What types of Care is Kings Bromley Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Kings Bromley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kings Bromley Care Home to the centre of Burton-on-Trent?

8.7 mile(s) as the crow flies, distance by road may be significantly further.

Kings Bromley Care Home, Manor Park, Kings Bromley, Burton-on-Trent, Staffordshire DE13 7JA

Review from Kate F (Next of Kin) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Friendly and helpful staff, willing to listen and take your opinions about the care of relative into consideration.

Staff demonstrate high level of competence and management residents with patience and kindness.

Calm and clean environment.

Reply from Felicia Bumbas, Registered Home Manager at Kings Bromley Care Home

Your review means a lot to us. Thank you for sharing your feedback. We are glad to know we met your expectations and we'll keep working hard to deserve your trust. We truly appreciate your support and it motivates us keep doing our very best every day.

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Review from D C (Daughter-in-law of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

The care and support my father in law received was fabulous all the staff from nurses through to cleaners are fantastic.
They treated him with respect and dignity when he was alive and after he passed away.

Reply from Felicia Bumbas, Registered Home Manager at Kings Bromley Care Home

Thank you for your kind words during this difficult time. It was an honour for our team to care for your loved one, and we're deeply touched by your appreciation. We will remember them fondly and keep your family in our thoughts.

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Review from K R (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

The happy, friendly and supportive atmosphere of Kings Bromley Care Home is immediately apparent upon entering the building. All staff are welcoming and do there utmost to meet the needs of all the residents of the home. The staff are equally empathetic towards the needs of those who are visiting,

who are greeted and encouraged to feel at home. The level of professionalism is outstanding.
Congratulations and huge thanks for the excellent medical and personal care given to my father. With eternal gratitude.

Reply from Felicia Bumbas, Registered Home Manager at Kings Bromley Care Home

Thank you so much for your lovely review of Kings Bromley Care Home. Your kind words truly mean a lot to us. It's always heart-warming to hear that the care and support we provide are making a positive difference for your loved one. Our team works hard to create a welcoming, safe, and comfortable environment, and knowing that this has brought peace of mind to your family is incredibly rewarding.Thank you again for taking time to share your thoughts-it's feedback like yours that inspires us every day.

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Review from Paul R (Son of Resident) published on 24 June 2025 Submitted via Website • Report

Overall Experience

My father had to go recently to the Queen's Hospital in Burton yesterday for a blood transfusion. He was at hospital for a long time and a carer from King's Bromley Care Home was with him throughout; from 7.30am - 7.30pm.

I joined my dad at about 12 noon and I wanted to pass on that the nursing staff

at Queen's Hospital A&E commended the carer for being professional and how he engaged with my dad. They said that often the carers who come into the hospital with residents do not engage much with the residents. They said that this carer was very different.

I wanted to let you know and please thank this carer.

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Review from David B (Son of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

May I offer my sincerest gratitude to the manager and her wonderful dedicated wide-ranging team for the care and compassion they provided my mum. Despite mum's often challenging condition, every member of staff responded with the utmost professionalism - not to mention sincere personal displays of

empathy and kindness towards both mum and myself. All those at Kings Bromley should feel truly proud of themselves for maintaining such high standards of care, especially - and most importantly - at the human level. So, a big mighty Thank You to each and everone.
Yours sincerely, and with much admiration and respect.

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Review from T M (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report

Overall Experience

Choosing a care home is difficult. When my sister and I first walked in to kings Bromley care home, it felt right for Mum. We were impressed with the layout, the facilities, but mostly with the staff who were all friendly and welcoming. Mum settled in well. She never appeared unhappy and certainly

was never distressed. She was well cared for and comfortable for the 12 months that she was resident. She seemed engaged with her surroundings. She had always been a "people watcher" and there was always something going on!
Initially she ate well and enjoyed the food. Her general decline in health was well monitored and she was treated with care and compassion to the end. Thank you to all the staff for your care and dedication. You made a difference. X

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Review from D F (Daughter of Resident) published on 25 September 2024 Submitted via Website • Report

Overall Experience

My father has been a resident for two years and we feel so confident with the care and dignity shown within his 'new' home environment. Such a safe, professional and friendly care home. I'm unable to visit regularly, living some distance away, but get regular feedback from the visits made by family

and friends and the lovely social media updates which give an insight into the thoughtful and varied activities arranged. Always thankful for the wonderful team - really appreciate all they do.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you very much for taking the time to leave such nice feedback. We are all so very thankful for your kind words and continued support and trust we receive from you. Kind regards.

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Review from Alan R (Son of Resident) published on 17 June 2024 Submitted via Website • Report

Overall Experience

We arranged for my Mom to be transferred to Kings Bromley some years ago, as at the time, her current residential care could no longer cope with her decline into dementia. Of course, we visited and had a site tour, before going ahead with the move and found a welcoming, safe and homely environment,

that would allow Mom to flourish in, for as long as her condition would allow.
Kings Bromley has all the good practices, facilities, services and conditions you would expect of a well-run care home, but the crowning glory is the exceptional team, that manages and operates the home and looks after the residents.
It is a remarkable experience, to become not just a resident, or a relative, but part of the Kings Bromley family.
I have seen how carers treated Mom when they didn't know I was there.
She received such respect, tenderness and empathy and if that's not love, then I don't know what is.
'Thank you' seems such an inadequate thing to say.
But..
'Thank you.'

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Huge thank you for the wonderful feedback you shared with us. It means so much to everyone of us at Kings. Thank you also for being such a great and supportive family member, friend of us and part of the Kings Bromley Care Home Family. Your trust and friendship mean a lot to us and will never be forgotten. We all hope to keep seeing you as usual for a cuppa. Kind regards.

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Review from Mark F (Grandson of Resident) published on 29 May 2024 Submitted via Website • Report

Overall Experience

Thanks to everyone at Kings Bromley for all they do for my 99-year-old Nan. She has lived here since 11th Jan 2023, she has dementia and needs a lot of help, I really like coming to visit her, using 2 buses to get there, don't think she would have lived this long if it wasn't for the care home. I would

recommend this home to others, thanks for keeping my Nan alive.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Dear sir, Thank you very much for such nice feedback. It means a lot to all of us at Kings Bromley. Kind regards.

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Review from Christopher S (Son of Resident) published on 7 May 2024 Submitted via Website • Report

Overall Experience

My father was put into care here in 2023 and the care, commitment and dedication I witnessed when I did visit were exemplary and a real comfort to us all. Despite the sad circumstances of his later decline, I saw my father in capable hands and a determination to get through the worst moments. Many of

us became attached to the staff and developed trusting relations, they were always willing to take questions and provide updates on Dad's medication and condition. I had wonderful moments where Dad would show signs of his true self, his humour and cheekiness would come alive again, precious things to cherish, I will never forget where his love for Mum would be so demonstrable and I think this is testament not only to the inner strengths he had, but the positive environment and support in which he rested. I was always grateful when the staff showed their obvious affection for Dad and kindly offered food and drink to keep us refreshed. It was a blessing to be there with him.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you ever so much for your kind comment! We are deeply touched by your thoughtful words. Kind Regards.

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Review from G S (Son of Resident) published on 3 May 2024 Submitted via Website • Report

Overall Experience

When my Dad moved in we couldn’t have been welcomed anymore. The staff were amazing with him, making him comfortable from the very moment he arrived. They have looked out for my mum who visits daily and have given her support and advice when it’s been needed too, which has been lovely and made her feel

much more at ease with the transition. It’s never easy making decisions for your parents health and welfare but the carer and the staff have really helped.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you so much for taking time to leave such lovely feedback regarding our service. We appreciate greatly those kind words. Kind regards.

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Review from Sadie A (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report

Overall Experience

My Dad was suffering from an aggressive brain tumor only diagnosed in January. After a hospital stay, he was transferred into care at Kings Bromley on an end-of-life care package. He needed one-to-one care 24 hours a day. He was cared for with compassion, kindness, and dignity. His communication skills

had rapidly decreased and as a family, we were able to translate some of his behavior to the carers, especially when it came down to needing more pain relief. The medication was never denied provided it was safe to administer and was promptly given. We felt listened to. What I need to mention is their attentiveness to the family as well as Dad, the finest example of holistic care. We spent many hours by his bedside as he deteriorated and we were provided with refreshments from the kitchen staff. The carers were always there for our support. Mum was permitted to stay overnight and even provided with meals. I can't thank you enough for being there for us all right until the end.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you very much for such lovely and kind words. We do appreciate greatly your feedback. It was a privilege to be able to assist your Dad and the family in such a difficult and precious time. Kind Regards.

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Review from Bryony W (Daughter-in-law of Resident) published on 25 September 2023 Submitted via Website • Report

Overall Experience

I should like to express my heartfelt thanks to Kings Bromley Care Home's manager, the principal carer for my mother-in-law, the nurse who provided care in her last hours and, indeed, to all the staff at Kings Bromley. Coming to the home for the last few days of her long life meant Mum had 24/7 care

in peaceful surroundings, with immediate access to end-of-life support and that we were free to be her family, spending as much time as we liked with her, whenever we liked. This was immensely helpful to her and to us at a difficult time. (I cannot assess value for money as Mum's care was not funded by us.)

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you so very much for taking time to share your kind words. It means a lot to us that we could be of assistance in such a difficult time for you and your family. Kind Regards, Home Manager.

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Review from Wayne S (Relative of Resident) published on 16 June 2023 Submitted via Website • Report

Overall Experience

Sat with a special member of my life in King's Bromley care home on a visit, right away the staff are extremely friendly and helpful in turn obviously gives the residents a nice happy life together. I can't thank the staff enough for looking after a special friend for her friends and family, she looks

very well and happy with life. Long may this continue and thank you from the bottom of my heart.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Dear Sir,
Thank you so very much for such a great review. Our team is constantly working to ensure best service is provided. It is so good to know it is being seen and appreciated. Thank you!

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Review from B B (Cousin of Resident) published on 15 June 2023 Submitted via Website • Report

Overall Experience

I visited my cousin as I am from Canada. I had made email contact with the manager a couple weeks before our visit and she was most gracious letting me know of any restrictions and keeping in contact as we neared the time of our visit. The staff were very kind directing us in and out of the home where

my cousin now resides with advanced dementia. I do not “do” social media at all, but I am able to access the Kings Bromley social media page. Being a retired teacher and having worked with special needs children for many years, I am very impressed with the many crafts and activities with which the staff engage with the residents. The intent is to keep body and mind active for as long as possible as this appears to be done with great care and love. It is a demanding job for staff and there is much burnout in the field so a great accomplishment for Bromley Care, the staff with regard to talking and touching as well as basic care is very much in evidence.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you very much for your lovely comment and kind words. It was lovely to meet you and assist in your visit. Kind Regards.

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Review from Barry W (Son of Resident) published on 14 May 2023 Submitted via Website • Report

Overall Experience

Our mother went into Kings Bromley Care Home in February 2023 following a brief spell in hospital after a fall and significant worsening of her dementia. We were worried about how mom was going to be, but from the first moment we were reassured that she was going to be well looked after. Right from

the beginning the team were attentive to mom's needs and have been proactive in changing care as her needs changed. As Mom needed high levels of nursing care we have been impressed with the numbers of nurses on site, their professionalism and how they have kept us informed and engaged throughout Mom's care. Although the scheme is of the older design and grounds are in need of a bit of TLC. The care and attitude of staff more than make up for this. They are kind, attentive and helpful. We also thought the staff ratio was excellent as there always seemed enough staff about to get help from if needed.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Dear Sir, I would like to thank you on behalf of all the staff for leaving this lovely feedback, we thoroughly appreciate your kind words and thoughts. Staff strive continuously to achieve the highest levels of care and it is most welcoming to them to have this acknowledgement from you and your family. Thank you again for taking the time to submit your review of our service and we will continue to keep striving.

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Review from A L (Son of Resident) published on 10 May 2023 Submitted via Website • Report

Overall Experience

My mom has been at King's Bromley Care Home for over two years. She is well cared for, all needs have been met. If I have any concerns they have always been resolved via management or the nursing team.
The carers are all really kind and helpful.
My mom is comfortable and content.
I wouldn't hesitate

to recommend this home for a loved one.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you so much for taking the time to leave such a lovely feedback on us. It means a lot to our team and we all greatly appreciate your kind words.

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Review from S P (Resident) published on 10 May 2023 Submitted via Website • Report

Overall Experience

Kings Bromley Care Home is a brilliant place.
My husband has been there for 8 months and is being very well looked after.
There are lots of activities for residents to do.
I have had lunch with my husband many times and the meals are better than any restaurant.
All staff are very caring and

kind to the residents.
I would recommend this care home.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Thank you very much for such kind and warm comments about us. It means the world to all off us and gives us so much positive energy and purpose in what we are doing.

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Review from Susan M (Sister of Resident) published on 21 April 2023 Submitted via Website • Report

Overall Experience

I am related to and visiting a male resident at the home.
Since his admission his dementia has worsened and at times he can display behaviours that present as challenging.
I have some experience of these situations as a retired social care assessor working on an older adult social work team.
The

staff at Kings Bromley have done their utmost to provide a stable and caring environment for my relative and continue to support him and his family, and keep his wife fully informed of any decision-making/events relating to his care.
Recently a meeting (online), was held to discuss and complete documentation for CHC funding.
I was very impressed by the senior nurse at Kings Bromley.
She displayed a deep understanding of my relative's complex needs and showed both professionalism and compassion.

Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home

Dear Susan, thank you very much for taking the time to share your lovely thoughts about our team and approach to our duties.
Your kind comment uplifts team morale and means a lot to us.
Thank you very much!

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Review from Amy H (Granddaughter of Resident) published on 20 April 2023 Submitted via Website • Report

Overall Experience

I do not recommend this care home to anybody.
Recently lost my nani in February. The most kind, generous and gentle lady anyone could be.
Myself and my family made several complaints and nothing was dealt with accordingly.
A few examples, food being cut up as my nani couldn't use her fingers very

well and this wasn't done. The safety of my nani as a resident was carrying a knife in his pocket who came into my nani's room whilst I, my husband and mother was present. Who knows what would have happened if we weren't there as there was no staff around. My nani's belongings going missing such as perfume and clothes and wheelchair went walkabouts which were being used for other residents. Neglect! My nani wanted the toilet and the carers refused and said she would have to wait until after dinner.
The list is endless, I could go on.
Ever since my nani came to this care home, she really deteriorated and her health went down. No communication, no care in this home. The home needs a new manager.

Reply from Aneesh Thomas, Operations Manager at Kings Bromley Care Home

We are extremely disappointed to see that another member of the same family has posted a similar review about our team, after we have provided an explanation and response to the first member. We have quality monitoring processes in place to ensure that our team deliver good quality care to our service users. All feedback received internally, also from external professionals and via this website, usually reflects the high standard of care we deliver to our service users and we are sorry you have not considered the same experience. We do take every concern which is reported to us seriously and deal with it appropriately, meeting with the person raising the concern, investigate, provide feedback and outcomes, in agreement with the complainant. We also involve external professionals, such as safeguarding teams, if the concerns meet the safeguarding threshold. We are open and transparent with our service users, their families/ friends and external professionals throughout. The mentioned safety incident (butter knife) on your feedback via this website, was reported to the local authority safeguarding team and dealt with appropriately at the time, feedback was provided to family members during their visit to the home and also via telephone to family members who were not present at the time, ensuring all aware of outcome. Our staff are trained to identify service users’ deterioration and arrange appropriate medical support from GP/ Out of Hours service/ Ambulances and other Health Care Professionals, which was done correctly. During your ‘Nani’s’ stay all relevant professionals were involved and appropriate care and treatment was provided.