Coton House

Coton House is a well run, caring residential home. Staff have very good knowledge and understanding of how to provide good quality care to their residents. The home has a very nice homely feel where the residents do all feel as they are part of one big family. Management are very approachable and sort out any queries very efficiently.

When I first came here from the hospital I found it quite terrifying because I've never been in a care home before. Since I've been here, I found that I had no reason to worry or be scared because all the staff made me feel that I was always going to be safe and okay. I am sure that's everyone in the home will always be there for me when I need them, whenever I've got an issue or problem. I know that I can turn to the senior or management and they always help. I feel very safe and comfortable here and I wouldn't want to be anywhere else.

All I can say is that I find it all very good, in fact Excellent.

The rooms are value for their money and are always very clean and tidy. It is a pleasure to visit the house.

Coton House and its staff are exemplary, and the standard set is very high! Residents are treated more like one big family and the welcome that they and their relatives receive is warm, happy and friendly. My mother has now been there for nearly four years and is very settled. She is always clean, nicely dressed and well fed with lovely meals and healthy snacks. There are in-house activities on some days, plus outside entertainers on others. On sunny days there are lovely gardens in which to sit. There are trips out eg to Bantock Park to see the grounds and have cake and coffee, or trips for a pub meal. Staff keep the named closest relative informed of any issues and the home has a very good interaction with local G.P's, District Nurses etc should your relative have any problems.The 'Record' keeping is excellent, and you can ask to see those of your relative at any time. I and all of my family can thoroughly recommend Coton House, Coton Staff and Coton Care!

My mother is treated with dignity and we are grateful to the staff and management of Coton House.

We are very grateful to the staff at Coton for helping Mom settle so well. The staff are very caring, pleasant and helpful, keeping the family informed at all times, nothing seems too much trouble. It is very daunting for family initially, but staff have allayed our fears and we wouldn't hesitate to recommend Coton.

The residents have a varied menu with reasonable quality food. There does appear to be a problem with the laundry, my wife has had other residents clothes on and articles of clothing have gone missing, which I have replaced.

It is a very good home, excellent in fact. The care is of a high standard. All the staff are always pleasant and very very helpful.

The staff and management are very helpful and listen to any concerns we have and help us in any ways they can. My sister is improving slowly we are hoping she will keep getting a little better each week until hopefully, she may return home.

What I have seen since coming here is the standard of care is very good. The staff etc are always willing to help are friendly and kind.

They take excellent care of my grandfather and always keep me up to date regarding his conditions which is extremely valuable and reassuring to me as the nature of my employment doesn't always allow me to visit my grandfather as much as I would like.

When it became obvious that Mum needed full-time residential care, we had to make the difficult decision of where she should live. I can't imagine her receiving better care anywhere than she did at Coton House. I have visited a number of care and nursing homes over the years and despite the excellent work many of them do, they can be a little depressing. That is not the case at Coton House, where the staff ensure that the atmosphere is a relaxed and happy one. Every time I visited Mum I could see that the staff genuinely care about the people they look after and Mum particularly enjoyed the affectionate ribbing and banter between her and " the girls" - the sort of interaction you can't fake. Mum laughed more during her time there than I can remember her doing for a long time. The directors have put together a wonderful team at Coton House and I'd recommend them to anybody.

Coton house staff and management are always kind and friendly, whether it is when visiting my mother, or phoning up and asking about her. I think that the most important thing however, was that all staff were there for myself, my family, and of course my mother, when we needed them the most. If you have experienced the day, when you have to take your loved one from their own home, and take them into residential care, you dread it. However all the staff, on the day, made life so much easier, and was better than I thought it would be. Many thanks and Best wishes to you all.

My father sadly passed away in November after spending 4 happy years in Coton House. During this time my father was treated with utmost care - nothing was too much trouble for the staff. When my father was confined to his room after being put on end of life care in August, the care and treatment he received from all members of staff will never be forgotten. The staff always found time to sit and feed him, talk to him and comfort him the best they could. Myself and all our family felt felt part of one big happy family at Coton , we shall always remain in touch. A special thanks to all the wonderful staff, you will remain in our hearts forever. God bless you all.

My father was resident at Coton House for approximately 18 months before he died in July 2015. We found the care provided for him was very professional and he was treated with dignity and kindness. His physical needs were taken care of and also the staff were always willing to talk to him and to re-assure him when he became anxious. This was very important to us. He enjoyed the activities and outings provided and was always treated as a valuable member of the group. This was a safe and caring environment/home for him.