Hames Hall

My mum was homed in Hames Hall on the 20th of March 2024. I was impressed straight away by the caring atmosphere and cleanliness of the place. My mum over the weeks has required medical attention which was given to her by the caring staff at Hames Hall. 100% good feedback.

I came here in June for a couple of weeks out. Due to circumstances, I am still here and in the time spent here I have been looked after perfectly and the management and staff could not have been looked after better. Well satisfied.

The staff have supported me during what has been a difficult and emotional time, keeping me updated as to any changes/treatments/needs my mother had and I am very grateful for their care and support of both my Mum and myself.

My mother had three weeks of respite in Hames Hall. The care was excellent, and the staff uniformly friendly, creating a happy, caring, secure, atmosphere. There were a variety of activities to keep residents occupied and stimulated. Excellent choice of food, allowing residents a good choice for meals. The standard of rooms and setting of the home is exceptional. The whole atmosphere is a feeling of a home from home.

Very nice home, treated very good with staff. Very happy to be here.

My sister loves her room and enjoys her lunch each day in the beautiful dining room.

Lovely comfortable room, so peaceful.

Hames Hall looked after my mother-in-law when she was no longer able to live in her own home. She was discharged from hospital into their care, and we cannot fault them. They offered her a home from home, and we were able to switch off and relax, knowing that all her needs were being met. Both the manager and all the staff work great as a team. All the members of the team have shown patience, kindness and understanding. They went above and beyond what we would have expected. Thank you.

Dad moved into Hames Hall in January. He has a spacious and comfortable en-suite room with a colour TV and lots of wall space for pictures. Good range of public rooms with an especially nice conservatory. Young, enthusiastic staff with a jolly demeanour and an excellent and committed care home manager.

My mother spent a year in Hames Hall and I was impressed by the management from the very start. I was out of the country where my mother was discharged from hospital to Hames and that went very smoothly. Mum enjoyed the company of the staff and she was kept stimulated. Fortunately, she kept her mental facilities to the end and the staff helped maintain them. In the final hours the staff made sure she was not alone when myself, my wife or my children could not be there. I cannot praise Hames Hall staff and management highly enough.

We have no hesitation whatsoever in recommending Hames Hall to others.

Mum has been at Hames Hall for just over four years and from the moment she began living there I knew that she should be safe, cared for and treated with respect. This has proved to be the case which in turn has allowed me to "rest easy" knowing that she is okay. the staff are kind, courteous people who genuinely care for their residents. They are also very good at liaising with friends and relatives - they keep me informed of Mum's health and wellbeing, day or night and I always get a cup of tea and a piece of cake when I visit. Overall I would say that for Mum she's in the best place and she's happy.

The staff are fabulous. They provide a safe and friendly environment and take a caring and genuine interest in the residents.

My mother came to Hames Hall aged 101 and in failing health. The care she received from the moment of arrival at Hames Hall until she passed away was exemplary and admirable. Hames Hall's motto 'Taking Time to Care' was exactly what every member of staff exemplified in our experience. The atmosphere really feels like home and is strikingly convivial. Residents are treated as family, with compassion and patience. The manager, nurses and other staff operated as a mutually-supporting, unfussy team. Nothing was too much trouble. Visitors were welcomed enthusiastically. The staff spontaneously adapted to my Mum's special needs and regularly informed us of her condition. They held my Mum's hand to give her comfort in her final moments and called her Priest so that he could attend at that unique moment. The staff consoled my family after she passed away and they shared our grief. Everything about Hames Hall evokes very personal care by exceptional professionals. Thank you, all, for everything.

The decision to place my mother into a residential home was not an easy one, but the compassion and support provided by the staff at Hames Hall has made each step of the transition as painless as possible. We now have peace of mind, knowing that she is always safe and well looked after by a very caring and experienced team. She is treated with warmth and respect and no aspect of her physical or mental well-being is ever overlooked. Any more serious medical concerns have always been dealt with swiftly and with the highest level of professionalism. The staff are consistent, work as a team and have a lovely way with all the residents. They have encouraged my mother to socialise more and the benefits of this are evident. Hames Hall is set within beautiful grounds and my mother can see the large walled garden, sheep and the fells from her bedroom. The building has an inherent grandeur, and yet it is always homely and welcoming.

Hames Hall is a special place, both in its beautiful setting and gardens and in the quality of care for the residents. I cannot recommend it more highly having seen how well my parents were supported there. A devoted manager and care team and an athos of care that really does deliver, homely and welcoming and so much more.

The staff at Hames Hall are very professional, compassionate and considerate. My mother can be quite challenging at times and the staff have been wonderful. Long story short - I do not think that my mother would receive better care anywhere. She loves being at Hames Hall.

It is the standard of care offered to the resident that in the outstanding feature led by the manager. All staff are friendly and caring and built relationships with the residents getting to know their interests and passions of the residents. They are warm and always make my parents, who are both here, laugh. there is a variety of in week entertainment for the residents too. I can't speak more highly of the place.

I really enjoyed my two weeks holiday at Hames Hall and hope to return in the near future, everyone was very caring and helpful. Loved the place and everyone in it.

I would recommend Hames Hall to any family searching for a reliable caring home.