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Care Home Owned by E C Investments (Gloucestershire) Ltd in Herefordshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by E C Investments (Gloucestershire) Ltd in Herefordshire

Only the locations & reviews in Herefordshire for E C Investments (Gloucestershire) Ltd are showing below.

View the details of all 3 locations (with 28 reviews) owned by E C Investments (Gloucestershire) Ltd

E C Investments (Gloucestershire) Ltd Locations in Herefordshire (1)

 - Browse 1 Care Home owned by E C Investments (Gloucestershire) Ltd in Herefordshire
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Birchams Grange Residential Home
Clenchers Mill Lane, Eastnor, Ledbury HR8 1RW 
9.5 16 reviews
Birchams Grange Residential Home, Ledbury, Herefordshire
"Mum has been living at Birchams Grange for nearly a year now, and we are very happy with the care and support she is receiving there. All…"   Read all 16 reviews
  • from £1,425 / week
  • 29 Rooms
Location Type Care Home

Bircham's Grange Residential Care Home has been caring for the elderly for over 20 years and has established an enviable reputation for excellent care, this has been achieved with its long serving ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

E C Investments (Gloucestershire) Ltd Reviews in Herefordshire (16)

9.3

E C Investments (Gloucestershire) Ltd has a Group Review Score of 9.3 (9.324) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to E C Investments (Gloucestershire) Ltd must have a Review Score.

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Review of

Birchams Grange Residential Home

from C R (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at Birchams Grange for nearly a year now, and we are very happy with the care and support she is receiving there. All the staff are lovely, the care they provide is gentle, personalised and encouraging. They really get to know their residents, their likes and dislikes. Our mother
is treated with kindness and compassion at all times, with a respect for and an understanding of her character and personality. We love our mother very much and we feel that this care and affection is shared by the staff too, not just towards our mother but to all the residents.
Jane is a wonderful manager and always communicates promptly if there is anything the family needs to know or do. The activities arranged for residents are varied too - music, gentle exercise classes, crafts, cheese and wine tasting!
Mum says she enjoys living at Birchams Grange and she seems calmer, more relaxed and happier now than she was at home. I think it's because living at BG is like being on holiday!
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you so much for your lovely comments, it is a pleasure to care for Mum.
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Review of

Birchams Grange Residential Home

from David W (Son of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was extremely well looked after for three and a half years. From management to carers, there was always a sense of unfussiness but real care and kindness. I can not thank Birchams Grange enough for the professionalism and sensitivity that the staff showed in the last few days, and last hours,
of Mum's life. A wonderful place and a wonderful team of people.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeMany thanks for your kind words, it was our absolute pleasure to care for Mum, such a beautiful gracious lady, always with a wonderful smile for us.
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Review of

Birchams Grange Residential Home

from Andy R (Son of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is outstanding in every way!
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you very much for you kind words. It is appreciated very much.
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Review of

Birchams Grange Residential Home

from Ben J (Brother of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Birchams have looked after my sister with care & dedication.
I would recommend this excellent home to friends
The manager & assistant manager are exceptional and a credit to Birchams Grange.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you so much for your very kind words, we really appreciate the comments that you have made.
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Review of

Birchams Grange Residential Home

from Patricia J (Respite Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Birchams Grange for a year, during which time I have been really comfortable & well looked after. The staff have been most helpful & caring & I shall be sorry to leave.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeWe are very pleased that you have been so comfortable with us and we wish you well.
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Review of

Birchams Grange Residential Home

from J W (Son of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very poorly when she came to Birchams Grange from hospital. The care & attention she has received whilst being there has been first-class. She is now eating & drinking more, has gained weight and is so much happier. She has become more sociable and is returning back to good health. At
90 years old, her cheeky self has returned and it's a huge relief to know she is loved, cared for and thriving. All down to the wonderful team at Birchams Grange.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you very much for your kind comments, we are pleased that you are happy with the care that Mum is receiving.
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Review of

Birchams Grange Residential Home

from Margaret C (Wife of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed with the location, and Birchams Grange itself, staff very pleasant and caring. Decor and facilities clean and pleasant. Rooms are good with comfortable beds and good en suite. My husband was most impressed with the bath!
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you for your feedback, we are glad your husband enjoyed his stay with us.
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Review of

Birchams Grange Residential Home

from Frank Y (Respite Resident) assisted by family/friend published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a really happy time - marvellous food, great care and I look forward to visitng again next year.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you so much for your kind words, we look forward to welcoming you again in the spring.
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Review of

Birchams Grange Residential Home

from J B (Son of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and facilities are excellent. Staff couldn't be more caring and helpful. Father's room is a little small but was made available at short notice.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you for your comments, the view from Dad's window over the countryside is an outstanding one so hopefully enriches the room.
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Review of

Birchams Grange Residential Home

from K F (Son of Resident) assisted by family/friend published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Birchams Grange for two years and I have always found the care to be of the highest standard. It is refreshing to see the staff encourage residents to get involved in activities, trips and entertainment. The staff always appeared to be committed and motivated towards residents' care
and always have a friendly welcome and smile for families visiting. Birchams Grange have a great team.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you for your review on our service. We do indeed have a dedicated and caring team.
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Review of

Birchams Grange Residential Home

from Anna E (Next of Kin) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a welcome from lovely, friendly staff.
It is never a problem to visit at short notice and always find the resident looking clean, tidy and well cared for. Great that I can take my dog to visit too. The resident gains great pleasure from this. The home is very well run and we feel lucky to have
the resident residing here. Thank you.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeMany thanks for your kind words.
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Review of

Birchams Grange Residential Home

from John W (Friend of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has settled in very well.
I am very pleased to see her in good spirits and well cared for.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you for your positive feedback, your comments are appreciated.
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Review of

Birchams Grange Residential Home

from M G (Stepdaughter of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member has been a resident at Birchams Grange for several years and has been very well looked after. During my visits, the atmosphere in the home has always been a busy, friendly and caring place. It is always nice and warm in Winter with a high standard of décor, very clean and fresh.
The
meals are tasty, and there is a well-cared-for garden with an enclosed patio including outdoor furniture to sit out, enjoying good weather with coffee and cake or afternoon tea.
I have always been impressed with the standard of healthcare at Birchams Grange, keeping me well informed, and the management of the recent Covid outbreak was excellent. The staff are amazing, very kind, friendly, and happy to chat, although they are always busy! Trips out are arranged, eg. to see the beautiful bluebells flowering on the slopes of the hills in Spring or to a meal out locally. It is also possible to walk to the nearby woodland café for a change of scenery.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you for writing such a positive review, your comments are appreciated.
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Review of

Birchams Grange Residential Home

from C W (Daughter of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Birchams Grange has been incredibly positive. It was a hard and emotional decision to put family into care, but the managers and team have made it as smooth as possible. I am very satisfied with the care for Mum, she is settled, looks beautifully presented and I know she is safe.
The staff treat her with respect and speak to her as a valued person with humour and fondness. There have been a few minor teething issues with Mum settling in due to her dementia and huge change in living conditions but the communication and support has been great. I feel confident we all have the same aim of making sure Mum has the best quality of life possible. Although the care is predominantly for Mum, I feel supported too and I am certain and thankful that this is the right home for my mum.
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Review of

Birchams Grange Residential Home

from C M (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here have been so kind and thoughtful during my mother's time here. Her mobility has improved and all the staff are patient and understanding and have all taken the time to get to know her properly which, as a family, means so much to us.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you for the lovely review, we take pride in our person centred care.
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Review of

Birchams Grange Residential Home

from Sharon T (Daughter of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend this small, friendly care home, which is immaculately clean and fresh at all times, with dedicated well-trained staff who are the kindest, warmest people whose aim is the happiness, well-being, safety and dignity of all residents. There is a real team spirit and a happy culture.
My father has lived there for almost a year. He settled in very quickly and is extremely happy.
Meals are home-cooked by a small team led by a wonderfully caring cook who produces lovely well-balanced meals, and fantastic cakes! Much of the food is sourced locally.
The days are well-organised, with lots of activities to suit all interests, and a nice daily rhythm coordinated by a dedicated and fun staff member alongside the care team.
The managers are outstanding, with a hands-on approach. They are close to all residents and communicate well with their families. The care offered allows residents as much independence as possible, whilst recognising when assistance is needed.
Reply from Jane Fry, Care Manager at Birchams Grange Residential HomeThank you for this lovely review we appreciate your kind words.
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