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Care Home Owned by Curaa Group Ltd in Buckinghamshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Curaa Group Ltd in Buckinghamshire

Only the locations & reviews in Buckinghamshire for Curaa Group Ltd are showing below.

View the details of all 4 locations (with 193 reviews) owned by Curaa Group Ltd

Curaa Group Ltd Locations in Buckinghamshire (1)

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1 Care Home owned by Curaa Group Ltd in Buckinghamshire
Brook House Nursing & Residential Home

28 The Green, Wooburn Green, High Wycombe HP10 0EJ 

9.4 17 reviews
"An outstanding care home. This is evident by many factors; 1. The smile when you first greet the team. 2 . The personal effort made by…"   Read all 17 reviews
Location Type Care Home

Brook House has operated as a Nursing Home serving its local areas of Wooburn Green, High Wycombe and Beaconsfield for the past 30 years. Set in the idyllic village of Wooburn Green, the team at Brook House is delighted to offer excellent housing,… Read more about Brook House Nursing & Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 35 Rooms from £1,500 / week

Curaa Group Ltd Reviews in Buckinghamshire (17)

9.3

Curaa Group Ltd has a Group Review Score of 9.3 (9.293) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Curaa Group Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Curaa Group Ltd
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Review of

Brook House Nursing & Residential Home

from Kenny B (Brother of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An outstanding care home. This is evident by many factors;
1. The smile when you first greet the team.
2 . The personal effort made by staff to meet the desired goals and results.
3 Management is approachable and consistent in its mission to understand my brother.
4 Care has made a huge difference
to my brother's wellbeing and thus that reflection on family is positive.
5 My brother speaks very honestly of his happiness . He can be very critical.
6 Every time there has been an incident. The nursing team has been outstanding by informing me on time and have taken relevant steps. One such step was his last admission to hospital for a chest infection. On this occasion a doctor saw his shaking and administered medication which has result resulted in reduce dripping from the mouth And an enormous difference in the shaking to almost none.
I think that has made a lot of difference to my brothers well-being.
Thank you to the management , staff for all your hard work. It means a lot.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you so much for your kind words. We are truly touched by your thoughtful feedback. It means a great deal to our entire team to know the care and effort we put in is making a positive difference for your brother and your family. We remain committed to supporting him with compassion and consistency, and your appreciation encourages us to keep doing our best every day.

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Review of

Brook House Nursing & Residential Home

from A C (Son of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel my father is very well cared for by the staff. He appears to be very comfortable in his environment. He is well fed, clean at all times and well respected by the care staff who I personally have much fondness for. He is well liked by the staff and management and is very happy.
Reply from H Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thankyou for this wonderful review. Our management team members will be delighted to hear what you have said about them - I will share it with them today.

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Review of

Brook House Nursing & Residential Home

from Karen S (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father hasn't been in this home for long, as it was his birthday we asked if we could have a few family over to help him celebrate the day. We were offered a room and a buffet, the room was decorated with pics of my father doing in-house activities, some of which we didn't know he'd done. The home
went above and beyond to make this difficult day a very special day for all of us. My dad really enjoyed it too. Thanks to the lovely staff.
Reply from H Khan, Chief Executive Officer at Brook House Nursing & Residential Home

This is so wonderful to read - our team really does go above and beyond. Makes us immensely proud of them. Thank you!

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Review of

Brook House Nursing & Residential Home

from Robert L (Son of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Always friendly. Feel my mom who is difficult to deal with is looked after & safe.
Reply from H Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you for your kind review. We really appreciate it.

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Review of

Brook House Nursing & Residential Home

from L B (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my mother is very well carried for at Brook House. The staff are very kind and patient, even when dealing with challenging behaviour. They were very supportive to me by taking Mum to dental appointments for me. I don't have to worry about her, everyone is friendly. The only downside is sometimes
things I buy her go missing.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you for this wonderful review. We do love looking after your mum! I am disappointed that some items have gone missing. I will speak to the home about this asap.

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Review of

Brook House Nursing & Residential Home

from J H (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my dad's care has been good. There are wonderful, hardworking, kind staff, carers, and nurses. There was a concern last year because a fan had been put directly in my dad's face making him very ill but after complaining it stopped. The nurses have been very good, kind and helpful apart from
one who has left, this person didn't want to help and regularly shouted over me which was very intimidating. I do worry about the bedbound that the staff are having fun more downstairs. The food is fantastic and greatly enjoyed and always plenty of it.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Dear JH - thank you so much for your kind words about our team - they do work very hard to deliver oustanding care to our residents. We are also happy to see that any concerns you have raised have been addresssed. We take a very strict approach to staff not following our values and those found to be in breach are not allowed to stay on the team.

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Review of

Brook House Nursing & Residential Home

from Karen E (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Since Mum has been going there she has been a lot happier than she was at previous care home. I feel satisfied with what they do there for Mum. Any problems have always been resolved.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Hello Karen, Thank you for your kind words about the care your mother is receiving. We're truly pleased to hear that she's feeling happier with us and that you're satisfied with the support we provide. It's also encouraging to know that any concerns have been resolved to your satisfaction.We did notice the rating accompanying your review and would welcome the opportunity to understand if there's anything more we can do to improve your experience further. Our team is always here to listen and support - both residents and their families - with openness and care.

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Review of

Brook House Nursing & Residential Home

from D B (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been at Brook House for 5 months. I am impressed with the home. The staff are very helpful. They care well for all the residents. The home has a real family atmosphere, and they are for their residents a lot. I'm hugely impressed with the manager. He is kind and does everything to make
the families involved in the resident's care.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

We are so very grateful for this feedback - thank you. We will share this with the team and manager.

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Review of

Brook House Nursing & Residential Home

from Christine S (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here almost three years. Although her health has deteriorated considerably, but that was expected, we cannot be happier with the care she has received. Following a bad fall in November 2022, which she was not expected to recover from, the dedicated care staff have nursed her back to better
health and outcome.
The only concern is the rapid increase in costs. The fee was £3,200 in June 2021 and now £6,100 a month! We are aware of the pressures but hope the increases are less in the future.
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Review of

Brook House Nursing & Residential Home

from Raj F (Husband of Resident) published on 27 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident of Brook House for 4 years now and our family are pleased with the decision to have her in their care. It is a small, well-managed nursing home with a touch of the old-world charm. It is conveniently located and I don't have to travel halfway across the country to visit her.
The management and staff are approachable and collaborative which makes life easy for all. As a regular visitor I know the staff on a first-name basis. They are by nature considerate and compassionate. There's no nursing home that's perfect but the staff go the extra mile to please. My wife particularly likes the food there which is a bonus. What's more she is treated with dignity and I am happy that her key needs are met. There is constant communication between myself and the nurses and they are quick to call me to keep me updated on my wife's condition, medication, etc. I wish them well.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Hi - thank you very much for your feedback. We will share your kind words about our staff and our food with the teams.

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Review of

Brook House Nursing & Residential Home

from Steve A (Son of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House is a fantastic care home, all the staff are brilliant, friendly and helpful. Nothing seems too much trouble for them. My dad loved joking and chatting with them and all the other residents appeared happy as well. There are a wide variety of meals, all freshly prepared and the house and rooms
were always clean and tidy. I would highly recommend this care home.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

Thank you so much for this lovely review. I will share this with our amazing staff today.

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Review of

Brook House Nursing & Residential Home

from Cathryn H (Daughter of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, spacious older style home. Excellent nursing care from compassionate, empathetic staff. Excellent manager who really cares about the residents and staff. Mum is happy here which is the most important thing. I would highly recommend this nursing home.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your kind words. It is a pleasure to look after your mother.

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Review of

Brook House Nursing & Residential Home

from D M (Grandson of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the overall care of my grandmother and I feel her needs have been well met. Any health problems that have arisen have been quickly dealt with and she has been treated with much respect and dignity. Her room has been kept clean and tidy and each time I visit, she is always comfortable
and is very content in her surroundings.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your kind words, It is our pleasure to take care of such a lovely lady.

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Review of

Brook House Nursing & Residential Home

from Carol N (Wife of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When you enter Brook House you're greeted by professional and friendly staff, it is very happy. The food is excellent and plenty of fresh fruit and always drinks available. Always feel it is a home, very clean and they make sure they are stimulated with games and painting. Each person is treated as
an individual. Management is excellent, very approachable and will tell you if they are worried about your resident. The nursing staff, again, are the best and keep you informed about your resident. I am so happy that my resident is well looked after and safe.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your very kind words; we pride ourselves on including all families in the care of their family members and welcoming them into the home.

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Review of

Brook House Nursing & Residential Home

from D H (Husband of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brooke House Nursing Home looks after the residents with lots of care and the carers look after the residents with love and respect day and night. I feel that the staff including nurses are all undervalued. I have complete confidence in all of them.
Reply from Miranda Mead, Registered Manager at Brook House Nursing & Residential Home

Thank you for your kind words and we look forward to seeing you soon

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Review of

Brook House Nursing & Residential Home

from Stephen T (Grandson of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has settled in well and is very safe, comfortable and well. The staff are helpful and dedicated and the home is nice and clean.
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Review of

Brook House Nursing & Residential Home

from J C (Daughter of Resident) published on 25 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's and her general physical health has deteriorated in the last few months. The staff have responded to changes in her capabilities and needs with sensitivity and compassion. As a family, we feel that Brook House has become a home from home for our mum, which is of great comfort,
as we had always wished to keep her in her own home. Thank you to all staff and particularly the new manager, who has made some very noticeable improvements.
Reply from Haris Khan, Chief Executive Officer at Brook House Nursing & Residential Home

This is wonderful to read. Our manager has indeed raised the bar and we will continue to support her very positive endeavours.

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