Care Homes Owned by Holmwood House Holdings in Norfolk

Small rooms you can live with, exceptional staff are the cornerstone of what makes this Holmwood a home from home. I would have no hesitation in recommending this nursing home.

I can't thank the wonderful staff enough for the amazing care they give my Mum. They are kind, caring, and always treat her with dignity and respect. She is getting involved in activities and enjoys the animal visits. It gives me real peace of mind knowing she's so well looked after.

All staff seem lovely and appear to have a good relationship and attitude towards residents, stopping to chat whenever possible. I have noticed that carers are not now as vigilant with my father's clothes - dressing him in shirts with buttons missing, underwear with no elastic and socks with large holes. Also his main chair was soiled (by another resident) and he was left for several days to sit on the chair springs while the cushion was cleaned. No extra cushions or replacement chair was provided.

Fantastic care home, everything in the home is spot on. The care, all staff gave to my dad was 100% we couldn't ask for better, from the managers, care team, cleaning and kitchen. We will always be grateful that you made his last few months so comfortable and happy.

My mother had a fall and broke her hip, although she is getting her movement back it became clear that she needed the support of a care home. I viewed Holmwood House with my mother in law who has years of experience in care for the elderly and my son's partner, a nurse. It was clear to all of us that this was the place for my mother. The professionalism of the staff, the atmosphere and facilities made it the obvious choice. My mother has settled in well and enjoys the activities with the friendly staff, and is well looked after as she deserves.

Linda and June.

Holmwood House is an excellent - as are the amazing staff

Not bad

My wife has been a resident in Holmwood House for 9 months. She has received excellent care from a dedicated team of carers. The home also organises various activities in order to stimulate the residents. These include visits with owls, donkeys and musical events. The food is of good quality and looks very appetising. The main thing is that she is happy and settled.

Mum moved into Holmwood House early 2025. She is well cared for, happy and far more relaxed than she has been in years.

Thank you.

Overall I am very satisfied with the care my husband is receiving from the care assistants and the nursing staff at Holmwood House. He is happy in his self and doesn't seem to be agitated or distressed. One thing that does cause him to become agitated is having to wait to be taken to the toilet, as he is not mobile thisis sometimes a problem, this is the only complaint I have.

Staff are friendly and caring. My dad gets the best care and is happy where he lives, which is so important to us. When my nan recently passed away at Holmwood House she was made so comfortable and had exceptional care. All the staff were so lovely to her and us as a family.

My mum has been a resident at the home since July 2024. She had a very warm welcome, and it has been the same since. All the staff show a lot of kindness towards the residents, and always friendly towards me when I am visiting, I feel happy that my mum is in good hands. I try and join in the activities when I can, and they are always a lot of fun. The staff are always keeping me up to date with my mum's health and let me know if they have any concerns. I feel confident that my mum is in the best hands when I am unbale to see her as I work away during the week. My mum has become better in herself since being in the home as she is surrounded by people all day and is involved with activities that keeps her mind active. I truly can recommend this home.

Overall generally satisified with the care provided for my godmother. Unfortunateley the lady concerned (who is 99 years old} chooses not to interact socially with other residents. Neither will she accept either a TV or radio in her room.

Having started with respite care my wife is now in full residential care as her dementia progresses. I had no hesitation in choosing Holmwood House as her new home. It is good to know she is content and well cared for. I regularly visit and always have a warm welcome to what feels like a large family. The staff keep me well informed of my wife's condition and her needs either in person or by phone. There are regular activities to keep residents entertained and active.

We are very happy with the excellent care that Mum is receiving at Holmwood House . Our Mum has complex dementia & mobility issues & in this last few months Mum has had several health issues including falls . These were all dealt with with efficiency, care & dignity & we were kept informed every step of the way to her recovery.

Today was my mums 80th birthday. She has been living with dementia at Alexander court now for the last 5 years. I was amazed by the efforts made by the staff to welcome the family into the function room for a party for mum with balloons banners cake music and fun, with some staff coming in on their day off to set up the room! We are so grateful for the love, care and dignity my mum gets at Alexander Court. Dementia is a journey nobody wants to take, but we couldn't ask for more from everyone at this home. Thank you from all of the family xxx

Sister Mary is well looked after in all respects re her room, the cleanliness of her room the staff who look after her and their friendliness, the quality of her care and liaison with myself and her Swaffham-based friends

To be able to speak with a person who knows my mother and can give up to date information on her. The staff when I do manage to visit are helpful and friendly. Any requests I do have at the time of visit are implemented and I am very happy with the whole system of running Holmewood Swaffham