Care Home Owned by RDCP Care in Staffordshire

aid wasn't working originally we thought a battery change it ended up having to have a overall to get it to work and the care and patience the carer went through to see dad had a working hearing was above and beyond. Nothing is too much trouble. Dads really cared for and feel confident he's in very safe hands in his final months.

who are greeted and encouraged to feel at home. The level of professionalism is outstanding.
Congratulations and huge thanks for the excellent medical and personal care given to my father. With eternal gratitude.

at Queen's Hospital A&E commended the carer for being professional and how he engaged with my dad. They said that often the carers who come into the hospital with residents do not engage much with the residents. They said that this carer was very different.

I wanted to let you know and please thank this carer.

empathy and kindness towards both mum and myself. All those at Kings Bromley should feel truly proud of themselves for maintaining such high standards of care, especially - and most importantly - at the human level. So, a big mighty Thank You to each and everone.
Yours sincerely, and with much admiration and respect.

was never distressed. She was well cared for and comfortable for the 12 months that she was resident. She seemed engaged with her surroundings. She had always been a "people watcher" and there was always something going on!
Initially she ate well and enjoyed the food. Her general decline in health was well monitored and she was treated with care and compassion to the end. Thank you to all the staff for your care and dedication. You made a difference. X

and friends and the lovely social media updates which give an insight into the thoughtful and varied activities arranged. Always thankful for the wonderful team - really appreciate all they do.

that would allow Mom to flourish in, for as long as her condition would allow.
Kings Bromley has all the good practices, facilities, services and conditions you would expect of a well-run care home, but the crowning glory is the exceptional team, that manages and operates the home and looks after the residents.
It is a remarkable experience, to become not just a resident, or a relative, but part of the Kings Bromley family.
I have seen how carers treated Mom when they didn't know I was there.
She received such respect, tenderness and empathy and if that's not love, then I don't know what is.
'Thank you' seems such an inadequate thing to say.
But..
'Thank you.'

recommend this home to others, thanks for keeping my Nan alive.

us became attached to the staff and developed trusting relations, they were always willing to take questions and provide updates on Dad's medication and condition. I had wonderful moments where Dad would show signs of his true self, his humour and cheekiness would come alive again, precious things to cherish, I will never forget where his love for Mum would be so demonstrable and I think this is testament not only to the inner strengths he had, but the positive environment and support in which he rested. I was always grateful when the staff showed their obvious affection for Dad and kindly offered food and drink to keep us refreshed. It was a blessing to be there with him.

much more at ease with the transition. It’s never easy making decisions for your parents health and welfare but the carer and the staff have really helped.

had rapidly decreased and as a family, we were able to translate some of his behavior to the carers, especially when it came down to needing more pain relief. The medication was never denied provided it was safe to administer and was promptly given. We felt listened to. What I need to mention is their attentiveness to the family as well as Dad, the finest example of holistic care. We spent many hours by his bedside as he deteriorated and we were provided with refreshments from the kitchen staff. The carers were always there for our support. Mum was permitted to stay overnight and even provided with meals. I can't thank you enough for being there for us all right until the end.

in peaceful surroundings, with immediate access to end-of-life support and that we were free to be her family, spending as much time as we liked with her, whenever we liked. This was immensely helpful to her and to us at a difficult time. (I cannot assess value for money as Mum's care was not funded by us.)

very well and happy with life. Long may this continue and thank you from the bottom of my heart.

my cousin now resides with advanced dementia. I do not “do” social media at all, but I am able to access the Kings Bromley social media page. Being a retired teacher and having worked with special needs children for many years, I am very impressed with the many crafts and activities with which the staff engage with the residents. The intent is to keep body and mind active for as long as possible as this appears to be done with great care and love. It is a demanding job for staff and there is much burnout in the field so a great accomplishment for Bromley Care, the staff with regard to talking and touching as well as basic care is very much in evidence.

the beginning the team were attentive to mom's needs and have been proactive in changing care as her needs changed. As Mom needed high levels of nursing care we have been impressed with the numbers of nurses on site, their professionalism and how they have kept us informed and engaged throughout Mom's care. Although the scheme is of the older design and grounds are in need of a bit of TLC. The care and attitude of staff more than make up for this. They are kind, attentive and helpful. We also thought the staff ratio was excellent as there always seemed enough staff about to get help from if needed.

to recommend this home for a loved one.

kind to the residents.
I would recommend this care home.

staff at Kings Bromley have done their utmost to provide a stable and caring environment for my relative and continue to support him and his family, and keep his wife fully informed of any decision-making/events relating to his care.
Recently a meeting (online), was held to discuss and complete documentation for CHC funding.
I was very impressed by the senior nurse at Kings Bromley.
She displayed a deep understanding of my relative's complex needs and showed both professionalism and compassion.