"My Aunt has been a resident of Aspen Manor care home for just over six months. She was admitted to begin with as respite care following…"
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from £1,600 / week
80 Rooms
Location Type
Care Home
Aspen Manor Care Home is part of the family-owned Alysia Caring Group. The board of directors and the senior management team have over 50 years of care industry experience.
Quality of care is of ...
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about Aspen Manor Care Home
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care
Alysia Caring Group Reviews in Rutland (47)
9.7
Alysia Caring Group has a Group Review Score of 9.7 (9.672) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alysia Caring Group must have a Review Score.
from D O (Nephew of Resident) published on 3 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Aunt has been a resident of Aspen Manor care home for just over six months. She was admitted to begin with as respite care following illness however she now is a permanent resident. The care shown by all members of staff is outstanding. They are so friendly approachable and nothing is too much trouble.
My Aunt settled well and absolutely loves living there and in particular she very much enjoys the wonderful food and comfort of the surroundings. If you're looking for a care home in which place a loved relative I couldn't recommend Aspen Manor more highly. Knowing that she has safe and well care for gives great peace of mind.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind words and lovely review. It is our pleasure to care for your Aunt and we are glad to hear she is enjoying living with us, we couldn't ask for better feedback, which I will be happy to share with our hardworking team.
from D W (Daughter of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
Aspen Manor has been incredibly supportive during a difficult time for mum, whose day to day needs can be variable and decisions change similarly. The increased socialisation and activities mean she is often more animated and definitely more stimulated than living in isolation at home. The staff are
caring and during a recent illness, it was reassuring to know that they were monitoring mum more closely. Knowing that she is safe, with staff on hand 24 hours a day is an immense relief.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you for your kind review, we are glad we can bring you a sense of relief at a difficult time. It is our absolute pleasure to look after your mum and glad she is enjoying our activities schedule.
from W M (Daughter of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
It was a difficult time for us when we took our mum to Aspen Manor, it wasn't what she wanted but the team were approachable, friendly and supportive.
There is a good atmosphere, good coffee and lovely areas to sit and be with loved ones!
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review, I am glad we could support you well during this difficult time.
from Sarah M (Daughter of Resident) published on 23 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Aspen has looked after my father brilliantly when he had a medical issue they dealt with it efficiently and sympathetically and kept him safe and reassured. He is well cared for kept clean whilst keeping his dignity and helped with his food every mealtime . Staff are caring committed and always so helpful
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review. It is our pleasure to care for your father and I am glad to hear that you are happy with the care we provide for him. Please do not hesitate to get in contact if you ever need anything or have any further feedback.
from N C (Daughter of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Aspen Manor were there for me at a moment of crisis and helped me negotiate through my concerns and worries. The staff were and are all very kind and supportive, answering and dealing with any questions or concerns in a timely manor.
Mum and Dad are now safe and receiving the best 24hr care that
they need. It's a massive relief.
Thank you!
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review! We are glad we could help you in a time of need, it is our absolute pleasure to care for your parents here at Aspen Manor.
from Jeremy B (Son of Resident) published on 2 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has completed a 16-day respite stay at Aspen Manor care home in Rutland.
All the staff have been excellent, showing nothing but kindness and compassion to my mother who suffers dementia. They were patient and caring no matter what their role, everyone was so professional and supportive. Thank
you.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your review, and your kind words. I will make sure to pass them on to our lovely team at Aspen Manor.
from M N (Niece of Resident) published on 2 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My aunt moved into Aspen Manor in May 2025 and she settled well. She enjoys the food and speaks very highly of all the staff. We feel confident that she is safe and very happy.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review, it is our pleasure to look after your aunt.
from Stephen H (Next of Kin) published on 31 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Just an excellent experience of friendly, attentive and thoughtful care for my family member from the very beginning. The change in her since leaving hospital and moving to Aspen Manor has been remarkable, and returned her to her old self, looking well, clearly enjoying her time there and the care
she has been receiving.
Its the simple things that make the difference: friendly, smiling, talkative staff, who say "hello"; giving her some freedom and self confidence but watching out for her; good food; nice environment and room; and good activities and a real community feel.
Even before she arrived the support and help we had from the customer relations officer, the deputy manager and all the people we met, really helped us in knowing what to expect and eased us through the process, which we were very new too. Since arriving the manager and all the team have been brilliant. Thank you all.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you for your kind words, I will be sure to pass them onto our team. It is our pleasure to look after your family member, our staff here genuinely care about our residents and supporting their family members too.
from H H (Daughter of Resident) published on 24 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been in Aspen Manor for respite since May 2025. The carers really look after the residents with care and respect. Nothing is too much trouble for them, from bringing them drinks to ensuring they are happy with the food. Their clothes are laundered promptly and returned with a smile!
As
soon as you enter the building there is a warm welcome that remains throughout. l feel confident that mum is being looked after. In fact, when l see her or phone her she is often happily chatting to the other residents.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind words, it is our pleasure to look after your mum and we are glad she is enjoying her time here!
from D M (Grandson of Resident) published on 3 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My grandad came for a respite stay at Asper Manor. He didn't initially want to come to a care home but the staff made him feel welcome. My granddad was treated with dignity and respect. I could not fault the attitude of the staff who went above and beyond to ensure he had the best day.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review and lovely words, it means a lot to the team at Aspen Manor!
from M C (Respite Resident) published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff very attentive, willing to help with anything. Always a pleasure to help. Nothing is too much trouble. We had a week's respite and I can recommend it.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your lovely review, it means a lot to the team here at Aspen Manor!
from Tim J (Nephew of Resident) published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My auntie and uncle have settled in nicely. They are obviously well cared for in all aspects of their stay. From what I've seen, the food is excellent and the staff are friendly and more than helpful. The rooms are spotless and there appear to be numerous ways in which they are entertained. Overall,
very satisfied.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind words and lovely review. It means a lot to our team here at Aspen Manor!
from Julia N (Daughter of Resident) published on 30 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was admitted to Aspen Manor for 6 weeks recovery following a fall and surgery . The care she received was excellent. The staff are caring and friendly, they are respectful and responsive and I felt that she was safe in their care. The home itself is beautifully furnished and the opportunity to
have coffee together in the ground floor bar was lovely . The garden provides a nice outside space . The in house hairdresser a real bonus and lifted mums spirit . Mum did really well with their support and has been able to return to her own home. Should she need care again our family would be very happy for her to return here. Thank you
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review and lovely words. We look forward to welcoming your Mother here again should she need our services!
from Sarah P (Daughter-in-law of Resident) published on 18 June 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
An excellent experience from the first time we went to look around and on every visit weekly. Staff and management are all very friendly and very professional, nothing ever too much effort. The facilities available are outstanding with even a weekly activity program run by two wonderful ladies. The
personal touch doesn't stop there - they have their own personal hairdresser. Never looked back on our choice.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you for your lovely review! It means a lot to myself and the team here at Aspen Manor.
from A C (Resident) published on 16 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I had a one-week respite stay at Aspen Manor and the home was perfect in every way and I would not hesitate to recommend it to others. I will look forward to my next respite stay.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you for your kind words and lovely review. It means a lot to all of us here at Aspen Mano.
from S P (Resident) published on 11 November 2024
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Good quality support by well-trained staff. Accommodation is simple but comfortable and well-maintained. The food is appropriate and variable. I arrived with fairly low expectations but I was quite impressed by the effort constantly evident.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review, our staff will be pleased to receive your feedback.
from Marcella W (Daughter of Resident) published on 7 November 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Aspen Manor is an outstanding care home in every aspect. It does not have the look or feel of a conventional home and looks more like large apartments on the outside and a modern 5-star hotel on the inside. My mum (who was reluctant to go into any home) loves it at Aspen Manor. She is treated like family
by everyone and has made some great friends. I have seen how well my mother is cared for and she always sends positive texts about how well she is looked after. Her only slight critique has been about the selection/quality of the food. I would recommend Aspen Manor to everyone.
from Carol A (Daughter of Resident) published on 8 October 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad was at Aspen Manor for less than 5 weeks. We visited multiple times a day and witnessed such genuinely caring people working there. The receptionists always gave us the warmest of welcomes. The senior nurses showed real care and kindness, they went above and beyond and were always on hand. The wonderful
carers went to such great lengths to encourage Dad to eat and drink, which must have made a massive difference. The activities team often came to check on him and us, despite him being unable to partake in any activities. The brilliant and kind maintenance, housekeeping and office staff made an equally positive impact and we know the night and kitchen staff did so much behind the scenes. That so many came to offer their condolences after he'd passed away was incredibly comforting. It was clear they all cared greatly. I visited 18 homes before I found Aspen Manor. I'd been dreading moving Dad, the care he was receiving in hospital was excellent and the home he'd been at previously hadn't cared for him well. He settled in brilliantly and was so happy there, its outstanding staff, superb food and first-rate room and facilities.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you very much for your kind review and lovely words, I will make sure to pass them on to our staff members.
from J M (Son of Resident) published on 23 August 2024
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The care my father was given was excellent. The care, compassion and understanding demonstrated by the staff helped reassure my father that he would be happy at Aspen Manor when he first arrived, and this continued for the fifteen months he stayed at the home.
In his last few months, the attention
to detail in making sure he was always comfortable was obvious and greatly appreciated by our family. I highly recommend Aspen Manor.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you for your kind words and for taking the time to leave a review.
from Hywel D (Son of Resident) published on 8 August 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
The home is very friendly and welcoming. We find the care given to my mother and father very good and the staff are very caring. We are always informed when there are any issues.
However, we would welcome a regular update on my parents' well-being and care. Currently, we have to ring or speak to
the home to find out how they are doing and what treatment they are receiving.
Reply from Martine Blowfield, Manager at Aspen Manor Care HomeThank you for your kind words and your feedback. I have asked our Senior Carers to get in touch weekly by email or telephone to provide you with an update on your parents, it has also been added to their care plans. Please don't hesitate to get in touch if you would like to discuss this further.
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