Shipston Lodge Nursing Home

Armistice Close, Tilemans Lane, Shipston-on-Stour CV36 4QG
Review Us
9.8 90 Reviews
  • Shipston Lodge Nursing Home, Shipston-on-Stour
Live Fully. Feel Safe. Stay Connected.
Shipston Lodge Nursing Home offers more than care—it provides a lifestyle of dignity, comfort, and peace of mind. Situated in the heart of Shipston-on-Stour, this purpose-built, family-run home combines clinical excellence with the warmth and sophistication of a boutique hotel.

Opened in 2019, Shipston Lodge operates on an All-Inclusive Care model. Every essential service is included in a single transparent fee—24/7 nursing support, expert chiropody, hairdressing, chef-prepared meals, engaging activities, and even transport. This approach removes financial uncertainty, ensuring consistent, high-quality care without hidden extras.

Designed to feel like home, the residence features elegant interiors, welcoming communal spaces, and beautifully landscaped gardens. Thoughtfully appointed rooms, calming décor, and accessible design support both independence and connection.

Care at Shipston Lodge is deeply personalised. Each resident benefits from an individual care plan developed in collaboration with family and clinical professionals—tailored to unique needs, routines, and preferences. Highly trained staff deliver compassionate, consistent support around the clock.

Life at Shipston Lodge is engaging and enriching. Whether reading in the library, relaxing in the on-site pub, or enjoying conversation in the café, residents are encouraged to live well, with purpose and enjoyment.

Shipston Lodge stands apart for its clarity, quality, and commitment to living well—because true care goes beyond meeting needs; it enhances every day.

Care Provided by Shipston Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1950 – £1950
  • Self-Funded Residential Dementia Care: £1950 – £1950
  • Self-Funded Nursing Care: £1950 – £1950
  • Self-Funded Nursing Dementia Care: £1950 – £1950
  • RESPITE Self-Funded Residential Care: £1950 – £1950
  • RESPITE Self-Funded Residential Dementia Care: £1950 – £1950
  • RESPITE Self-Funded Nursing Care: £1950 – £1950
  • RESPITE Self-Funded Nursing Dementia Care: £1950 – £1950

Choose clarity when it matters most. At Shipston Lodge Nursing Home, our All-Inclusive weekly fee means everything your loved one needs is covered—24/7 nursing, chef-prepared dining, housekeeping and laundry, salon & chiropody, local appointment transport, and a rich life of connection with daily activities and our in-house cinema. No hidden extras. No surprise invoices. Just safe, dignified care with consistent faces and clear communication.


Come and feel the difference. Tour the home, see the cinema in action, and meet our Home Manager—you’ll leave with simple next steps within 24 hours and the reassurance that you’ve found the right place. Peace of mind, one transparent weekly fee, and a warm welcome for the whole family.

These prices are only a guideline, please contact Shipston Lodge Nursing Home to find out the exact price for your requirements.

Contact Shipston Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Shipston Lodge Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gabriella Russell (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (65)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • At Shipston Lodge, believe that meaningful time with loved ones is essential to wellbeing. That’s why Shipston Lodge don’t place fixed restrictions on when residents can receive visitors. While Shipston do operate protected mealtimes to support high standards of nutrition and care, always take a flexible, person-centred approach—working closely with you to ensure you have quality time together, whenever it matters most.

Parking

  • At Shipston Lodge, believe family and connection central to well-being. That’s why Shipston don’t restrict when residents can see loved ones—visits are welcome whenever it suits the resident. Also offer convenient onsite parking for families and friends, along with easy access to local transport links to ensure visits are always stress-free. Whether you’re popping in for a quick hello or staying for a longer visit, make it easy for you to feel at home.

Shipston Lodge Nursing Home Reviews (90)

9.8

Shipston Lodge Nursing Home has a Review Score of 9.8 (9.766) out of 10, based on 26 reviews in the last 2 years.
Over all time Shipston Lodge Nursing Home has 90 reviews.

Overall Experience
  • 84
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Date Published
  • 90
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  • 26
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Reviewer Connection to Shipston Lodge Nursing Home
  • 42
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  • 6
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  • 4
  • 3
  • 2
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  • 1
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Total of 90, showing 21-40
Review from M B (Respite Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Good front of house and selling patter but lacking delivery. Staff attitudes range from affable and engaging to borderline bullying. Nursing competence is similarly hit or miss. Food is adequately palatable but in no way exceptional. I contracted for a week's respite stay but decided to leave after
a serious error of medication and a subsequent traumatic night. Despite assurances of transportation to and from the hospital I had to find my own way there and was left stranded by staff when no taxi could be booked for my departure. They didn't even offer to drive me to the bus stop.
Reply from Michael Morton, Business Project Manager at Shipston Lodge Nursing HomeThank you for sharing your feedback with us. We truly value your comments, as they help us improve our care. We are sorry to hear that your experience fell short of your expectations. Your concerns matter greatly to us and we take them seriously. At Taylor & Taylor Care Ltd, we uphold high standards and I assure you our staff's conduct aligns with our values. Our team is extensively trained to provide care with competence, compassion, and professionalism. Regarding medication safety, we prioritise the well-being of our residents and our records did not indicate any serious errors during your stay. We believe there may have been a misunderstanding and we welcome the opportunity to explain along with GP evidence. We regret that you felt stranded regarding transportation; however, this was prior to being a resident with us. We would love to talk more about your experience and ensure all our residents feel safe and respected. Thank you again for your feedback. We hope to hear from you soon.
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Review from Kim W (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum originally went into Shipston Lodge for respite for a couple of weeks but due to deteriorating health stayed for 12 weeks until end of life two days ago.
We called it a hotel for the elderly because that is what it felt like, beautifully decorated, fresh flowers so clean and tidy but it is the
people running and working in the Lodge that made Mums failing health more bearable for her and the family.
Mum was treated with such care, dignity and respect from all levels of staff from the carers, medical team, the manager even the maintenance people and gardener. We cannot thank you all enough.
We were regularly updated with on going situations regarding her health and various decisions that had to be made. I have no hesitation in recommending Shipston Lodge to other potential residents and their families.
Reply from Michael Morton, Business Project Manager at Shipston Lodge Nursing HomeThank you for your heartfelt message. We are honoured by your kind words and pleased to know your mother experienced a high level of care, dignity, and respect from our team. Our mission is to provide a supportive environment and it is heartening to know we made a difference during this challenging time. Your appreciation of our carers, medical team, and all staff means a lot to us. Thank you for recommending Shipston Lodge. We are committed to maintaining the high standards you described.
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Review from Tim E (Husband of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife stayed for a brief spell of respite care (with a serious medical condition) so she relied completely on the staff, at all times she was treated with respect and kindness. I found that staff at all levels from carers, through medical staff to the Manager were interested in providing support both
to myself and my wife. I would recommend Shipston Lodge to other potential residents and their families.
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Review from D O (Daughter of Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went to Shipston Lodge for respite care in the middle of January, which we extended to the end of February as he was/is being looked after so well. His needs have regularly been assessed and any changes have been dealt with promptly and respectfully. We, as a family, have been fully included
in any decisions made.
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Review from Rebecca E (Niece of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been fortunate to have been given a place here at Shipston Lodge. She has been welcomed by all staff. I have found the staff to be so helpful and easy to communicate with. The whole atmosphere is wonderful. It's like a luxury hotel, and I wouldn't hesitate to recommend.
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Review from Louise A (Relative of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the facilities and care provided for our aunt. It is clean, warm, caring and welcoming. There are lots of activities to participate in, and the staff are absolutely wonderful. I would not hesitate to recommend this facility.
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Review from Diana F (Daughter of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my mum from a care home in Wales, the whole move was faultless. Everything at Shipston Lodge has been brilliant from day one, the care is excellent, management is very helpful, the receptionist is welcoming and has become my friend. The maintenance man is always helpful and smiling. I would
highly recommend Shipston Lodge for your loved one.
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Review from Graham B (Brother-in-law of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relatives have now been living at Shipston Lodge Nursing Home for nearly a year. As their conditions deteriorate, I have been impressed by the medical care of the nursing staff who have managed those difficult situations where a hospital visit has been required including arranging transport. Their
day-to-day needs are met with a smile and as a relative, I can relax knowing that their health and welfare needs are met in a professional fashion.
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Review from Tim W (Husband of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The welcome from the staff at reception on arrival could not have been warmer. All staff that we met were friendly, courteous and helpful. The medical staff were competent and trustworthy. The building was well maintained internally and externally. All areas of the Lodge were exceptionally clean and
tidy.
The resident's room was homely, well-decorated, spacious, clean and tidy.
There was extensive entertainment available for residents and this created a vibrant atmosphere.
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Review from H E (Friend of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly friend really enjoyed her week at Shipston Lodge. All the members of staff were extremely kind, and I was very impressed with the warm welcome and professionalism when I brought her in. Shipston Lodge is beautifully designed and she commented on how spacious and light it was. She particularly
enjoyed the library and loved playing the piano. She was delighted when another resident did a lovely pencil sketch whilst she played. She also enjoyed the gardens and appreciated that it was laid out for those with limited mobility, so there was nothing to trip on. It was a very good week for her and it has helped her to make up her mind about moving into the home long-term. Thank you to all the wonderful staff.
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Review from Christopher H (Son of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
So my mom has been looking for a care facility for a while now, Shipston Lodge is the fourth place we have tried. From the moment we stepped through the door we knew this was the right place. The staff are exceptional, present and compassionate, leaving you feeling that our mother is really been taken
care of.
There are lots of activities, opportunities for engagement. Living as I do in the States, it's great knowing that my mother is in safe hands, it really makes a big difference. Highly, highly recommend!
Reply from Ela Solomon, Manager at Shipston Lodge Nursing HomeThank you for such a kind review Christopher, we really appreciate you taking the time to leave feedback for Shipston Lodge Care Home It is great to hear that your Mum is having a great stay here and that her care is excellent. Staff at Shipston Lodge will be thrilled to read your kind comment.
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Review from A F (Son of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Shipston Lodge for well over two years and during this time we have both been very happy with the care that he has received. Management is diligent in the pursuit of high standards and is both attentive and approachable, being amenable to seeking a swift resolution if
concerns are raised. Contactable in person, by telephone or by email, they also instigate regular meetings at which relatives can discuss the running of the home, in person, with both management and heads of department. The excellent communal facilities are continually maintained to a high standard, both inside and out, making the whole environment a very pleasant place to be and residents are encouraged to accessorise their rooms as they see fit to make them more homely. Staff are professional in their approach and cheerful in their demeanour and, as a relative, I am fully informed, being contacted and updated whenever the need arises or a change has occurred.
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Review from Anna C (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how amazing the staff at Shipston Lodge have been, especially when Mum was at the end of life. The genuine care, compassion and respect for not only Mum but for us was second to none. The night staff who were on duty the night Mum passed supported us as a family, offering drinks and
a bed if we needed to sleep. They were professional in what they did, however, this was also done with compassion. Mum's care from the staff was outstanding. I want to thank all the staff at Shipston Lodge.
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Review from Tom C (Respite Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recommended by a medical professional to explore the possibility of respite care following a severe medical condition which had left me isolated, without food or drink for 36 hours, alone in my bedroom. I contacted the manager of Shipston Lodge who immediately arranged for me to come and stay
the following day. Following admission, I integrated into the care home community and was well treated, enabling me to make a full recovery and return home.
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Review from Margaret R (Ex Family Member) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband lived at Shipston Lodge for his final eighteen months with a rare condition, corticobasal degeneration. During that time he received first-class care and comfort. The staff were outstanding in their efforts to give him the best quality of life within the confines of his condition. They were
simply wonderful to me and our daughter as his life came to a close. We will never forget their compassion and understanding. Thank you so much.
Reply from Ela Solomon, Manager at Shipston Lodge Nursing HomeThank you very much for your kind words, will be shared with all team. It was a privilege for us to look after your husband, was an honour.
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Review from Suzanne C (Friend of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a short stay in hospital, a very dear friend of mine required some respite care. Wanting somewhere close to where I live, I made some enquiries in the area and Shipston Lodge came to my attention. Following a personal visit, I then had a very friendly and reassuring meeting with the manager,
who was warm and very welcoming. What followed was almost three months of a caring and very friendly stay at Shipston Lodge. My friend was very content and it was very apparent that he received first-class care in a very pleasant environment and, although not a recipient of the care, I would have no hesitation in recommending Shipston Lodge and its very warm and friendly staff.
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Review from L J (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first entering Shipston Lodge Nursing Home, I felt heard and understood. A Father with dementia and a Mother with a broken hip required very different care. Food was and is tailored to their needs; it is prepared by talented chefs. I cannot recommend this nursing home highly enough. It has the
most professional nursing staff, who, with the support of the kindest care assistance, housekeeping, maintenance and activity coordinators, deliver exceptional care!
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Review from Henrietta S (Wife of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and understanding - go beyond. My husband came to Shipston Lodge in January before Covid - he has been extremely well looked after as his condition gets worse. The quality of care is really good and all the carers care. The food etc is second to none.
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Review from H A (Husband of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything possible was done to put my husband and me at ease, as this was his first residential experience. At the end of his respite, my husband was full of praise for everything about his experience - food, staff, facilities and activities.
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Review from S H (Son of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom came here at very short notice after an acute deterioration in physical and mental status. The staff have been kind, itself, indeed "fantastic" to use my mum's words. We have changed from a family of constant worry about Mum's frailty to one which has every confidence she is as safe as it is
practically possible to achieve, and we can really enjoy our times visiting her.
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Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Shipston Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Shipston Lodge Nursing Home is calculated as follows: ( (267 Excellents x 5) + (20 Goods x 4) + (12 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 308 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shipston Lodge Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (5)

Gabriella

Gabriella Russell

Job Title: Registered Care Home Manager Joined: 2024

Led by Experience, Driven by Excellence


With over 20 years of NHS experience, our Care Home Manager brings deep clinical expertise and values-led leadership to every aspect of our service. Their commitment to safety, dignity, and outstanding care shapes a culture where residents are truly at the heart of everything we do. By empowering staff, promoting best practice, and fostering a strong team ethos, they ensure continuous improvement and uncompromising standards—creating a safe, supportive, and high-performing home for both residents and colleagues.

Jeya

Jeya Rajakumar

Job Title: Deputy Home Manager Joined: 2025

Compassionate Leadership, Everyday Excellence


As Deputy Manager, I bring a wealth of experience and a deep commitment to compassionate care. I work closely with the Home Manager to uphold the highest standards, support our team, and ensure that every resident receives safe, person-centred care. I lead by example—fostering a culture of trust, teamwork, and continuous improvement—so our home remains a warm, nurturing, and well-led environment for both residents and colleagues.

Camelia

Camelia Tuturiga

Job Title: Clinical Lead Manager Joined: 2025

Guiding Clinical Excellence with Compassion and Clarity


As Clinical Lead Manager, I am dedicated to championing the highest standards in clinical care. I support and guide our team to deliver safe, effective, and person-centred care every day. With a strong focus on continuous improvement and collaborative leadership, I work to inspire confidence, build clinical capability, and ensure every resident receives the quality of care they deserve in a safe and supportive environment.

Claire

Claire Church

Job Title: Head Chef Joined: 2021

Bringing Care to the Table, One Meal at a Time


I lead our kitchen team with passion and precision, ensuring every dish we serve supports the health, wellbeing, and enjoyment of our residents. With a strong focus on nutrition, taste, and presentation, I take pride in delivering meals that are both wholesome and beautifully crafted. My attention to detail, culinary experience, and commitment to a luxury dining experience reflect the high standards we uphold across our home.

Charlie

Charlie Miles

Job Title: Head of Hospitality Joined: 2024

Creating Moments That Matter, Every Day


I take pride in ensuring every resident enjoys an exceptional experience—where care, dignity, and thoughtful attention to detail shape everything we do. I lead on delivering high standards across hospitality, dining, and events, creating warm and welcoming spaces that feel like home. From daily service to meaningful celebrations, I design and coordinate moments that bring joy, connection, and a strong sense of community to life in our home

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