Care Homes Owned by Taylor & Taylor Ltd in Oxfordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Taylor & Taylor Ltd in Oxfordshire

Only the locations & reviews in Oxfordshire for Taylor & Taylor Ltd are showing below.

View the details of all 4 locations (with 280 reviews) owned by Taylor & Taylor Ltd

Taylor & Taylor Ltd Locations in Oxfordshire (2)

2 Care Homes owned by Taylor & Taylor Ltd in Oxfordshire
The Julie Richardson Nursing Home

14 Dashwood Road, Banbury OX16 5HD 

9.8 80 reviews
"The home promptly put plans and action in place to settle and understand mum. Outstanding compassion witnessed to residents and visitor's.…"   Read all 80 reviews
Location Type Care Home

Julie Richardson Nursing Home is a family-run home in the heart of Banbury that has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003. The home features plenty of… Read more about The Julie Richardson Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 40 Rooms
Banbury Heights Nursing Home

11 Old Parr Road, Banbury OX16 5HT 

9.4 89 reviews
"I have found the management and the staff of Banbury Heights so helpful and refreshingly human. All of the staff really seem to put…"   Read all 89 reviews
Location Type Care Home

Banbury Heights is a family-run nursing home that has been providing high-quality, person-centred care to the residents of Banbury since 2003. At Banbury Heights, each resident has a tailored care plan developed by the nursing home’s team, together… Read more about Banbury Heights Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 59 Rooms

Taylor & Taylor Ltd Reviews in Oxfordshire (169)

9.7

Taylor & Taylor Ltd has a Group Review Score of 9.7 (9.706) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Taylor & Taylor Ltd must have a Review Score.

Overall Experience
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Review of

Banbury Heights Nursing Home

from David F (Son of Resident) published on 4 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the management and the staff of Banbury Heights so helpful and refreshingly human.
All of the staff really seem to put authentic care into their work. The food is certainly to my mum's liking and the staff are finding their ways around her quirks and in doing so, making life easier for
all involved.
Win, win, the place may not look the best, but I'd take the human aspect over fake florals any day.
Thanks to you all.
Reply from Megan Holland, Home Manager at Banbury Heights Nursing Home
Myself and the team at Banbury Heights Nursing Home really appreciate your honest and generous review and we thank you so much. We are so very happy to hear how happy you are with everything at…read more
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Review of

Banbury Heights Nursing Home

from Gary W (Son of Resident) published on 26 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum received end of life care at Banbury Heights Nursing Home. The way she was cared for couldn't have been better and she was kept comfortable throughout. I can also say the same for how we as family were treated. As we stayed day and night we were shown extraordinary care as if from family with
endless cups of tea, meals and biscuits.
The manager and lead nurse deserve a special mention as do the two carers who worked Tuesday to Thursday nights who sat with me during the night and listened as I talked about mum. They were wonderful. All of the staff were great though and there were too many to give a special mention.
I want to add that the atmosphere both day and night was lovely. Although the day was somewhat noisy at times, at night it was peaceful and calm. The residents were treated with the same dignity and respect in the early hours. An especially big thank you to the night staff who looked after mum and I.
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Review of

Banbury Heights Nursing Home

from David W (Son of Resident) published on 26 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was sent here a few weeks ago when she was discharged from Hospital. I can honestly say the care she received was exemplary. From managers to cleaners everybody cares.
If I was to end up in a nursing home for any reason I'd want to be sent here.
The food was excellent, over the last couple of
weeks the family spent a lot of time with mum and were always offered meals.
I know a lot of people grumble about nursing home charges but for me the quality of care was above and beyond what was paid.
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Review of

Banbury Heights Nursing Home

from Dean C (Son of Resident) published on 26 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice friendy staff, Mum seems settled and well looked after, food always looks very good and is varied, visitors always made to feel welcome. Keep up the good work.
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Review of

Banbury Heights Nursing Home

from Anthony C (Husband of Resident) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at Banbury Heights are excellent, every one is caring and attentive to all the patients. The food is varied and nutritious and various drinks are available. The management are always helpful and caring. It's a very stressful time for me but I have the comfort of knowing that
my wife is being well cared for and looked after. 10 out of 10 for everyone at this fine care home.
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Review of

The Julie Richardson Nursing Home

from Neil S (Son of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The home promptly put plans and action in place to settle and understand mum. Outstanding compassion witnessed to residents and visitor's. The home works well with outside health department's. Good and regular updates. Outstanding care for challenging behaviour residents.
Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home
Thank you for your thoughtful review. We're proud to hear that our team's compassion and proactive care have made a positive impact. Supporting residents with complex needs and working closely with…read more
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Review of

The Julie Richardson Nursing Home

from Mel T (Daughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father arrived at the home for end of life care so he was only here for a week before he died, but in that short time, I was amazed at the level of care and response from the staff. We were made to feel so welcome when visiting and everyone was so friendly. My father was very ill but received the
best care they could provide for him whilst respecting his dignity and humanity. We were informed of any changes to his health and included in any pertinent care decisions where they thought it necessary. This made the last few days of his life so much easier. Other care homes should aspire to this. Thank you so much from me and my sister. You were brilliant!
Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home
Thank you so much for your kind and heartfelt words. We're truly honoured to have been able to care for your father during such an important time. It means a great deal to us to know that you and your…read more
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Review of

Banbury Heights Nursing Home

from Garry J (Son of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care and attention that all the staff at Banbury Heights give to my mother. It was difficult for me to look after her over the previous years, seeing her deteriorate, and now seeing the transformation in her well-being since she has been there is truly heart-warming.
I
would not want her to be anywhere else.
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Review of

Banbury Heights Nursing Home

from Graham J (Son of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first meeting with management in October 24, we knew that Mum would be well looked after at Banbury Heights. They were both natural, genuine ladies who put us at ease about putting mum in a care home. Since Mum has been there, we have noticed how happy she seems in her own world. She's well
looked after and always clean & tidy. When she's been ill, she has received the best of care, both timely & efficiently.
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Review of

Banbury Heights Nursing Home

from Paul J (Son of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not be happier with the overall care my mother is receiving by the staff and management at Banbury Heights.
Well done and thank you to everyone there for making my mum's stay a pleasant and happy one.
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Review of

The Julie Richardson Nursing Home

from J C (Wife of Resident) published on 1 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care and support from all members of the staff. Without their help it would have been very difficult to cope.
Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home
Thank you so much for your kind words. We're truly grateful you took the time to share your experience. It means a great deal to the whole team to know that our care and support made a real difference…read more
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Review of

Banbury Heights Nursing Home

from C S (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived confused, anxious, withdrawn, and deeply sad. From day one, the staff treated her with incredible compassion, patience, and respect-not just as a patient, but as the strong, proud woman she has always been.
The care team at Banbury Heights truly went above and beyond. They didn't just care
for her-they cared about her.
One of the most touching things was how they helped her rediscover her love for fashion It may seem like a small thing, but for her, it was a big part of feeling like herself again.
Thanks to the unwavering support and love she received, we saw our mum come back to life. She laughed again, engaged with others, and regained her sense of self.
We will always be grateful to the team at Banbury Heights for helping her heal and
Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your beautiful words. It means the world to our team to know that we've helped your mum feel like herself again.At Banbury Heights, we believe that true care goes beyond…read more
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Review of

Banbury Heights Nursing Home

from K F (Sister of Resident) published on 4 April 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Banbury Heights Nursing Home have been amazing. They are so supportive to my brother and he has come on leaps and bounds since being in their care.
Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your kind words.It truly means a lot to the whole team at Banbury Heights to hear that your brother is doing so well and that you've felt supported along the way. We're proud to…read more
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Review of

Banbury Heights Nursing Home

from M H (Daughter of Resident) published on 31 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad was placed in emergency care at Banbury Heights Nursing Home. He settled in quickly enjoying the kindness of the staff, the activity sessions & visits from nursery & animal unit. We were impressed with the care & kindness shown to him. He was always in clean clothes, shaved & had a haircut whilst
resident which meant a lot to us his family. Sadly he has since passed but we would definately recommend Banbury Heights Nursing Home.
Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your kind and thoughtful words. We're truly sorry for your loss and send our heartfelt condolences to you and your family.It means a great deal to us to know that your dad felt…read more
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Review of

The Julie Richardson Nursing Home

from Cat G (Niece of Resident) published on 7 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not have asked for a better place to look after my uncle in his last few weeks. The care and compassion shown by everyone has been exceptional. We were so lucky to have all your support and kind words and knew he was well looked after, safe and comfortable. It meant the world to me and my family.
Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home
Thank you so much for sharing your heartfelt feedback. It was truly our honour to care for your uncle during his final weeks, and we are deeply grateful to have been entrusted with his well-being. We…read more
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Review of

Banbury Heights Nursing Home

from Trudi M (Daughter of Resident) published on 26 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Banbury Heights have gone above and beyond the need to look after my mum, she has been treated with respect, dignity and care. All staff are amazing going beyond their line of duty, and are golden! I cannot express my appreciation enough. I think this Care Home is outstanding. My mum is looked after,
fed, warm and comfortable in her last days of life, which are few. This home deserves credit.
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Review of

Banbury Heights Nursing Home

from Nathan S (Grandson of Resident) published on 17 February 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
Do not send family members here. Worst care home ever. Stole money from my grandmother had to get the police involved. When we confronted the staff they served notice for my gran to leave (best thing to happen as the place is so bad). The managers are awful and constantly lie. Worst thing I did was
send my family here. Should have believed the reviews I read. Levels of neglect is unreal. I visited plenty of times and its so poor. Dirty beds and rooms, unresponsive staff, latest was toilets being out of order for 4 days, took videos off this. We constantly took pictures as was so bad, had to be reported. Would not have give this place a single star if this this site would allow it, this place needs to be shut down!
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Review of

Banbury Heights Nursing Home

from M R (Wife of Resident) published on 6 February 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Throughout my husband's six-week stay, he was treated with kindness, respect and dignity. All staff are professional, cheerful and helpful. It has been a pleasure to visit him here.
Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your kind words. We're truly grateful to hear that your husband was treated with kindness and dignity during his stay. It means a lot to us that you found the staff professional…read more
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Review of

The Julie Richardson Nursing Home

from Victoria H (Daughter of Resident) published on 2 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We'd been desperate to get mum the right care for years, the fabulous social worker at the hospital helped us to find The Julie Richardson Nursing Home, we will be forever grateful. We couldn't have asked for more. Mum presented some difficulties but the care workers and nurses were so kind to her and
we could all see that mum was happier than she had been for a long time. The level of care was second-to-none. Mum blossomed at Julie Richardson and although she only there for six months until she died, we never ever worried for her future again in those six months. Thank you to all at Julie Richardson, you are the best.
Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home
Thank you so much for taking the time to share such heartfelt feedback. It means the world to us to know that your mum felt happy, cared for and safe during her time at The Julie Richardson Nursing…read more
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Review of

Banbury Heights Nursing Home

from R H (Regular Volunteer) published on 9 October 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the Roman Catholic Chaplain I have been visiting Roman Catholic residents for the past 20 years and have always been well received. The staff have always been helpful and I enjoy visiting many of the residents.
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Awards / Recognitions (1)

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