Coton House

55 Coton Road, Penn, Wolverhampton WV4 5AT
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9.4 72 Reviews
  • Coton House, Wolverhampton
Coton House provides a warm and homely environment to ensure residents are helped to feel as comfortable as possible at the home. Every room has a voice intercom to allow carers to help residents at any time.

Care assistants are available to provides a range of care services for residents around the clock, with a team of dedicated carers working at the home every day.

There is a range of relaxing communal spaces within the home to spend time in and an outside area is well maintained by gardeners so residents can get outdoors during the warmer months.

Each day a range of freshly prepared meals are served and the preferences and tastes of residents are always taken into consideration.
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Care Provided by Coton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £825
  • Self-Funded Residential Dementia Care: from £850
  • RESPITE Self-Funded Residential Care: from £875
  • RESPITE Self-Funded Residential Dementia Care: from £875

These prices are only a guideline, please contact Coton House to find out the exact price for your requirements.

Contact Coton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Coton House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dee Oladeji (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Visitors welcome.
    Visiting times:
    10-12pm
    1.30-4pm
    5.30-7pm


    Protected meal times.

Parking

  • Car park located at front of the building.
    Has designated disabled parking.

Coton House Reviews (72)

9.4

Coton House has a Review Score of 9.4 (9.415) out of 10, based on 17 reviews in the last 2 years.
Over all time Coton House has 72 reviews.

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Date Published
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Reviewer Connection to Coton House
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Total of 72, showing 61-72
Review from Jan F (Daughter of Resident) published on 29 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coton House and its staff are exemplary, and the standard set is very high! Residents are treated more like one big family and the welcome that they and their relatives receive is warm, happy and friendly. My mother has now been there for nearly four years and is very settled. She is always clean, nicely
dressed and well fed with lovely meals and healthy snacks. There are in-house activities on some days, plus outside entertainers on others. On sunny days there are lovely gardens in which to sit. There are trips out eg to Bantock Park to see the grounds and have cake and coffee, or trips for a pub meal. Staff keep the named closest relative informed of any issues and the home has a very good interaction with local G.P's, District Nurses etc should your relative have any problems.The 'Record' keeping is excellent, and you can ask to see those of your relative at any time. I and all of my family can thoroughly recommend Coton House, Coton Staff and Coton Care!
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Review from Narinder B (Son of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Coton House are exceptional and extremely caring.
My mother has Parkinson's disease dementia and requires constant support and help with feeding.
The staff ensure that my mother gets all the support she needs with a personal touch.
What really helps is the open and honest communication
between management, staff and my family.
We feel that she is in good hands when we are not with her.
Coton House also provides prompt medical attention for my mother when required.
My mother is treated with dignity and we are grateful to the staff and management of Coton House.
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Review from Chel (Daughter of Resident) published on 8 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are very grateful to the staff at Coton for helping Mom settle so well. The staff are very caring, pleasant and helpful, keeping the family informed at all times, nothing seems too much trouble. It is very daunting for family initially, but staff have allayed our fears and we wouldn't hesitate to
recommend Coton.
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Review from Brian H (Husband of Resident) published on 3 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose this care home because it was clean and well maintained, together with the cost and position. I have always found the staff very caring and they appear to be well trained for looking after residents with dementia and associated illnesses.
The residents have a varied menu with reasonable quality
food. There does appear to be a problem with the laundry, my wife has had other residents clothes on and articles of clothing have gone missing, which I have replaced.
Reply from Bal Kular, Director at Coton HouseWe thank you very much for the review. Although pretty positive we acknowledge your issues around laundry. We do believe you have now been shown inventory procedure and logging in and out process. The home has carried out a full audit and is happy with the laundry system going forward. A memo has been sent out to all families indicating the importance of logging in new items and putting name tags on. This was one of the areas which was confusing staff.

Many thanks.
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Review from Roger C (Father of Resident) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a very good home, excellent in fact. The care is of a high standard. All the staff are always pleasant and very very helpful.
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Review from Ruby C (Sister of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are very helpful and listen to any concerns we have and help us in any ways they can. My sister is improving slowly we are hoping she will keep getting a little better each week until hopefully, she may return home.
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Review from Doreen C (Wife of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What I have seen since coming here is the standard of care is very good. The staff etc are always willing to help are friendly and kind.
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Review from C R (Grandson of Resident) published on 29 July 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
They take excellent care of my grandfather and always keep me up to date regarding his conditions which is extremely valuable and reassuring to me as the nature of my employment doesn't always allow me to visit my grandfather as much as I would like.
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Review from Michael B (Son of Resident) published on 29 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it became obvious that Mum needed full-time residential care, we had to make the difficult decision of where she should live. I can't imagine her receiving better care anywhere than she did at Coton House. I have visited a number of care and nursing homes over the years and despite the excellent
work many of them do, they can be a little depressing. That is not the case at Coton House, where the staff ensure that the atmosphere is a relaxed and happy one. Every time I visited Mum I could see that the staff genuinely care about the people they look after and Mum particularly enjoyed the affectionate ribbing and banter between her and " the girls" - the sort of interaction you can't fake. Mum laughed more during her time there than I can remember her doing for a long time. The directors have put together a wonderful team at Coton House and I'd recommend them to anybody.
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Review from Dennis T (Son of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father sadly passed away in November after spending 4 happy years in Coton House. During this time my father was treated with utmost care - nothing was too much trouble for the staff. When my father was confined to his room after being put on end of life care in August, the care and treatment he
received from all members of staff will never be forgotten. The staff always found time to sit and feed him, talk to him and comfort him the best they could. Myself and all our family felt felt part of one big happy family at Coton , we shall always remain in touch. A special thanks to all the wonderful staff, you will remain in our hearts forever. God bless you all.
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Review from Mike M (Son of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coton house staff and management are always kind and friendly, whether it is when visiting my mother, or phoning up and asking about her. I think that the most important thing however, was that all staff were there for myself, my family, and of course my mother, when we needed them the most. If you
have experienced the day, when you have to take your loved one from their own home, and take them into residential care, you dread it. However all the staff, on the day, made life so much easier, and was better than I thought it would be. Many thanks and Best wishes to you all.
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Review from Judith W (Daughter of Resident) published on 25 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was resident at Coton House for approximately 18 months before he died in July 2015. We found the care provided for him was very professional and he was treated with dignity and kindness. His physical needs were taken care of and also the staff were always willing to talk to him and to re-assure
him when he became anxious. This was very important to us. He enjoyed the activities and outings provided and was always treated as a valuable member of the group. This was a safe and caring environment/home for him.
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Current Review Score: 9.4 (9.415)

Overview of Review Score

The Review Score of 9.4 (9.415) out of 10 for Coton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.490 for Coton House is calculated as follows: ( (111 Excellents x 5) + (76 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 200 Ratings = 4.49
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Coton House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Dee

Dee Oladeji

Job Title: Registered Care Manager

At the heart of Coton House is Dee Oladeji, a leader who brings a unique and formidable blend of over 10 years of frontline healthcare experience and the strategic precision of a Product Management mindset.


With a decade of experience in health and social care, Dee leads Coton House with professionalism, warmth, and a clear commitment to excellence. Holding all relevant qualifications, she is dedicated to ensuring every resident receives safe, effective, and person-centred care. For Dee, care is about more than just safety; it is about dignity, respect, and ensuring that families have absolute confidence in the support their loved ones receive.

What sets Dee’s leadership apart is her background as a Strategic Product Manager and Scrum Master. While most care settings can struggle with "clunky" manual processes, Dee has implemented a culture of continuous improvement and technical precision.


By applying Agile methodologies and workflow optimisation, she has transformed the resident experience. For our families and inspectors, this means:


Precision Care: Every aspect of daily life is designed with a user-centric focus, ensuring services are intuitive and safe.
Rapid Responsiveness: Using Scrum and Product Owner frameworks, Dee and her team can identify, assign, and resolve issues with speed and accuracy rarely seen in traditional care settings.


A Well-Oiled Machine: Strategic operations allow the staff to spend less time on paperwork and more time on what matters most—the residents.


Our Vision
Under Dee’s leadership, Coton House strives to offer not just care, but reassurance, warmth, and a high quality of life. We don’t just "do" care; we "improve" care every single day. Dee doesn't just manage a home; she builds a community where excellence is the standard and every resident’s well-being remains at the heart of daily life.

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