Care Homes Owned by Taylor & Taylor Ltd

Thank you so much for your kind words. We're delighted to hear that your mum's transition to Shipston Lodge has been smooth and reassuring. It means a great deal to the team to know that the care, respect and friendliness we strive for every day are making a real difference. Your feedback will be shared with everyone here-it's truly appreciated.

Thank you so much for your kind and heartfelt words. We're truly honoured to have been able to care for your father during such an important time. It means a great deal to us to know that you and your sister felt supported and welcomed, and that our team could help make those final days a little easier. Respecting dignity and humanity is at the heart of everything we do, and your feedback is deeply appreciated. We'll make sure your message is shared with the team-it will mean a lot to them.

Thank you for sharing this lovely feedback. We're so pleased we could support your father at short notice after his fall and discharge, and that he felt comfortable-"like a hotel" will make our care and hospitality teams beam. I'll pass your thanks to the nurses, knowing he was safe and you had peace of mind means a great deal to us. Wishing him a smooth recovery

Thank you so much for your kind words. It means the world to our team to know your mum feels safe, happy, and well cared for at Shipston Lodge. We're delighted she's enjoying the activities and that you feel so reassured when you visit. We'll be sure to share your lovely feedback with the whole team-it really does make a difference.

Thank you so much for your beautiful words. It means the world to our team to know that we've helped your mum feel like herself again.At Banbury Heights, we believe that true care goes beyond tasks-it's about seeing the whole person, honouring their identity, and helping them reconnect with what brings them joy. It's incredibly moving to hear how your mum rediscovered her spark, especially through something as personal as her love for fashion.We're so grateful you entrusted us with her care, and we'll carry your kind words with us as a reminder of why we do what we do.

Thank you so much for your kind and thoughtful words. It truly means a great deal to all of us here at Shipston Lodge to know that you feel reassured and supported in the care your mum receives. We are especially touched that you've recognised both the visible and the quieter, behind-the-scenes elements of our care. It's often those unseen moments-whether through detailed monitoring, thoughtful planning, or quiet acts of compassion-that help us deliver the kind of holistic care we strive for every day. Thank you again for taking the time to share such a heartfelt reflection-it lifts our whole team.

Thank you so much for your lovely feedback. We're truly grateful you took the time to share your experience, and we're delighted to hear that both you and your mother felt so well supported during her stay with us.It's especially heartening to know that our team's friendliness, care, and attention made a positive difference, and that the environment, food, and amenities met your expectations. We take great pride in creating a welcoming, clean, and comfortable home for all our residents and their families.We're thrilled to hear your mother would recommend Shipston Lodge. that's the highest compliment we could receive. Thank you again for your kind words and trust.Warm regards

Thank you so much for taking the time to share your thoughtful feedback. We are delighted to hear that your experience at Shipston Lodge has been so positive and that you felt well cared for during your recovery.It's truly rewarding to know that our team especially our dedicated carers, nurses, and physiotherapists played such an important role in supporting your return to independence. We are very touched by your appreciation.We are committed to providing exceptional care and creating a supportive environment for every resident, and it's wonderful to know this has made a difference to you.Wishing you continued strength and good health as you return home.Warm regards,

Thank you so much for your incredibly kind and thoughtful review on carehome.co.uk.We're so pleased that your mother-in-law's stay with us made such a positive impression, especially given her initial hesitation about nursing homes. It means a great deal to us that she felt comfortable, respected and well cared for.Your words about our team being "super professional" and making a real difference truly warmed our hearts. We take great pride in creating a lively, welcoming environment, not just a care facility, but a community and to know that this came across so clearly is the highest compliment we could receive.Thank you again for trusting us with your mother-in-law's care. Please don't hesitate to get in touch if we can be of any support in the future.Many thanks Kind regards,

Thank you so much for your kind and thoughtful words. We're truly sorry for your loss and send our heartfelt condolences to you and your family.It means a great deal to us to know that your dad felt settled and cared for during his time at Banbury Heights. We're so pleased that he was able to enjoy the company of others, the activity sessions, and those special visits from the nursery and animal unit - they're moments we treasure too.Your kind recognition of the team's efforts, from personal grooming to everyday kindness, is deeply appreciated. We always aim to create a homely and respectful environment, and it's lovely to hear that these little things made a difference to you and your family.Thank you again for your recommendation - it truly means a lot.With warmest wishes,The Team at Banbury Heights Nursing Home

Thank you so much for your heartfelt review. We are truly honoured that you chose Esmere Gardens to support you during such a significant time in your life, especially following major surgery.Your kind words about our team mean the world to us. It's wonderful to hear that you felt cared for, understood, and uplifted throughout your stay. Providing comfort, dignity, and genuine human connection is at the heart of everything we do and your feedback reassures us that we're making a difference where it matters most.We're especially pleased that the little touches-like meals served with a smile, daily health checks, and thoughtful housekeeping- you feel at ease and supported. That's exactly the kind of compassionate, personalised care we strive to offer every resident and guest.On behalf of everyone at Esmere Gardens, thank you for your kind recommendation. We all send you our very best wishes for your continued recovery and wellbeing.