Hames Hall

Gote Brow, Cockermouth CA13 0NN
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9.9 63 Reviews
  • Hames Hall, Cockermouth
Situated just outside Cockermouth, Hames Hall is a beautifully restored Victorian country mansion, thoughtfully adapted to provide a comfortable and supportive care environment for older people. The home retains its historic charm while offering modern facilities designed to meet residents’ needs.

Hames Hall has strong links with the local community, including a recent initiative where a well-known Cockermouth gardening group helped to restore the impressive walled Victorian kitchen garden. With accessible pathways, disabled-friendly walkways, and raised flowerbeds, residents and visitors can easily enjoy all areas of the grounds. The gardens have also been recognised as part of the National Gardens Scheme open day programme.

Inside, residents benefit from a spacious and welcoming environment, complemented by scenic and secure outdoor spaces. Bedrooms are equipped with nurse call systems, and assisted bathing facilities are available to ensure comfort and safety. The conservatory and gardens offer what are widely regarded as some of the finest views in Cockermouth, overlooking the nearby Lakeland Fells.

A range of additional health and wellbeing services is also available, including regular visits from GPs, chiropodists, and hairdressers, helping residents maintain both their health and quality of life.
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Care Provided by Hames Hall

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 25 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1500

Please contact the team to discuss individual needs for a personalised quote.

The price(s) shown are provided by the care home. Contact Hames Hall for full pricing details and T&Cs.

Contact Hames Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hames Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Angela Dawson (Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • No pre-booking of appointments is required - please feel free to visit at any time. Ask for the Manager, Angela Dawson.

Parking

  • Plenty of on site visitor parking.

Hames Hall Reviews (63)

9.9

Hames Hall has a Review Score of 9.9 (9.856) out of 10, based on 22 reviews in the last 2 years.
Over all time Hames Hall has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hames Hall
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Total of 63, showing 1-20
Review from Stuart A (Son of Resident) published on 16 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother initially came to Hames Hall for respite care. However, she settled in so well and loved it so much that she decided she wanted to stay permanently.


Sadly, she recently passed away, but we can honestly say that the staff and residents at Hames Hall became her second family. They made her

final years so happy, comfortable, and full of care.


We will always be grateful for the kindness, compassion, and support shown to our mother and to our family.
We would have no hesitation in recommending Hames Hall to anyone considering care for a loved one.

Reply from Angela Dawson, Registered Care Home Manager at Hames HallThank you for your thoughtful and kind review, for which all the staff are truly grateful. It was a privilege to care for your mother.
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Review from Sarah A (Daughter of Resident) published on 3 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Hames Hall for nearly 5 years. We chose Hames Hall after looking at other care homes in the area. It was definitely the right choice. My mum is very happy and well looked after here. The staff are all dedicated and very kind. She particularly enjoys the entertainment as she is a very
sociable person. At the dining table there is always a discussion as to what entertainment there will be that day. Mum and her friends all look forward to it.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for taking time to share such kind feedback. Providing a comfortable, engaging home is our top priority so we are very pleased to hear that you are happy with the care we provide. Thank you again for your continued support.
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Review from Lynn W (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living in Hames hall now for almost 6 months. The care she receives there is excellent.
The staff are friendly, kind and very supportive in all ways.
She recently celebrated her 94th birthday and the staff provided a wonderful afternoon tea for her and family, nothing is too much
trouble.
I feel I have been consulted and kept up to date with any changes in her daily care and needs.
Company and activities have given mum a new lease of life.
Nothing but praise for Hames hall
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for your kind review for which all the team truly appreciate. It is a pleasure to care for your mum and lovely to see her enjoying all the activities.
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Review from K T (Daughter of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would 100% recommend Hames Hall to anyone looking for an exceptionally well run care home. The staff are kind, caring, professional and always welcoming. There is a wide variety of activities on offer, something to suit all tastes, plus weekly visits from a hairdresser, which Mum particularly appreciates.
Hames Hall itself is an impressive property, with a lovely lounge, dining room, conservatory and gardens which enjoy superb views of the Lake District Fells. But it is the standard of care which stands out and I feel so reassured knowing that Mum is being so well looked after.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for sharing your experience and kind words about our care home with us. It is greatly appreciated by the whole staff team.
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Review from Amanda P (Daughter-in-law of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was initially reluctant to go into a care home, but after living at Hames Hall for a few months, she has really settled in and is enjoying the activities and the companionship very much.
The staff are all so friendly and caring, and the chef is always careful to accommodate her particular
dietary needs. The level of care is amazing.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for your kind words about your mother-in-laws experience at our home. It is a privilege to care for her and we are really happy that she is enjoying herself.
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Review from Maureen A (Respite Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Hames Hall for respite and enjoyed it so much I decided to stay. The staff care for us well, and there is everything here that you need. I am very happy in here.
Reply from Angela Dawson, Registered Care Home Manager at Hames HallThank you so much for taking the time to leave us such a kind review. It is our pleasure to have you with us.
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Review from Jacqueline W (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum, or as everyone knows her, (Goo), is extremely well cared for. The management and staff are very welcoming, and nothing is too much trouble; they are always helpful and polite.
It was Goo's 100th birthday yesterday, 16th Dec, we had a wonderful family get together in the conservatory, which had
been decorated by staff.
Goo could not be in a nicer, more friendly home, and we, the family, really appreciate the way she is looked after. Thank you. xx
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Review from J P (Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since arriving in Jan 2025, I was made welcome and looked after very well by both staff and management.
I've been on a few enjoyable outings.
The building and grounds are pleasing and well maintained.
Communications between staff and residents could be improved with activities being cancelled without
prior notice.
Food portions could be better with requests for smaller ones.
On the whole, very happy to be in Hames Hall.
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Review from Christine P (Sister-in-law of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no hesitation in recommending the excellent care given by all staff at Hames Hall. Staff provide a competent, friendly, professional service at all times. The home provides regular and various forms of entertainment for the residents, to which visitors all always made welcome.
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Review from Ann T (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Hames Hall for 3 years . I initially chose this home as it was very close to my own so it meant me and my children could visit easily and when we had gone to see it the staff were very welcoming . I couldn't be more pleased with the care and respect my mum receives . The staff at the
home are warm and welcoming and always know what's happening with my mum . My mums dementia has advanced since moving into the home so she isn't always present but I can tell from the interactions with her carers that she feels safe and cared for. I would 100% recommend this home and every member of staff that I've met
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Review from C V (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are invariably pleasant, personable and helpful. I feel that Dad is well cared for and settled. It is an old building which has been adapted with all the constraints that brings.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for taking time to write us a review, your feedback is very important to us, all the team are very grateful. It is a pleasure caring for your dad.
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Review from Aimee R (Niece of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my auntie to Hames Hall from another care home & so glad we did. It's an exceptional care home, with daily activities to keep her busy. They have taken her out & about on days out.
Staff are all lovely & this includes the manager. My auntie is extremely happy here.
Beautiful conservatory &
garden, she quite happily sits in with her book.
Perfect retirement home.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for your kind words, it means a lot to the team to know that your auntie feels happy and at home here.
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Review from Cynthia H (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hames Hall is a lovely home for my friend, who is a resident there. The staff are always kind and helpful, and prepared to go the extra mile. My friend was recently 90 years old, and the staff prepared a lovely afternoon tea for us and a few friends, they also took photos. The manager is always kind
and helpful, and makes time to listen. The building is well maintained, and the gardens are beautiful.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for your kind review, it is truly appreciated by all the staff team.
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Review from Patricia D (Resident) assisted by family/friend published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into Hames Hall on respite on August 2023. During my time I soon realised this was where I could live and be very happy. 2025 my opinion of Hames Hall has never changed, the staff are so committed and caring not just to myself but all residents. They have an amazing care team but this would not
happen unless they had a good manager. The manager is so considerate everything runs like clockwork, also taking into consideration family members.
Reply from Angela Dawson, Registered Manager at Hames HallThank you for your kind review of the home and staff team, for which we are all truly grateful and so pleased that you are happy and feel at home.
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Review from S W (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This place exudes kindness. The staff can't do enough for you. They are always on the look out to make sure that we (both myself and my relative) are OK. Nothing seems too much trouble. They are patient and gentle, worth their weight in gold. The manager is excellent. The home itself is warm and comfortable,
having lovely views. Of course, it is an old building and not purpose-built, so one must expect drawbacks to this. The lounge dining room and conservatory are lovely. My relative's bedroom is just a little too small, that's my only criticism.
Reply from Angela Dawson, Registered Manager at Hames HallAll the staff team truly appreciate your time in writing a review for the home. Thank you for your kind words. It is a pleasure having your relative here with us.
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Review from H E (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment mam went into Hames Hall 6 months ago, the manager, assistant manager and staff have all been most welcoming. I have found that they cannot do enough for mam and the other residents. They are hard working, caring and nothing is too much trouble. Mam is very happy to be there and I am
happy with the care and support she receives. There is a good choice of lovely tasty meals and they do different activities and celebrate birthdays with the residents. The Hall gets decorated for different events, Halloween, Christmas etc. Home from home. I would not hesitate to recommend Hames Hall to anyone looking for care for their loved ones.
Reply from Angela Dawson, Registered Manager at Hames HallThank you for your kind review for which the whole staff team really appreciate. It is a pleasure to care for your mam.
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Review from Joyce M (Niece of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have seen a very positive change in my aunt since moving to Hames Hall, she appears happy and very well cared for, she also says she is happy there.
Reply from Angela Dawson, Registered Manager at Hames HallThank you for taking time to write this review, feedback is important to us. We very much enjoy caring for your aunt and are pleased that she is happy here.
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Review from Gaynor H (Daughter-in-law of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst looking for a care home for my mother in law, we had several excellent recommendations of Hames Hall. We were very fortunate to secure a place for her there and over the past 8 months we have found the standard of care far above expectations. I visit almost daily and always find the management
and staff very approachable, friendly and welcoming. It is a pleasure to visit and see my mother in law so happy, settled and contented. She is 99 years old in a few weeks and all her needs are catered for including a visiting hairdresser who does her hair each week. On my regular visits, I also witness the kindness and care given to other residents. The food is excellent, catering for everyone's individual needs. So much effort above and beyond with various entertainment and events are celebrated throughout the year and the home is decorated accordingly for each event. So much effort is put into every day life by the management and staff. I would definitely recommend Hames Hall to anyone looking for a high standard of care for their loved ones.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for your kind review and thank you for all your support to the home, it is truly appreciated by all the staff team.
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Review from Gail P (Daughter-in-law of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my father-in-law entered Hames Hall he was impressed not only with the facilities and activities on offer but most of all with the care staff and managers, who were all very friendly, compassionate, caring and knowledgeable. We as a family are extremely happy with the care he has received
during his stay and are very grateful for everyone at Hames making his stay a pleasant one.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for your kind review. It is a pleasure to have your father-in-law with us and that he has settled in so well.
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Review from Ronnie P (Respite Resident) assisted by family/friend published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have really enjoyed my stay at Hames Hall. The food is very nice with good choice. The staff are friendly and enjoy a good crack. They help me with all my needs. I look forward to returning again for respite, It's a very nice place to stay.
Reply from Angela Dawson, Registered Manager at Hames HallThank you so much for your kind review, it has been a pleasure having you stay with us.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Hames Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Hames Hall is calculated as follows: ( (229 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 264 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hames Hall is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Angela

Angela Dawson

Job Title: Registered Manager Joined: 2013

I have worked in the care sector for over twenty years, starting as a care assistant, and working up to gaining my level five in leadership and management. Following on from this, I have been a manager at Hames Hall for almost nine years. I am passionate about working in the care sector, supporting people to achieve the best outcomes through personalised care. As a manager, I have the privilege of working alongside staff who have a great teamwork ethos and are proud of their work to create a family environment.

Frequently Asked Questions about Hames Hall

What types of Care is Hames Hall registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Hames Hall have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hames Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hames Hall to the centre of Cockermouth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hames Hall to verify any information. View our terms and conditions. Hames Hall has an Enhanced Service - more info.