Banbury Heights Nursing Home

However, took one hour twice to come and take my friend to the toilet. No good.

Mum was in a transit/assessment bed with a view to move her down to family 200 miles away. She was very well cared for, looked after with dignity and respect. We visited when we could and both management and staff were extremely helpful and caring, very accommodating, even offering to feed us! Mum, unfortunately, passed away quite quickly and their handling of the situation with myself and family was exceptional. On talking to our funeral directors, they also sang their praises, saying it was one of the best homes they had dealt with. Very professional.

I am very pleased with how my wife has been made very welcome and the care my wife received is brilliant. Most of the staff are very helpful and welcoming towards myself as well.

We are very happy with the care you have given my mum also you all make us feel really welcome.

Thank you to everyone who has looked after me.

I found all staff very friendly, caring, helpful and considerate. The atmosphere in the day room was family-like.

The first impression I got when entering the home to see my mother was how homely the place felt, also the cleanliness of the place. On entering the day room the staff were very welcoming and friendly. Overall I have been very satisfied with the care my mother has received.

My mother has been in this care home for quite a few weeks. She is sadly leaving this week to go to a residential home in the town my mother and father live, we are going to miss this home so much and wish we could keep Mum there as the staff are so lovely, caring and very welcoming but it’s better for all the family to get mum in her own town. We would like to take this opportunity and I’m speaking for my father as well, to thank you all so much for taking such good care of my mum. We are going to miss you all and I know mum will as well, bless her! Such a big thank you from all my family.

After a ten day stay in hospital, I went to a hub-bed for rehabilitation. At first, I found it difficult but soon settled in with the help of staff and permanent residents. I enjoyed the quizzes and the singing hut also appreciated being able to go back to my own room if I wanted to be quiet or chat to some of my visitors.

My husband spent the last two months of his life here and was well looked after by both carers and nursing staff, who were friendly and kind. There was a family atmosphere and I was always warmly welcomed by all staff when visiting. I am glad my husband was able to spend his final days here rather than in hospital.

Good on the whole. I was a temporary resident for 6 weeks. Can't write much due to broken right arm not functioning properly.

Very excellent care provided by all staff, very friendly helping.

I believe the staff way outshone the actual building which is very tired and dated, but then my mother-in-law wasn't looking at the decor!! Our experience, our first for all of us, was as good and positive as it possibly could be thanks to all.

My stay at Banbury Heights was short and unexpected. I found the staff cheerful and willing and they made my Christmas holiday.

I rate the staff as highly motivated and professional.

Thank you all very much.

I found Banbury Heights a very nice place. I was very looked after and for the way that they did look after me, was beyond my hopes. I will be sorry to leave the hospital, everyone was so helpful and courteous.

In my point of view, my mother had very good treatment and the staff were very patient with her. I found the home very clean.

The deceased was cared for in this nursing home from April 2015 to November 2018 when he died. He was a sick man and was cared for very well.

The resident has now passed away and they could not have been more supportive.