Bescot Lodge in West Midlands | 3 Care Homes

Review of
Leighswood
from B G (Daughter of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Leighswood's and their staff do a really great job.
They really care for my Mom and provide love and support not only to her but to me also.
Two members of staff have been amazing
I can't recommend them enough
Thank you for everything you do

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you so much for your review, It is a pleasure to take care of your Mom. I will pass your thanks on to the Team, Best wishes DM x.

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Review of
Bescot Lodge
from L M (Wife of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience

My husband was admitted in May and so far he is happy the way he is looked after by all the staff who are all friendly and welcoming, the best he has looked in ages.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind feedback. We're so pleased to hear your husband was happy with the care he received. It's wonderful to know he felt welcomed and had a positive experience with us. We're especially glad to hear he looked and felt better when he left, that means a lot to our team.

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Review of
Shire Oak House
from Gary B (Son of Resident) published on 18 July 2025

Submitted via Postal Card • Report

Overall Experience

We can't praise the staff for their care and love towards our mother they are the best!!

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Review of
Shire Oak House
from Marie T (Daughter of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

The care home is fantastic and brilliant and good place for the old people. I do recommend it to every body for their mother's to be. I really do love the place they are looking after my mom brilliantly and well beig they always give me a phone call if something happens to my mom and always keep me

up to date on everything what's going on. They all need a pay rise all the staff do an the manager as well. They look after the residents brilliantly.

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Review of
Bescot Lodge
from D R (Son of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

The care given to my father is exceptional, friendly and welcoming staff giving the utmost care at all times. The food is very good and we can see our Dad has improved in the care of the teams here.
The availability of the visiting hours is exceptional and the building is very clean.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're so glad to hear that your are happy with the care provided. We always strive to support and promote each individual's independence to the best of their ability.Your kind words mean a lot to our team !We do our best not to set restricted visiting, as we prioritise the well being and comfort of our residents. Families are always welcome to visit and spend quality time with their loved ones.

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Review of
Bescot Lodge
from M B (Son of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

The staff at Bescot Lodge overall are friendly, hardworking and caring towards those using the facility. I'm kept updated on any incidents which require them to inform me, I'm also greeted by name by most of the staff which is nice. I feel Bescot would benefit from having additional staff, due to its

capacity I creasing significantly since my father arrived. I would like to give special a mention to 4 members of staff, in particular, and admin Thank you.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you so much for your kind words. We're delighted to hear that you're happy with the care your father receives at the home. I will certainly pass on your lovely feedback to our staff, it means a great deal to them. Please be assured that we have increased staffing across all areas in line with the capacity, and this is reviewed regularly to ensure the highest standards of care are maintained

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Review of
Bescot Lodge
from D D (Niece of Resident) published on 3 June 2025

Submitted via Postal Card • Report

Overall Experience

I find Bescot Lodge Care Home to be very good for my aunt, she feels comfortable and cared for. She enjoys her walks to the local park and to the local church coffee morning. She is also taken shopping. The staff treat her kindly and joke with her which she enjoys very much. She is well taken of care

in my opinion. Please note - value for money question - I don't pay the bill, my cousin does, so she'd know better than me about value for money!!

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. We're so happy to hear that your aunt feels comfortable and cared for. Its wonderful to see her enjoying her walks to the park park and joining in on the coffee morning- she brings such lovely energy.We truly value your trust in us and are always here to support her in every way we can.

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Review of
Bescot Lodge
from P M (Sister-in-law of Resident) published on 23 May 2025

Submitted via Postal Card • Report

Overall Experience

I am very pleased with the care my brother-in-law has received, he was treated with great care and compassion, the staff here are very kind to the family and keep us updated on anything we asked.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. It was our pleasure looking after your brother in law , and we are happy you enjoyed your stay we us.

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Review of
Bescot Lodge
from Vanessa M (Daughter of Resident) published on 19 May 2025

Submitted via Website • Report

Overall Experience

mom became a resident at bescot Lodge in April, she was moved here from the local hospital on a D2A This was her 2nd care home in 3 months, & due to past experiences in the former home we were feeling apprehensive about her level of care in this one, but almost straight away the difference in mom was

amazing.
The staff at bescot have been wonderful, mom is eating and drinking better, she is using normal cups and cutlery again, she is being engaged with all the time and encouraged to do what she is able to the best of her capabilities, we as a family feel that the care given at bescot is just fantastic, they are onto any health concern from the off & keep you 100% informed and involved,
All the staff are always polite & welcoming & it has a really family atmosphere, they do daily activities & also have a mobile hairdresser available for the residents.
Mom is now a permanent resident and we feel this is the best decision for her and us.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're so pleased to hear that you're happy with the care your mom has received at Bescot Lodge. Our team works hard to promote independence while ensuring each resident feels valued and supported. We're truly glad to have her as part of our Bescot Family.

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Review of
Leighswood
from C J (Nephew of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

All the staff are friendly and helpful. They have helped my 97 years old uncle regain strength and confidence.

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you so much for your review, I will pass this on to the team. Kind Regards Becky.

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Review of
Bescot Lodge
from Paul F (Son of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

All the members of staff at Bescot Lodge are helpful and nothing is ever too much trouble which is very reassuring to know my father is receiving the best care and attention 24 hours a day. All the staff work so hard to make it a very pleasant and happy atmosphere. The home is very clean, social and

entertainment is organised for residents which is great! Well done to all the management and staff.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to leave your feedback. We truly appreciate your kind words and are glad to hear that you feel at ease with us. We always strive to do our best, and we'll sure to pass your message along to our staff.

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Review of
Shire Oak House
from R P (Friend of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

Today I visited this care home with one of my friends and noticed as soon as I entered how clean and tidy the place is. All staff are very friendly and welcoming and noticed how cheerful they are with the residents too. Staff really take care of their health,, medicines, and food. Very gentle and caring

towards the residents. My friends parents are safe here and I am glad to know this.

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Review of
Shire Oak House
from P M (Daughter-in-law of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law was placed in the care of Shite Oak House as she wasn't able to care for herself at home. She had quite a few falls. Shire Oak House have taken care of many (excellent Care). The Shire Oak staff have gone above and beyond in their care of my mother-in-law. The food is fantastic and

has a 5 rating on everything, lovely place, lovely place and the staff are fantastic.

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Review of
Bescot Lodge
from Carol E (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

When my mother was brought into Bescot Lodge we were all a bit apprehensive as to the type of care our mother would receive but from the first minut we were put at ease the manager and staff are so caring and informative special mention to the events lady who went above and beond her dutey to make mom

feel really welcom. We find that the care home is well managed with kind and careing staff.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words! We're so glad to hear that you felt at ease and welcomed. Your feedback means a lot to us.

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Review of
Shire Oak House
from S C (Sister of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience

I cannot praise the staff, the manager, or her deputy enough.
Despite many behavioural challenges from my sister who has mental health illness they treated her with dignity and patience and did their utmost to seek help/work with professionals and family to support her needs.
Although my sister has

now moved on I appreciate how the home went above and beyond for her.
All the staff greet you with a friendly manner and it is lovely to see them caring for the residents. The food was excellent and the home was always clean. We couldn't have asked for any more from any of the team at Shire Oak. Thank you!

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Review of
Leighswood
from R P (Son of Resident) published on 19 November 2024

Submitted via Website • Report

Overall Experience

The home has improved over the last few years with investment which was needed. I've always found the staff very welcoming, helpful and friendly.The manager and staff are very good and keep me informed and up to speed with things relevant to Mom. Communication is key and having the support of people

who want to help you during this time puts your mind at rest.

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you for the review. We appreciate the feedback and will pass this on to the team. Kind regards Becky.

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Review of
Bescot Lodge
from Lisa T (Daughter-in-law of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

My father-in-law is really happy at Bescot Lodge. All the staff are friendly and professional. He is well cared for and nothing is too much trouble. I feel confident that he is safe and all his needs are being met. He has made lots of friends too.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. We're so glad to hear that you and your father-in-law are happy with the care received at Bescot Lodge. He is a truly cherished member of our family and his positive energy and wonderful personality brightens everyone's day.

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Review of
Bescot Lodge
from J S (Grandson of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience

My gran has the best care possible, we have been to other care homes where my gran was staying at but this one is far better than the rest. All the staff have been amazing day and night. The management have been there to answer any queries needed. All I can say my gran has had 5-star treatment and this

care home is highly recommended.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words and for choosing us. It was a pleasure looking after your gran, she became a part of Our Family. We will be sure to pass on your review to the staff.

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Review of
Shire Oak House
from K A (Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

I have had a pleasant time here. The staff is wonderful, very caring and always looking after me. Making me laugh, feel at home and always listen to what I have to say. I cannot get better help elsewhere. The love I have got here I have never had. The best care workers you could ever find. Cannot express

in words, all are the best of the best.

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Review of
Bescot Lodge
from L B (Son of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience

Staff are pleasant and do try their best. More activities would be good.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words and feedback. We have taken your suggestion on board and are pleased to let you know that we now have a new Wellbeing coordinator working with us. She is currently liaising with our service users to plan and organise activities, tailored to their needs and requests.

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Care Homes Owned by Bescot Lodge in West Midlands

Bescot Lodge Locations in West Midlands (3)

Bescot Lodge Reviews in West Midlands (57)

Leighswood

Bescot Lodge

Shire Oak House

Shire Oak House

Bescot Lodge

Bescot Lodge

Bescot Lodge

Bescot Lodge

Bescot Lodge

Leighswood

Bescot Lodge

Shire Oak House

Shire Oak House

Bescot Lodge

Shire Oak House

Leighswood

Bescot Lodge

Bescot Lodge

Shire Oak House

Bescot Lodge

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