Coton House

55 Coton Road, Penn, Wolverhampton WV4 5AT
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9.4 72 Reviews
  • Coton House, Wolverhampton
Coton House provides a warm and homely environment to ensure residents are helped to feel as comfortable as possible at the home. Every room has a voice intercom to allow carers to help residents at any time.

Care assistants are available to provides a range of care services for residents around the clock, with a team of dedicated carers working at the home every day.

There is a range of relaxing communal spaces within the home to spend time in and an outside area is well maintained by gardeners so residents can get outdoors during the warmer months.

Each day a range of freshly prepared meals are served and the preferences and tastes of residents are always taken into consideration.
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Care Provided by Coton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £825
  • Self-Funded Residential Dementia Care: from £850
  • RESPITE Self-Funded Residential Care: from £875
  • RESPITE Self-Funded Residential Dementia Care: from £875

These prices are only a guideline, please contact Coton House to find out the exact price for your requirements.

Contact Coton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Coton House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dee Oladeji (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Visitors welcome.
    Visiting times:
    10-12pm
    1.30-4pm
    5.30-7pm


    Protected meal times.

Parking

  • Car park located at front of the building.
    Has designated disabled parking.

Coton House Reviews (72)

9.4

Coton House has a Review Score of 9.4 (9.415) out of 10, based on 17 reviews in the last 2 years.
Over all time Coton House has 72 reviews.

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Date Published
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Reviewer Connection to Coton House
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Total of 72, showing 41-60
Review from Keith (Son of Resident) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, I cannot fault anything about this care home. I have complete confidence in the management, staff and facilities. My Mother is 91 years of age, has dementia, is frail and in poor health generally. Naturally, I want the best for my Mother, and in my opinion, she has it. I do not know cost wise
how Coton House compares with other similar care homes, and so, can only give a general opinion of value for money, whether she could get the same levels of comfort and care elsewhere for less I don't know. Currently costing almost £100 per day for her care seems a lot, but on the other hand what price can you put on the peace of mind brought to my Mothers loved ones, knowing she is in such excellent overall care?
Reply from Bal Kular, Owner at Coton HouseThank you very much for the review. So glad to hear you are happy with the our services. In order to meet continued demands for improvement of standards and maintain high levels of care. This has to be in line with wage increases nationally and locally. Holding on to good staff come at and cost. But the end result like you say is good quality care.
Kind regards
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Review from Terry H (Friend of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I go to the care home nearly every day to see a friend, staff always open the door with a smile. They always offer you tea and biscuits. The care/support is excellent, it's a very difficult job.
All patients are treated with lots of dignity. Overall excellent.
My friend's room is very good and
they are well looked after. There is one cleaner but could do with one more, it's too much for one.
There are lots of drinks, not sure on food as I've never seen them but the menu always looks very good.
Management keep a well-maintained care home so overall excellent.
Reply from Bal Kular, Owner at Coton HouseThank you very much for your feedback.
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Review from John F (Son-in-law of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall care is excellent. Staff are friendly and very caring and attentive to patients' needs. Food and hygiene are of a high standard and rooms are kept neat and clean. Very professional approach to care and residents' needs.
Reply from Bal Kular, Owner at Coton HouseYour feedback is very much appreciated.
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Review from C P (Son of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the six months mom has been here, her care, health and welfare have been excellent.
The staff have always been helpful, friendly and given the support both mom and we needed when mom came into Coton House.
Reply from Bal Kular, Owner at Coton HouseThank you very much for the review.
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Review from Brenda F (Wife of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the staff and care that my husband receives. Food is very good.
If anything is wrong with my husband's health, they do let me know, I can also ask questions about anything if not satisfied.
Reply from Bal Kular, Owner at Coton HouseThank you.
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Review from P W (Partner of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is very happy there and is well looked after.
Reply from Bal Kular, Owner at Coton HouseThank you for your feedback which is very much valued and helps us to remain focused.
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Review from Paul T (Son of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Friendly home. Good communication.
Reply from Bal Kular, Owner at Coton HouseThank you.
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Review from Jacqueline L (Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fully satisfied.
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Review from Angela D (Daughter of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Manager is passionate about the work and care they offer. The staff are always friendly and do their best to make residents feel at home and at ease and greet visitors in the same manner.
Nothing was too much trouble when Mom was poorly.
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Review from Winifred F (Wife of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nurses and staff are very caring and look after all the resident's needs, care for them and give them entertainment and days out. It is very clean and bright and I would say everyone makes you feel welcome and they look after visitors and it is like one happy family. I cannot find fault with anything.
The managers are just as easy to talk to and staff are all very nice. I can talk to anyone at any time. It is a very excellent home. Thank you for look after my husband.
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Review from Winifred F (Husband of Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home management and staff not only look after the residents, they make them feel as though they are at home and genuinely care for all of them and for us as when we visit, it also makes you feel as though that warm feeling is with all the residents and staff. The rooms are always clean and
tidy and there are special days out and parties for them also. I would not hesitate to recommend Coton House to anyone.
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Review from Bryan B (Friend of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent, always friendly and helpful.


Nothing is too much trouble. "God bless you all".

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Review from C L (Granddaughter of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home has been wonderful in supporting my nan through her dementia journey. She is unrecognisable from when she first came into the home. She is happy and has made lots of friends during her time at Coton House. It is so comforting to see her so happy and sociable and know she is in the best
care.
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Review from Susan B (Niece of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are all excellent.
Nice caring staff all really nice girls.
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Review from Raymond H (Son-in-law of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following his illness, my father-in-law was very low and confused but soon settled in his new "home" thanks to the care and support given to him. Coton House has a warmth, caring and friendly atmosphere. I cannot praise the staff highly enough and would recommend them to anyone.
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Review from T P (Friend of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I enter the home for festivities, celebrations the place is homely and friendly. No staff - resident divide. Everyone is mixed in together and are so friendly and happy.
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Review from Amanda S (Friend of Resident) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coton House is a well run, caring residential home. Staff have very good knowledge and understanding of how to provide good quality care to their residents. The home has a very nice homely feel where the residents do all feel as they are part of one big family. Management are very approachable and sort
out any queries very efficiently.
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Review from Marlene F (Resident) assisted by family/friend published on 6 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first came here from the hospital I found it quite terrifying because I've never been in a care home before. Since I've been here, I found that I had no reason to worry or be scared because all the staff made me feel that I was always going to be safe and okay. I am sure that's everyone in the
home will always be there for me when I need them, whenever I've got an issue or problem. I know that I can turn to the senior or management and they always help. I feel very safe and comfortable here and I wouldn't want to be anywhere else.
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Review from B W (Partner of Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All I can say is that I find it all very good, in fact Excellent.
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Review from B F (Wife of Resident) published on 20 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coton House is a place you can leave your partner in and know that he will be cared for.
The place is very pleasant, staff are very welcoming, food excellent and their needs are seen to straight away.
The rooms are value for their money and are always very clean and tidy. It is a pleasure to visit
the house.
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Current Review Score: 9.4 (9.415)

Overview of Review Score

The Review Score of 9.4 (9.415) out of 10 for Coton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.490 for Coton House is calculated as follows: ( (111 Excellents x 5) + (76 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 200 Ratings = 4.49
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Coton House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Dee

Dee Oladeji

Job Title: Registered Care Manager

At the heart of Coton House is Dee Oladeji, a leader who brings a unique and formidable blend of over 10 years of frontline healthcare experience and the strategic precision of a Product Management mindset.


With a decade of experience in health and social care, Dee leads Coton House with professionalism, warmth, and a clear commitment to excellence. Holding all relevant qualifications, she is dedicated to ensuring every resident receives safe, effective, and person-centred care. For Dee, care is about more than just safety; it is about dignity, respect, and ensuring that families have absolute confidence in the support their loved ones receive.

What sets Dee’s leadership apart is her background as a Strategic Product Manager and Scrum Master. While most care settings can struggle with "clunky" manual processes, Dee has implemented a culture of continuous improvement and technical precision.


By applying Agile methodologies and workflow optimisation, she has transformed the resident experience. For our families and inspectors, this means:


Precision Care: Every aspect of daily life is designed with a user-centric focus, ensuring services are intuitive and safe.
Rapid Responsiveness: Using Scrum and Product Owner frameworks, Dee and her team can identify, assign, and resolve issues with speed and accuracy rarely seen in traditional care settings.


A Well-Oiled Machine: Strategic operations allow the staff to spend less time on paperwork and more time on what matters most—the residents.


Our Vision
Under Dee’s leadership, Coton House strives to offer not just care, but reassurance, warmth, and a high quality of life. We don’t just "do" care; we "improve" care every single day. Dee doesn't just manage a home; she builds a community where excellence is the standard and every resident’s well-being remains at the heart of daily life.

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