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Care Homes Owned by Autograph Care Group in West Yorkshire

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Only the locations & reviews in West Yorkshire for Autograph Care Group are being shown.

Autograph Care Group Locations in West Yorkshire (2)

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2 Care Homes owned by Autograph Care Group in West Yorkshire

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Inwood House
142 Wakefield Road, Benton Hill, Horbury, Wakefield WF4 5HG
"Bob has really settled in at Inwood. The staff look after him really well and are always friendly and helpful. His room is lovely, and the..."Read all 42 reviews

from £1,150 / week55 rooms

Location Type: Care Home

Inwood House is a residential care home set in beautiful landscaped gardens in Horbury, just on the outskirts of Wakefield, Yorkshire. Inwood is home to up to 55 residents and employs around 50 trained... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Walton Manor
Shay Lane, Walton, Wakefield WF2 6NW
"I visit a friend for 15 hours a week and I'm made to feel so welcome the staff are amazing from the cleaners all the way to the top . The..."Read all 60 reviews

from £1,260 / week47 rooms

Location Type: Care Home

Walton Manor is a luxury care home that has been established to provide a haven of peace and security for those with care needs. The home is dedicated to enriching the quality of the lives it touches,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

Autograph Care Group Reviews in West Yorkshire (102)

9.6

Autograph Care Group has a Group Review Score of 9.6 (9.588) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Autograph Care Group must have a Review Score.

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Showing 102 reviews matching selected criteria
Review of Walton Manor from Jane H (Friend of Resident) published on 1 June 2026 Submitted via Website
Overall Experience

I visit a friend for 15 hours a week and I'm made to feel so welcome the staff are amazing from the cleaners all the way to the top . The care given is second to none always with respect and compassion. Well done to all.

Reply from Ben Pemberton, Admissions Manager at Walton Manor

Thank you Jane for your kind words. Its always a pleasure to see you when you visit.

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Review of Inwood House from Judith L (Wife of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

Bob has really settled in at Inwood. The staff look after him really well and are always friendly and helpful. His room is lovely, and the meals are wonderful. Bob especially likes the Sunday roast dinners!! Cannot fault, and it is such a relief to know Bob is being so well cared for. Thankyou!!

Reply from Adam Welsh, CEO at Inwood House

Many thanks for such kind comments - we will pass on your compliments to the team. Everyone loves the Sunday Roast ;-)

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Review of Inwood House from S L (Daughter of Resident) published on 22 January 2026 Submitted via Website
Overall Experience

Mum left the home b4 Christmas after 2 months respite. At home she realised she could not cope & is now happily back in her former room. She enjoys the food & social side. The staff are all kind & helpful to her. She feels safe at Inwood.

Reply from Adam Welsh, CEO at Inwood House

We're delighted to have mum back with us & to support you as a family - we will pass on your compliments to the staff & kitchen teams!

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Review of Walton Manor from Alistair N (Son of Resident) published on 22 January 2026 Submitted via Website
Overall Experience
Fantastic stay.
Cannot thank all the staff enough.
Room excellent, staff always pleasant and attentive.
Catering excellent. A really well managed home set in stunning gardens. As a whole it functions really well.

Congratulations all the team.

Reply from Emma Shepherd, Home Manager at Walton Manor

Many thanks for such wonderful feedback - we're delighted to have supported you as a family.

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Review of Inwood House from Diane W (Niece of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience
Always enjoy my visits to Inwood.
Very welcoming receptionists.
All staff are pleasant and accomodating.
Very clean and tidy environment.
Happy atmosphere.
Very nice cafe area with tasty cakes.

My auntie seems very settled there

Reply from Adam Welsh, CEO at Inwood House

Many thanks for your kind comments - we look forward to seeing you over Christmas!

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Review of Walton Manor from Nigel W (Son of Resident) published on 26 November 2025 Submitted via Website
Overall Experience

Putting my mum into a care home was a huge worry, but Walton Manor was absolutely fantastic. The atmosphere is so warm and the staff are incredibly compassionate. They looked after my mum beautifully for four weeks, treating her with dignity and respect. She came out happier and more herself. A truly wonderful home with exceptional people. We are so grateful. The food was also fantastic. Nothing was too much trouble for any of the staff.

Reply from Adam Welsh, Commercial Director at Walton Manor

Thank your kind feedback and lovely comments about your mothers time here. We are glad she enjoyed her stay and we wish you both all the best in the future.

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Review of Walton Manor from Gillian B (Daughter of Resident) published on 4 November 2025 Submitted via Website
Overall Experience

Walton Manor has provide the most excellent care to my mum. When she first moved in we had several incidents where she has struggled to settle into the new surroundings. The staff have all shown such patience and care to her, and assisted her in every way. The residents are all looked after with such care, and are helped to join in the many activities that are going on and are all kept very clean and tidy, and are happy. All of the rooms are also kept really clean and tidy, its a lovely place to be. The staff are very attentive, both to the residents and visitors alike. My parents have been in 4 different homes this year, and i would highly recommend Walton Manor.

Reply from Adam Welsh, Commercial Director at Walton Manor

Thank you for those kind words. It's been a pleasure to get to know your mother and to see her settle in.

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Review of Walton Manor from Ian R (Son of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

Mum has been here since May 2025, and has been well looked after. She has regained her appetite and has become settled whilst she is here. The staff are always attentive, but I do feel that sometimes, they could probably do with a little more assistance.

Reply from Ben Pemberton, Home Administrator at Walton Manor

Thank you for your compliments about the staff team; we've recently adjusted up staffing levels in response to feedback and to further support the delivery of the great care we're known for. This should provide the additional support you refer to, but it's something we continue to look at closely! Look forward to speaking soon, the Walton Team

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Review of Walton Manor from Maggie B (Daughter of Resident) published on 23 September 2025 Submitted via Website
Overall Experience
My mum has lived at Walton Manor for 2.5 months now. It had become too difficult and unsafe for her to live at home alone any longer. We came for a look around and immediately felt a great atmosphere and knew it would be perfect for mum. She has settled quickly and well and loves the company and care she receives daily.

I visit her 3 to 4 times a week, and everything is great. Mum loves the home-cooked food, & the company of both the lovely staff and other residents. Everyone works so hard to ensure the smooth running of the care home. The garden is huge, so mum gets her exercise daily, and it is heart-warming to see her so happy and laughing every time i visit. Thank you all so much for making mum so improved in her health & wellbeing.

Reply from Lisa Malloy, Deputy Manager at Walton Manor

Thank you so much for your compliments which we will pass on to the staff team - your mum is a joy to look after.

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Review of Walton Manor from Caron M (Daughter of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

Overall, I'm happy with my dad's care and the care home in general. The only criticism is that no one seems to take note of the fact that I have mentioned on numerous occasions that dad needs a urine bottle last thing at night and the first thing in the morning. After repeated requests, I am still coming in to see dad late morning and finding him in bed with wet bedding. I don't have an issue with him sleeping in, but I don't like the fact that he is lying in a mess. The majority of the carers are great with the residents.

Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for your compliments and feedback. This has been passed on to the management team and we will ensure it is addressed as a priority. Best wishes

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Review of Walton Manor from D P (Daughter of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

Dad has been in Walton Manor for 9 months and has over the time there become more and more happy and settled. The staff know him very well and he responds really well to the staff. they care for Dad and all the Residents and that is evident from how the Residents respond to staff members.

The food, bedroom, and activities are also all excellent and the staff always strive to do their best. The job is very hard and the staff are always encouraging even when they are tired. They are always welcoming to visitors and families as well.

I am thankful to all the staff and the Walton Manor Team, for making Dad's time there to be really good.

Thanks to each and every member of staff who are so lovely and caring to our Dad.

Reply from Ben Pemberton, Home Administrator at Walton Manor

Your dad is a pleasure to care for & we all enjoy his company - many thanks for your compliments, which we will pass on to the staff team. Best wishes, Walton Team

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Review of Walton Manor from David R (Son of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

Our experience of the care provided is very good. Everyone is very helpful and friendly and all the carers work extremely hard to ensure the residents' needs are met. . The activities for the residents are plentiful and done with great enthusiasm by the activities co-ordinator. All in all, our experience is a very pleasant one.

Reply from Lisa Malloy, Deputy Manager at Walton Manor

Many thanks for your compliments - we may be biased, but we agree the care team are fantastic and incredibly hard working. We're delighted you've had such a positive experience with us.

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Review of Walton Manor from J A (Daughter of Resident) published on 30 July 2025 Submitted via Website
Overall Experience

My Mum has been a resident at Walton Manor for 2 years and I visit most days. There is a consistent commitment from the manager and the team to provide high standards throughout the home. Improvements and enhancements are always visible and in every area. They work so hard every day to deliver care that reassures families and friends that their loved ones are in a safe, comforting and caring environment. Each member of staff knows my Mum very well, no matter what area of the home they work in. They know her as a person. They also know her needs, likes and dislikes, without having to refer to the endless record keeping they also have to do. The relationship they have built with her is a very genuine one and it shows. Nothing is ever too much trouble and they always have a welcoming smile. As hard as it is to have my Mum in care, I truly appreciate the team at Walton Manor. It's a homely home. Thankyou, each and every day.

Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for your kind words; your mum is a pleasure to care for and most definitely part of the family. Best wishes, the Walton Team

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Review of Walton Manor from Jonathan P (Son of Resident) published on 27 June 2025 Submitted via Website
Overall Experience
My mum became a resident of Walton Manor on NYE 2024. I wanted to wait a period of time before leaving a review in order to gain a full understanding of the care she is receiving rather than make a snap judgement.
What is heartwarming for myself is that the gut feeling I had about the home has not wavered from my first visit to look around the home until now.
It is a feeling of genuine care, professionalism and compassion. The words care home are quite pertinent as that's exactly what I see on every visit - a caring home. All the staff work as a team, know one another and work together, creating a homely feel that ultimately benefits my mum.
My mum was quite distressed on arrival, after spending 2 months in LGI but became settled and calm very quickly. She still is.
She is treated with dignity, respect and kindness.
All the staff are familiar to her as they don't change. The staff are all full time.
Great facilities in a beautiful environment.

Well done and thank you!

Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for such a wonderful review - your mum is a pleasure to look after.

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Review of Inwood House from Derrick C (Friend of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

I visited my friend, not for the first time. On my visit I found all staff courteous, friendly & very helpful. The home was very clean and organised. I was very impressed with everything.

Reply from Adam Welsh, CEO at Inwood House

Many thanks for such kind comments - we will pass these on to the team :-)

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Review of Inwood House from M B (Respite Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

We came for three three-week respite following a recommendation and visit. Everyone was cheerful, helpful, caring and understanding. Impressive entrance on arrival, greeted with warmth and friendliness. Spotlessly clean throughout. En-suite, more than adequate and well furnished with quality units. Meals are well varied and, good quality. Nothing too much trouble for the kind, helpful, cheerful staff. We would definitely recommend Inwood House.

Reply from Debi Mitchell User, Business & Hospitality Manager at Inwood House

Thank you for your lovely comments, we really enjoyed you both staying with us at Inwood. I will pass your comments onto all the staff.

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Review of Inwood House from D P (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

Dads well settled made really comfortable by all the staff. All his needs medical and daily are met with no problems.

Reply from Debi Mitchell User, Business & Hospitality Manager at Inwood House

Thank you for your kind comments. Your father is a pleasure to care for.

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Review of Inwood House from Raymond W (Brother of Resident) published on 30 April 2025 Submitted via Postal Card
Overall Experience

I live in the North of Scotland, 400 miles from Inwood so am unable to visit my sister regularly. We have had a lot of very positive feedback from my niece and my recent first visit has confirmed the excellent reports from her. It is very reassuring to know that she is happy and contented and very well looked after. The home is more like a hotel with exceptional facilities. I did not see any activities but the pictures I have seen she looks to be enjoying herself. All the staff were very friendly and welcoming. I was not present at any meal times.

Reply from Debi Mitchell, Business & Hospitality Manager at Inwood House

Thank you for the lovely review, it was really nice to meet you and I'm so glad you enjoyed your visit with us.

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Review of Inwood House from H C (Respite Resident) published on 30 April 2025 Submitted via Website
Overall Experience

We have used Inwood a few times now for respite for mum. We have found the staff friendly and efficient, and caring towards mum. The surroundings are lovely and the rooms are beautiful.They have a daily schedule of activities, which mum may or may not partake in! The communication is excellent from the staff. We would not hesitate to recommend Inwood House.

Reply from Debi Mitchell, Business & Hospitality Manager at Inwood House

Thank you for your kind comments, I will pass these on to all the staff. It is always a pleasure caring for your mum.

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Review of Inwood House from A T (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience

The home has a very welcoming atmosphere for residents and visitors. The staff are friendly, polite and have a positive attitude. The housekeeping staff are excellent.

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Thank you for your kind comments and compliments about the staff team :-) we agree, the housekeeping team are fantastic

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