"The care my cousin received was excellent. Unfortunately, she booked herself in when she could no longer manage at home. Her room had a…"
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from £1,650 / week
80 Rooms
Location Type
Care Home
Grand View Care Home offers residential, nursing, respite and dementia care in a luxury, purpose built environment located in Stamford.
All members of the team are chosen for their experience and ...
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about Grand View Care Home
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Learning Disability Care
Mental Health Care
Alysia Caring Group Reviews in Lincolnshire (38)
9.7
Alysia Caring Group has a Group Review Score of 9.7 (9.672) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alysia Caring Group must have a Review Score.
from Paul E (Relative of Resident) published on 17 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The care my cousin received was excellent. Unfortunately, she booked herself in when she could no longer manage at home. Her room had a balcony and beautiful views. The rooms are clean and well presented. It gives the impression of a high wit quality hotel and the food is very good. My cousin had a
very painful and unpleasant death but the staff were really good and made her time there as pleasant as they possibly could. This includes chasing the GP, MacMillan and facilitating the right pain relief. My cousin enjoyed the finer things in life so chose Grand View for her final weeks. Her family from Germany commented that it was like a very good hotel and also praised the staff for their kindness, professionalism, and care they provided. Unfortunately I cannot recall all their names but we would like to thank everyone that gave my cousin such great care. If you are looking for a great home for your loved ones I cannot recommend The Grand View Care Home enough.
Reply from Anita & Natalie, Deputy Managers at Grand View Care HomeThank you for your kind words and positive review. It was our pleasure to care for your cousin at Grand View and we will be sure to pass on your thanks to our lovely team.
from Elaine E (Independent Advocate Deputyship) published on 23 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I am an advocate for a resident who has resided at Grand View since November 2021 living, firstly on the ground floor, moving to the 2nd, nursing floor, a few months ago. Her care is overall excellent. She's always in clean clothes, is comfortable and well fed.
The ratio of staff to resident at GV
is good, sometimes boosted by agency workers who are mostly familiar to the residents. I understand that recruitment has secured additional carers which should minimise the need for this, however.
Although my resident does not partake in the activities on offer (which are many and varied) she does enjoy the one to one connections given.
Overall, Grand View provide a safe, professional place offering support and personal care which is excellent.
Reply from Simona Anton, Manager at Grand View Care HomeThank you very much for your kind review and lovely words, they really mean a lot to the team at Grand View Care Home
from Michael P (Son of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience2.0 out of 5
My father has been a dementia resident at Grand View in Stamford for over a year now and once again is receiving poor care. Just this week I have visited twice and both times on arrival he was wet through. Today I was told he hadn't been checked on for 5 hours to see if he needed the toilet.
They have
lost or damaged his expensive hearing aids numerous times. They even ran out of his medications more than once!
Far too many agency staff and a lack of activities is often apparent with residents just dumped in the communal lounge area for hours on end with nothing to do.
Fancy facilities that hardly get used and a brand new minibus that has sat in the car park unused for months. We now understand this is due to a recruitment issue that is being resolved. The care home itself is fitted out to a high standard and the food has always been good but repeatedly reporting the same issues is exhausting.
We are expecting vast improvements following in depth discussions with the owner.
from Jean L (Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have lived in Grand View for over a year and now call it my home. We are well cared fr by the staff. Who are willing to give us time with the tasks of living and are also helpful, listening to worries and meals, comforting and patient on down & sad days. We are encouraged to take advantage of the
good days in the garden either to sit quietly or join in one of the many activities planned by the entertainment staff. We are offered a choice of meals each day & can choose from an additional menu if preferred. Outside entertainment come frequently, music and games, visits from animals are particularly enjoyable. Someone is always on call for help, day and night. I am very pleased to have this home recommend by my daughter, where I can end my days comfortable and happy. This home is bright, airy and very comfortable. The care both day and night is very good. The meals are to our own choice, varied and attractively served. Notie is taken of any problems and helped by the staff, and personal preferences are noted. Help is always available. There are plenty of visiting entertainment offered and contact with the local community.
Reply from Anita & Natalie, Deputy Managers at Grand View Care HomeThank you very much for taking the time to leave a review for us! It is our absolute pleasure to care for you here at Grand View and I am so glad to hear you are enjoying your time with us. Please do not hesitate to speak with me our one of the staff if you need anything or have any other feedback.
from Sandra P (Daughter of Resident) published on 22 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
the management and staff are not only highly professional but also very caring in their contact with residents and their family.
They always have the residents wellbeing at heart, ensuring that they are happy and as active as they are able.
From the carers to the activities team, hairdresser, maintenance
team, kitchen staff and the laundry team, nothing is too much trouble, an ethos which is fully encouraged by the management team.
Overall, this is a very supportive and caring care home which also reflects the input of the owner who can often be seen at the coal face and always has a friendly word for everyone
Reply from Simona Anton, Manager at Grand View Care HomeThank you very much for your kind words and taking the time to write a review. I will be sure to pass on the feedback to our team here at Grand View, who I'm sure will really appreciate it.
from R G (Father of Resident) published on 2 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Our special needs daughter have been respite care for last two years regular with medical condition and we are very pleased the way she having care for her condition. The management team are very friendly and helpful they always listening our daughter's needs. The nurses and all the staffs are very
knowledgeable, kind and helpful. Our daughter is very happy and looking forward to stay there and all the staff really spoiled her. last two years she been going Grand View and we are very please for the services she have received has been wonderful. Thank you everyone at Grand View.
Reply from Simona Anton, Manager at Grand View Care HomeThank you for your kind words and lovely review, it is our pleasure to look after your daughter and we look forward to welcoming her back!
from Diana C (Respite Resident) published on 11 August 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been in Grand View for 5 weeks to recuperate from an operation. My husband had been in here previously for a year so I knew the home well and had always been impressed by the care he received.
The staff are so patient and kind and go out of their way to attend to all your requirements and
pleasures. I would say that most of them go that "extra mile" to make you happy.
The home is very well run by a delightful manager who takes a personal interest in every resident and all the staff including nurses, carers, kitchen staff, activity staff, cleaners and admin are most efficient and so friendly and carry out their work with a smile. The food is exceptional, varied and all residents are given alternatives to the daily menu. The activities on offer are excellent and led by a jolly team making the days enjoyable.
Not forgetting the support from very competent staff such as the hairdresser and chiropodist.
I have been very happy here and the care I have received has been wonderful.
Reply from Simona Anton, Manager at Grand View Care HomeThank you very much for your lovely review and kind words. It is our absolute pleasure to provide care for you and we are so glad you are enjoying your time with us.
from Joanne J (Sister of Resident) published on 5 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very nice environment where the staff provide fantastic care and where nothing is too much trouble. We have peace of mind knowing that my sister is safe and secure and safeguarded. She can choose to join in activities if she wishes and can forego them if she doesn't wish to. Would highly recommend.
Reply from Lauren Liveras-Hilali, CEO at Grand View Care HomeThank you very much for your kind review, it is our pleasure to care for your sister.
from P G (Husband of Resident) published on 5 August 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been involved with this home for two years, and it is constantly improving across all areas. I am confident, that with it's present management, and the ongoing support of the owners, it will continue on this path.
Reply from Simona Anton, Manager at Grand View Care HomeThank you very much for your supportive review, we really appreciate it!
from Michelle B (Sister of Resident) published on 22 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I am very pleased with the Care my brother is getting at Grand View. All the staff are amazing. They are helpful, friendly, supportive and go above and beyond. Always do everything to a high standard and are so good with my brother. I am very grateful to Grand View for everything. My brother has settled
in really well thanks to all the lovely staff.
Reply from Simona Anton, Manager at Grand View Care HomeWe're really touched by your kind words. Thank you for taking the time to share your positive experience about your brother's care at our home. The whole team at Grand View really appreciates it.
from Miranda B (Daughter of Resident) published on 21 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff were all very caring and dedicated. Residents are treated with respect. My mother was only a resident for one week but the experience was excellent and in the end, she had what I would describe as a good ending.
Reply from Simona Anton, Manager at Grand View Care HomeWe're really touched by your kind words. It was pleasure to care for your Mother. Thank you for taking the time to share your positive experience.
from Mandy P (Daughter of Resident) published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Grand View Care Home has improved my dads quality of life with all the activities and pastoral care as a family we don't need to worry about him, he has dementia and doesn't remember the fun he's had but we see it on social media, a brilliant clean lovely environment and I couldn't pick one person as
they all have worth. Thank you.
Reply from Simona Anton, Home Manager at Grand View Care HomeThank you very much for your lovely review and kind words, they really mean a lot to the team here at Grand View!
from M N (Daughter of Resident) published on 27 May 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Mum was moved in from the hospital - she went into floor 1 and was very well looked after by all staff - Senior nurses looked after mum very well and kept us informed at all times. Big shout out to them and also another 2 carers who looked after my mum so well. The pink team ladies are brilliant and
very inclusive of all residents. Good sized rooms. Lovely little coffee area to share with family and residents - could be bigger. The 1:1 was a challenge and some of them did not appear very clued up. Downside for me is the cost.
Reply from Simona Anton, Manager at Grand View Care HomeThank you very much for your review and kind words about our team, it means a lot to all of us here at Grand View Care Home
from R G (Father of Resident) published on 13 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Our daughter going regularly once a month for respite since 2023 at Grand View Care Home Stamford Uffington road and she loves there. she has got Dows syndrome and learning disability, She has been looked after very well and all her needs are met . They provide excellent care through out her stay and
she is very happy and looks forward to go there for respite. The staff, nurses, management all are very welcoming and friendly, helpful and knowledgeable. Our daughter is safe and well cared. As a family, we could not have asked for more. Thank you all.
We cannot thank them enough.
Reply from Simona Anton, Manager at Grand View Care HomeThank you for your kind words and positive review, it means a lot to the team here at Grand View Care Home.
from A S (Wife of Resident) published on 31 January 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
My husband has been at Grand View since April 2024 but this review is for his last month there. End-of-life care is different for everyone but the support and care from the nursing team and management at Grand View Care Home for my husband and myself was amazing. Thank you all.
Reply from Yvonne Allison, Operations Director at Grand View Care HomeThank you very much for your kind words and for taking the time to leave a review, it means a lot to the team here at Grand View.
from Joanne J (Wife of Resident) published on 20 January 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a resident for the last 3 months of his life. The whole staff team made it a peaceful, happy friendly experience for both him and his family. The care could not have
been better and he felt safe and cared for. As a family, we could not have asked for more in the way that we were also treated. The nursing, care and management teams went above and beyond in all areas. I cannot thank them enough.
Reply from Yvonne Allison, Operations Director at Grand View Care HomeThank you very much for your kind words and taking the time to write a review. It really means a lot to us and our staff who I will be sure to pass the positive feedback on to.
from Ron H (Father of Resident) published on 2 December 2024
Submitted via Website • Report
Overall Experience1.0 out of 5
If you need nursing care stay away from this home.
Lots of management changes over the last five years tells a poor story. We had issues with bank nurses. We had multiple events of incorrect meds. We had multiple issues of late delivery of time critical meds leading to multiple visits to hospital who
raised safeguarding issues.
In the end the home said my daughter was too complex (read trouble) so was not allowed to stay.
Reply from Yvonne Allison, Operations Director at Grand View Care HomeThank you for taking the time to share your concerns. We genuinely value feedback from our residents and their families, as it helps us improve our services. It's important to us that all residents receive the highest standard of care, and we take reports of any issues very seriously. We continuously work to improve our staffing and training processes to ensure that all care needs are met promptly and accurately. We appreciate your disappointment that your daughter could not return to Grand View, however, our goal is always to provide appropriate care for each individual's needs. We value your feedback and would welcome the opportunity to discuss your concerns further, please feel free to reach out to me directly if you would like to talk more about this.
from D C (Daughter of Resident) published on 29 July 2024
Submitted via Website • Report
Overall Experience1.0 out of 5
I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.
from Jo P (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View
team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.
Reply from Laura Mills, Group Customer Relations Manager at Grand View Care HomeThank you so much for your kind review and well-deserved praise of an amazing team. We are here for you all as a family and so glad we can work together to ensure the care of your treasured mum goes well.
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