Care Homes Owned by Holmwood House Holdings in Suffolk
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Suffolk for Holmwood House Holdings are showing below.
View the details of all 6 locations (with 380 reviews) owned by Holmwood House Holdings
Holmwood House Holdings Locations in Suffolk (2)
Norwood House
9.7
34 reviews
Little Moor Road, Middleton, Saxmundham IP17 3JZ
"As a visitor to Norwood home,I find it very welcoming,the staff are always there to help,a lovely comfortable feel to the place,tea and…" Read all 34 reviews
Location Type Care Home
Norwood House care home in Saxmunham is a welcoming home for people needing care. Operated by County Care Homes, the care home is situated in Middleton Moor with views of five acres of parkland. The 71-bed care home has en suite bathrooms. The… Read more about Norwood House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 71 Rooms
- from £1,485 / week
White Gables Care Home
9.7
63 reviews
16 Stanley Road, Felixstowe IP11 7DE
"My mum has been living at White Gables for nearly 2 years. I am extremely happy with the way mum is cared for, especially lately as she has…" Read all 63 reviews
Location Type Care Home
White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual. There is good wheelchair access and… Read more about White Gables Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 37 Rooms
- from £1,189 / week
Holmwood House Holdings Reviews in Suffolk (97)
9.6
Holmwood House Holdings has a Group Review Score of 9.6 (9.626) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Holmwood House Holdings must have a Review Score.
Review of
Norwood House
from Wendy C (Daughter-in-law of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone is very helpful and the home is very clean, nothing is too much trouble. The residents are well looked after, the entertainment is excellent and the food is amazing. You couldn't ask for a better place for your loved ones.
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Review of
Norwood House
from C H (Sister of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a visitor to Norwood home,I find it very welcoming,the staff are always there to help,a lovely comfortable feel to the place,tea and coffee and snacks though out the day for the residents and visitors, the food is excellent, my relative is happy as he likes to smoke, and there is an area for that,he
is treated very well,as I know he can be challenging, they have a hairdresser,a salon where the ladies can get there nails done and entertainment at the weekend, ,the TV room, a lot of different areas to go in,for them,to me it's like a 5 star hotel, nothing is to much trouble for the staff, excellent, I would highly recommend Norwood house,in Saxmundham,for a loved one to live in.
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Review of
Norwood House
from Stephen C (Nephew of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My uncle came here last year from another care home which was closed down for being so bad. Where my uncle in their care received a broken hip, needed replacement, broken fingers, black eye. Since he came here he has had good food and cared for. Staff treating him well and myself & 2 little dogs when
we visit him.
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Review of
Norwood House
from K T (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
He has settled in very well & we were very happy how he looked & reacted to us. This is a lovely home & we are pleased to have him here.
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Review of
White Gables Care Home
from Kathy E (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been living at White Gables for nearly 2 years. I am extremely happy with the way mum is cared for, especially lately as she has had some additional needs.
Nothing is too much trouble and all staff go above and beyond to ensure mum is as happy and as comfortable as possible. They are professional,
Nothing is too much trouble and all staff go above and beyond to ensure mum is as happy and as comfortable as possible. They are professional,
knowledgeable and kind.
Mum is treated with dignity and respect. I feel that she is cared for as an individual, with everyone taking the time to find out what she likes and dislikes, tailoring their care and support to her specific needs. Feedback from management and staff to me is excellent.
I can visit mum any time and we can sit in her room, lounge or garden.
There have been some great improvements lately with new flooring, chairs and garden furniture. The home is welcoming, clean and very friendly.
I highly recommend this beautiful home.
Mum is treated with dignity and respect. I feel that she is cared for as an individual, with everyone taking the time to find out what she likes and dislikes, tailoring their care and support to her specific needs. Feedback from management and staff to me is excellent.
I can visit mum any time and we can sit in her room, lounge or garden.
There have been some great improvements lately with new flooring, chairs and garden furniture. The home is welcoming, clean and very friendly.
I highly recommend this beautiful home.
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Review of
Norwood House
from Cheryl S (Daughter-in-law of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very lucky that we found Norwood House, it is an ideal setting for Mum, they always have so much going on and the staff are fab. We have never had any concerns and they always keep us updated about whats going on. The level of care and compassion is excellent and all the residents seem happy
in their environment.
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Review of
Norwood House
from Lucy H (Niece of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Overall we are happy with Norwood House and the care our auntie is getting. When we have had concerns these have been dealt with satisfactorily. Our auntie has very advanced dementia so cannot communicate or join in with activities but when we have visited the other residents seem to be enjoying the
entertainment
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Review of
Norwood House
from L M (Friend of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager and the team at Norwood House make a comfortable and jolly environment that makes a compfortable place for my friend to live. He is given a good level of independance and ability to participate in the many activities on their weekly and seasonal calander.
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Review of
Norwood House
from Lesley K (Daughter-in-law of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We cannot thank Norwood house enough by the way in which my mum is looked after. The staff are all lovely & keep us informed of anything that she needs. The entertainment & food looks very good even though mum her self doesn't join in & is more of a picker when it comes to food. The home has a good
social media page & keep us informed by email what is going on. We have no complaints what so ever .
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Review of
Norwood House
from Charlotte R (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the quality of care that my Mum is receiving and find all of the staff incredible at Norwood House.
I am contacted immediately if there is any issue with my Mum and I feel that her care is their utmost priority, thank you.
I am contacted immediately if there is any issue with my Mum and I feel that her care is their utmost priority, thank you.
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Review of
Norwood House
from Hannah R (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother seemed happy and well looked after. The staff were attentive and caring. Reception staff were friendly and helpful. Overall the home seemed clean, and the environment had been well thought through for the needs of the residents.
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Review of
Norwood House
from J D (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We had a very nice birthday visit with a loved one .A beautiful home made cake and we were invited to stay for lunch . It was so nice that alot of staff came to sing happy birthday to mum ,which she responded to very well.
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Review of
Norwood House
from M A (Friend of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Norwood House is amazing, always willing to help. They are very caring of all residents and their families. They support the residents in numerous activities, they have a large range of different foods, etc. I visit many homes due to my work, and I can say it's the best I have been to.
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Review of
Norwood House
from Katie D (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Brilliant care home, staff seem lovely very approachable, friendly and have the service users best interests at heart including management team. the service users including my mum look well cared for, the home do lots of activities to keep them occupied, and the food looks absolutely amazing . When
I visited my mum they made her what she wanted to eat as she didn't want what was on the menu what was very thoughtful and always make me feel welcome I would definitely recommend this care home to friends and family. Very personal centred care well done to the whole team and a special thank you for keeping my mum safe and well
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Review of
Norwood House
from S G (Daughter-in-law of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, friendly caring home..we visit regularly and the staff are amazing .they are very competent and treat the residents with so much care and affection. Entertainment for the residents is excellent .The staff ensure residents care needs are met, not just the physical day to day care but also
the mental well being and emotional well being of residents too..meals are fantastic. All staff are very friendly smiley,and welcoming.
Would highly recommend
Would highly recommend
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Review of
Norwood House
from Samantha L (Next of Kin) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were greeted by very polite staff at entrance and polite staff in the living room. Norwood House is very well located. Mr Shanks can be difficult but staff seem to have a lot of patience, we also get regular updates on how he is doing.
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Review of
Norwood House
from Nikita B (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care my dad receives at Norwood. All the staff are lovely, kind and caring. My dad can be difficult but is dealt with in the most caring and polite way, they always do all they can to help him.
All the staff are so friendly when I visit and if I have any questions they are
All the staff are so friendly when I visit and if I have any questions they are
more than happy to help.
I'm so pleased my dad has settled at Norwood after a really difficult year and many moves.
The care home is in a beautiful setting and has a nice feel to it, lovely group seating areas and also quiet areas too.
Thank you.
I'm so pleased my dad has settled at Norwood after a really difficult year and many moves.
The care home is in a beautiful setting and has a nice feel to it, lovely group seating areas and also quiet areas too.
Thank you.
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Review of
White Gables Care Home
from T P (Niece of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very happy with White Gables care home.
We are always greeted with a friendly face at the door when we arrive, and feel welcomed in the home.
Staff are approachable and will respond quickly to our questions and any concerns.
My Uncle is well cared for and we feel supported and I wouldn't hesitate
We are always greeted with a friendly face at the door when we arrive, and feel welcomed in the home.
Staff are approachable and will respond quickly to our questions and any concerns.
My Uncle is well cared for and we feel supported and I wouldn't hesitate
to recommend White Gables to others.
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Review of
Norwood House
from M Z (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum has been given the utmost care in the seven years she has been at Norwood House. To date, she is unable to walk anywhere so takes her meals in the lounge. There are days when I visit that her finger nails are dirty & hair needs washing, so I wish that could be taken care of more frequently. Apart
from that, she appears quite happy.
Reply from Jose Simoes, Registered Manager at Norwood House
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Review of
White Gables Care Home
from David W (Husband of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We as a family are pleased with care my wife is receiving, and she is quite content with facilities. Overall, all the staff are caring and helpful. The activities they put on are good and they seem to make sure everyone is included.
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Awards / Recognitions (1)
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