Care Homes Owned by Sfera Care in Wrexham

good if there are any problems which I have never encountered.

after everyone always available to talk if needed
Thank you all at bay tree

of others and realised he needed to around people who could help look after him in the way in which he needed but still be independent. Management have always been very approachable, friendly and helpful as have all staff and if there are any problems they are quick to help resolve, there has been some lovely wellbeing and enrichment activities/events were families are made more than welcome,
We feel our relitive is very much valued and supported in an exceptional manner and never have to worry, we know our loved one is cared for at baytree feel all staff /residents are an extention to our family as it has that warm loving caring atmosphere/approach.

was very good and her clothes and things were well looked after. Mum really didn't want to go into a care home but after a week of being there she said I should have done this years ago, she made friends and Mum was very happy at Bay Tree. A big thank you for looking after Mum so well, as they go the extra mile. The staff make the residents laugh and our very cheery and they make every resident feel special.

I phone or visit they are very approachable and more than happy to discuss any aspects of my mum's ongoing care. Her clothes are always so beautifully laundered and hung up in her room which is immaculately clean and tidy whenever I visit. The cooks have gone above and beyond to encourage her to eat more and provide food she enjoys eating and the staff, where they can, give the residents options of how and where they like to spend their day. My mum is very immobile but is always assisted by cheerful staff with all her personal care needs day and night. The environment is cheery and bright and the wonderful team of regular staff provide a happy caring atmosphere with such commitment to their roles.

at the Cherry Tree. Highly recommend it here for anyone looking for their loved one.

Bay Tree for making my mum welcome and looking after her.

or queries I might have! They are all so friendly and helpful and dad is really happy there and feels safe so for me, I feel he is in the best place! I can’t recommend Bay Tree House highly enough!

too much trouble and I am always kept well informed of any issues as and when required. I am 100% assured that mum could not be in a better place and the peace of mind this brings is priceless. Thanks, everyone.

but also will do anything for family members to help ease the initial transition and anything thereafter.
The owners have made some wonderful changes/improvements with a lovely visiting pod, ‘tea room’ for residents and always keep the gardens lovely. There are gorgeous floral murals in many areas and regular visits from the hairdresser/beauty care team.
During the lockdown/Covid period it was a safe haven from the virus.
Staff moved in for weeks and it was in total lockdown protecting the residents and staff.
Winning an award was completely deserved and everyone involved in this home should be proud - well done!

to anyone.

looked after with care, love and respect.

friendly and respectful.

nice and always kept clean. He does appear to have settled here.