Shipston Lodge Nursing Home

Thank you so much for your kind words. It means the world to our team to know your mum feels safe, happy, and well cared for at Shipston Lodge. We're delighted she's enjoying the activities and that you feel so reassured when you visit. We'll be sure to share your lovely feedback with the whole team-it really does make a difference.

Thank you so much for your kind and thoughtful words. It truly means a great deal to all of us here at Shipston Lodge to know that you feel reassured and supported in the care your mum receives. We are especially touched that you've recognised both the visible and the quieter, behind-the-scenes elements of our care. It's often those unseen moments-whether through detailed monitoring, thoughtful planning, or quiet acts of compassion-that help us deliver the kind of holistic care we strive for every day. Thank you again for taking the time to share such a heartfelt reflection-it lifts our whole team.

Thank you so much for your lovely feedback. We're truly grateful you took the time to share your experience, and we're delighted to hear that both you and your mother felt so well supported during her stay with us.It's especially heartening to know that our team's friendliness, care, and attention made a positive difference, and that the environment, food, and amenities met your expectations. We take great pride in creating a welcoming, clean, and comfortable home for all our residents and their families.We're thrilled to hear your mother would recommend Shipston Lodge. that's the highest compliment we could receive. Thank you again for your kind words and trust.Warm regards

Thank you so much for taking the time to share your thoughtful feedback. We are delighted to hear that your experience at Shipston Lodge has been so positive and that you felt well cared for during your recovery.It's truly rewarding to know that our team especially our dedicated carers, nurses, and physiotherapists played such an important role in supporting your return to independence. We are very touched by your appreciation.We are committed to providing exceptional care and creating a supportive environment for every resident, and it's wonderful to know this has made a difference to you.Wishing you continued strength and good health as you return home.Warm regards,

Thank you so much for your incredibly kind and thoughtful review on carehome.co.uk.We're so pleased that your mother-in-law's stay with us made such a positive impression, especially given her initial hesitation about nursing homes. It means a great deal to us that she felt comfortable, respected and well cared for.Your words about our team being "super professional" and making a real difference truly warmed our hearts. We take great pride in creating a lively, welcoming environment, not just a care facility, but a community and to know that this came across so clearly is the highest compliment we could receive.Thank you again for trusting us with your mother-in-law's care. Please don't hesitate to get in touch if we can be of any support in the future.Many thanks Kind regards,

Thank you so much for your kind and thoughtful words. It truly means the world to us to know that your mother's experience was so positive, and that our care and support made a real difference to both her and your family.We understand how daunting it can be to place a loved one in care, especially for the first time, so it's incredibly rewarding to hear that we were able to exceed your expectations. Our team takes great pride in not only delivering professional and high-quality care but also in creating an environment of warmth, respect, and compassion-so knowing that your mum felt well looked after and truly cared for is everything to us. Thank you for trusting us with your mother's rehabilitation and for taking the time to share your experience. We'll be sure to pass on your lovely feedback to our team-they will be so touched to hear it. If you ever need anything in the future, please don't hesitate to reach out.

Thank you for taking the time to share your feedback. I'm genuinely sorry to hear that your experience did not meet your expectations. I would have appreciated the opportunity to address these comments at the time (November 2024) to improve your stay. I am glad to hear that our chef did her best to accommodate your dietary needs. Thank you again for your comments. We value all feedback, as it helps us enhance our services. If you would like to discuss this further, please don't hesitate to contact me directly.

Thank you so much for taking the time to leave such a thoughtful and heartfelt review of Shipston Lodge. We are truly honored to have had the opportunity to care for both your parents. We are so glad that our team's efforts to create a caring, respectful and positive environment made a meaningful difference for your family. Your kind words about the staff's attentiveness, the variety of social activities, the homemade food and the support during such a challenging time mean a great deal to us. Providing a warm, supportive and person-centered environment is always our priority and we are grateful that this was your experience. Please know that your recommendation of Shipston Lodge is greatly appreciated and will be shared with the team, as it is feedback like this that reminds us why we do what we do. With warm regards.

Thank you very much for your lovely review. It has been a pleasure looking after your dad and it is very rewarding to see him progressing. We are very proud of our staff in all departments who are passionate, committed and caring to all our residents. Please feel free to approach any of us if you wish to discuss any of your dad's care needs. Thank you.

Thank you for kindly taking the time to leave a review. It was such a pleasure having you in our care home and we are delighted to hear that we were able to help. Thank you so much for your lovely feedback and your generous donation. We are very lucky to have a team of caring and passionate professionals that go above and beyond and proud of their work and love the residents they care for. We would love to see you again.

Thank you so much for taking the time to share your experience at Shipston Lodge. It's heartwarming to hear that your dad received such excellent care during his stay. I'm thrilled to know that our staff made him feel comfortable and respected throughout his time with us. We pride ourselves on providing a warm and welcoming environment and it's lovely to hear that the smiles and support from our team made a difference for you both. I'm also glad to hear he enjoyed the meals. Your kind words mean a lot to us and we're here for you whenever you need us in the future. Wishing you and your dad all the best!

Thank you for sharing your feedback with us. We truly value your comments, as they help us improve our care. We are sorry to hear that your experience fell short of your expectations. Your concerns matter greatly to us and we take them seriously. At Taylor & Taylor Care Ltd, we uphold high standards and I assure you our staff's conduct aligns with our values. Our team is extensively trained to provide care with competence, compassion, and professionalism. Regarding medication safety, we prioritise the well-being of our residents and our records did not indicate any serious errors during your stay. We believe there may have been a misunderstanding and we welcome the opportunity to explain along with GP evidence. We regret that you felt stranded regarding transportation; however, this was prior to being a resident with us. We would love to talk more about your experience and ensure all our residents feel safe and respected. Thank you again for your feedback. We hope to hear from you soon.

Thank you for your heartfelt message. We are honoured by your kind words and pleased to know your mother experienced a high level of care, dignity, and respect from our team. Our mission is to provide a supportive environment and it is heartening to know we made a difference during this challenging time. Your appreciation of our carers, medical team, and all staff means a lot to us. Thank you for recommending Shipston Lodge. We are committed to maintaining the high standards you described.