Search...

Aspen Manor Care Home

Barleythorpe Road, Oakham, Rutland LE15 6GL
Aspen Manor Care Home Logo
Jobs
Aspen Manor Care Home logo
Aspen Manor Care Home, Oakham
Aspen Manor Care Home, Oakham
Aspen Manor Care Home, Oakham

Aspen Manor Care Home is part of the family-owned Alysia Caring Group. The board of directors and the senior management team have over 50 years of care industry experience.

Quality of care is of paramount importance to the team at Aspen Manor. All of their experience and knowledge has been used to design, build and furnish the home. The result is a beautiful home that the team are proud of, and...  

Care Provided by Aspen Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,700
Residential Dementia CareFrom £1,700From £1,700

The fees are 'all-inclusive' and there are no extras to pay. Hairdressing, Newspapers, Chiropody, all meals, snacks and drinks are included. The fees are individually assessed based on care needs, room choices and requirements. The fees shown are indicative only. Also other funding options can be discussed during a viewing of the home.

Contact Aspen Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Martine Blowfield(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Onsite parking available for visitors. There is no need to pre-book.

Aspen Manor Care Home Reviews (47)

Submit a Review
9.8

Aspen Manor Care Home has a Review Score of 9.8 (9.751) out of 10, based on 22 reviews in the last 2 years. Over all time Aspen Manor Care Home has 47 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Aspen Manor Care Home
Loading...
Showing 47 reviews matching selected criteria
Review from D H (Daughter of Resident) published on 2 August 2024 Submitted via Website
Overall Experience
Staff are very professional and attentive from the receptionist all the way through to the cleaners. The Customer Relationship Manager is very approachable and hands-on, taking any queries on board and acting effectively.

Mum has settled well and appears happy and content. As a family, we can relax knowing that she is being very well looked after. Aspen Manor is very bright, clean, hotel standard, modern, and a pleasant environment for the residents and their families when they visit, they even have a play area for the kids!

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you so very much for your review and your lovely kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from C D (Daughter-in-law of Resident) published on 2 August 2024 Submitted via Website
Overall Experience
Every member of staff I have met at Aspen Manor Care Home has been kind, thoughtful, helpful, friendly, and attentive. Nothing is too much trouble. They clearly care about the residents - and not just day-to-day care - but about getting to know them, what they like, what helps them, what makes them happy, and listening to their story. There is genuine affection when talking about those in their care.
I was also greatly touched to see the staff treating everyone with dignity. This extends out to the families. Navigating finding the right care for a loved one is distressing, and they worked with us with such empathy, they made a stressful and unsettling time much easier. Any issues are dealt with instantly and with sensitivity and thoroughness.

My own personal highlight was having a member of staff take time out of her day to locate some dairy-free milk so I could have a cuppa with my mother-in-law without triggering my allergies. Such small acts of kindness are invaluable.

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you so very much for your review, it is really appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T C (Daughter-in-law of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience

Aspen Manor is a bright, modern care home with various areas for residents and visitors to enjoy. The bedrooms and bathrooms are cleaned daily and residents become part of a caring, well-run community. The staff on reception understand the needs of the residents and cater accordingly. By 5pm the "front of house" staff finish and the evening staff have less knowledge of needs.

Reply from Laura Mills, Group Customer Relations Manager at Aspen Manor Care Home

Thank you for your review. Please do not hesitate to request a review of your loved one's care if there is anything you wish to discuss. We are always available.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G R (Respite Resident) published on 5 July 2024 Submitted via Postal Card
Overall Experience

All staff helpful, friendly and caring, rooms very comfortable, and as much like home as it is possible to be. Activities available for those who want them. Food very well cooked. In fact a very safe place for anyone who is no longer as mobile as normal.

Reply from Laura Mills, Group Customer Relations Manager at Aspen Manor Care Home

Thank you for your support of our lovely home and team. We are all looking forward to you returning to us on a long-term basis.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robin P (Husband of Resident) published on 22 April 2024 Submitted via Website
Overall Experience

My wife was admitted for 1 week of respite care for her Alzheimer’s condition. This was the first time she has been at a care home. From her initial admission up until me picking her up 7 days later, she has received excellent care and support. The carers even managed to get her to mix with the other residents during meal times. My wife has not wanted to mix with strangers for some months now. The home is modern and spotlessly clean. All of the staff I met or spoke to on the phone were friendly, professional and were able to answer all questions. I will happily use this home again when she next has a period or respite.

Reply from Laura Mills, Group Customer Relations Manager at Aspen Manor Care Home

Thank you so much for taking the time to leave your review. We will be more than happy to care for your wife again when you need us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from NicolaT (Daughter of Resident) published on 22 March 2024 Submitted via Postal Card
Overall Experience
I cannot rate Aspen's Care highly enough. The staff are friendly and caring and the care and attention my Dad received in his last weeks were amazing.

The care, the nursing, the food, and the welcome for visitors were outstanding. He was included in the activities at all times and we are so grateful.

Reply from Laura Mills, Group Customer Relations Manager at Aspen Manor Care Home

Thank you for your kind review. We're so happy things went as well as we all hope they will at such an important time of a family's journey. Your help, helped us to deliver the care your Dad required. The more we're all on the same page the better. Proof of perfect partnerships.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stella B (Wife of Resident) published on 22 March 2024 Submitted via Postal Card
Overall Experience

February was the last month of my husband's stay (a year) as he passed away on the 23rd of February. During his last month, he was looked after and cared for extremely well. He was kept clean and comfortable and all his needs were well catered for. The care and consideration given to myself and his family was also excellent. His whole stay at Aspen Manor made his last year as good as it possibly could be and his ongoing health problems were handled with care and compassion.

Reply from Laura Mills, Group Customer Relations Manager at Aspen Manor Care Home

Thank you so much for your lovely review. Your thanks and appreciation of our amazing team will be shared and very welcomed. Especially after your family's journey. Sending our very best regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sean D (Son-in-law of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience

My father-in-law was suffering with Parkinson's and dementia when he came into Aspen Manor Care Home so he needed a lot of care. He certainly got all that and more from the caring staff. When he got so poorly and it looked like he may have to go into hospital, his wife, of sixty-plus-years, pleaded with the staff to keep him in Aspen Manor because that's how highly she thought of the place. They did exactly that and he passed away peacefully there.

Reply from Sharon Almey, Manager at Aspen Manor Care Home

Thank you for your lovely review, from all the Aspen Manor team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leanne D (Granddaughter of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience

The care my grandad received from the team at Aspen Manor was exceptional. All of the staff went above and beyond to make it his second home, and to make us feel welcome. Everyone who cared for Grandad was so personable and their caring, lovely nature really shone. In an incredibly difficult time, it was made easier by knowing he was receiving first-class care. A beautiful home with an outstanding team.

Reply from Sharon Almey, Manager at Aspen Manor Care Home

Thank you so very much for your review and your lovely kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chloe P (Granddaughter of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience

My grandad came into your care at the start of his deterioration and the level of care during each stage was always excellent. He was accompanied to my wedding with one of the carers who took great care of him. The staff always treated him with such dignity which was one of our initial concerns having him in care. We are very appreciative of how you all looked after him and truly cared. Thank you.

Reply from Sharon Almey, Manager at Aspen Manor Care Home

Thank you so very much for your wonderful review, it is highly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie D (Daughter of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience

I can't rate Aspen Manor highly enough. My dad spent 2 months there and the care he was given was amazing, the carers went above and beyond to look after him, we went in every day to see Dad and not once did we find anyone unhelpful. They were all so kind. In my opinion, you'd struggle to find better.

Reply from Sharon Almey, Manager at Aspen Manor Care Home

Thank you so very much from all the Aspen Manor Team for your lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C K (Daughter of Resident) published on 22 November 2023 Submitted via Website
Overall Experience
I was hoping for a lot more understanding, compassion and effective staffing at the home but sadly their overall service let my mother down. One related to a safeguarding event and others involved a lack of communication on a number of occasions, especially during my mother's deterioration in health over the last 2 months in particular. Effective communication appears somewhat lacking and is a major weakness.

There were four main positives, the fact my Mum did not have a fall in the 3 months she was there and secondly 2 staff members were very kind towards Mum, the hairdresser was kind and the food was good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from A O (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience

My mum came to Aspen Manor for four weeks of respite care and she wasn't sure at first but came to like it. The staff were lovely and very caring, she came home a new person much more like her old self. Her mobility was much improved due to the staff encouraging and motivating her to be more independent. We will definitely return if she should need respite or more permanent care. I would definitely recommend Aspen Manor. We particularly enjoyed having coffee together in the bistro area.

Reply from Clair Johns, Unit Manager at Aspen Manor Care Home

Thank you for your lovely review. We are so pleased that your mum enjoyed her stay and look forward to seeing you all again in the future.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D E (Resident / Service User) published on 18 May 2023 Submitted via Postal Card
Overall Experience

I came into Aspen Manor when in need of urgent care after an infection, instead of planned respite two weeks later. We very much appreciated the flexibility and understanding shown. Everybody is willing to accommodate our requests. We would have liked staff to undertake walking assistance as requested by the physio. Each time we had to remind them several times and sometimes it was done around 10pm or not at all. It was suggested that we should send a photo of the socks (as we couldn't mark them) but we have still not received two pairs of socks that were laundered, one all royal blue and one with coloured dots on a dark background. Skin lotion also missing.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback. We are pleased that following your urgent admission, you recovered fully and were able to return home. It shows the outstanding care provided by our staff. We are sorry to hear about the two pairs of missing socks and the skin lotion. We have arranged for new ones to be...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John M (Relative of Resident) published on 30 January 2023 Submitted via Website
Overall Experience

Aspen Manor has a great staff of professional caring people that work together and deal with all the issues to manage the best quality of life - elderly or adult needing care. The staff are really great, very responsive to feedback and family input is integral to the care package. I feel very fortunate to have Aspen Manor to be available and provide much-needed residential care at a critical time for our family.

Reply from Sharon Almey, Manager at Aspen Manor Care Home

Thank you for your review, we will continue to strive not only to support our residents but also be a support network for their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H M (Friend of Resident) published on 30 January 2023 Submitted via Postal Card
Overall Experience

I visited my neighbour who was on short stay at Aspen Manor. They were very accommodating and having a Christmas Party which I was invited to partake in. Very friendly and welcoming staff.

Reply from Sharon Almey, Manager at Aspen Manor Care Home

Thank you for your kind comments and we look forward to seeing you again when you visit Aspen Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Resident / Service User) published on 30 January 2023 Submitted via Postal Card
Overall Experience

This is an excellent care home. I could not be more contented, given the fact that my husband died after a long illness in June, the kindness shown to me has been and is exemplary. Full marks all round, visitors and family are always welcomed. It is a happy place.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your kind words and for taking the time to provide us with a review. It was a pleasure to care for your husband and it continues to be a pleasure to care for yourself. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah T (Daughter of Resident) published on 15 December 2022 Submitted via Website
Overall Experience

My father was in Aspen Manor for just under 4 weeks before he sadly passed away. Because of the care of the wonderful staff, it gave us some quality time with my father which we will be forever grateful for. The minute you walk in the door you are engulfed with the same love and compassion all the staff give your loved ones. The atmosphere at Aspen Manor is one of family and your family becomes their family. I cannot recommend this place enough.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Dear Sarah, thank you for your most kind words. It is very much appreciated and I'll share your feedback with the whole team. Wishing you a peaceful festive season. Kindest regards, Sharon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from A S (Wife of Resident) published on 28 October 2022 Submitted via Website
Overall Experience
My husband came to Aspen Manor for respite care while a bathroom upgrade was carried out. Initially, for 2 weeks, it became 19 days as work over-ran. In the end that was a benefit as the extra days helped with an increased understanding of his needs. He has Lewy Body dementia - a rarer type of dementia with specific issues. He has very poor mobility, little speech, variable cognition, and severe hearing loss. Although these and other issues were discussed ahead of admission, and written information given, I felt it took some staff rather a long time to grasp their importance. Occasionally significant issues were overlooked.
However, from the moment of arrival, he was warmly welcomed, and the atmosphere of the home was relaxed and very friendly. All his care staff were kind and very caring, as were the house, kitchen, and management staff.

As understanding progressed through his stay, I have become more confident of and look forward to, requesting further respite in the future.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback. We will take on board what you have said and improve our service where necessary. We look forward to looking after your husband and welcoming you in the future. Best regards, Sharon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Resident / Service User) published on 6 September 2022 Submitted via Postal Card
Overall Experience

I arrived with trepidation not knowing what to expect. But everything was first class more like a luxury hotel with excellent care and very friendly.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for taking the time to give us a fabulous review of our service. I will share your review with the staff and I'm sure they will be thrilled to read it. If you ever feel there is something we could do better, please do not hesitate to let me know. Our aim is to make sure our residents are happy always. Best regards, Sharon

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 June 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Aspen Manor Care Home.

Upcoming Events

There are no upcoming events for Aspen Manor Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Aspen Manor Care Home.

Accreditations

There are no accreditations posted yet for Aspen Manor Care Home.

Meet the Team (2)

Martine Blowfield
Martine BlowfieldJob Title:Registered Home ManagerJoined: 2024
Martine brings over 20 years of experience as a Registered Mental Health Nurse (RMN). Her career has been dedicated to complex mental health services and elderly community care, with 15 years spent in management roles leading teams to deliver exceptional care. At Aspen Manor, Martine's priority is to create a warm, safe, and supportive environment where residents receive person-centred care tailored to their individual needs. She is committed to upholding the highest standards of care, ensuring dignity, respect, and well-being for every resident. She also recognises the importance of supporting families during their loved one’s care journey, offering reassurance, guidance, and compassionate support every step of the way.

A key part of the role is fostering a positive and motivated team, ensuring staff feel valued and empowered to provide the best possible care.

Clair Johns
Clair JohnsJob Title:Deputy ManagerJoined: 2021
Claire has been working in care for around 25 years now. She started her career in care when she was 18 and worked in a home for young adults with disabilities in Devon which is her hometown.
Clair started her career as a care assistant and decided to work in a dementia care home for the elderly, she loved it so much that she has worked in residential care homes for the elderly for the rest of her career to date.
Over the years she has completed various training which led to her completion of NVQ’s in Health and Social Care in Management.

Clair has worked for Alysia Caring since Aspen Manor opened in October 2021 and thoroughly enjoys her job as Deputy Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Manor Care Home to verify any information. View our terms and conditions. Aspen Manor Care Home has an Enhanced Service -more info.