Banbury Heights Nursing Home

Well looked after and treated well. Staff was great in providing his care.

M dad is 96 and the staff look after him like its their dad he has been here for two years and I can not fault the home.

Thanks to you all.

Nice friendy staff, Mum seems settled and well looked after, food always looks very good and is varied, visitors always made to feel welcome. Keep up the good work.

I know a lot of people grumble about nursing home charges but for me the quality of care was above and beyond what was paid.

I want to add that the atmosphere both day and night was lovely. Although the day was somewhat noisy at times, at night it was peaceful and calm. The residents were treated with the same dignity and respect in the early hours. An especially big thank you to the night staff who looked after mum and I.

The staff and management at Banbury Heights are excellent, every one is caring and attentive to all the patients. The food is varied and nutritious and various drinks are available. The management are always helpful and caring. It's a very stressful time for me but I have the comfort of knowing that my wife is being well cared for and looked after. 10 out of 10 for everyone at this fine care home.

Well done and thank you to everyone there for making my mum's stay a pleasant and happy one.

From the first meeting with management in October 24, we knew that Mum would be well looked after at Banbury Heights. They were both natural, genuine ladies who put us at ease about putting mum in a care home. Since Mum has been there, we have noticed how happy she seems in her own world. She's well looked after and always clean & tidy. When she's been ill, she has received the best of care, both timely & efficiently.

I would not want her to be anywhere else.

We will always be grateful to the team at Banbury Heights for helping her heal and

The staff at Banbury Heights Nursing Home have been amazing. They are so supportive to my brother and he has come on leaps and bounds since being in their care.

Our dad was placed in emergency care at Banbury Heights Nursing Home. He settled in quickly enjoying the kindness of the staff, the activity sessions & visits from nursery & animal unit. We were impressed with the care & kindness shown to him. He was always in clean clothes, shaved & had a haircut whilst resident which meant a lot to us his family. Sadly he has since passed but we would definately recommend Banbury Heights Nursing Home.

Banbury Heights have gone above and beyond the need to look after my mum, she has been treated with respect, dignity and care. All staff are amazing going beyond their line of duty, and are golden! I cannot express my appreciation enough. I think this Care Home is outstanding. My mum is looked after, fed, warm and comfortable in her last days of life, which are few. This home deserves credit.

Do not send family members here. Worst care home ever. Stole money from my grandmother had to get the police involved. When we confronted the staff they served notice for my gran to leave (best thing to happen as the place is so bad). The managers are awful and constantly lie. Worst thing I did was send my family here. Should have believed the reviews I read. Levels of neglect is unreal. I visited plenty of times and its so poor. Dirty beds and rooms, unresponsive staff, latest was toilets being out of order for 4 days, took videos off this. We constantly took pictures as was so bad, had to be reported. Would not have give this place a single star if this this site would allow it, this place needs to be shut down!

Throughout my husband's six-week stay, he was treated with kindness, respect and dignity. All staff are professional, cheerful and helpful. It has been a pleasure to visit him here.

As the Roman Catholic Chaplain I have been visiting Roman Catholic residents for the past 20 years and have always been well received. The staff have always been helpful and I enjoy visiting many of the residents.

I have to live the rest of my life knowing that I sent my mum here for the last 6 weeks of her life. The staff spoke their own language quite a bit and didn't seem to interact with my mum or other residents while I was there. Hot/warm water was given to Mum to rinse her mouth out after brushing her teeth (when she was given her toothbrush). The food didn't look or taste nice. Should have phoned me in the morning of the 7th of August when Mum said she felt unwell and had stomach pains.

I am writing to say what a joy and pleasure it is for me to visit a friend in Banbury Heights Nursing Home. I am always warmly welcomed by all staff - management. With fifteen years of visiting, I find it a sheer joy and always look forward to going twice every week. And why is this? Simply because of all the love and care given to the residents, especially my friend and she always says how much she likes living there and I can say, without a shadow of a doubt, I am more than impressed with what I see every time I visit.

My husband was in the care home for really 13 months and was looked after very well by all the staff. Everyone seems very cheerful and very hardworking and dedicated to what they do. Thank you so much for looking after my husband so well.