My brother and his wife moved to Hill Ash House a few months ago, and as I live outside the UK, it has naturally been a worrying and emotional transition for our family. I recently visited for ten days and spent time with them every single day. All I can say is - wow.
The accommodation, both inside and out, is beautiful and impeccably maintained. The atmosphere is warm, welcoming, and filled with kindness.
I had lunch with them each day, and the food was consistently nutritious, delicious, and thoughtfully prepared - exactly the kind of meals that suit and comfort residents of their age. It was clear that great care goes into not only their wellbeing, but also their dignity and enjoyment of daily life.
The staff are compassionate, attentive, and genuinely caring. Nothing ever seemed too much trouble, and it was evident that the residents are treated with respect and affection.
The activities were fun.
I left with complete peace of mind knowing they are receiving truly exceptional care
↩Reply from Michele Harrison, Manager at Hill Ash House
Thank you so much for such a great review, it is lovely that the staff can see that their high standards of care are appreciated, all the staff are so dedicated, the housekeepers, kitchen team and carers alike. They make a great team. We look forward to welcoming you on your next visit.