Curo Care Group Ltd in Cumbria | 2 Care Homes

Review of
Hames Hall
from C V (Daughter of Resident) published on 17 July 2025

Submitted via Postal Card • Report

Overall Experience

Staff are invariably pleasant, personable and helpful. I feel that Dad is well cared for and settled. It is an old building which has been adapted with all the constraints that brings.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for taking time to write us a review, your feedback is very important to us, all the team are very grateful. It is a pleasure caring for your dad.

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Review of
Hames Hall
from Aimee R (Niece of Resident) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience

I moved my auntie to Hames Hall from another care home & so glad we did. It's an exceptional care home, with daily activities to keep her busy. They have taken her out & about on days out.
Staff are all lovely & this includes the manager. My auntie is extremely happy here.
Beautiful conservatory &

garden, she quite happily sits in with her book.
Perfect retirement home.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for your kind words, it means a lot to the team to know that your auntie feels happy and at home here.

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Review of
Chichester Hall
from C S (Power of Attorney of Resident) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

I cannot recommend Chichester Hall enough. It is clean and tidy, and the staff are very caring & professional. My neighbour loves it and feels "at home" which I feel is the most important matter.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thank you very much for your lovely review, we do appreciate it.Your friend is wonderful to care for and is part of our lovely family.Take Care.

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Review of
Hames Hall
from Cynthia H (Friend of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

Hames Hall is a lovely home for my friend, who is a resident there. The staff are always kind and helpful, and prepared to go the extra mile. My friend was recently 90 years old, and the staff prepared a lovely afternoon tea for us and a few friends, they also took photos. The manager is always kind

and helpful, and makes time to listen. The building is well maintained, and the gardens are beautiful.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for your kind review, it is truly appreciated by all the staff team.

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Review of
Hames Hall
from Patricia D (Resident) assisted by family/friend published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

I came into Hames Hall on respite on August 2023. During my time I soon realised this was where I could live and be very happy. 2025 my opinion of Hames Hall has never changed, the staff are so committed and caring not just to myself but all residents. They have an amazing care team but this would not

happen unless they had a good manager. The manager is so considerate everything runs like clockwork, also taking into consideration family members.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you for your kind review of the home and staff team, for which we are all truly grateful and so pleased that you are happy and feel at home.

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Review of
Hames Hall
from S W (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

This place exudes kindness. The staff can't do enough for you. They are always on the look out to make sure that we (both myself and my relative) are OK. Nothing seems too much trouble. They are patient and gentle, worth their weight in gold. The manager is excellent. The home itself is warm and comfortable,

having lovely views. Of course, it is an old building and not purpose-built, so one must expect drawbacks to this. The lounge dining room and conservatory are lovely. My relative's bedroom is just a little too small, that's my only criticism.

Reply from Angela Dawson, Registered Manager at Hames Hall

All the staff team truly appreciate your time in writing a review for the home. Thank you for your kind words. It is a pleasure having your relative here with us.

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Review of
Chichester Hall
from D D (Son of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother moved to Chichester Hall from another home 10 months ago, but Chichester for my mother was a home from home. The staff are amazing, the care and attention she has from them all was amazing. Special mention to two members of staff in particular are truly wonderful and caring. If you are seeking

a care home for a loved one, Chichester will be a good choice. Home from home.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thank you so much for your lovely review. Looking after your mother was a pleasure, we do miss her.

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Review of
Hames Hall
from H E (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

From the moment mam went into Hames Hall 6 months ago, the manager, assistant manager and staff have all been most welcoming. I have found that they cannot do enough for mam and the other residents. They are hard working, caring and nothing is too much trouble. Mam is very happy to be there and I am

happy with the care and support she receives. There is a good choice of lovely tasty meals and they do different activities and celebrate birthdays with the residents. The Hall gets decorated for different events, Halloween, Christmas etc. Home from home. I would not hesitate to recommend Hames Hall to anyone looking for care for their loved ones.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you for your kind review for which the whole staff team really appreciate. It is a pleasure to care for your mam.

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Review of
Hames Hall
from Joyce M (Niece of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

I have seen a very positive change in my aunt since moving to Hames Hall, she appears happy and very well cared for, she also says she is happy there.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you for taking time to write this review, feedback is important to us. We very much enjoy caring for your aunt and are pleased that she is happy here.

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Review of
Hames Hall
from Gaynor H (Daughter-in-law of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience

Whilst looking for a care home for my mother in law, we had several excellent recommendations of Hames Hall. We were very fortunate to secure a place for her there and over the past 8 months we have found the standard of care far above expectations. I visit almost daily and always find the management

and staff very approachable, friendly and welcoming. It is a pleasure to visit and see my mother in law so happy, settled and contented. She is 99 years old in a few weeks and all her needs are catered for including a visiting hairdresser who does her hair each week. On my regular visits, I also witness the kindness and care given to other residents. The food is excellent, catering for everyone's individual needs. So much effort above and beyond with various entertainment and events are celebrated throughout the year and the home is decorated accordingly for each event. So much effort is put into every day life by the management and staff. I would definitely recommend Hames Hall to anyone looking for a high standard of care for their loved ones.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for your kind review and thank you for all your support to the home, it is truly appreciated by all the staff team.

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Review of
Chichester Hall
from Linda H (Daughter of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

My mum had 2 weeks respite at Chichester Hall. She was apprehensive before her stay, but as soon as she arrived she was greeted by friendly, warm and caring staff. The hall itself is clean and homely and she enjoyed the food (she has put weight on!). Mum was sorry to leave and is going to miss all the

staff. I can't thank the manager and her amazing team enough. My husband and myself were always made to feel welcome and offered tea and biscuits.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thanks so much for your lovely review. We really enjoyed having your mum to stay, she certainly is a character!

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Review of
Hames Hall
from Gail P (Daughter-in-law of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

From the moment my father-in-law entered Hames Hall he was impressed not only with the facilities and activities on offer but most of all with the care staff and managers, who were all very friendly, compassionate, caring and knowledgeable. We as a family are extremely happy with the care he has received

during his stay and are very grateful for everyone at Hames making his stay a pleasant one.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for your kind review. It is a pleasure to have your father-in-law with us and that he has settled in so well.

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Review of
Hames Hall
from Ronnie P (Respite Resident) assisted by family/friend published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience

I have really enjoyed my stay at Hames Hall. The food is very nice with good choice. The staff are friendly and enjoy a good crack. They help me with all my needs. I look forward to returning again for respite, It's a very nice place to stay.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for your kind review, it has been a pleasure having you stay with us.

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Review of
Hames Hall
from L L (Daughter of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience

My mum was homed in Hames Hall on the 20th of March 2024. I was impressed straight away by the caring atmosphere and cleanliness of the place. My mum over the weeks has required medical attention which was given to her by the caring staff at Hames Hall. 100% good feedback.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for your kind review, it means a lot to the whole staff team. It is a pleasure caring for your mum.

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Review of
Hames Hall
from P M (Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

I came here in June for a couple of weeks out. Due to circumstances, I am still here and in the time spent here I have been looked after perfectly and the management and staff could not have been looked after better. Well satisfied.

Reply from Angela Dawson, Registered Manager at Hames Hall

Many thanks for your kind review, it was an absolute pleasure to have you stay with us.

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Review of
Chichester Hall
from Dave H (Respite Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience

I thoroughly enjoyed my recent 9-day respite stay at the Skinburness Home. It is set in beautiful and peaceful surrounding countryside on the Solway Firth. The staff was all brilliant and nothing was too much trouble for them. Being in a motorised wheelchair I had no problems at all getting around as

the hallways and rooms were very spacious. I would definitely stay here again.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thank you for your lovely review, it was a pleasure to have you stay with us for your stay. You are very welcome to come and visit and stay with us again.

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Review of
Hames Hall
from G H (Daughter of Resident) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience

My mother was a resident at Hames Hall for three years and throughout her stay, she was always treated with kindness and respect.
The staff have supported me during what has been a difficult and emotional time, keeping me updated as to any changes/treatments/needs my mother had and I am very grateful

for their care and support of both my Mum and myself.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you so much for your kind review. Your feedback is truly appreciated by all the staff team.

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Review of
Hames Hall
from J B (Daughter of Resident) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience

My mother had three weeks of respite in Hames Hall. The care was excellent, and the staff uniformly friendly, creating a happy, caring, secure, atmosphere. There were a variety of activities to keep residents occupied and stimulated. Excellent choice of food, allowing residents a good choice for meals.

The standard of rooms and setting of the home is exceptional. The whole atmosphere is a feeling of a home from home.

Reply from Jo Reynolds, Marketing Assistant at Hames Hall

Thank you for your review of Hames Hall Care Home. We're delighted to hear that your Mother received excellent care and felt at home during her stay.

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Review of
Chichester Hall
from J L (Son of Resident) published on 1 March 2024

Submitted via Website • Report

Overall Experience

My father came into Chichester Hall three weeks ago for respite care. The excellent service provided by this care home helped to make his final days happy and fulfilling as he felt safe and valued in an environment where all the staff have been exemplary led by a superb management team who made the

right decisions every time and provided my wife and I with the necessary information with which to make clear decisions. I can't praise them highly enough as they helped to make what was a potentially traumatic period of passing dignified and affirming.

Reply from Jo Reynolds, Marketing Assistant at Chichester Hall

Thank you for your review of Chichester Hall. We are glad to hear that our home was able to provide a safe and happy environment and that our staff provided excellent service.

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Review of
Hames Hall
from B B (Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience

Very nice home, treated very good with staff. Very happy to be here.

Reply from Angela Dawson, Registered Manager at Hames Hall

Thank you for your kind review, it is a pleasure to have you here with us.

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Care Homes Owned by Curo Care Group Ltd in Cumbria

Curo Care Group Ltd Locations in Cumbria (2)

Curo Care Group Ltd Reviews in Cumbria (115)

Hames Hall

Hames Hall

Chichester Hall

Hames Hall

Hames Hall

Hames Hall

Chichester Hall

Hames Hall

Hames Hall

Hames Hall

Chichester Hall

Hames Hall

Hames Hall

Hames Hall

Hames Hall

Chichester Hall

Hames Hall

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Chichester Hall

Hames Hall

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