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Banbury Heights Nursing Home

11 Old Parr Road, Banbury, Oxfordshire OX16 5HT
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Banbury Heights Nursing Home, Banbury
Banbury Heights Nursing Home, Banbury
Banbury Heights Nursing Home, Banbury

Banbury Heights is a family-run nursing home that has been providing high-quality, person-centred care to the residents of Banbury since 2003.

At Banbury Heights, each resident has a tailored care plan developed by the nursing home’s team, together with the resident and their family.

Everybody’s needs are different so their care should be too – recognising this at all times is the key to their ethos of work at Banbury...  

Care Provided by Banbury Heights Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000N/A

Please contact our dedicated team for an individualised price based on your care requirements

Contact Banbury Heights Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Megan Holland (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (6)

Visiting

  • Family visits, Mon-Fri 9 am - 5 pm no appointments necessary so please stop by. For times please phone first so not left waiting too long.

Parking

  • 2 small car parks on site

Banbury Heights Nursing Home Reviews (91)

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9.3

Banbury Heights Nursing Home has a Review Score of 9.3 (9.323) out of 10, based on 19 reviews in the last 2 years. Over all time Banbury Heights Nursing Home has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from C S (Friend of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience
This place is better than a few years ago. The room is nice and meals OK.
Staff are nice too.

However, took one hour twice to come and take my friend to the toilet. No good.

Reply from Charles Taylor, Director at Banbury Heights Nursing Home
Dear C S,
Thank you very much for your feedback. We are always looking to improve the services that we offer so we would welcome a few more details regarding when your friend was waiting so long for staff to assist them. My email address is charles@banburyheightsnursing.co.uk if you are able to provide any additional information.

Yours Sincerely

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Review from Helen M (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience

Mum was in a transit/assessment bed with a view to move her down to family 200 miles away. She was very well cared for, looked after with dignity and respect. We visited when we could and both management and staff were extremely helpful and caring, very accommodating, even offering to feed us! Mum, unfortunately, passed away quite quickly and their handling of the situation with myself and family was exceptional. On talking to our funeral directors, they also sang their praises, saying it was one of the best homes they had dealt with. Very professional.

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Review from C K (Husband of Resident) published on 13 August 2019 Submitted via Postal Card
Overall Experience

I am very pleased with how my wife has been made very welcome and the care my wife received is brilliant. Most of the staff are very helpful and welcoming towards myself as well.

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Review from Julie K (Daughter of Resident) published on 29 July 2019 Submitted via Postal Card
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We are very happy with the care you have given my mum also you all make us feel really welcome.

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Review from Yvonne C (Resident / Service User) published on 25 July 2019 Submitted via Postal Card
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Thank you to everyone who has looked after me.

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Review from Marilyn B (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

I found all staff very friendly, caring, helpful and considerate. The atmosphere in the day room was family-like.

Reply from Charles Taylor, Director at Banbury Heights Nursing Home

Dear Marilyn, thank you for your overall positive response to your experience with us. It would be really helpful for us if you would be able to provide more details on why you rated our Activities as "poor" so that we can improve our service. Any feedback will be kept confidential but will help us to make things better for our current and future residents.

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Review from Roy M (Son of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

The first impression I got when entering the home to see my mother was how homely the place felt, also the cleanliness of the place. On entering the day room the staff were very welcoming and friendly. Overall I have been very satisfied with the care my mother has received.

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Review from Mandy S (Daughter of Resident) published on 23 July 2019 Submitted via Website
Overall Experience

My mother has been in this care home for quite a few weeks. She is sadly leaving this week to go to a residential home in the town my mother and father live, we are going to miss this home so much and wish we could keep Mum there as the staff are so lovely, caring and very welcoming but it’s better for all the family to get mum in her own town. We would like to take this opportunity and I’m speaking for my father as well, to thank you all so much for taking such good care of my mum. We are going to miss you all and I know mum will as well, bless her! Such a big thank you from all my family.

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Review from E G (Resident / Service User) published on 10 June 2019 Submitted via Postal Card
Overall Experience

After a ten day stay in hospital, I went to a hub-bed for rehabilitation. At first, I found it difficult but soon settled in with the help of staff and permanent residents. I enjoyed the quizzes and the singing hut also appreciated being able to go back to my own room if I wanted to be quiet or chat to some of my visitors.

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Review from S M (Wife of Resident) published on 20 March 2019 Submitted via Postal Card
Overall Experience

My husband spent the last two months of his life here and was well looked after by both carers and nursing staff, who were friendly and kind. There was a family atmosphere and I was always warmly welcomed by all staff when visiting. I am glad my husband was able to spend his final days here rather than in hospital.

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Review from Dorothy S (Respite Resident) published on 11 March 2019 Submitted via Postal Card
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Good on the whole. I was a temporary resident for 6 weeks. Can't write much due to broken right arm not functioning properly.

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Review from Jacqueline C (Daughter of Resident) published on 21 February 2019 Submitted via Postal Card
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Very excellent care provided by all staff, very friendly helping.

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Review from Karen D (Daughter-in-law of Resident) published on 7 February 2019 Submitted via Postal Card
Overall Experience
We found Banbury Heights to be a warm, homely, friendly and kind environment. All the staff were lovely and my mother-in-law was very well cared for.
Nothing was too much trouble and we felt all staff listened to our concerns and requests very well.

I believe the staff way outshone the actual building which is very tired and dated, but then my mother-in-law wasn't looking at the decor!! Our experience, our first for all of us, was as good and positive as it possibly could be thanks to all.

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Review from Anthony T (Respite Resident) published on 29 January 2019 Submitted via Postal Card
Overall Experience

My stay at Banbury Heights was short and unexpected. I found the staff cheerful and willing and they made my Christmas holiday.

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Review from Eric H (Resident / Service User) published on 15 January 2019 Submitted via Postal Card
Overall Experience
Right from arrival and during my stay, all staff showed a very open and very caring attitude. Much different to my previous experience.
You were made to feel you were part of a large family and no request was too much trouble. This goes for management down to cleaners.
I was impressed by the efforts to bring entertainment in just before Christmas.

I rate the staff as highly motivated and professional.

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Review from Sue R (Friend of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience
A very dear friend of mine moved from hospital in Banbury, to Banbury Heights on 17th November 2018. The respect, care and dignity they afforded my friend was exceptional. From the management, secretary, food providers, helpers and the nursing staff - they were warm and friendly, understanding and very willing and helpful.

Thank you all very much.

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Review from A T (Resident / Service User) published on 13 November 2018 Submitted via Postal Card
Overall Experience

I found Banbury Heights a very nice place. I was very looked after and for the way that they did look after me, was beyond my hopes. I will be sorry to leave the hospital, everyone was so helpful and courteous.

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Review from Jean C (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card
Overall Experience

In my point of view, my mother had very good treatment and the staff were very patient with her. I found the home very clean.

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Review from A R (Brother of Resident) published on 13 November 2018 Submitted via Postal Card
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The deceased was cared for in this nursing home from April 2015 to November 2018 when he died. He was a sick man and was cared for very well.

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Review from James T (Power of Attorney of Resident) published on 13 November 2018 Submitted via Postal Card
Overall Experience
We found all of the staff to be excellent. They were caring, helpful and informative.

The resident has now passed away and they could not have been more supportive.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 December 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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