Search...

Care Homes Owned by Papillon in Cleveland & Teesside

Papillon logo
Group
Review
Score

Only the locations & reviews in Cleveland & Teesside for Papillon are being shown.

Papillon Locations in Cleveland & Teesside (1)

Loading...

1 Care Home owned by Papillon in Cleveland & Teesside

List
Grove Lodge and Courtyard
341 Marton Road, Marton, Middlesbrough TS4 2PH
"Grove Lodge continues to give excellent care for its residents. The management and staff are always available to help when approached and..."Read all 25 reviews

57 rooms

Location Type: Care Home

The Grove and the Courtyard is a high-quality care provision based in the town of Middlesbrough, with excellent links to travel and local amenities. This small, friendly and modern care environment... Read more

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Papillon Reviews in Cleveland & Teesside (25)

9.3

Papillon has a Group Review Score of 9.3 (9.326) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Papillon must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Papillon
Loading...
Showing 25 reviews matching selected criteria
Review of Grove Lodge and Courtyard from John P (Friend of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

Grove Lodge continues to give excellent care for its residents. The management and staff are always available to help when approached and always in a friendly relaxed manner, the fact that my resident friend has stayed for more than four years and has no desire to go elsewhere speaks for itself. Thankyou, Grove Lodge.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Diane B (Mother of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

My son has been resident at The Grove since mid-November, it is 'a breath of fresh air' knowing he is being well cared for. The staff are on hand, extremely helpful, supportive ang and friendly in all aspects of care. I cannot fault this establishment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from David H (Resident / Service User) published on 1 December 2025 Submitted via Postal Card
Overall Experience

All staff are friendly and welcoming safe environment. Plenty of activities. If you want to take part. I've only been here 2 weeks but its a good place to be and spotlessly clean. Good is amazing I haven't had a bad meal yet and always plenty to eat.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Anthony S (Brother of Resident) published on 28 May 2025 Submitted via Postal Card
Overall Experience

The care that my brother has received since his stay here has been superb. The staff are caring and compassionate and have always got my brother's interests, care and welfare at the uppermost of their minds. I have peace of mind knowing my brother is safe and content at Grove Lodge.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from S C (Resident / Service User) published on 27 May 2025 Submitted via Postal Card
Overall Experience

I think the Grove Lodge and Courtyard is a fantastic home and all the staff are very friendly and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Lewis H (Resident / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience

It has been really excellent since I have been here, staff are lovely, food is nice. The space is really organised, residents are lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from M H (Sister of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

There is no strict visiting hours which really works for our family as we all work different hours. Staff are really welcoming and helpful and always answer the phone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Dave M (Resident / Service User) published on 8 May 2024 Submitted via Postal Card
Overall Experience
I cannot fault Grove Lodge and Courtyard. The staff and other residents have gone out of their way to make me feel welcome and at home.

If I could stay here permanently I would. The progress I have and continue to make is amazing and could not have been achieved without both the staff and other residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Nina P (Resident / Service User) published on 5 February 2024 Submitted via Postal Card
Overall Experience

I like it here, the staff are very supportive and caring and are always there for me when I need them to either talk or help me with anything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Paul F (Brother of Resident) published on 9 January 2024 Submitted via Website
Overall Experience

Amazing care home with great facilities, the care is very good and well managed by the team. The team are an amazing asset to the company and the care they provide is second to none. Well done.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Grove Lodge and Courtyard from D C (Brother of Resident) published on 18 October 2023 Submitted via Website
Overall Experience

It's very reassuring to know that my brother is happy and in good hands staying at the Grove. He really likes the food and enjoys the organised trips out and about which provide a welcome change of scenery.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Grove Lodge and Courtyard from K L (Resident / Service User) published on 9 August 2023 Submitted via Postal Card
Overall Experience

It's very friendly. The staff are very helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from J H (Resident / Service User) published on 9 August 2023 Submitted via Postal Card
Overall Experience

I love it here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from P B (Resident / Service User) published on 9 August 2023 Submitted via Postal Card
Overall Experience

It's finally everything I needed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from D S (Resident / Service User) published on 19 July 2023 Submitted via Postal Card
Overall Experience

The atmosphere in the care home is friendly and welcoming. The care and support are very good. We get a good variety of food and drink. The cleaners are excellent and hard working. They are friendly and very thorough. The staff are friendly and engaging, The cccupational therapy woman is very good and does her job very well. Management is fair and caring, always there if you need them. I have praise for the facilities and the two hard handy people, I like my room and the en-suite, the only negative is no showers in the rooms.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from D O (Resident / Service User) published on 16 May 2023 Submitted via Postal Card
Overall Experience

I like the home and I like the staff and the manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Peter L (Resident / Service User) published on 20 February 2023 Submitted via Postal Card
Overall Experience
My experience living at Grove is that staff and carers are polite and courteous, staff negotiate tasks to a nature where they are good to solve and do.
They could all be paid more and to be fair people work but get little for it. Although what they do is a lot.

Am pleased that I live here. It's a good conclusion practically.

Reply from Tracy Flounders, Home Manager at Grove Lodge and Courtyard

Thank you for your lovely review. An amazing comment and positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from Rose D (Wife of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

I would just like to say anyone looking for a mental health facilitiy, look no further than The Grove & The Courtyard. I have found it to be well led by the management. All the staff are highly trained, friendly and approachable. They are very supportive of the service users and their families. For me, it is reassuring to know my husband is in a safe, caring environment, surrounded by people who truly do care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from A B (Resident / Service User) published on 1 March 2021 Submitted via Postal Card
Overall Experience

I am a long term patient. I believe there are only loving consideration and understanding carers that are suited to my needs. So deliverance here my rescue and salvation and this works well for the entire household and everybody. Thanking that I live here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Grove Lodge and Courtyard from H W (Resident / Service User) published on 1 March 2021 Submitted via Postal Card
Overall Experience

I think the staff are quite friendly and supportive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Papillon.

News (0) & Events (0)

News

There are no news items for Papillon.

Upcoming Events

There are no upcoming events for Papillon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Papillon to verify any information. View our terms and conditions. Papillon has an Enhanced Service -more info.