Bescot Lodge in West Midlands | 3 Care Homes

Review of
Bescot Lodge
from Paul F (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

All the staff at Bescott Lodge care home have been truly amazing, nothing is ever too much trouble from any member of staff.
Their kindness, love, compassion and professionalism made a significant difference to my father's life. Bescot Lodge showed so much care and dignity which was very comforting

at such a difficult time and all our family are so thankful to every member of the Bescot Lodge team!

Reply from Kiran Pal, Admin at Bescot LodgeThank you for your kind words.
It was truly a pleasure to look after your Dad.
Knowing you and the family felt comforted that he was well cared for means so much to us.
He will fondly remembered, and missed dearly by all that knew him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Shire Oak House
from A B (Friend of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

I visit my friend every week I always find that the staff and management are always very helpful so keep up the good work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from S B (Sister of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

I visit my sister twice weekly and I find the staff and management very helpful and friendly. My sister has only been in the home for about 8 weeks she is settling in but being her first experience of a care environment, it's taking a little longer for her to be truly content. She says the food is good

and the staff caring and patient. The care home is clean and tidy.

Reply from Becky Anson, Deputy Manager at LeighswoodThank you so Much for your kind words I will pass these on to the team. Kind Regards Becky x

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from Amanda R (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with the way my mum is looked after by everyone at Leighswood. The office/management staff are pleasant, helpful and efficient and have made the paperwork process a lot easier. My mum's room is lovely and bright and very welcoming. The catering is very good and the meals are well-balanced.

The staff during the day and overnight are very helpful and caring always offering good support. I feel happy to leave my mum in the care of all at Leighswood knowing she is safe and well looked after, this helps me a lot.

Reply from Becky Anson, Deputy Manager at LeighswoodThank you for your kind comments Amanda. Your mom is a pleasure to look after, I will pass your comments onto the team. Kind Regards Becky x

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from Ron H (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

Julie and her team welcomed mother into their care and ensured she quickley adapted to life in her new home. I cannot thank them enough for the excellent job they do.
The home is spotlessly clean. The staff are always cheerful, helpful and attentive to resdients needs.

Reply from Becky Anson, Deputy Manager at LeighswoodThank you for your Kind Review Ron. I will pass on your Thanks to the team. Kind Regards Becky x

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from Claire G (Niece of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

Lovely, clean home! Staff are wonderful helpful and friendly.
Management great.
Plenty of things for my uncle to do during the day. Loves the singer Ozzy
He's loving it!
Very safe care home.
Halloween party with wigs put on fantastic.

Reply from Becky Anson, Deputy Manager at LeighswoodThank you for review Claire. We are so glad that you enjoyed our Halloween party! I will pass on your thanks to our team. Kind Regards Becky. x

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from Lee A (Nephew of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My Aunt has dementia and Alzheimers and has been resident here since early January 2025. The staff have been very polite and helpful. My Aunt seems much more settled now and we are thankful to all the staff at Leighswood for their efforts

Reply from Becky Anson, Deputy Manager at LeighswoodThank you so Much for your review, we are so happy that Aunt is settled here. I will pass your thanks on to the team. Best wishes. Becky x

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from L W (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

My Mom went to Leighswood about 5 weeks ago after 6 weeks respite in another care home. After feeling reluctanct to move but needing to have a location nearer to family she moved without any problems. The staff at Leighswood cannot do enough for my mom, anything she needs they make happen for her.

Their communication with myself and my family has been brilliant and I feel I can ask them anything no matter how trivial it may seem. My experience is that the residents are respected and cared for with compassion and warmth. My mom never wanted to be in a care home but they do their best to make it feel like home for her. I highly recommend Leighswood Care Home.

Reply from Becky Anson, Deputy Manager at LeighswoodThank you for your review. I will pass your kind words on to the team. We are so pleased that mom is happy here. Best Wishes Becky. x

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Shire Oak House
from Ade T (Son of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

My dad came to Shire Oak House on 10th July 2025. He is now coming up to three months staying at Shire Oak House. He really enjoys his time here, feels safe and is very relaxed. The staff from the management to the carers are amazing, very friendly and helpful, even the grandkids feel welcome. Beautiful

surrounds and perfect staff. Well done to everyone. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Shire Oak House
from D M (Nephew of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

A respite care place was arranged for my elderly relative after a series of falls and hospital admissions as they were unsafe in their own home. First impressions of both myself and my sister is that the all the staff and management are very good, with the care of their residents being the top priority.

The senior staff member who met us on the day my relative arrived was very friendly and focused on making my relative feel welcome and likewise the home's manager made time for me to explain my relatives situation, which was reassuring. My relative tells me that the meals have been good and more than enough for him. The room my relative has all the basics you need but maybe looks a little 'tired' in places but meets my relatives needs. However the level of care and concern has more than compensated for any minor issues with the facilities. I cannot comment on the activities undertaken as my relative has been there a short time. Early overall impressions are positive!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bescot Lodge
from Lillian K (Respite Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

It has been very good experience after having had a care crash on the 26 July and how I live alone it has been a very happy stay. In my past jobs I'd been cooking in a Care Home at night for two and a half years, so I could relate my experiences with the time I have been here and knowing what the staff

have to do regarding all the residents care. I will come to visit them all of them and very happy to do so. Wished that my mother could have stayed in a Home like this one, more happy would have been. Thank you.

Reply from Kiran Pal, Admin at Bescot LodgeWe're so happy you enjoyed your stay at our home. It was truly a pleasure to assist you during your time with us, and we're glad we could help towards your recovery. It's touching to hear that you wished your mum had the opportunity to stay in a home like ours. We look forward to welcoming you on your visit, you're always more than welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bescot Lodge
from David S (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report

Overall Experience

Mom is very happy with everything at Bescot Lodge cleanliness, staff & care were all very good.

Reply from Kiran Pal, Admin at Bescot LodgeThank you for your feedback. We're glad to hear that your mom is happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from S B (Son of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

Leighswood is a lovely care home, the home is nicely laid out with communal spaces and has a calm, homely feel. There's always something happening with staff engaging with residents, and staff are extremely person centred and kind with their residents and are very welcoming to visitors. There is a lovely

calm atmosphere when you visit. Communication with families is open, honest, and reassuring. We are always kept informed, involved with my mother's care and health. I feel It's a place where residents are respected and supported, after visiting many care homes I wouldn't hesitate to recommend it to anyone looking for compassionate and kind, person-centred care.

Reply from Becky Anson, Deputy Manager at LeighswoodThank you so much for your Review, I am pleased that you are happy with your mothers care. I will pass on your comments to the team. Kind Regards DM.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Leighswood
from B G (Daughter of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

Leighswood's and their staff do a really great job.
They really care for my Mom and provide love and support not only to her but to me also.
Two members of staff have been amazing
I can't recommend them enough
Thank you for everything you do

Reply from Becky Anson, Deputy Manager at LeighswoodThank you so much for your review, It is a pleasure to take care of your Mom. I will pass your thanks on to the Team, Best wishes DM x.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bescot Lodge
from L M (Wife of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband was admitted in May and so far he is happy the way he is looked after by all the staff who are all friendly and welcoming, the best he has looked in ages.

Reply from Kiran Pal, Admin at Bescot LodgeThank you for your kind feedback. We're so pleased to hear your husband was happy with the care he received. It's wonderful to know he felt welcomed and had a positive experience with us. We're especially glad to hear he looked and felt better when he left, that means a lot to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Shire Oak House
from Gary B (Son of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

We can't praise the staff for their care and love towards our mother they are the best!!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Shire Oak House
from Marie T (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

The care home is fantastic and brilliant and good place for the old people. I do recommend it to every body for their mother's to be. I really do love the place they are looking after my mom brilliantly and well beig they always give me a phone call if something happens to my mom and always keep me

up to date on everything what's going on. They all need a pay rise all the staff do an the manager as well. They look after the residents brilliantly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bescot Lodge
from D R (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

The care given to my father is exceptional, friendly and welcoming staff giving the utmost care at all times. The food is very good and we can see our Dad has improved in the care of the teams here.
The availability of the visiting hours is exceptional and the building is very clean.

Reply from Kiran Pal, Admin at Bescot LodgeThank you for your feedback. We're so glad to hear that your are happy with the care provided. We always strive to support and promote each individual's independence to the best of their ability.Your kind words mean a lot to our team !We do our best not to set restricted visiting, as we prioritise the well being and comfort of our residents. Families are always welcome to visit and spend quality time with their loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bescot Lodge
from M B (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

The staff at Bescot Lodge overall are friendly, hardworking and caring towards those using the facility. I'm kept updated on any incidents which require them to inform me, I'm also greeted by name by most of the staff which is nice. I feel Bescot would benefit from having additional staff, due to its

capacity I creasing significantly since my father arrived. I would like to give special a mention to 4 members of staff, in particular, and admin Thank you.

Reply from Kiran Pal, Admin at Bescot LodgeThank you so much for your kind words. We're delighted to hear that you're happy with the care your father receives at the home. I will certainly pass on your lovely feedback to our staff, it means a great deal to them. Please be assured that we have increased staffing across all areas in line with the capacity, and this is reviewed regularly to ensure the highest standards of care are maintained

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Bescot Lodge
from D D (Niece of Resident) published on 3 June 2025 Submitted via Postal Card • Report

Overall Experience

I find Bescot Lodge Care Home to be very good for my aunt, she feels comfortable and cared for. She enjoys her walks to the local park and to the local church coffee morning. She is also taken shopping. The staff treat her kindly and joke with her which she enjoys very much. She is well taken of care

in my opinion. Please note - value for money question - I don't pay the bill, my cousin does, so she'd know better than me about value for money!!

Reply from Kiran Pal, Admin at Bescot LodgeThank you for your kind words. We're so happy to hear that your aunt feels comfortable and cared for. Its wonderful to see her enjoying her walks to the park park and joining in on the coffee morning- she brings such lovely energy.We truly value your trust in us and are always here to support her in every way we can.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Bescot Lodge in West Midlands

Bescot Lodge Locations in West Midlands (3)

Bescot Lodge Reviews in West Midlands (68)

Bescot Lodge

Shire Oak House

Leighswood

Leighswood

Leighswood

Leighswood

Leighswood

Leighswood

Shire Oak House

Shire Oak House

Bescot Lodge

Bescot Lodge

Leighswood

Leighswood

Bescot Lodge

Shire Oak House

Shire Oak House

Bescot Lodge

Bescot Lodge

Bescot Lodge

Awards / Recognitions (0)

Loading

Loading

Loading

Care Seekers

Job Seekers