Aspen Manor Care Home

Really appreciate the care you all provided to my father, who sadly passed away on 18/7/26. As a family, we were very pleased with his care & support & the time the team spent supporting us. Many thanks.

My Aunt has been a resident of Aspen Manor care home for just over six months. She was admitted to begin with as respite care following illness however she now is a permanent resident. The care shown by all members of staff is outstanding. They are so friendly approachable and nothing is too much trouble. My Aunt settled well and absolutely loves living there and in particular she very much enjoys the wonderful food and comfort of the surroundings. If you're looking for a care home in which place a loved relative I couldn't recommend Aspen Manor more highly. Knowing that she has safe and well care for gives great peace of mind.

Aspen Manor has been incredibly supportive during a difficult time for mum, whose day to day needs can be variable and decisions change similarly. The increased socialisation and activities mean she is often more animated and definitely more stimulated than living in isolation at home. The staff are caring and during a recent illness, it was reassuring to know that they were monitoring mum more closely. Knowing that she is safe, with staff on hand 24 hours a day is an immense relief.

There is a good atmosphere, good coffee and lovely areas to sit and be with loved ones!

Aspen has looked after my father brilliantly when he had a medical issue they dealt with it efficiently and sympathetically and kept him safe and reassured. He is well cared for kept clean whilst keeping his dignity and helped with his food every mealtime . Staff are caring committed and always so helpful

Aspen Manor were there for me at a moment of crisis and helped me negotiate through my concerns and worries. The staff were and are all very kind and supportive, answering and dealing with any questions or concerns in a timely manor.

Mum and Dad are now safe and receiving the best 24hr care that they need. It's a massive relief.

Thank you!

All the staff have been excellent, showing nothing but kindness and compassion to my mother who suffers dementia. They were patient and caring no matter what their role, everyone was so professional and supportive. Thank you.

My aunt moved into Aspen Manor in May 2025 and she settled well. She enjoys the food and speaks very highly of all the staff. We feel confident that she is safe and very happy.

Just an excellent experience of friendly, attentive and thoughtful care for my family member from the very beginning. The change in her since leaving hospital and moving to Aspen Manor has been remarkable, and returned her to her old self, looking well, clearly enjoying her time there and the care she has been receiving.

Its the simple things that make the difference: friendly, smiling, talkative staff, who say "hello"; giving her some freedom and self confidence but watching out for her; good food; nice environment and room; and good activities and a real community feel.

Even before she arrived the support and help we had from the customer relations officer, the deputy manager and all the people we met, really helped us in knowing what to expect and eased us through the process, which we were very new too. Since arriving the manager and all the team have been brilliant. Thank you all.

My mum has been in Aspen Manor for respite since May 2025. The carers really look after the residents with care and respect. Nothing is too much trouble for them, from bringing them drinks to ensuring they are happy with the food. Their clothes are laundered promptly and returned with a smile!

As soon as you enter the building there is a warm welcome that remains throughout. l feel confident that mum is being looked after. In fact, when l see her or phone her she is often happily chatting to the other residents.

My grandad came for a respite stay at Asper Manor. He didn't initially want to come to a care home but the staff made him feel welcome. My granddad was treated with dignity and respect. I could not fault the attitude of the staff who went above and beyond to ensure he had the best day.

Staff very attentive, willing to help with anything. Always a pleasure to help. Nothing is too much trouble. We had a week's respite and I can recommend it.

My auntie and uncle have settled in nicely. They are obviously well cared for in all aspects of their stay. From what I've seen, the food is excellent and the staff are friendly and more than helpful. The rooms are spotless and there appear to be numerous ways in which they are entertained. Overall, very satisfied.

My mum was admitted to Aspen Manor for 6 weeks recovery following a fall and surgery . The care she received was excellent. The staff are caring and friendly, they are respectful and responsive and I felt that she was safe in their care. The home itself is beautifully furnished and the opportunity to have coffee together in the ground floor bar was lovely . The garden provides a nice outside space . The in house hairdresser a real bonus and lifted mums spirit . Mum did really well with their support and has been able to return to her own home. Should she need care again our family would be very happy for her to return here. Thank you

An excellent experience from the first time we went to look around and on every visit weekly. Staff and management are all very friendly and very professional, nothing ever too much effort. The facilities available are outstanding with even a weekly activity program run by two wonderful ladies. The personal touch doesn't stop there - they have their own personal hairdresser. Never looked back on our choice.

I had a one-week respite stay at Aspen Manor and the home was perfect in every way and I would not hesitate to recommend it to others. I will look forward to my next respite stay.

Good quality support by well-trained staff. Accommodation is simple but comfortable and well-maintained. The food is appropriate and variable. I arrived with fairly low expectations but I was quite impressed by the effort constantly evident.

Aspen Manor is an outstanding care home in every aspect. It does not have the look or feel of a conventional home and looks more like large apartments on the outside and a modern 5-star hotel on the inside. My mum (who was reluctant to go into any home) loves it at Aspen Manor. She is treated like family by everyone and has made some great friends. I have seen how well my mother is cared for and she always sends positive texts about how well she is looked after. Her only slight critique has been about the selection/quality of the food. I would recommend Aspen Manor to everyone.

Dad was at Aspen Manor for less than 5 weeks. We visited multiple times a day and witnessed such genuinely caring people working there. The receptionists always gave us the warmest of welcomes. The senior nurses showed real care and kindness, they went above and beyond and were always on hand. The wonderful carers went to such great lengths to encourage Dad to eat and drink, which must have made a massive difference. The activities team often came to check on him and us, despite him being unable to partake in any activities. The brilliant and kind maintenance, housekeeping and office staff made an equally positive impact and we know the night and kitchen staff did so much behind the scenes. That so many came to offer their condolences after he'd passed away was incredibly comforting. It was clear they all cared greatly. I visited 18 homes before I found Aspen Manor. I'd been dreading moving Dad, the care he was receiving in hospital was excellent and the home he'd been at previously hadn't cared for him well. He settled in brilliantly and was so happy there, its outstanding staff, superb food and first-rate room and facilities.

In his last few months, the attention to detail in making sure he was always comfortable was obvious and greatly appreciated by our family. I highly recommend Aspen Manor.