Bescot Lodge in West Midlands | 3 Care Homes

Review of
Leighswood
from Ron H (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

Julie and her team welcomed mother into their care and ensured she quickley adapted to life in her new home. I cannot thank them enough for the excellent job they do.
The home is spotlessly clean. The staff are always cheerful, helpful and attentive to resdients needs.

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you for your Kind Review Ron. I will pass on your Thanks to the team. Kind Regards Becky x

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Review of
Leighswood
from Claire G (Niece of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

Lovely, clean home! Staff are wonderful helpful and friendly.
Management great.
Plenty of things for my uncle to do during the day. Loves the singer Ozzy
He's loving it!
Very safe care home.
Halloween party with wigs put on fantastic.

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you for review Claire. We are so glad that you enjoyed our Halloween party! I will pass on your thanks to our team. Kind Regards Becky. x

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Review of
Leighswood
from Lee A (Nephew of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My Aunt has dementia and Alzheimers and has been resident here since early January 2025. The staff have been very polite and helpful. My Aunt seems much more settled now and we are thankful to all the staff at Leighswood for their efforts

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you so Much for your review, we are so happy that Aunt is settled here. I will pass your thanks on to the team. Best wishes. Becky x

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Review of
Leighswood
from L W (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

My Mom went to Leighswood about 5 weeks ago after 6 weeks respite in another care home. After feeling reluctanct to move but needing to have a location nearer to family she moved without any problems. The staff at Leighswood cannot do enough for my mom, anything she needs they make happen for her.

Their communication with myself and my family has been brilliant and I feel I can ask them anything no matter how trivial it may seem. My experience is that the residents are respected and cared for with compassion and warmth. My mom never wanted to be in a care home but they do their best to make it feel like home for her. I highly recommend Leighswood Care Home.

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you for your review. I will pass your kind words on to the team. We are so pleased that mom is happy here. Best Wishes Becky. x

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Review of
Shire Oak House
from Ade T (Son of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

My dad came to Shire Oak House on 10th July 2025. He is now coming up to three months staying at Shire Oak House. He really enjoys his time here, feels safe and is very relaxed. The staff from the management to the carers are amazing, very friendly and helpful, even the grandkids feel welcome. Beautiful

surrounds and perfect staff. Well done to everyone. Thank you.

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Review of
Shire Oak House
from D M (Nephew of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

A respite care place was arranged for my elderly relative after a series of falls and hospital admissions as they were unsafe in their own home. First impressions of both myself and my sister is that the all the staff and management are very good, with the care of their residents being the top priority.

The senior staff member who met us on the day my relative arrived was very friendly and focused on making my relative feel welcome and likewise the home's manager made time for me to explain my relatives situation, which was reassuring. My relative tells me that the meals have been good and more than enough for him. The room my relative has all the basics you need but maybe looks a little 'tired' in places but meets my relatives needs. However the level of care and concern has more than compensated for any minor issues with the facilities. I cannot comment on the activities undertaken as my relative has been there a short time. Early overall impressions are positive!

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Review of
Bescot Lodge
from Lillian K (Respite Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

It has been very good experience after having had a care crash on the 26 July and how I live alone it has been a very happy stay. In my past jobs I'd been cooking in a Care Home at night for two and a half years, so I could relate my experiences with the time I have been here and knowing what the staff

have to do regarding all the residents care. I will come to visit them all of them and very happy to do so. Wished that my mother could have stayed in a Home like this one, more happy would have been. Thank you.

Reply from Kiran Pal, Admin at Bescot Lodge

We're so happy you enjoyed your stay at our home. It was truly a pleasure to assist you during your time with us, and we're glad we could help towards your recovery. It's touching to hear that you…read more

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Review of
Bescot Lodge
from David S (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report

Overall Experience

Mom is very happy with everything at Bescot Lodge cleanliness, staff & care were all very good.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're glad to hear that your mom is happy.

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Review of
Leighswood
from S B (Son of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

Leighswood is a lovely care home, the home is nicely laid out with communal spaces and has a calm, homely feel. There's always something happening with staff engaging with residents, and staff are extremely person centred and kind with their residents and are very welcoming to visitors. There is a lovely

calm atmosphere when you visit. Communication with families is open, honest, and reassuring. We are always kept informed, involved with my mother's care and health. I feel It's a place where residents are respected and supported, after visiting many care homes I wouldn't hesitate to recommend it to anyone looking for compassionate and kind, person-centred care.

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you so much for your Review, I am pleased that you are happy with your mothers care. I will pass on your comments to the team. Kind Regards DM.

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Review of
Leighswood
from B G (Daughter of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

Leighswood's and their staff do a really great job.
They really care for my Mom and provide love and support not only to her but to me also.
Two members of staff have been amazing
I can't recommend them enough
Thank you for everything you do

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you so much for your review, It is a pleasure to take care of your Mom. I will pass your thanks on to the Team, Best wishes DM x.

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Review of
Bescot Lodge
from L M (Wife of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband was admitted in May and so far he is happy the way he is looked after by all the staff who are all friendly and welcoming, the best he has looked in ages.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind feedback. We're so pleased to hear your husband was happy with the care he received. It's wonderful to know he felt welcomed and had a positive experience with us. We're…read more

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Review of
Shire Oak House
from Gary B (Son of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

We can't praise the staff for their care and love towards our mother they are the best!!

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Review of
Shire Oak House
from Marie T (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

The care home is fantastic and brilliant and good place for the old people. I do recommend it to every body for their mother's to be. I really do love the place they are looking after my mom brilliantly and well beig they always give me a phone call if something happens to my mom and always keep me

up to date on everything what's going on. They all need a pay rise all the staff do an the manager as well. They look after the residents brilliantly.

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Review of
Bescot Lodge
from D R (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

The care given to my father is exceptional, friendly and welcoming staff giving the utmost care at all times. The food is very good and we can see our Dad has improved in the care of the teams here.
The availability of the visiting hours is exceptional and the building is very clean.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're so glad to hear that your are happy with the care provided. We always strive to support and promote each individual's independence to the best of their ability.Your…read more

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Review of
Bescot Lodge
from M B (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

The staff at Bescot Lodge overall are friendly, hardworking and caring towards those using the facility. I'm kept updated on any incidents which require them to inform me, I'm also greeted by name by most of the staff which is nice. I feel Bescot would benefit from having additional staff, due to its

capacity I creasing significantly since my father arrived. I would like to give special a mention to 4 members of staff, in particular, and admin Thank you.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you so much for your kind words. We're delighted to hear that you're happy with the care your father receives at the home. I will certainly pass on your lovely feedback to our staff, it means a…read more

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Review of
Bescot Lodge
from D D (Niece of Resident) published on 3 June 2025 Submitted via Postal Card • Report

Overall Experience

I find Bescot Lodge Care Home to be very good for my aunt, she feels comfortable and cared for. She enjoys her walks to the local park and to the local church coffee morning. She is also taken shopping. The staff treat her kindly and joke with her which she enjoys very much. She is well taken of care

in my opinion. Please note - value for money question - I don't pay the bill, my cousin does, so she'd know better than me about value for money!!

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. We're so happy to hear that your aunt feels comfortable and cared for. Its wonderful to see her enjoying her walks to the park park and joining in on the coffee…read more

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Review of
Bescot Lodge
from P M (Sister-in-law of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

I am very pleased with the care my brother-in-law has received, he was treated with great care and compassion, the staff here are very kind to the family and keep us updated on anything we asked.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. It was our pleasure looking after your brother in law , and we are happy you enjoyed your stay we us.

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Review of
Bescot Lodge
from Vanessa M (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

mom became a resident at bescot Lodge in April, she was moved here from the local hospital on a D2A This was her 2nd care home in 3 months, & due to past experiences in the former home we were feeling apprehensive about her level of care in this one, but almost straight away the difference in mom was

amazing.
The staff at bescot have been wonderful, mom is eating and drinking better, she is using normal cups and cutlery again, she is being engaged with all the time and encouraged to do what she is able to the best of her capabilities, we as a family feel that the care given at bescot is just fantastic, they are onto any health concern from the off & keep you 100% informed and involved,
All the staff are always polite & welcoming & it has a really family atmosphere, they do daily activities & also have a mobile hairdresser available for the residents.
Mom is now a permanent resident and we feel this is the best decision for her and us.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're so pleased to hear that you're happy with the care your mom has received at Bescot Lodge. Our team works hard to promote independence while ensuring each resident…read more

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Review of
Leighswood
from C J (Nephew of Resident) published on 7 May 2025 Submitted via Postal Card • Report

Overall Experience

All the staff are friendly and helpful. They have helped my 97 years old uncle regain strength and confidence.

Reply from Becky Anson, Deputy Manager at Leighswood

Thank you so much for your review, I will pass this on to the team. Kind Regards Becky.

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Review of
Bescot Lodge
from Paul F (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

All the members of staff at Bescot Lodge are helpful and nothing is ever too much trouble which is very reassuring to know my father is receiving the best care and attention 24 hours a day. All the staff work so hard to make it a very pleasant and happy atmosphere. The home is very clean, social and

entertainment is organised for residents which is great! Well done to all the management and staff.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to leave your feedback. We truly appreciate your kind words and are glad to hear that you feel at ease with us. We always strive to do our best, and we'll sure to pass…read more

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Care Homes Owned by Bescot Lodge in West Midlands

Bescot Lodge Locations in West Midlands (3)

Bescot Lodge Reviews in West Midlands (66)

Leighswood

Leighswood

Leighswood

Leighswood

Shire Oak House

Shire Oak House

Bescot Lodge

Bescot Lodge

Leighswood

Leighswood

Bescot Lodge

Shire Oak House

Shire Oak House

Bescot Lodge

Bescot Lodge

Bescot Lodge

Bescot Lodge

Bescot Lodge

Leighswood

Bescot Lodge

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