Banbury Heights Nursing Home practices a person-centred service, with care workers trained and experienced in many extensive needs, while being committed to supporting an active lifestyle.
The most is made of community life, thanks to strong links and a healthy reputation, with respite needs welcome, as well as intermediate care and palliative care.
A modern facility is maintained by friendly and professional staff, while residents enjoy varied daily activities.
Group: Brooklands Nursing Homes
Person in charge: Jude Shibu (Manager)
Local Authority / Social Services: Oxfordshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 56 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 44
Shared Rooms: 6
Rooms with ensuite WC: 44
Weekly Charges Guide: (These prices are only a guideline, please contact Banbury Heights Nursing Home to find out the exact price for your requirements.) Nursing Care Single from £1020 , Nursing Care Shared (per person) from £1020 (These prices are only a guideline, please contact Banbury Heights Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Banbury Heights Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Banbury Heights Nursing Home has a Review Score of 9.2 (9.232)
The Review Score of 9.2 (maximum of 10) for Banbury Heights Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Banbury Heights Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.428 for Banbury Heights Nursing Home is calculated as follows: ( (74 Excellents x 5) + (69 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 152 Ratings = 4.428
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.804 Points relating to the number of positive Reviews for Banbury Heights Nursing Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 9 Reviews ÷ 11.2 Target = 0.804
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Sandra T (Daughter of Resident) on Friday 11 August 2017. Relates to July 2017.
The staff was excellent. Treated my late father with dignity. Everywhere in the home was nice and clean.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Website Submission by Joanna M (Daughter of Resident) on Thursday 27 July 2017. Relates to December 2016.
Very knowledgeable Nursing staff that lead the overall staff team well. Ensuring that all staff are attentive and respectful to residents. Personally, it was nice for my Dad to have male staff on duty too. The home also has a brilliant 'activities' team, organising some truly memorable days and events that the whole family are invited to.
THANK YOU for all you did!!
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Don't Know
Review submitted from a Postal Card by M L (Cousin of Resident) on Friday 30 June 2017. Relates to June 2017.
Throughout a bright clean colourful environment love and care displayed by smiling faces, caring, helpful and uplifted attitude. Colourful mobiles hang from the ceilings fresh young flowers abundantly arranged in halls, rooms, nooks and crannies beautiful! Safe comfortable homely relaxation spaces both in and outdoors. The walls display wonderful memory lane photographs of residents wedding, activities etc.
Group and individual outings arranged to match individual residents interests. I have seen many homes this one is outstanding. This is where I would like to be.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Review submitted from a Postal Card by J H L (Daughter of Resident) on Wednesday 14 June 2017. Relates to May 2017.
My mother spent 4 years at Banbury Heights and in all that time, was cared for very well. When she dies at the end of May 2017, their compassion and care from the staff was excellent. We spent as much time as we wanted with my dying mother and family. She died very peacefully and with dignity. Overall, the home was excellent.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by D S (Son of Resident) on Tuesday 13 June 2017. Relates to June 2017.
I live in Australia but phoned mum regularly.
Each time I did the staff were always helpful and cheerful.
When mum became ill they spoke to us about her with genuine concern.
We visited the home on mum's death and found the staff compassionate.
We looked through the home and found it clean and inviting.
The staff knew who I was from the many phone calls and offered genuine symapathy.
On the whole, I was happy with where mum spent the last few years of her life.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Satisfactory
Review submitted from a Postal Card by P H (Son of Resident) on Wednesday 24 May 2017. Relates to May 2017.
My mother tells me every day how happy she is and how caring the staff are.
After the first few months of my mother's residence at the home, my daughter told me, "I am not sure what to do, I have never had to deal with a really happy Nan before!"
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Peter H (Resident) on Thursday 18 May 2017. Relates to May 2017.
I have found the home more than satisfactory.
How likely would you be to recommend Banbury Heights Nursing Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Gerard B (Resident) on Monday 12 December 2016. Relates to November 2016.
The care and staff are second to none. Brilliant!
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Excellent
Facilities: Satisfactory
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Satisfactory
Safety / Security: Excellent
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by S A (Daughter of Resident) on Wednesday 7 December 2016. Relates to November 2016.
Excellent care at all times, my mum was looked after really well and nothing was too much trouble for the staff of Banbury Heights. They went out of their way to make sure she was happy and comfortable at all times.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by J H (Daughter of Resident) on Wednesday 7 September 2016. Relates to July 2016.
Banbury Heights Nursing Home was used for my father's rehabilitation that he so needed after spending a long period of time in the hospital. The care provided was of a high standard towards my father. The carers and nurses were very kind caring, friendly and considerate towards my father and us as a family. We were always made welcome and cannot fault the care that was provided.
How likely would you be to recommend Banbury Heights Nursing Home? Likely
Overall Standard: Satisfactory
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Satisfactory
Staff: Good
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by Margaret B (Sister-in-law of Resident) on Thursday 25 August 2016. Relates to August 2016.
A very caring service.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Julie A (Daughter of Resident) on Thursday 18 August 2016. Relates to August 2016.
For the past year, my mother has been a resident of Banbury Heights, the first five moths with her husband. Upon his death, the staff have helped her to move on, join in, become a new person. It is hard to find fault with the care that she gets.
She is very happy in herself, the carers encourage her to enjoy her life and help her with all her needs. She tells me she feels safe.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Sue G (Daughter of Resident) on Thursday 26 May 2016. Relates to May 2016.
My mother spent 8 weeks at the nursing home following her discharge from hospital. The care and support she received was excellent from the whole team. My mother initially was unable to do any of her personal care and had to rely on support from male and female staff. My mum felt that she was treated with respect and her dignity managed under the circumstances.
How likely would you be to recommend Banbury Heights Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Satisfactory
There are currently no awards/recognitions posted yet for Banbury Heights Nursing Home
There are currently no Care Home Idol entrants who have performed at Banbury Heights Nursing Home
