Care Homes Owned by Mulberry Care Homes

We were very pleased with the whole experience

The staff always spoke whenever I visited and always made sure I had a cup of tea and a biscuit, they enabled my aunt to spend her final months surrounded by friends in comfort and with dignity

After visiting several care homes, we concluded that White Rose House was by far the best one we had seen. Eighteen months later, family who have visited all agree that we couldn't have chosen better. As well as the excellent quality of care, we are consistently impressed by how approachable, caring and kind the manager and her wonderful staff are. White Rose is immaculately clean, has such a genuine homely feel and it is notable that residents are encouraged to join the wide variety of activities, if they wish to.

The staff's ability to reassure mum has been invaluable and despite the fact that her illness means she may not always be the easiest person to deal with, their skill and patience have enabled mum to settle in really well and we can tell from the positive change in her demeanour that she feels safe and content. A huge thank you to everyone at White Rose for enabling us to have some peace of mind.

Since my husband moved into Southfield Court in May of this year our experience has been a very positive one. From my initial visit with Sandy the Manager who was so kind and helpful as she explained the resident centered ethos of Southfield Court. The activities on offer for residents who wished to participate, good food, and a clean relaxed environment everything is taken into consideration. The kindness, patience and understanding of my husband's condition from all members of staff regardless of their position within the team is second to none.

The home is clean and well kept and has pleasant communal spaces.

My wife has been a resident for 12 months and this review is to cover my findings in the 1st year.

Dad's room was more than adequate for his needs and we made it his home for his final few months. The nurses, cleaning team,laundry, kitchen, carers and maintenance are a credit to the home and a special shout out to Laura and Sasha who arrange activities etc ladies your amazing. We will miss you all as we find our new routines going forward but thank you everyone for letting Dad and our family have the freedom to be with Dad right until the end xxxx

Our mum has been in southfield for about a year now she loves it.the staff are very happy and helpful they look after mum really well they have trips out enjoy birthdays and do lots of activities. Some days she is not good but they will help her settle until she is calm again.

Making the decision to put a loved one into a home is one of the hardest decisions you have to make. Finding the right home is so important. We moved my dad,who has dementia, into White Rose at the beginning of July and it was the best decision we could have made. The staff are fantastic and have helped my dad settle in although I am sure his strong headed nature hasn't been easy. Reasurance from the staff; inparticular Becky and Nicola which is what we as a family needed has been imperative. The staff create a warm, welcoming,homely and calm environment. A big thank you to all.

My mum has been in the White Rose House for about a year. It's a pleasant environment in a nice location. All the staff have been friendly and attentive and treated her well. The courtyard garden is also a nice place to sit. The food is ok, but more variety would be a bonus.

It was a fantastic experience, and I would highly recommend this care home to anyone looking

This is a lovely home, the staff are excellent they go above and beyond , nothing is too much trouble. The food is excellent, freshly cooked each day, facilities are brilliant with friendly polite staff.

Very warm, very welcoming, nice people.

From the moment we walk in the door to visit Mum we are met with a kind, warm and friendly welcome. The staff at all levels display a culture of competent professionalism, empathy and care from good leadership. Any health or social issues are quickly trouble shooted and escalated where necessary by knowledgable and clinically competent staff . It's difficult to place your loved one in residential care on so many levels but White Rose House has smoothed this difficult transition and life change for Mum and us. Little things like welcoming her little dog who was the center of her world for visits to helping her with her make up and hair and clothes choices as well as her spiritual needs and her wish for fresh air in the garden show very holistically centred care. It's reassuring to know Mum and the other residents are being lovingly cared for and occupied with many wonderful activities, outings and live entertainment. Keep up the amazing work you all do, you should be very proud

Overall, we have had a very positive experience with White Rose care home. The staff are friendly, caring, professional, and always treat residents with kindness and respect from my observations. The management team have always been very supportive too. In my opinion, the only area for improvement would be having more organised activities. This would help take the experience from very good to outstanding by providing additional stimulation, enjoyment, and social connection for residents.

. I visited very regularly , and all staff including domestic staff, maintenance staff, catering staff , and everyone that I ever came into contact with each day were supportive of both my Mum and myself. She had always been a lively , spirited personality and the staff warmed to that and embraced her sense of humour . She was encouraged to be the best that she could be . The facilities , the public and residential areas of the home are bright and welcoming , just a lovely environment. . During my Mums last days the love and support shown to mum and myself was invaluable.

Staff are friendly and helpful, seem to be always ready to answer questions and help in any way possible. Residents are clean and well presented. residence is also clean, and a sense of calmness in the building. Would be happy to have a family member stay if needed.

White Rose has been the perfect place for my dad. He's resided here since Feb 26 and the staff and carers have looked after him tirelessly since then. The care setting is spotlessly clean and the food and care my dad gets is second to none. He's really settled and it's due to all their hard work.

All staff are welcoming and friendly, they go above and beyond and nothing is too much trouble. My mum recieves fantastic person centred care and is very settled here. There is a variety of activities and entertainment for residents and the planned family events are very wholesome. The home is always spotlessly clean and there's a warm welcoming atmosphere. We as a family are so grateful to you all, keep up the excellent work.

we as a family could not be happier with the home as a whole and all the entertainment they arranged involving family is so heartwarming.