Care Home Owned by Bescot Lodge in Greater Manchester

we haven't been for a while.
I love that they are dog friendly so I can take my dogs to see mum as i knew she'd miss them.
There are some amazing carers who appear very invested in the staff - obviously some are better than others. I'm also happy to see that in the year my mum has been there there has not been much of a change of staff providing consistency for the residents and family.
On first glance the home does not look as luxurious as some I have been in but it always seems clean and the murals on the walls are lovely and cheerful.
I would have given the home 5 stars if there was more staff which to allow more 1 to 1 time or activities but I know this is not the fault of the carers.

me that his care is the most important task to them, and when he has been admitted to hospital on many of occasions, they have discussed with me before or after his admissions. The staff are friendly and always have the time to discuss my father with me and that makes me feel he is in good hands in their care.

she is active, and since being there, she has been able to walk with a bit of help, which before she moved into the home, she could not do. She is happy here, and I would have no problem recommending someone to use this home if they need to. The staff are really friendly, always happy to see you when we can go for a visit, and keep you informed about things, especially during this very difficult time of Covid19. The staff have been really great during this time, making sure the residents have been looked after, and the families up to date with all the current guidelines. They have taken away all the worries and doubts I had about placing my mother in a care home rather than try and look after her myself.

you so much.

improvements are always being made and the charges are not as high as some but it is the care which is most important and I cannot fault that. I am aware that there are activities but as my father has limited mobility and likes to stay in his room, I cannot rate these. Occasionally, his call button hasn't been pushed in properly. When I went to view the home, I had not made an appointment but was welcomed in and shown around the premises.

significant friendships within the home.

naively, taken in by this which is why he went there. I now realise you have to look beyond the facade.

Thorton Lodge is in a different league in its care of my father and knows exactly what to do to defuse his anxiety and confusion (something the other home didn’t do although they claim to offer dementia care!)

The carers here are welcoming, efficient and seem totally genuine in their care with the residents. Some of the areas/furniture etc are a bit tired looking but it’s the care they offer that’s important and this far outweighs the look!

her standard. We are able to talk to management and the owner whenever we wish.

care plan.
The staff have asked us about my Dad's interests and life history and also have talked to us about plans for the future.
This home provides excellent all round care for residents and their families and friends.

She enjoys the food, having her hair and nails done. We feel much happier with mum having 24 hour care and that she is safe and well cared for.

night nurse, she was not improving. Both my mother and I, therefore, decided that 24-hour care was appropriate.

Since moving into Thornton Lodge, my mother's physical, psychological and emotional health and well-being have improved astonishingly. She is happy, conversant and better cared for than she has been in long while.

The care, commitment and dedication of the staff and their attention to the residents is exemplary. I would highly recommend this home to anyone.

a family member whose wife was already a resident. He is well cared for and the staff regularly assess his health and care needs.

feel happy and secure that our precious mammy is been cared for when we can't be there. From the owner, manager, to the cleaning staff, I can say all are so thoughtful and caring. Happily recommend Thornton lodge to everyone.

empathic towards all the residents. They strive to maintain the dignity of our mother at all times. They are intuitive to her needs and so very patient during difficult times. The staff appear to really care for our mother over and beyond it being their job. Nothing is too much trouble for anyone and they are at all times eager to meet the ever unfolding needs of our mother, as with the other residents. The home is clean and well maintained. Food is constantly on offer and individual needs/likes catered for. The calm ambience and emotional warmth provided to our mother maintains stability and reduces many of her anxieties. So appreciative ALL of the staff at Thornton Lodge.

using a commode or toilet rather than a bedpan. After a week and a half, she was taken on a trip out. She regularly gets involved with the daily activities all after being told she wasn't capable of moving. Thank you!

The premises needs a lot of improvements but this was never hidden. I cannot comment on my uncles daily routine of care other than he always spoke of Thornton Lodge as his home which I know he wouldn't be able to say had he not been cared for properly.