Care Homes Owned by Papillon

Group Review Score
(The average from the 75%+ of Member Records with a Review Score)


Papillon offers specialist care to clients via a collective of care homes based in the North East of England. Their care services are designed to provide medium to long-term support for those who have learning difficulties, physical disabilities, autism, mental health needs, challenging behaviour, personality disorders and acquired brain injuries.

Environment and quality of care is of paramount importance to the group, who consistently invest in both properties and staff, to enrich the lives of residents.

Staff are trained in a holistic, therapeutic behaviour management programme that focuses on Non Abusive Physical and Psychological Interventions (NAPPI).

This approach to challenging behaviour is accredited by the British Institute of Learning Disabilities (BILD), providing a framework for providers to assess, manage and prevent challenging behaviour.

It is the mission of Papillon Care to provide the highest standard of care possible with the promotion of dignity and respect for residents at all times. Communication is also vital, and individual residents and their families are kept informed about key care decisions.


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Sovereign Court

Newbiggin Lane, Westerhope, Newcastle upon Tyne NE5 1NA

Sovereign Court is part of the pleasant village community of Westerhope, offering specialist residential care to people with mental disorders and neurological conditions. Hadrian’s Wall… more

(Care Home)

Review Score 9.4
from 5 Reviews
Right from the beginning, I was happy with the atmosphere at Sovereign Court and the attitude of… (Monday 9 Apr 2018)

The Grove & The Courtyard

341 Marton Road, Marton, Middlesbrough TS4 2PH

The Grove and the Courtyard is a high-quality care provision based in the town of Middlesbrough, with excellent links to travel and local amenities. This small, friendly and modern care… more

(Care Home)

Review Score 8.1
from 3 Reviews
I have lived at Grove Lodge for 3 1/2 years and it is a lovely place to live.… (Thursday 18 Jan 2018)

Heather House

Cheshire Avenue, Barley Mow, Birtley, Chester le Street DH3 2BA

Heather House is a specialist care home in the Gateshead area that specialises in looking after people with learning and physical disabilities, in a purpose-built accommodation with scenic… more

(Care Home)

Review Score 7.9
from 1 Review
The service provided is 1st class with friendly, helpful staff. The management has an open door… (Thursday 15 Mar 2018)

Conifer Lodge

Horsley Hill Square, South Shields NE34 7SA

Conifer Lodge is located within the coastal town of South Shields, providing 24-hour high-quality nursing and residential services for young persons who require specialist care. Residents… more

(Care Home)

Review Score 4.2
from 2 Reviews
The care is excellent. The only issue is cleanliness sometimes of my brothers room, and the food… (Monday 4 Apr 2016)

Pembroke Lodge

2 Pembroke Avenue, Walkergate, Newcastle upon Tyne NE6 4QU

Pembroke Lodge care home is a warm and welcoming care home nestled within the quiet community of Walkergate near Newcastle. The provision offers specialist care services for individuals… more

(Care Home)

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Papillon, or any members