Care Homes Owned by Wavemill Healthcare in Essex

My brother was in the home (Seven Arches) for over two years the staff were always kind and caring towards him. It was always being cleaned and was fresh. The food I saw looked good. Certainly smelled good. The most important thing in a care home though is to provide kindness and care in difficult circumstances which they did.

The staffing team have provided excellent care for my uncle. They are proactive and fully up to date with his well being and friendly style.

Welcoming from the start. Staff do an amazing job and are always on hand to help. The Manager Neetha is extremely polite, professional & helpful. My mothers room is clean & tidy although mum is not keen on her bed she understands it needs to be like a hospital bed for practical reasons. Overall I fully recommend this nursing home.

Only on one visit we were left feeling slightly uncomfortable - we were asking for chairs to sit on in my mother's room, my wife & I were met with what appears to be negative attitude but the chairs eventually arrived.

At the age of 96, my father passed away on 22 April. Since September 2022, when my father was first admitted to Seven Arches Nursing Home, I, and the rest of my family, have nothing but praise for the wonderful, caring and conscientious staff who have provided us all with support. I have heard stories from people whose relatives have been placed with other nursing homes suggesting less than acceptable care, but this has never been the case for my father - as far as we are concerned he has been as well looked after as he possibly could. My mother, who also died recently, always felt that she could rest easy knowing that my father was well taken care of. In all the 3 1/2 years that I have dealt with the staff at this establishment I have never had cause for complaint and for me they have provided reassurance that true professionalism has not died. A heartfelt thanks to everyone at the nursing home.

I feel he is safe and well cared for.

Thank you to everyone at Seven Arches Nursing Home

An excellent care home run by an outstanding team who consistently go above and beyond

, making dad a bit of bacon and eggs , Dean always knowing my dads favourite cup !!

All the staff were very caring and supportive, including the management who were very encouraging and understanding. The gardens are beautiful. The food is of a high standard, as is the quality of the activities organised. We couldn't have asked for a better place.

From all of the family and the grandchildren who adored their grandad.

I am glad she spent her last days in Seven Arches and would recommend this nursing home to anyone who is looking for one.

During his final days, my father was made as comfortable as possible and my wish that he should die peacefully in his own bed was respected. I have nothing but praise for the staff and thank them for the compassion shown to me at this sad time. I have no hesitation in recommending Seven Arches to anyone looking for a good nursing home for an elderly parent or relative.

If only we had found this nursing home sooner... Mum was at Seven Arches for only five weeks February - March 2024, but during her time there all the staff we encountered were caring, respectful, attentive, supportive and family-orientated. The manager and nurses were always on hand to welcome visitors, answer questions and keep relatives informed. When Mum returned for the second time, very poorly from Hospital, the care, palliative care and respect shown was humbling. Mum was comfortable and pain-free in her welcoming, bright, homely room with family able to visit at any time. I cannot thank the team at Seven Arches enough for making a very sad and difficult time as peaceful and comforting as it could be.

Even though our Mum was only with you for a short period of time, you looked after her with care and compassion.

The night carer who was with Dad as he slipped away showed such empathy and compassion to Dad and us and was comforting knowing such a kind person was with him in his final moments. Thank you to the manager and the night carer and everyone who supported us and Dad.

I cannot thank the staff enough for the care and kindness they showed my father during his illness and his death. The day and night staff were so lovely to me and my mum. Words cannot express how they made it so much easier for us. Again, thank you so much.

My father was a resident at Seven Arches from Sept 23 to Feb 24. I simply cannot thank the manager and all of the staff enough for the kindness, compassion and patience they showed to him during his stay. It was a difficult transition for Dad to move from his own home, however, as a result of the care he received, Dad was very happy and contented. For myself, knowing that Dad was safe was a great comfort, especially during the last weeks of his life.

Was apprehensive when she first went there but after I had made one or two visits I soon realised she was in very, very good hands. All the staff were caring and friendly and I can't speak more highly of them. The food was excellent and she was happy to be there.

The atmosphere is very calm, and the staff are genuinely caring and engaged. The rooms are comfortable, bright and spacious.

All staff were professional, caring and friendly. Always willing to help, and never any bother to them, even when busy. Brother had complex health issues, which were dealt with consistently well. Always left after a visit feeling he was in good hands.