Care Home Owned by RCB Healthcare Group in Hampshire

that standards of hygiene and care are very high. The staff are kind, considerate and very friendly, as well as being well-trained, and always make an effort to create a more personal relationship with their residents.

solicitors and access her will. This means we can honour her final wishes for her and she will be able to rest with her family where she wanted.
If I had not called on that day, she would probably have just been released to the local council for a public burial away from her family.
The care home had our contact details and knew we were the nearest to family our friend had. I think it is disgusting that they did not tell us she had died.

to chat and is always happy! Thank you to The Red House for looking after my cousin.

And with her health they look after her very well. Both the manager and another member of staff in particular are welcoming and very helpful at all times, always have time to talk to myself and my dad when we visit. The activities lady is also very helpful and helps Mum in all the activities. All the staff at The Red House are lovely.

Since moving in on December 22 she has thrived. She has gained weight, which is a testament to the food served. She is encouraged to join in with all activities of which there are many. From singers, arts and crafts and even a gong bath! On visiting I am always warmly welcomed by the team and always find mum to be well cared for. The communication is also very good, either by email or phone I am always kept up to date with mum's care which has alleviated all the stress that I had when she lived on her own. This has been the best move for mum and I can't thank the staff enough for their ongoing care

upset her, but she knows she is in the right place to be looked after. Personally, I have found all the carers to be very attentive to resident's needs, and really engage with them. The onsite management team have kept me informed at every stage regarding Mom's care which is reassuring. A highlight for me is that a care worker will call me if mom wants to speak to me or needs some reassurance due to being distressed. I cannot speak highly enough about Redhouse over the last 9 months and have recommended them to others who are caring for elderly family members.

providing healthy and tasty home-cooked meals, I always think it’s lovely how they ask the residents what they would like for dinner or tea, it’s lovely for them to have a choice. I would happily recommend the Red House to anyone looking for dementia care.

year, the home have been fantastic keeping the residents safe and keeping us a family, updated on Mum's condition at all times. I cannot praise the staff enough and thank them. As a relative, it's important not to worry about her care. It honestly feels like Mum is part of a big family that envelope her in love, care and attention. Thanks to the manager and team.