Shipston Lodge Nursing Home

Armistice Close, Tilemans Lane, Shipston-on-Stour CV36 4QG
Review Us
9.8 86 Reviews
  • Shipston Lodge Nursing Home, Shipston-on-Stour
Live Fully. Feel Safe. Stay Connected.
Shipston Lodge Nursing Home offers more than care—it provides a lifestyle of dignity, comfort, and peace of mind. Situated in the heart of Shipston-on-Stour, this purpose-built, family-run home combines clinical excellence with the warmth and sophistication of a boutique hotel.

Opened in 2019, Shipston Lodge operates on an All-Inclusive Care model. Every essential service is included in a single transparent fee—24/7 nursing support, expert chiropody, hairdressing, chef-prepared meals, engaging activities, and even transport. This approach removes financial uncertainty, ensuring consistent, high-quality care without hidden extras.

Designed to feel like home, the residence features elegant interiors, welcoming communal spaces, and beautifully landscaped gardens. Thoughtfully appointed rooms, calming décor, and accessible design support both independence and connection.

Care at Shipston Lodge is deeply personalised. Each resident benefits from an individual care plan developed in collaboration with family and clinical professionals—tailored to unique needs, routines, and preferences. Highly trained staff deliver compassionate, consistent support around the clock.

Life at Shipston Lodge is engaging and enriching. Whether reading in the library, relaxing in the on-site pub, or enjoying conversation in the café, residents are encouraged to live well, with purpose and enjoyment.

Shipston Lodge stands apart for its clarity, quality, and commitment to living well—because true care goes beyond meeting needs; it enhances every day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

At Taylor & Taylor Care, all our fees are truly All-Inclusive—offering complete peace of mind.
There are no hidden extras, no surprise charges, and no compromises. Everything your loved one needs to feel safe, supported, and at home is included—from enriching daily activities and freshly prepared meals to professional hairdressing, chiropody, and even transportation. It’s all part of our commitment to transparent, dignified care—where families can focus on what matters most, knowing everything is taken care of.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Gabriella Russell (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (65)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • At Shipston Lodge, believe that meaningful time with loved ones is essential to wellbeing. That’s why Shipston Lodge don’t place fixed restrictions on when residents can receive visitors. While Shipston do operate protected mealtimes to support high standards of nutrition and care, always take a flexible, person-centred approach—working closely with you to ensure you have quality time together, whenever it matters most.

Parking

  • At Shipston Lodge, believe family and connection central to well-being. That’s why Shipston don’t restrict when residents can see loved ones—visits are welcome whenever it suits the resident. Also offer convenient onsite parking for families and friends, along with easy access to local transport links to ensure visits are always stress-free. Whether you’re popping in for a quick hello or staying for a longer visit, make it easy for you to feel at home.

Shipston Lodge Nursing Home Reviews (86)

9.8

Shipston Lodge Nursing Home has a Review Score of 9.8 (9.789) out of 10, based on 31 reviews in the last 2 years.
Over all time Shipston Lodge Nursing Home has 86 reviews.

Overall Experience
  • 81
  • 3
  • 1
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Date Published
  • 86
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  • 31
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Reviewer Connection to Shipston Lodge Nursing Home
  • 39
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Total of 86, showing 61-80
Review from Bridget S (Sister of Resident) published on 26 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly and welcoming.
Home clean, spacious and well equipped.
My sister is welcoming to the staff and relaxed when they are around.
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Review from L T (Daughter of Resident) published on 9 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for ten months now. She has settled brilliantly, and the staff know her really well. Care is always dignified and respectful, and Mum is as well looked after as if she lived with family.
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Review from Rob S (Husband of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife moved to Shipston Lodge recently, and I was impressed with both the staff, level of care and the quality of the home. The staff are excellent, and the activities and care she has received have made a positive impact on her, and she is very happy at Shipston Lodge. I am confident that she will
be very happy at Shipston Lodge, and she will receive the best of care. The staff are always friendly and keep me up to date with what is happening and how my wife is doing.
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Review from Helen J (Daughter of Resident) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Shipston Lodge in October 2021. She chose Shipston because of its attractiveness and how she was welcomed by all the staff she met. She has often commented subsequently how kind and friendly she has found everyone. I have been very grateful to the staff for their kindness, positivity,
support and advice as my mother's health needs have changed. I feel informed and confident that the staff know my mother and are doing everything they can to care for her. The home itself is very comfortable with excellent facilities, clean and very calming, which all helps to reassure my mother and her family. I have seen many homes over the years, and I think Shipston Lodge is one of the best and certainly the right place for Mum.
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Review from Emma B (Daughter of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here for two years. I have been very impressed with the communication relating to my mum. The level of care is superb, and the staff are always cheerful and friendly. I feel reassured that mum is cared for and most of all, safe. I would and have recommended Shipston Lodge to other people.
Reply from Ela Solomon, Manager at Shipston Lodge Nursing Home

Thank you very much for your kind words in this review; your feedback is important to us.

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Review from M G (Daughter of Resident) published on 3 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Shipston Lodge since early December. The consistency of care and sensitivity of the staff is apparent from the outset. I have felt assured that he is not just ‘looked after’ but ‘cared for’. All interactions at every level for myself and his friends when making phone
enquiries or visiting in person have been pleasant, courteous and shown understanding.
Reply from Ela Solomon, Manager at Shipston Lodge Nursing Home

Thank you for your kind words. We are really happy to help when needed. I will share your beautiful review with my staff. Thank you again

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Review from Nicola A (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The biggest difference with Shipston Lodge is that all the staff really care and go that extra mile with the care. This must be a culture as everyone is the same. The atmosphere is always upbeat and cheery. It's a very hard thing to let someone else look after your loved one, but this place really
is the best.
Reply from Ela Solomon, Manager at Shipston Lodge Nursing Home

Thank you for your kind and lovely words. We really believe we make a difference in people's lives. I will share your message with my staff. Thank you very much again.

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Review from Dorothy W (Wife of Resident) published on 22 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I went in for respite care - I stayed for six weeks, and my husband is still a patient. I was really spoilt and got my "life" back again after caring for my husband at home for a few years. All the staff have become my family, and I always get a great welcome from them every visit - which
always lifts me up.
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Review from Karen P (Daughter of Resident) published on 12 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great personal care for my father and such lovely support for my mum when she visits.
Reply from Ela Solomon, Manager at Shipston Lodge Nursing Home

Thank you for the lovely comments. I will share these with the team, who take great delight in what they do. We are grateful to have the opportunity to give care and support that enhances people's lives. Thank you.

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Review from J O (Daughter of Resident) published on 9 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very happy at Shipston Lodge Nursing Home.
The care she receives is excellent; the carers are always greeting you with a friendly smile.
Mum enjoys the food; great care is made with the meals to suit Mums dietary needs. There is a good variety of meals to choose from.
Communication from
the nursing staff at the home is very good. If there is a problem, I get told, informed of the course of action and the outcome.
Since moving Mum to Shipston Lodge, she is happy and very settled. It’s a great comfort to know Mum is well cared for, safe and secure. Keep up the great job you are all doing.
Reply from Ela Solomon, Manager at Shipston Lodge Nursing Home

Thank you very much for your words. We will make sure we carry on providing high-quality care to all of our residents. I will share your nice review with my team. Thank you.

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Review from Elaine K (Daughter of Resident) published on 29 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is always distressing to think that we may spend our sunset days in what was once called 'Old Folks Home'. "You are not putting me in a home" is a frequent cry from those of a certain age and ability.
Consequently, my brother and I were dismayed and concerned when the decision was made that after
a long fit and healthy life at the age of 95, we had to decide that he was no longer capable of physically or mentally looking after himself. So with trepidation, I visited the Lodge, and soon all my worries and concerns were swept away. I received a warm welcome from the staff, who clearly understood my fears, and convinced me that my father would receive the best of care, comfort and support.
My father has been in residence at the Lodge for 7-months. I cannot praise the staff enough for their professionalism and positive attitude, and I know that my father is in good hands.
Although Father's capacity continues to decline, we are comforted that Dad is in safe hands and happy in his environment.
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Review from V R (Daughter of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the manager down, all staff are very caring. Mum loves her room, has lovely food and looks forward to mealtimes. There is a large amount of varied activities for Mum to join in. The nursing staff always let the family know if any health issues occur, and Mum's health care is fantastic. I have only
praise for all the staff at Shipston Loge. I'm so pleased Mum is very happy and well cared for; it is a huge worry taken away from our family. Thank you!
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Review from Christine S (Daughter-in-law of Resident) published on 10 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager and team have communicated well regarding my mother-in-law's arrival. They have worked hard trying to accommodate her needs, which has not been an easy task. (Handicapped by the surgery, slow response to doctor visits and prescription being delayed regularly).
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Review from Susan P (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to the home on Christmas Day 2020 after having a bad experience in hospital. She was struggling to eat. Nothing seems too much trouble for the staff; they were very kind and caring, and my mother soon picked up and felt very content and much happier. Everything seems to run very smoothly,
and the home always looked lovely, clean and very welcoming. I feel very lucky to have found such a lovely, friendly home for her final years.
Reply from Michelle Rogers, Manager at Shipston Lodge Nursing Home

Many thanks for your very kind words!
It is our pleasure to look after your mum and we are happy that you are happy with the care and surroundings provided.

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Review from Lynda L (Next of Kin) published on 27 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Shipston Lodge was fantastic. The care and compassion that was shown to my friend were outstanding. Lovely rooms, wonderful food, first-class nursing, lots of activities. The end of life care was emotional but extremely caring and loving. Wonderful place.
Reply from Michelle Rogers, Manager at Shipston Lodge Nursing Home

Thank you for your kind words and great review of our staff and home.

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Review from Patricia P (Sister of Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Efficient friendly staff. Very high standard of accommodation. No additional costs. All needs are met e.g. hairdressing and chiropody etc. Social activities including a pub on the top floor. Pleasant gardens. Spacious, comfortable rooms with french windows.
Reply from Michelle Rogers, Manager at Shipston Lodge Nursing Home

Thank you so much for your lovely review; it remains our pleasure to care for your loved one.

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Review from Katie L (Daughter of Resident) published on 18 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clearly giving excellent care to my mother. Really valuable feedback from all the staff I’ve spoken with. This has helped enormously to lift a lot of the worry and stress from my shoulders, being stuck, as I am a long way from the home, in a foreign country, unable to travel or visit during the pandemic.
Knowing that Mum is in a safe and in a genuinely caring environment - well there is nothing more important. Thank you.
Reply from Michelle Rogers, Manager at Shipston Lodge Nursing Home

We are so sorry that you have been unable to visit. Thank you for such a lovely review.

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Review from K W (Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Purpose-built. New parking. Everything satisfactory.
Reply from Michelle Rogers, Manager at Shipston Lodge Nursing Home

Thank you for a great review. We are very happy to be caring for you at Shipston Lodge and will take your rating seriously and look to be improving in the above areas.

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Review from M B (Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Shipston Lodge is next best to being in your own home!
Reply from Michelle Rogers, Manager at Shipston Lodge Nursing Home

Thank you for such a great review, we will continue to provide a safe and caring environment for you and all our residents.

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Review from Debi W (Daughter of Resident) published on 22 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved here in February from another care home and within days I saw an immediate positive change. My dad has late-stage vascular dementia and the care he has received from day one has been outstanding. The entire team are amazing, caring and extremely professional. The home is welcoming and there
is an air of a relaxed and happy "home" not just for my dad but all the residents. Nothing appears to be too much trouble and I can't thank all of them enough for making my Dad's stay so comfortable (and so cared for) in these last few months.
Reply from Michelle Rogers, Manager at Shipston Lodge Nursing Home

Thank you so much for taking the time to give us such a lovely review. It is our pleasure to care for your Dad.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Shipston Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for Shipston Lodge Nursing Home is calculated as follows: ( (318 Excellents x 5) + (27 Goods x 4) + (11 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 365 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shipston Lodge Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (5)

Gabriella

Gabriella Russell

Job Title: Registered Care Home Manager Joined: 2024

Led by Experience, Driven by Excellence


With over 20 years of NHS experience, our Care Home Manager brings deep clinical expertise and values-led leadership to every aspect of our service. Their commitment to safety, dignity, and outstanding care shapes a culture where residents are truly at the heart of everything we do. By empowering staff, promoting best practice, and fostering a strong team ethos, they ensure continuous improvement and uncompromising standards—creating a safe, supportive, and high-performing home for both residents and colleagues.

Jeya

Jeya Rajakumar

Job Title: Deputy Home Manager Joined: 2025

Compassionate Leadership, Everyday Excellence


As Deputy Manager, I bring a wealth of experience and a deep commitment to compassionate care. I work closely with the Home Manager to uphold the highest standards, support our team, and ensure that every resident receives safe, person-centred care. I lead by example—fostering a culture of trust, teamwork, and continuous improvement—so our home remains a warm, nurturing, and well-led environment for both residents and colleagues.

Camelia

Camelia Tuturiga

Job Title: Clinical Lead Manager Joined: 2025

Guiding Clinical Excellence with Compassion and Clarity


As Clinical Lead Manager, I am dedicated to championing the highest standards in clinical care. I support and guide our team to deliver safe, effective, and person-centred care every day. With a strong focus on continuous improvement and collaborative leadership, I work to inspire confidence, build clinical capability, and ensure every resident receives the quality of care they deserve in a safe and supportive environment.

Claire

Claire Church

Job Title: Head Chef Joined: 2021

Bringing Care to the Table, One Meal at a Time


I lead our kitchen team with passion and precision, ensuring every dish we serve supports the health, wellbeing, and enjoyment of our residents. With a strong focus on nutrition, taste, and presentation, I take pride in delivering meals that are both wholesome and beautifully crafted. My attention to detail, culinary experience, and commitment to a luxury dining experience reflect the high standards we uphold across our home.

Charlie

Charlie Miles

Job Title: Head of Hospitality Joined: 2024

Creating Moments That Matter, Every Day


I take pride in ensuring every resident enjoys an exceptional experience—where care, dignity, and thoughtful attention to detail shape everything we do. I lead on delivering high standards across hospitality, dining, and events, creating warm and welcoming spaces that feel like home. From daily service to meaningful celebrations, I design and coordinate moments that bring joy, connection, and a strong sense of community to life in our home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shipston Lodge Nursing Home to verify any information. View our terms and conditions. Shipston Lodge Nursing Home has an Enhanced Service - more info.