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Care Homes Owned by Holmwood House Holdings in Suffolk

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Holmwood House Holdings in Suffolk

Only the locations & reviews in Suffolk for Holmwood House Holdings are showing below.

View the details of all 5 locations (with 405 reviews) owned by Holmwood House Holdings

Holmwood House Holdings Locations in Suffolk (2)

 - Browse 2 Care Homes owned by Holmwood House Holdings in Suffolk
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White Gables Care Home
16 Stanley Road, Felixstowe IP11 7DE 
9.8 69 reviews
White Gables Care Home, Felixstowe, Suffolk
"Very well looked after. Friendly caring staff. Excellent activities especially Kate (drama). Good, regular food. Comfortable and homely…"   Read all 69 reviews
  • from £1,189 / week
  • 37 Rooms
Location Type Care Home

White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each ... Read more about White Gables Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Norwood House
Little Moor Road, Middleton, Saxmundham IP17 3JZ 
9.5 36 reviews
Norwood House, Saxmundham, Suffolk
"Mum has now been at Norwood House 18 months, she has settled in well and in her words she says she has no complaints. What so ever. All the…"   Read all 36 reviews
  • from £1,485 / week
  • 71 Rooms
Location Type Care Home

Norwood House care home in Saxmunham is a welcoming home for people needing care. Operated by County Care Homes, the care home is situated in Middleton Moor with views of five acres of parkland. ... Read more about Norwood House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Holmwood House Holdings Reviews in Suffolk (105)

9.6

Holmwood House Holdings has a Group Review Score of 9.6 (9.642) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Holmwood House Holdings must have a Review Score.

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Review of

Norwood House

from L W (Friend of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
The toilet on ground floor in reception/hall was is quite dirty walls, floor, decor all quite filthy and in bad repair. Toilet bowl is disgusting. Black with limescale. Poor dated decoration. Unhygienic. Unbelievable for cost of staying there. Staff are friendly.
Reply from ABBIE-ROSE REARDON, Admin at Norwood HouseThank you for your review, we value all feedback here at Norwood House. We are sorry for your experience whilst using the facilities in the foyer toilet during your visit here at the home. Please rest assured that we are aware renovations within the home have made this area a higher foot traffic zone. Consequently, this space has undergone maintenance and repairs with planned renovations in the future to convert it into a visitor toilet. We hope your next visit is a more positive experience. Staff are always available and happy to speak with you during your visits to the home if you wish to raise anything.
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Review of

Norwood House

from Lesley K (Daughter-in-law of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been at Norwood House 18 months, she has settled in well and in her words she says she has no complaints. What so ever. All the staff/care workers are kind and very friendly. Anything we have asked for or about has been addressed at once. It's lovely to see that a lot of improvements are
going on with the new owners. It's lovely to know that mum is safe and as happy as she can be at this great age.
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Review of

Norwood House

from M W (Resident) assisted by family/friend published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff friendly and kind. Food plenty good selection nice having snacks nearby. Home nice and warm sometime a bit chilly. Clothing nice and clean. Keep me clean as well. Home is always clean and tidy. Can't comment on management as don't see them much. Had a lovely Christmas here with my family. Some
carers are more careful with the hoist than others when moving me.
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Review of

White Gables Care Home

from Pamela W (Resident) assisted by family/friend published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after. Friendly caring staff. Excellent activities especially Kate (drama). Good, regular food.
Comfortable and homely atmosphere.
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Review of

White Gables Care Home

from Denise M (Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy at White Gables and joining with all the activities.
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Review of

White Gables Care Home

from Mary O (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Now I cant do things for myself in my own home I like having things done for me. The staff are very friendly and helpful. I had such a good welcome when I came here in December 2024 when I could no longer cope at home on my own.
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Review of

Norwood House

from A R (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family are extremely happy with Norwood House and how my mum is treated. She's been in there a number of years and is so happy. Visiting is always a pleasure and I no longer have to worry about her or her care in any way. Im eternally grateful.
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Review of

White Gables Care Home

from Christopher G (Partner of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long stay in hospital, my partner of 23+ years was unable to return home. Her daughter and l looked at several care options, and after visiting White Gables and talking to the manager and staff, made the decision to ask for a room there.,
It's a choice we are very glad we made. Her health,
mobility and general abilities vary day by day or hour by hour, and the staff are always happy to help with anything needed. They build up good relationships with residents,
The home also has a good relationship with the nearby Doctor's surgery, which operates weekly rounds to check on health conditions.
Staff also try hard to encourage residents to eat and drink when needed, although this can be very difficult.
From my personal viewpoint, I am especially pleased with the level of help I can get with information about her wellbeing, and this includes phone calls when medications are changed, or if an unusual incident happens.
Overall, I'm extremely pleased that she lives at White Gables.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you ever so much for leaving such a kind review. It is greatly appreciated!
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Review of

White Gables Care Home

from Claire M (Relative of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff genuinely care about the residents and are polite and friendly. My father is always met with compassion and a caring soothing tones. This relates to bothering the care workers up to senior staff who are happy to rile up their sleeves and support my father when needed. They are always thinking
of ways to encourage and support him to engage and join in with activities.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you so much for your kind words - we really appreciate them!
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Review of

White Gables Care Home

from Edward W (Cousin of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been living at White Gables for seven years and she has always been incredibly happy with all the care and support she has received. Recently, her care and health needs have increased and I am very grateful for the excellent professional support that she has been given by all the staff.
I have been kept fully informed if the staff feel there are any concerns. I cannot praise White Gables enough for their care of my cousin.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you for leaving such a positive review - it is greatly appreciated!
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Review of

White Gables Care Home

from L S (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at White Gables for over six years. She has always been well cared for and treated with respect and compassion, regardless of which carer attends to her. White Gables have a professional approach to care yet feel like part of the family and treat my mum like the superstar that she
is. I've never visited without a friendly chat with staff and hearing stories of her adventures. The home ensures plenty of entertainment and outings if she chooses to join in, but are sensitive to those days that she'd rather be in her room. All in all, the staff are amazing and understand her needs and wishes. We're kept informed of any events that happen along the way, either by phone or email and never feel excluded from any aspect of her care. A huge thank you to White Gables and I'm eternally grateful that I chose the right place for my special Mum.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you very much for taking the time to leave such a lovely review! It is greatly appreciated!
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Review of

White Gables Care Home

from Wendy C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at White Gables for a year now and my brother and I have nothing but praise for the way in which she has been cared for. She was welcomed by the staff from day one - as were we - and she has been cared for with consideration and kindness ever since. Any queries of mine have
been answered promptly and helpfully and have been of great help to assist Mum with her needs. The staff are incredibly friendly and nothing is too much trouble. I cannot recommend White Gables highly enough.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you so much for leaving such a kind review - it is greatly appreciated!
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Review of

Norwood House

from Wendy C (Daughter-in-law of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very helpful and the home is very clean, nothing is too much trouble. The residents are well looked after, the entertainment is excellent and the food is amazing. You couldn't ask for a better place for your loved ones.
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Review of

Norwood House

from C H (Sister of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a visitor to Norwood home,I find it very welcoming,the staff are always there to help,a lovely comfortable feel to the place,tea and coffee and snacks though out the day for the residents and visitors, the food is excellent, my relative is happy as he likes to smoke, and there is an area for that,he
is treated very well,as I know he can be challenging, they have a hairdresser,a salon where the ladies can get there nails done and entertainment at the weekend, ,the TV room, a lot of different areas to go in,for them,to me it's like a 5 star hotel, nothing is to much trouble for the staff, excellent, I would highly recommend Norwood house,in Saxmundham,for a loved one to live in.
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Review of

Norwood House

from Stephen C (Nephew of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle came here last year from another care home which was closed down for being so bad. Where my uncle in their care received a broken hip, needed replacement, broken fingers, black eye. Since he came here he has had good food and cared for. Staff treating him well and myself & 2 little dogs when
we visit him.
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Review of

Norwood House

from K T (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He has settled in very well & we were very happy how he looked & reacted to us. This is a lovely home & we are pleased to have him here.
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Review of

White Gables Care Home

from Kathy E (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at White Gables for nearly 2 years. I am extremely happy with the way mum is cared for, especially lately as she has had some additional needs.
Nothing is too much trouble and all staff go above and beyond to ensure mum is as happy and as comfortable as possible. They are professional,
knowledgeable and kind.
Mum is treated with dignity and respect. I feel that she is cared for as an individual, with everyone taking the time to find out what she likes and dislikes, tailoring their care and support to her specific needs. Feedback from management and staff to me is excellent.
I can visit mum any time and we can sit in her room, lounge or garden.
There have been some great improvements lately with new flooring, chairs and garden furniture. The home is welcoming, clean and very friendly.
I highly recommend this beautiful home.
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Review of

Norwood House

from Cheryl S (Daughter-in-law of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very lucky that we found Norwood House, it is an ideal setting for Mum, they always have so much going on and the staff are fab. We have never had any concerns and they always keep us updated about whats going on. The level of care and compassion is excellent and all the residents seem happy
in their environment.
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Review of

Norwood House

from Lucy H (Niece of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall we are happy with Norwood House and the care our auntie is getting. When we have had concerns these have been dealt with satisfactorily. Our auntie has very advanced dementia so cannot communicate or join in with activities but when we have visited the other residents seem to be enjoying the
entertainment
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Review of

Norwood House

from L M (Friend of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the team at Norwood House make a comfortable and jolly environment that makes a compfortable place for my friend to live. He is given a good level of independance and ability to participate in the many activities on their weekly and seasonal calander.
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Awards / Recognitions (1)

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