Care Homes Owned by Curaa Group Ltd in Hertfordshire

10/10

A home at the centre of Harpenden community clearly improving under new management. Father admitted on emergency respite admission, thanks to the team now moving to a more convenient care home closer to his wife.

My Mum stayed at Field House for a week for respite care. The staff were very welcoming and made a great effort to make her feel at home and to help her to settle in. After a couple of days Mum seemed more relaxed and felt safe. The staff were very good at contacting me to ask about anything they needed clarification about and fed back helpful information about how she was doing when I visited. She said everyone was very friendly and she would definitely be happy to go back for another stay.

The Staff welcomed the whole Family with open arms & we'll be forever grateful.

- The best use was made of building not designed for the purpose. Lifts good.

Although I wish I could have continued to live in my home, Field House is becoming my home.

The rules are. "It's your Mum's home".

There is a varied daily activity schedule. Crafts, quiz's, sound and dog therapy and a choir!! This is a small example of the activities. The staff follow 'national days'. They are currently gearing up for a Valentines lunch with a profession singer attending. The home is decorated with hearts that the residents have created.

Any issues/problems are quickly resolved. Management are very approachable

My mother has been in Fieldhouse for 12 months, in this time there has been '3' managers, various members of staff have left and now appears to be running with the bare minimum. The activities have been very poor and always seem unplanned and rushed. (lack of staff) It took me 4 months to get regular updates on my mothers overall health and well being and this was with me visiting weekly. The change of managers doesn't seem to change anything, when I'm there they are always in meetings!!! Please note the majority of the staff are amazing.

Ashview Nursing Home is a very good, well organised Nursing Home. All staff do a very difficult job very well indeed. My late mother was made very welcome and comfortable by the staff, as were all the visitors to my mother. The operation of the end of life care enabled my mother to have a comfortable, pain free stay. Overall, very impressed and very thankful.

Many thanks to the staff who helped my friend have a special lunchtime celebration with friends for his birthday today. He enjoyed his fish and chips followed by a birthday cake supplied by the kitchen and a rendition of "Happy Birthday". Thank you Field House for helping him have a lovely day.

My mother recently died and the staff were so caring and considerate. Enough couldn't of been done for us. Will be forever grateful for all the kindness and thoughtfulness the staff showed us. There aren't enough words that would show our gratitude to everyone at Ashview Nursing Home. Thank you to everyone.

I would like to thank all the staff for their care of looking after my friend in his final month. Their dedication attention and care was the best I have experienced. All the staff at Ashview Nursing Home made his last month pass with dignity and care, plus made his widow's experience more bearable.

I cannot honestly say that I have enjoyed my three years at Field House. I do not claim that the care is very poor, but it is certainly not adequate in many respects. There are not enough carers to be able to spend time with each of the residents and not all the carers have the right attitude to make us feel respected or comfortable. The activities are not always suitable for our age or abilities. It would make us feel more normal if we had more contact with life outside the home. This month (April 2025) a new Home Manager has arrived so it remains to be seen whether any shortcomings will be improved. I certainly hope so.

Generally, my experience is excellent. However, there should be an additional toilet on the first floor for residents. At the moment, there is only one toilet for 23 residents.

Thank you Field House. Mum was there for several months. The staff have been very caring, changing Mum's bandages every few days. I was able to assist several times! Not that I minded as I could evaluate Mum's condition and encourage Mum. The management and administrative staff were exceptionally helpful given the logistical situation (I could only visit once a month for a few days). Everyone has been very kind and helpful, especially at the end, when I needed to talk and ask for practical advice. I warmly recommend Field House whether for a short stay or for longer.

Our mother was a resident at Field House for a 28 day assessment following a long stay in hospital with several health issues and in particular a high output stoma! She was so well cared for here ! I have to especially mention her nurse who was mums favourite, she really went the extra mile for mum at all times and had such a lovely caring nature. We would definitely recommend this home.

Field House was a gem of a find! My wife stayed there in November recovering from a hip fracture. I visited her almost every day thus seeing much of the activity in the home. Administration is exemplary from the initial assessment to the final discharge report; so detailed and caring. Security is good, so that one can be sure residents are safe. The atmosphere is very homely; whilst the building is older this gives it a warmth and charm difficult to recreate in more modern functional establishments. It has its quirks, of course, as the building has been adapted, but nevertheless it creates a warmth and quietness perfect for a healing atmosphere.The little garden is a real bonus.

The staff were exceptional: kind, compassionate, encouraging and professional, in all cases, especially the nurses, activity coordinators and catering staff. My wife benefitted greatly in Field House so accelerating her healing, for which we are very thankful.

My mother was resident in Field House Care Home for three years. She received excellent care me enjoyed all the activities and special events. I am very grateful for the particular care and attention as her anxiety levels increased and she could not be left alone. Staff were very considerate and caring.

I consider Field House excellent and would recommend it. I have had nothing but care and kindness and smiles from every member of staff from management, nurses, carers, cleaners, laundry lady, kitchen staff, and the lovely ladies who keep us busy with exercises and quizzes. I would also mention the nurses and carers who feed the people unable to feed themselves.

My mother was a resident at Ashview for nearly three years before sadly passing away in September. She had a number of health problems including dementia which eventually meant that the care she had been receiving at home had become inadequate. She very quickly settled at Ashview and we soon noticed a significant reduction in her anxiety levels which had been a major cause of concern to us whilst she was at home. The nurses, carers and staff at Ashview are very competent, caring and friendly, the care given to Mum throughout her stay was second to none. Communication with the nurses was excellent and they always found time for a chat about Mum's health. For us as a family the peace of mind we had during Mum's stay at Ashview, knowing that she was safe and well cared for 24 hours a day was invaluable. Ashview is a little gem!