Stow Road, Moreton-in-Marsh GL56 0DS
"I booked myself into Esmere Gardens on 7th February 2025 until 14th February 2025. I am an 87 year old lady and on 7th Feb had mastectomy…" Read all 20 reviews
Esmere Gardens – Where Care Feels Like Home and Life Still Has Meaning Esmere Gardens is more than a care home—it is a place where residents are truly known, valued, and supported to live with dignity, connection, and purpose. Designed around the… Read more about Esmere Gardens Nursing Home
Armistice Close, Tilemans Lane, Shipston-on-Stour CV36 4QG
"I am extremely pleased with the care my father-in-law has had at Shipston Lodge. They are all very friendly and caring and nothing is too…" Read all 85 reviews
Live Fully. Feel Safe. Stay Connected. Shipston Lodge Nursing Home offers more than care—it provides a lifestyle of dignity, comfort, and peace of mind. Situated in the heart of Shipston-on-Stour, this purpose-built, family-run home combines clinical… Read more about Shipston Lodge Nursing Home
14 Dashwood Road, Banbury OX16 5HD
"We could not have asked for a better place to look after my uncle in his last few weeks. The care and compassion shown by everyone has been…" Read all 78 reviews
Julie Richardson Nursing Home is a family-run home in the heart of Banbury that has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003. The home features plenty of… Read more about The Julie Richardson Nursing Home
11 Old Parr Road, Banbury OX16 5HT
"Mum arrived confused, anxious, withdrawn, and deeply sad. From day one, the staff treated her with incredible compassion, patience, and…" Read all 81 reviews
Banbury Heights is a family-run nursing home that has been providing high-quality, person-centred care to the residents of Banbury since 2003. At Banbury Heights, each resident has a tailored care plan developed by the nursing home’s team, together… Read more about Banbury Heights Nursing Home
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Reply from Michael Morton, Business Project Manager at Shipston Lodge Nursing Home
Thank you so much for your lovely words. It means a lot to the whole team to know your father-in-law feels so well cared for. We always aim to go the extra mile, and hearing there's no comparison truly means a lot to us.
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Reply from Michael Morton, Business Project Manager at Shipston Lodge Nursing Home
Thank you so much for your kind words. It means the world to our team to know your mum feels safe, happy, and well cared for at Shipston Lodge. We're delighted she's enjoying the activities and that you feel so reassured when you visit. We'll be sure to share your lovely feedback with the whole team-it really does make a difference.
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Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home
Thank you so much for your kind words. We're truly grateful you took the time to share your experience. It means a great deal to the whole team to know that our care and support made a real difference during what we know can be a challenging time. We're here for you every step of the way, and your feedback reminds us why we do what we do. On behalf of everyone here-thank you.
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Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your beautiful words. It means the world to our team to know that we've helped your mum feel like herself again.At Banbury Heights, we believe that true care goes beyond tasks-it's about seeing the whole person, honouring their identity, and helping them reconnect with what brings them joy. It's incredibly moving to hear how your mum rediscovered her spark, especially through something as personal as her love for fashion.We're so grateful you entrusted us with her care, and we'll carry your kind words with us as a reminder of why we do what we do.
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Reply from Michael Morton, Business Project Manager at Shipston Lodge Nursing Home
Thank you so much for your kind and thoughtful words. It truly means a great deal to all of us here at Shipston Lodge to know that you feel reassured and supported in the care your mum receives. We are especially touched that you've recognised both the visible and the quieter, behind-the-scenes elements of our care. It's often those unseen moments-whether through detailed monitoring, thoughtful planning, or quiet acts of compassion-that help us deliver the kind of holistic care we strive for every day. Thank you again for taking the time to share such a heartfelt reflection-it lifts our whole team.
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Reply from Gabriella Russell, Manager at Shipston Lodge Nursing Home
Thank you so much for your lovely feedback. We're truly grateful you took the time to share your experience, and we're delighted to hear that both you and your mother felt so well supported during her stay with us.It's especially heartening to know that our team's friendliness, care, and attention made a positive difference, and that the environment, food, and amenities met your expectations. We take great pride in creating a welcoming, clean, and comfortable home for all our residents and their families.We're thrilled to hear your mother would recommend Shipston Lodge. that's the highest compliment we could receive. Thank you again for your kind words and trust.Warm regards
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Reply from Gabriella Russell, Manager at Shipston Lodge Nursing Home
Thank you so much for taking the time to share your thoughtful feedback. We are delighted to hear that your experience at Shipston Lodge has been so positive and that you felt well cared for during your recovery.It's truly rewarding to know that our team especially our dedicated carers, nurses, and physiotherapists played such an important role in supporting your return to independence. We are very touched by your appreciation.We are committed to providing exceptional care and creating a supportive environment for every resident, and it's wonderful to know this has made a difference to you.Wishing you continued strength and good health as you return home.Warm regards,
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Reply from Gabriella Russell, Manager at Shipston Lodge Nursing Home
Thank you so much for your incredibly kind and thoughtful review on carehome.co.uk.We're so pleased that your mother-in-law's stay with us made such a positive impression, especially given her initial hesitation about nursing homes. It means a great deal to us that she felt comfortable, respected and well cared for.Your words about our team being "super professional" and making a real difference truly warmed our hearts. We take great pride in creating a lively, welcoming environment, not just a care facility, but a community and to know that this came across so clearly is the highest compliment we could receive.Thank you again for trusting us with your mother-in-law's care. Please don't hesitate to get in touch if we can be of any support in the future.Many thanks Kind regards,
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Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your kind words.It truly means a lot to the whole team at Banbury Heights to hear that your brother is doing so well and that you've felt supported along the way. We're proud to be part of his journey and it's wonderful to see the progress he's made-it's why we do what we do.We'll make sure to share your feedback with the staff, as it will really lift their spirits. Thank you again for taking the time to share your experience.
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Submitted via Postal Card • Report
Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your kind and thoughtful words. We're truly sorry for your loss and send our heartfelt condolences to you and your family.It means a great deal to us to know that your dad felt settled and cared for during his time at Banbury Heights. We're so pleased that he was able to enjoy the company of others, the activity sessions, and those special visits from the nursery and animal unit - they're moments we treasure too.Your kind recognition of the team's efforts, from personal grooming to everyday kindness, is deeply appreciated. We always aim to create a homely and respectful environment, and it's lovely to hear that these little things made a difference to you and your family.Thank you again for your recommendation - it truly means a lot.With warmest wishes,The Team at Banbury Heights Nursing Home
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Reply from Michael Morton, Business Project Manager at Esmere Gardens Nursing Home
Thank you so much for your heartfelt review. We are truly honoured that you chose Esmere Gardens to support you during such a significant time in your life, especially following major surgery.Your kind words about our team mean the world to us. It's wonderful to hear that you felt cared for, understood, and uplifted throughout your stay. Providing comfort, dignity, and genuine human connection is at the heart of everything we do and your feedback reassures us that we're making a difference where it matters most.We're especially pleased that the little touches-like meals served with a smile, daily health checks, and thoughtful housekeeping- you feel at ease and supported. That's exactly the kind of compassionate, personalised care we strive to offer every resident and guest.On behalf of everyone at Esmere Gardens, thank you for your kind recommendation. We all send you our very best wishes for your continued recovery and wellbeing.
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Submitted via Postal Card • Report
Reply from Michael Morton, Business Project Manager at Shipston Lodge Nursing Home
Thank you so much for your kind and thoughtful words. It truly means the world to us to know that your mother's experience was so positive, and that our care and support made a real difference to both her and your family.We understand how daunting it can be to place a loved one in care, especially for the first time, so it's incredibly rewarding to hear that we were able to exceed your expectations. Our team takes great pride in not only delivering professional and high-quality care but also in creating an environment of warmth, respect, and compassion-so knowing that your mum felt well looked after and truly cared for is everything to us. Thank you for trusting us with your mother's rehabilitation and for taking the time to share your experience. We'll be sure to pass on your lovely feedback to our team-they will be so touched to hear it. If you ever need anything in the future, please don't hesitate to reach out.
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Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home
Thank you so much for sharing your heartfelt feedback. It was truly our honour to care for your uncle during his final weeks, and we are deeply grateful to have been entrusted with his well-being. We strive every day to provide compassionate, dignified care, and your kind words affirm that our efforts have made a meaningful difference for you and your family. Your appreciation inspires us to continue delivering the highest standard of care.
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Submitted via Postal Card • Report
Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home
Thank you so much for your kind words. We're truly grateful to hear that your husband was treated with kindness and dignity during his stay. It means a lot to us that you found the staff professional and welcoming.
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Reply from Kimberly Mae Pascual, Home Manager at Esmere Gardens Nursing Home
Thank you so much for your heartfelt review. It truly means the world to us to hear such kind words about Esmere Gardens. We are incredibly proud of our dedicated team, who work tirelessly to create a welcoming, calm, and supportive environment for all our residents and their loved ones. It's wonderful to know that you noticed the care and attention to detail we put into making Esmere Gardens feel like home, from the cleanliness and atmosphere to the special experiences we offer, like the birds of prey visit. Your recognition of our staff's hard work and compassion is deeply appreciated, and we will be sure to pass on your gratitude-especially to the special team member who supported you through such a difficult time. Thank you again for sharing your experience. Your words truly inspire us to continue providing the very best care and comfort to our residents and their families.
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Reply from Kimberly Pascual, Home Manager at Esmere Gardens Nursing Home
Thank you so much for sharing your wonderful feedback. We are delighted to hear that your father's stay at Esmere Gardens was such a positive experience. Our team strives to provide exceptional care, and it's heartening to know that you felt his comfort and welfare were always prioritised. We're also thrilled that he enjoyed his room, the meals, activities, and even the birthday celebration, moments are truly special for us as well. Your kind words about the professionalism and dedication of our staff mean a great deal, and we will be sure to pass them on. We are grateful for the trust you placed in us and hope your father continues to recover well.
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Reply from Lisa Campbell, Customer Care Manager at Esmere Gardens Nursing Home
Thank you so much for your thoughtful review! We're delighted to hear that you've had such a positive experience with our staff and facilities. Providing kind, helpful, and attentive care to our residents is at the heart of everything we do. It's wonderful to know that you find the rooms spacious and comfortable, as we strive to make every aspect of our community feel like home. Your feedback means a lot to us, and we truly appreciate your kind words!
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