Autograph Care Group in West Yorkshire | 2 Care Homes

Review of
Walton Manor
from J A (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

My Mum has been a resident at Walton Manor for 2 years and I visit most days. There is a consistent commitment from the manager and the team to provide high standards throughout the home. Improvements and enhancements are always visible and in every area. They work so hard every day to deliver care

that reassures families and friends that their loved ones are in a safe, comforting and caring environment. Each member of staff knows my Mum very well, no matter what area of the home they work in. They know her as a person. They also know her needs, likes and dislikes, without having to refer to the endless record keeping they also have to do. The relationship they have built with her is a very genuine one and it shows. Nothing is ever too much trouble and they always have a welcoming smile. As hard as it is to have my Mum in care, I truly appreciate the team at Walton Manor. It's a homely home. Thankyou, each and every day.

Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for your kind words; your mum is a pleasure to care for and most definitely part of the family. Best wishes, the Walton Team

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Review of
Walton Manor
from Jonathan P (Son of Resident) published on 27 June 2025 Submitted via Website • Report

Overall Experience

My mum became a resident of Walton Manor on NYE 2024. I wanted to wait a period of time before leaving a review in order to gain a full understanding of the care she is receiving rather than make a snap judgement.
What is heartwarming for myself is that the gut feeling I had about the home has not

wavered from my first visit to look around the home until now.
It is a feeling of genuine care, professionalism and compassion. The words care home are quite pertinent as that's exactly what I see on every visit - a caring home. All the staff work as a team, know one another and work together, creating a homely feel that ultimately benefits my mum.
My mum was quite distressed on arrival, after spending 2 months in LGI but became settled and calm very quickly. She still is.
She is treated with dignity, respect and kindness.
All the staff are familiar to her as they don't change. The staff are all full time.
Great facilities in a beautiful environment.
Well done and thank you!

Reply from Ben Pemberton, Home Administrator at Walton Manor

Many thanks for such a wonderful review - your mum is a pleasure to look after.

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Review of
Inwood House
from Derrick C (Friend of Resident) published on 9 June 2025 Submitted via Postal Card • Report

Overall Experience

I visited my friend, not for the first time. On my visit I found all staff courteous, friendly & very helpful. The home was very clean and organised. I was very impressed with everything.

Reply from Adam Welsh, CEO at Inwood House

Many thanks for such kind comments - we will pass these on to the team :-)

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Review of
Inwood House
from M B (Respite Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

We came for three three-week respite following a recommendation and visit. Everyone was cheerful, helpful, caring and understanding. Impressive entrance on arrival, greeted with warmth and friendliness. Spotlessly clean throughout. En-suite, more than adequate and well furnished with quality units.

Meals are well varied and, good quality. Nothing too much trouble for the kind, helpful, cheerful staff. We would definitely recommend Inwood House.

Reply from Debi Mitchell User, Business & Hospitality Manager at Inwood House

Thank you for your lovely comments, we really enjoyed you both staying with us at Inwood. I will pass your comments onto all the staff.

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Review of
Inwood House
from D P (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

Dads well settled made really comfortable by all the staff. All his needs medical and daily are met with no problems.

Reply from Debi Mitchell User, Business & Hospitality Manager at Inwood House

Thank you for your kind comments. Your father is a pleasure to care for.

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Review of
Inwood House
from Raymond W (Brother of Resident) published on 30 April 2025 Submitted via Postal Card • Report

Overall Experience

I live in the North of Scotland, 400 miles from Inwood so am unable to visit my sister regularly. We have had a lot of very positive feedback from my niece and my recent first visit has confirmed the excellent reports from her. It is very reassuring to know that she is happy and contented and very well

looked after. The home is more like a hotel with exceptional facilities. I did not see any activities but the pictures I have seen she looks to be enjoying herself. All the staff were very friendly and welcoming. I was not present at any meal times.

Reply from Debi Mitchell, Business & Hospitality Manager at Inwood House

Thank you for the lovely review, it was really nice to meet you and I'm so glad you enjoyed your visit with us.

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Review of
Inwood House
from H C (Respite Resident) published on 30 April 2025 Submitted via Website • Report

Overall Experience

We have used Inwood a few times now for respite for mum. We have found the staff friendly and efficient, and caring towards mum. The surroundings are lovely and the rooms are beautiful.They have a daily schedule of activities, which mum may or may not partake in! The communication is excellent from

the staff. We would not hesitate to recommend Inwood House.

Reply from Debi Mitchell, Business & Hospitality Manager at Inwood House

Thank you for your kind comments, I will pass these on to all the staff. It is always a pleasure caring for your mum.

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Review of
Inwood House
from A T (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

The home has a very welcoming atmosphere for residents and visitors. The staff are friendly, polite and have a positive attitude. The housekeeping staff are excellent.

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Thank you for your kind comments and compliments about the staff team :-) we agree, the housekeeping team are fantastic

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Review of
Inwood House
from A L (Grandson of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

The staff really helped getting my grandma moved into a new room! She has been having difficulties and the staff responded to her needs and got her one of the best rooms there. It went very well and she's much more comfortable now, special thank you to her two carers! Absolute stars!

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Ah, such lovely comments - the maintenance team has done a fabulous job with the recent room refurb, so we're glad you & grandma like it!

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Review of
Inwood House
from Bev H (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

This is a wonderful clean caring care home. The carers work tirelessly to assist the residents. The kitchen and laundry staff try to provide an individual service that makes residents feel they are maintaining their individuality. The reception guys are so warm and welcoming and set the tone for visitors.

The cleaners make sure that Inwood always smells clean and fresh and inviting unlike many places I have visited. All in all I am so happy with the care and high standard Inwood provides.

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Many thanks for your kind comments - we will pass on your feedback to the staff team.

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Review of
Inwood House
from Julian H (Son of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

My mother has lived at Inwood House since May 2021. We cannot fault the care she has received over this time. The staff are so kind and supportive and have become like an extended family. The food is good and there is a wide choice of main meal and old style 'school puddings!' The rooms are beautiful

and very clean. We have the added pleasure of extensive grounds and gardens. There are a range of fun and entertaining activities for residents, most days: singing, dancing, crafting and exercise to keep the mind and body active. There is also a little cafe for guests to sit with residents, with the best, daily selection of cakes in Horbury!

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Thank you for your compliments and kind words, especially about the food. The team will be delighted to hear your feedback.

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Review of
Inwood House
from Julie E (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

We looked at a number of homes before choosing Inwood for our dad. We wanted him to be somewhere homely, welcoming, safe and caring and where we could visit freely and all feel at home. Inwood is just what we wanted! Although dad was only resident for a few months before he passed away, dad was really

well cared for and mum welcomed to visit and be part of the Inwood family. The home is bright, clean and cheerful and the staff are person centred, treating each resident as an individual.

Reply from Debi Mitchell, Business & Hospitality Manager at Inwood House

Many thanks for your kind comments - it was a pleasure caring for your dad, who is greatly missed by all the staff.

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Review of
Inwood House
from Robert D (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report

Overall Experience

My mother became a resident on 02/01/2025 she has very quickly settled in thanks to your wonderful team. The whole process for contact, visits and admissions has been friendly and professional. All her needs have been identified and sorted. Thank you!

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Many thanks for your kind comments - your mum is a pleasure to care for.

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Review of
Inwood House
from Zara M (Great-Niece of Resident) published on 15 January 2025 Submitted via Website • Report

Overall Experience

Lovely, accommodating family home. My uncle is extremely happy at Inwood. Staff are friendly and welcoming. Care given is absolutely fabulous, we enjoy visiting as a family. Fun had by all, the activity coordinators are great and offer a variety of engaging and meaningful activities. Thank you to all

at Inwood.

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Many thanks for your kind words, we will pass on your compliments to the team.

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Review of
Inwood House
from S H (Son of Resident) published on 6 September 2024 Submitted via Postal Card • Report

Overall Experience

It has been a lovely place for mum taking the stress out of everyday living whilst she got better and stronger. Beautiful room, building, bright and cheerful, very clean in every area and friendly, professional staff. (special note for staff in the office and reception). Mum has loved the food and has

looked forward to her meal and put weight on for the first time in many years. "Well done Inwood"

Reply from Donna Henderson, Home Manager at Inwood House

Thank you for your kind comments - we will pass on your compliments to the staff teams.

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Review of
Walton Manor
from D L (Daughter of Resident) published on 5 September 2024 Submitted via Postal Card • Report

Overall Experience

My dad went into Walton Manor when Mum had a fall. He has dementia and cannot cope on his own. The staff were amazing, helping him to settle in. He is now there permanently and is so much more content than when he lived at home. He has much more social contact as well as activities available. The staff

pick up much quicker if he gets a water infection but he now drinks more so we have less issues.
Overall Dad is in better health and more content now at Walton Manor. The staff are very friendly and caring. We are delighted with his care.

Reply from Lisa Molloy, Deputy Manager at Walton Manor

Many thanks for your kind words & compliments - we will ensure the staff team are aware of your positive feedback.

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Review of
Inwood House
from A H (Son-in-law of Resident) published on 26 July 2024 Submitted via Website • Report

Overall Experience

My father-in-law moved into Inwood House on 8 July and in the short time that he's been here I've found the staff to be very helpful, polite and they help with everything. Keep up the good work.

Reply from Donna Henderson, Home Manager at Inwood House

Thanks so much for your kind comments - we will ensure this is passed to the staff. Many thanks, Donna.

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Review of
Inwood House
from alan t (Son of Resident) published on 15 July 2024 Submitted via Website • Report

Overall Experience

Both my Mum and Dad were at Inwood House from 2018, my Dad passed away in 2022 aged 96 and my Mum in February 2024 aged 99. Since they moved in they both enjoyed their time there, my Dad was always very enthusiastic about the food. I visited regularly and the staff, many of whom recognised me and were

always kind and helpful and went out of their way to make the visit meaningful for everyone. Before I chose Inwood House for my Mum, she had been discharged into other homes and when I visited, she usually pleaded for me to take her out. At Inwood the facilities were nice and the staff ratio meant my parents got the attention and interaction when they needed or wanted it, the staff all knew them personally by name. If my time comes when I need caring for I hope I can some somewhere like Inwood House.

Reply from Donna Henderson, Home Manager at Inwood House

Thanks for such lovely comments - the staff remember both your parents fondly, and I will pass on your compliments to them which they will appreciate

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Review of
Inwood House
from E M (Daughter of Resident) published on 14 June 2024 Submitted via Website • Report

Overall Experience

All the staff are really friendly and welcoming. My dad has been in Inwood House for a year this month and he is still happy being there. Staff seem to genuinely care about the residents. My dad often mentions the carers do a good job of looking after him and he says that they understand his needs.

Reply from Donna Henderson, Home Manager at Inwood House

Many thanks for your kind comments - we will ensure they're passed to the staff who will be delighted see all their efforts have been recognised.

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Review of
Inwood House
from Elaine S (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report

Overall Experience

I chose Inwood House after visiting 5 other care homes in Wakefield. I knew as soon as I walked in that it was the place for mum. The staff are so lovely and caring, mum talks about the care she receives and how the staff spend time with her. I attended a family event yesterday with the event's coordinator

and the community nurse, it was very informative and enjoyable, mum really enjoyed it, she introduced me to her friends and interacted with other residents' families. Mum's room has just been redecorated in the colour she chose and she is thrilled with it. Mum's happy so I am happy.

Reply from Donna Henderson, Home Manager at Inwood House

Many thanks for such kind comments - your mum is a really wonderful lady & we're delighted she feels at home & is enjoying her time with us. We will pass on your comments to the staff team. I know they will be happy that both you & Mum are so positive about everything they do.

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Care Homes Owned by Autograph Care Group in West Yorkshire

Autograph Care Group Locations in West Yorkshire (2)

Autograph Care Group Reviews in West Yorkshire (90)

Walton Manor

Walton Manor

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Inwood House

Walton Manor

Inwood House

Inwood House

Inwood House

Inwood House

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