Coton House

55 Coton Road, Penn, Wolverhampton WV4 5AT
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9.4 70 Reviews
  • Coton House, Wolverhampton
Coton House provides a warm and homely environment to ensure residents are helped to feel as comfortable as possible at the home. Every room has a voice intercom to allow carers to help residents at any time.

Care assistants are available to provides a range of care services for residents around the clock, with a team of dedicated carers working at the home every day.

There is a range of relaxing communal spaces within the home to spend time in and an outside area is well maintained by gardeners so residents can get outdoors during the warmer months.

Each day a range of freshly prepared meals are served and the preferences and tastes of residents are always taken into consideration.
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Care Provided by Coton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £825
  • Self-Funded Residential Dementia Care: from £850
  • RESPITE Self-Funded Residential Care: from £875
  • RESPITE Self-Funded Residential Dementia Care: from £875

These prices are only a guideline, please contact Coton House to find out the exact price for your requirements.

Contact Coton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Coton House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rimpi Kaur (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Visitors welcome.
    Visiting times:
    10-12pm
    1.30-4pm
    5.30-7pm


    Protected meal times.

Parking

  • Car park located at front of the building.
    Has designated disabled parking.

Coton House Reviews (70)

9.4

Coton House has a Review Score of 9.4 (9.381) out of 10, based on 15 reviews in the last 2 years.
Over all time Coton House has 70 reviews.

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Review from M H (Sister-in-law of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am the sister-in-law of one of your residents, with the help and support given by management and staff, she seems to have gained confidence and takes an interest in what's going on around her. Her memory is not good, she can't keep minute to minute information to hand, long term is ok, with the continued
support and encouragement by the staff, she's taking part in activities. Such a wonderful, practical aspect of the care and support. She herself acknowledges the care, staff, informative and pleasant.
Thank you.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you so much for your kind words and feedback. We will be sharing this with the team.

We cannot do it without the support of all our families.

Kind regards,
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Review from K P (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely caring environment, very caring staff - a happy "home environment". Wonderful activities coordinator, leading to happy, smiling residents who clearly enjoy music and activities. Lovely to see a happy, loving home. Well done to the whole team! And thank you, keep up the good and rewarding work.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you so much for your honest feedback we will share with the team and the activity coordinator. We could not be more proud of our team, there hard work and passion to provide our residents with the care they deserve.
Thank you for all your support, you have been fantastic.

Kind regards,
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Review from Mark J (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well meaning, caring, easy to approach, residents and family come first. Home is clean and tidy and on going improvement. Staff are good natured. Only down side the need for a display name of Coton House on the road way (even Gods waiting room on the gable end in street art - lol)
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseDear Mark,

Thank you for your review and feedback. We value all feedback and what lies at the heart of it is our residents. We will share this feedback with all our team. Thank you for your support.

Kind regards,
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Review from Susan P (Sister of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother spent a little while here, the Staff team and the Manager are so caring and looked after him so well. I didnt think he would settle but was happily surprised how well he got on with everyone. He is now home and doing well. Thanks to all who helped in his recovery.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseDear Susan,
Thank you for your feedback and kind words. It was a pleasure looking after your brother! We wish him all the best at home. Feel free to pop round for a cup of tea and our activities! All the best
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Review from Helen G (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister Janice & I, cannot find anything to complain about, the care dad receives is 100% and the carers are lovely to Dad and to us. We wouldn't want dad to be anywhere else and they ring us with any problems he has. Thank you all.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseHi Helen, Thank you so much to you and the family for your honest feedback. This will be shared with the team. Your father is a pleasure to look after! We look forward to seeing you at the home. Best wishes.
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Review from S T (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the start (March' 25) The care mum, and me! have received from Coton House has been great. Mum was unable to walk when she arrived. The staff soon had her using a frame to get around.She has had falls but hospital and aftercare has been prompt and effective. I know that mum is looked after and
is safe.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you for your feedback, this will be shared with the team. Your mum is a pleasure to look after. Look forward to seeing you at the home and catching up.Best Wishes.
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Review from Joanne H (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved here in October 2024 and since then I have been more than happy with the care she has received. The home has a lovely friendly feel about it and the staff are very helpful and always willing to answer any questions. There are a good programme of activities and I'm impressed that families
are encouraged to get involved. I would prefer more privacy when I visit but I realise this is not always possible.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you for your feedback, its lovely to hear that you feel confident with our home for mum, and she is a pleasure to look after. We love getting families involved and we always welcome feedback. In regards to wanting more privacy, you can just ask staff to assist you to take mum into a more private location, a quiet lounge or bedroom and we would be more than happy to assist with this. Look forward to seeing you at the home.
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Review from S C (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with Mother's care. The staff are friendly, efficient and approachable.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseMany thanks for your review, it's been a pleasure looking after your mum. You have been valuable and paramount in the support to help get positive outcomes for mum. We look forward to seeing you at the care home. Best Wishes, Registered Care Manager.
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Review from M T (Respite Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was sent to Coton House because I had broken my femur and couldn't stand or walk to start with, so required somewhere to stay and be looked after.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you for your review, it was a pleasure you staying with us at Coton House. We hope you are keeping well. Please visit us any time for a catch up and a cup of tea.
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Review from Donna W (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, very caring, person-centred care, and nice to relatives. The staff help to facilitate nice birthdays and welcome wider family. He has been treated with dignity and respect and his safety is met, which is most important to me. I am allowed to visit whenever I want but I try and come
within the times. The home itself is dated and could do with some improvements. Overall happy.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseHi, Many thanks for your feedback of the service. We endeavour to continue to improve the service and all feedback is welcome. We currently have a rolling renovation programme at the home which we are currently working on. We have already decorated and refurbished the facilities in areas however we look forward to showing you all the continued improvements we make. Look forward to seeing you soon. Kind regards, Registered Care Manager
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Review from M S (Son of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are professional, efficient, and friendly. There are activities, jigsaws, clay modelling, knitting, sometimes bingo, and a male singer - everyone enjoys this, brings back happy memories for all, and a chance to dance or tap your toes. Very friendly and happy home, where everyone has a good
time.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you for your review, we will share your feedback with the team. We are always continually improving and taking feedback on board! The clay modelling was a massive success. Look out for more activities we will have on offer and join in with us! Best Wishes.
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Review from I M (Sister of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Coton House, my sister was in a very poor staff when she went in there and we thought we were going to lose her, but with the care and attention she got, I am glad to say she rallied round so will always be grateful to them.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you for your review and feedback for our team. We will share this with all and we are also ever so grateful for your support to support us to look after your sister. Best Wishes
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Review from J N (Stepdaughter of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Stepfather has been a resident at Coton House since 20/2/22 after discharge from the hospital following a fall breaking his wrist, and contracting COVID while there. The staff from senior management, direct care, kitchen, laundry, and domestic are excellent. They show care, kindness, consideration,
and most importantly dignity to Dad always. On occasion when staff had concerns over Dad the appropriate agency was called and the family was informed immediately. The same applies to us as visitors as a family on our frequent visits. My sister and I have worked in the care sector at local authority care sectors. for 30 + years before retirement.
Dad is content and very happy we know at Coton House. Thank you all Coton House staff.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you so much for your kind words, we will share them with the team. Your stepfather is a pleasure to look after, and we also feel very supported by you as a family in taking care of him to provide him the person-centered care he deserves. Thank you for everything you do for us too. Kind regards.
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Review from L P (Daughter of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Coton House for two years and I really can't fault the care and support we have been given as a family.
Mum's needs have changed so much but the quality of care has not diminished at all it's just got better.
As a family, we are greeted with a smile at the door, kept up to date and
always feel welcome.
Louise the assistant manager in particular has been a rock whilst navigating the care package with the Local Authority fighting for Mum quality of care.
I am so grateful to the staff at Coton House and would recommend it to any family looking for care for their loved ones.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you for your feedback and kind words- we will be sure to share with the whole team. Mum is an absolute pleasure to look after, equally, you have been very supportive and fundamental to us in supporting your mum with her changing needs. We have built a great rapport together and we value your input and support in ensuring mum's care requirements are person-centred. We look forward to seeing you soon, and hope you have been keeping well. Kind regards, Rimpi Kaur
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Review from Suzi W (Daughter of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in on a temporary basis to recuperate after being very poorly. I have to thank the management and support for your time and care. This had been a very challenging time, and everyone had done their best to listen and care for Mum's recuperation period.
I cannot thank you all enough,
everyone has been exceptional.
Reply from Rimpi Kaur, Registered Care Manager at Coton HouseThank you for your feedback and kind words. We will share this with the team. Please do not hesitate to join us for future events and pop around for a cup of tea. Was a pleasure looking after Mum, we will miss her! All the best to her at home. Kind regards.
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Review from Barry T (Brother of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found Coton House to be very clean and safe for its occupants and the staff very helpful.
Reply from Rimpi K, General Manager at Coton HouseThank you for the positive feedback, Barry. Very much appreciated, and will be shared with the team. Kind regards.
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Review from Jass S (Nephew of Resident) published on 3 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to thank all staff and management of Coton House Care Home for the care of my aunt. They have gone above and beyond in their care for my aunt and informed us on a regular basis. Very clean environment, staff are so humble.
Reply from Louise, Manager at Coton HouseThank you for the feedback Jass, we shall share it with the team.
Regards.
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Review from Debbie B (Daughter of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family would like to say thank you to the team at Coton House Care Home. We recently lost our beloved mom who has lived here for the last four years. She was shown care, compassion, dignity and given quality of life with dementia. The professional manner at Coton House is exemplary. Looking back
now, we can honestly say that Mom received a high level of personal care and safety. The lovely team were both informative and approachable and for this we are grateful.
Reply from Rimpi K, Manager at Coton HouseThank you so much for this positive feedback Debbie. I shall share with the team. Take care.
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Review from D Z (Resident) assisted by family/friend published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Coton House Care Home for over three years, Coton is my home. Staff encourage my independence. The care is wonderful, staff are very helpful. We have been through a lot over the last two years. Things are now going back to normal and can start outings to the pub again.
Reply from Bal Kular, General Manager at Coton HouseThank you for your feed back D Z.
Will pass on the comments to all the staff.
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Review from J P (Daughter of Resident) published on 12 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy to know Mum is being cared for properly; in comparison to a previous respite home. She always looks happy, clean and content. This a relief to know that I don't have to worry about her. I would feel happy to recommend Coton House. Many years ago, my grandfather was here, and he
enjoyed his time here.
Reply from Bal Kular, General Manager at Coton HouseThank you very much for the review and feedback - appreciated.
Kind regards.
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Current Review Score: 9.4 (9.381)

Overview of Review Score

The Review Score of 9.4 (9.381) out of 10 for Coton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.506 for Coton House is calculated as follows: ( (102 Excellents x 5) + (61 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 176 Ratings = 4.506
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Coton House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

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Rimpi Kaur

Job Title: Registered Care Manager Joined: 2016

My name is Rimpi Kaur and I am the registered care manager for Coton Care- Coton House and Coton Grange.


I have been working in elderly care specialising in Dementia since I was 16 years old, and have found the journey to management for the last 10 years, in various establishments very rewarding, every single step of the way.


I hold a Level 5 NVQ Health and Social Care Diploma, Level 3 NVQ Health and Social Care Diploma, and various other training and qualifications for my ongoing personal development.


I have been with Coton Care for over 9 years, starting my journey as a Deputy Manager. I work alongside an extremely dedicated friendly workforce who are always eager to learn and hard working. Together we aim to achieve providing our residents with person centred care and create a friendly homely atmosphere for our residents and their loved ones. We welcome you to visit our website and come in and visit us.

Frequently Asked Questions about Coton House

What types of Care is Coton House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coton House have?

There are 29 Single Rooms.

What are the Facilities & Services at Coton House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Coton House to the centre of Wolverhampton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coton House to verify any information. View our terms and conditions. Coton House has an Enhanced Service - more info.