciate your time to review our services, I will inform all the members of the team and will continue to provide the best care we can.

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Review from K S (Daughter-in-law of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Caldene Rest Home are unwavering in their dedication in maintaining the highest of standards of care. My mother-in-law has settled into Caldene so well due to her needs being met with patience, kindness and dignity. The variety of activities keep her busy and active. Our questions are answered
and welcomed, which is so reassuring for us. A special shout out to the manager who keeps us up to date and is so kind and supportive. Thank you.
Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from Alvin B (Friend of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very helpful and polite. The home is very clean and tidy. My friend is always clean and tidy when I visit him.
Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Very much appreciate your time to review our services, I will inform all the members of the team and will continue to provide the best care we can.

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Review from Debbie B (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely care home. I feel that my mom is taken great care of. She's happy, clean and well looked after. The staff are fantastic, always keep me informed of any problems or worries about her being there. Highly recommend.
Reply from Aneesh Thomas, Operations Manager at Caldene Rest Home

Thank you Debbie for your kind words. we are glad to hear that you are happy with the service.

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Review from Jacqueline H (Niece of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As always, I find Caldene Rest Home to be outstanding in the care of my relative. The home is always clean and warm and she is always well dressed and washed and well fed. She, herself, says she is well looked after.
Although I don't go into the main rooms of the home any staff that I do come into
contact with are friendly and helpful.
Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home, very much appreciated. Your feedback is very important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; I will inform all the staff of Caldene, please continue to be part of our team, we thank you.

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Review from Patricia C (Sister of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very helpful to my brother and myself if I have any concerns about my brother's illness they are always there to speak to me about it, my brother is difficult sometimes but they always have the knack to handle him and we are always made to feel welcome when we go there by all members of
staff and are always prompt on any issues that arise so I thank you all very much for the job you are all doing.
Reply from Jeena Jerry, Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.

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Review from D P (Daughter-in-law of Resident) published on 7 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although still not able to enter the main building it always appears clean and neat. Staff are friendly and willing to talk and answer our questions. Although due to her dementia we are not able to converse with her, she appears comfortable and cared for.
Reply from Jeena Jerry, Manager at Caldene Rest Home

Many thanks for your valuable time to review our service, the team will be delighted by your kind words, your feedback is very important to us, happy to hear you are satisfied with our care.

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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Caldene Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Caldene Rest Home is calculated as follows: ( (145 Excellents x 5) + (54 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 203 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Caldene Rest Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Caldene Rest Home

What types of Care is Caldene Rest Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Caldene Rest Home have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Caldene Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Caldene Rest Home to the centre of West Bromwich?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caldene Rest Home to verify any information. View our terms and conditions. Caldene Rest Home has an Enhanced Service - more info.