Care Homes Owned by Taylor & Taylor Ltd in Oxfordshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Oxfordshire for Taylor & Taylor Ltd are showing below.
View the details of all 4 locations (with 293 reviews) owned by Taylor & Taylor Ltd
Taylor & Taylor Ltd Locations in Oxfordshire (2)
The Julie Richardson Nursing Home
9.8
86 reviews
14 Dashwood Road, Banbury OX16 5HD
"Found the home very welcoming. Staff very attentive and friendly. Nothing is too much bother. Always smiling and very helpful. Very…" Read all 86 reviews
Location Type Care Home
Julie Richardson Nursing Home is a family-run home in the heart of Banbury that has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003. The home features plenty of… Read more about The Julie Richardson Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 40 Rooms
Banbury Heights Nursing Home
9.4
91 reviews
11 Old Parr Road, Banbury OX16 5HT
"M dad is 96 and the staff look after him like its their dad he has been here for two years and I can not fault the home.…" Read all 91 reviews
Location Type Care Home
Banbury Heights is a family-run nursing home that has been providing high-quality, person-centred care to the residents of Banbury since 2003. At Banbury Heights, each resident has a tailored care plan developed by the nursing home’s team, together… Read more about Banbury Heights Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 59 Rooms
Taylor & Taylor Ltd Reviews in Oxfordshire (177)
9.7
Taylor & Taylor Ltd has a Group Review Score of 9.7 (9.695) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Taylor & Taylor Ltd must have a Review Score.
Review of
The Julie Richardson Nursing Home
from Sheila D (Wife of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Found the home very welcoming. Staff very attentive and friendly. Nothing is too much bother. Always smiling and very helpful. Very pleasing experience all round, could not fault. Excellent, highly recommend.
Reply from Bernadette Mbafond, Home Manager at The Julie Richardson Nursing HomeThank you for taking your time to share your kind feedback regarding the care we provide in the nursing home. We are grateful for your positive comment.
Your feedback is valued and will be shared with the team to motivate them to continue providing outstanding and person-centred care.
kindest regards.
Your feedback is valued and will be shared with the team to motivate them to continue providing outstanding and person-centred care.
kindest regards.
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Review of
The Julie Richardson Nursing Home
from Matty J (Nephew of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunty Pauline has been very happy since she became a resident at Julie Richardson. The staff are always kind and patient with her, and try to accomodate her needs without any friction, not an easy task. I have enjoyed getting know the different people who care for her, and respect their skill, knowledge
and genuine care. Thank you all very much.
Reply from Bernadette Mbafond, Home Manager at The Julie Richardson Nursing HomeThank you so much for taking a time to share such a kind and positive feedback regarding the care we are providing for your aunty. We are really grateful for your trust and for allowing us to care for her. We are delighted our support and care have made your expectation.
Thank you for your encouragement and support. It is much appreciated.
Thank you for your encouragement and support. It is much appreciated.
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Review of
The Julie Richardson Nursing Home
from G B (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I speak for myself, my two sisters and brother. We live about one hours drive away from the nursing home, but know that this is the best place for mum. Mum is content in the nursing home. The staff are amazing, caring and highly trained to deal with our mum's dementia. Mum has made friends with other
residents. She loves the food. Mum never wanted to go into a home, but it quite happy to be at Julie Richardson. The nursing care is excellent. Communication from staff on mum's needs and care is immediate. We as a family know that mum is loved and cared for and could not wish for anymore in her circumstances. Thank you.
Reply from Bernadette Mbafond, Home Manager at The Julie Richardson Nursing HomeThank you so much for kind feedback and for taking your precious time to share your experience on carehome.co.uk. Rest reassure I will pass this feedback to the team who work hard to meet the needs of the residents. This feedback is very motivating, it will encourage the staff to continue providing a high standard of care. Once again thank you.
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Review of
Banbury Heights Nursing Home
from P C (Wife of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Well looked after and treated well. Staff was great in providing his care.
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Review of
The Julie Richardson Nursing Home
from Michael H (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since mum has got here she has been well looked after, the staff have been fantastic helping with all mum's needs. The care and support has been first class and has treated mum with dignity.
Reply from Bernadette Mbafond, Home Manager at The Julie Richardson Nursing HomeThank you so much for the feedback. It will be shared with the team, as recognition motivates the team to continue to work hard to deliver a high standard of personal care with dignity and respect. Thank you once again for the time you took to acknowledge the hard work of the team.
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Review of
The Julie Richardson Nursing Home
from Louise S (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my dad has been in the nursing home, we have seen nothing but kind, compassionate and caring staff. On a day when we was able to ask us questions, he said he was going to be happy here. We feel that he is very settled here and feel that he will be cared for as we would care for him. Thank you.
Reply from Bernadette Mbafond, Home Manager at The Julie Richardson Nursing HomeThank you so much for the positive feedback towards the staff. It truly means a great deal to us that you have taken the time to share your experience and we are more delighted that your dad is happy. At our nursing home, we are committed to providing a high standard of person centred care to the residents with dignity and respect. We value the trust you place in us. Thank you.
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Review of
The Julie Richardson Nursing Home
from Jacquie L (Niece of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My auntie is always happy when I come to see her. She joins in the activities. All the staff are caring, and you can tell she likes everyone.
She is well cared for, and all her needs are met. Thank you for taking care of my auntie.
She is well cared for, and all her needs are met. Thank you for taking care of my auntie.
Reply from Bernadette Mbafond, Home Manager at The Julie Richardson Nursing HomeWe are delighted that your auntie is enjoying her stay in the nursing home. Thank you for taking the time to share your feedback. We truly appreciate. We value the relatives feedback, as it helps improve the person centred care we provide to the residents. Thank you.
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Review of
Banbury Heights Nursing Home
from P S (Son of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
M dad is 96 and the staff look after him like its their dad he has been here for two years and I can not fault the home.
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Review of
The Julie Richardson Nursing Home
from P S (Husband of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Well run and managed. Staff present a caring and loving atmosphere home kept in clean condition.
At wifes passing earlier this year special attention given to relatives was excellent.
At wifes passing earlier this year special attention given to relatives was excellent.
Reply from Bernadette Mbafond, Home Manager at The Julie Richardson Nursing HomeThank you so much for taking the time to share your positive experience. We are really glad that you have been satisfied with the care we are providing to the residents.
Your feedback motivate the team to continue providing high standard of care to the residents in our care.
Kindest regards.
Bernadette Mbafond
Registered manager
Your feedback motivate the team to continue providing high standard of care to the residents in our care.
Kindest regards.
Bernadette Mbafond
Registered manager
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Review of
Banbury Heights Nursing Home
from David F (Son of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the management and the staff of Banbury Heights so helpful and refreshingly human.
All of the staff really seem to put authentic care into their work. The food is certainly to my mum's liking and the staff are finding their ways around her quirks and in doing so, making life easier for
All of the staff really seem to put authentic care into their work. The food is certainly to my mum's liking and the staff are finding their ways around her quirks and in doing so, making life easier for
all involved.
Win, win, the place may not look the best, but I'd take the human aspect over fake florals any day.
Thanks to you all.
Win, win, the place may not look the best, but I'd take the human aspect over fake florals any day.
Thanks to you all.
Reply from Megan Holland, Home Manager at Banbury Heights Nursing HomeMyself and the team at Banbury Heights Nursing Home really appreciate your honest and generous review and we thank you so much. We are so very happy to hear how happy you are with everything at Banbury Heights and we strive to continue providing exceptional care. Making our residents feel welcome and at home is the heart of what we do and it is a privilege to be part of your Mums care.
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Review of
Banbury Heights Nursing Home
from Gary W (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum received end of life care at Banbury Heights Nursing Home. The way she was cared for couldn't have been better and she was kept comfortable throughout. I can also say the same for how we as family were treated. As we stayed day and night we were shown extraordinary care as if from family with
endless cups of tea, meals and biscuits.
The manager and lead nurse deserve a special mention as do the two carers who worked Tuesday to Thursday nights who sat with me during the night and listened as I talked about mum. They were wonderful. All of the staff were great though and there were too many to give a special mention.
I want to add that the atmosphere both day and night was lovely. Although the day was somewhat noisy at times, at night it was peaceful and calm. The residents were treated with the same dignity and respect in the early hours. An especially big thank you to the night staff who looked after mum and I.
The manager and lead nurse deserve a special mention as do the two carers who worked Tuesday to Thursday nights who sat with me during the night and listened as I talked about mum. They were wonderful. All of the staff were great though and there were too many to give a special mention.
I want to add that the atmosphere both day and night was lovely. Although the day was somewhat noisy at times, at night it was peaceful and calm. The residents were treated with the same dignity and respect in the early hours. An especially big thank you to the night staff who looked after mum and I.
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Review of
Banbury Heights Nursing Home
from David W (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was sent here a few weeks ago when she was discharged from Hospital. I can honestly say the care she received was exemplary. From managers to cleaners everybody cares.
If I was to end up in a nursing home for any reason I'd want to be sent here.
The food was excellent, over the last couple of
If I was to end up in a nursing home for any reason I'd want to be sent here.
The food was excellent, over the last couple of
weeks the family spent a lot of time with mum and were always offered meals.
I know a lot of people grumble about nursing home charges but for me the quality of care was above and beyond what was paid.
I know a lot of people grumble about nursing home charges but for me the quality of care was above and beyond what was paid.
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Review of
Banbury Heights Nursing Home
from Dean C (Son of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Nice friendy staff, Mum seems settled and well looked after, food always looks very good and is varied, visitors always made to feel welcome. Keep up the good work.
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Review of
Banbury Heights Nursing Home
from Anthony C (Husband of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff and management at Banbury Heights are excellent, every one is caring and attentive to all the patients. The food is varied and nutritious and various drinks are available. The management are always helpful and caring. It's a very stressful time for me but I have the comfort of knowing that
my wife is being well cared for and looked after. 10 out of 10 for everyone at this fine care home.
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Review of
The Julie Richardson Nursing Home
from Neil S (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home promptly put plans and action in place to settle and understand mum. Outstanding compassion witnessed to residents and visitor's. The home works well with outside health department's. Good and regular updates. Outstanding care for challenging behaviour residents.
Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing HomeThank you for your thoughtful review. We're proud to hear that our team's compassion and proactive care have made a positive impact. Supporting residents with complex needs and working closely with health partners is central to our approach, and your feedback affirms that commitment. We truly appreciate your kind words.
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Review of
The Julie Richardson Nursing Home
from Mel T (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our father arrived at the home for end of life care so he was only here for a week before he died, but in that short time, I was amazed at the level of care and response from the staff. We were made to feel so welcome when visiting and everyone was so friendly. My father was very ill but received the
best care they could provide for him whilst respecting his dignity and humanity. We were informed of any changes to his health and included in any pertinent care decisions where they thought it necessary. This made the last few days of his life so much easier. Other care homes should aspire to this. Thank you so much from me and my sister. You were brilliant!
Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing HomeThank you so much for your kind and heartfelt words. We're truly honoured to have been able to care for your father during such an important time. It means a great deal to us to know that you and your sister felt supported and welcomed, and that our team could help make those final days a little easier. Respecting dignity and humanity is at the heart of everything we do, and your feedback is deeply appreciated. We'll make sure your message is shared with the team-it will mean a lot to them.
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Review of
Banbury Heights Nursing Home
from Garry J (Son of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am extremely happy with the care and attention that all the staff at Banbury Heights give to my mother. It was difficult for me to look after her over the previous years, seeing her deteriorate, and now seeing the transformation in her well-being since she has been there is truly heart-warming.
I
I
would not want her to be anywhere else.
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Review of
Banbury Heights Nursing Home
from Graham J (Son of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the first meeting with management in October 24, we knew that Mum would be well looked after at Banbury Heights. They were both natural, genuine ladies who put us at ease about putting mum in a care home. Since Mum has been there, we have noticed how happy she seems in her own world. She's well
looked after and always clean & tidy. When she's been ill, she has received the best of care, both timely & efficiently.
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Review of
Banbury Heights Nursing Home
from Paul J (Son of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Could not be happier with the overall care my mother is receiving by the staff and management at Banbury Heights.
Well done and thank you to everyone there for making my mum's stay a pleasant and happy one.
Well done and thank you to everyone there for making my mum's stay a pleasant and happy one.
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Review of
The Julie Richardson Nursing Home
from J C (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Excellent care and support from all members of the staff. Without their help it would have been very difficult to cope.
Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing HomeThank you so much for your kind words. We're truly grateful you took the time to share your experience. It means a great deal to the whole team to know that our care and support made a real difference during what we know can be a challenging time. We're here for you every step of the way, and your feedback reminds us why we do what we do. On behalf of everyone here-thank you.
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Awards / Recognitions (1)
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