Southfield Court Care Home

Since my husband moved into Southfield Court in May of this year our experience has been a very positive one. From my initial visit with Sandy the Manager who was so kind and helpful as she explained the resident centered ethos of Southfield Court. The activities on offer for residents who wished to participate, good food, and a clean relaxed environment everything is taken into consideration. The kindness, patience and understanding of my husband's condition from all members of staff regardless of their position within the team is second to none.

My wife has been a resident for 12 months and this review is to cover my findings in the 1st year.

Our mum has been in southfield for about a year now she loves it.the staff are very happy and helpful they look after mum really well they have trips out enjoy birthdays and do lots of activities. Some days she is not good but they will help her settle until she is calm again.

It was a fantastic experience, and I would highly recommend this care home to anyone looking

My grandad has been at Southfield Court Care Home for just over a year now, and my experiences with the team have been overwhelmingly positive from day one.

Every member of staff is professional and attentive, often going above and beyond in their care for both the residents and their families (alongside providing a consistent conveyor belt of tea and biscuits!).

I've never once felt that the team at Southfield weren't giving 100% in their duty of care to my grandad. Their love and affection for him has markedly improved not only his quality of life, but the lives of my entire family.

I'd like to give my utmost thanks to the entire team. You'll always have a place in my heart for the tremendous work that you do.

From the moment dad was transferred from hospital to Southfield Court, we as a family knew we had made the right decision. From the first phone call to say he had arrived and was sat drinking tea and eating biscuits, we felt reassured that this was going to be a place we would now call his new home. Eleven months in and that reassurance has never faltered. From cinema trips, to singers, and wonderful birthday celebrations arranged for the residents, this truly is a place where the staff take pride in what they do. Not only do the staff treat dad with a smile and the dignity that he deserves but they are also helping us as a family navigate through the latter stages of his dementia and we know that he will be treat with care and love and that all the staff at Southfield Court have now become a much loved addition to our family.

This is my second review as I felt I need to reinforce my positivity about the home following recent negative press. My last review was very positive but this one will be even more so. Last time, my only rating that was not exceptional was the activities section as this was less proactive than it might have been and focused on a particular section of the care community. However, the appointment of a new activities coordinator has transformed the provision and this will be reflected in the rating. The home is well managed, caring and compassionate and I would have no issues recommending it to other families. Leaving a loved one in a care home is traumatic but a positive experience with kind and knowledgeable staff is reassuring.

We have been coming to this care home now for five months and we have no complaints whatsoever. The entire staff are friendly and helpful and always glad to see us. Whenever we need something for my mum, they are there straight away. It's like a second home. Carry on the good work. Excellent.

My mum is very well cared for at Southfield Court. Her medical needs are fully met and GP is involved as required. The nursing team are very supportive. All staff are friendly and helpful and my mum likes them. She has been able to stay in her room which she really likes and it's maintained to a high standard. Thank you.

Southfield Court in my experince and my family's is warm, friendly, caring and most helpful. The staff are very aware of my husband's needs and therefore he is happy and settled. This means so much to me and the family. Thank you very much.

I would recommend this home to anyone. Mum is as happy as she can be in her circumstances thanks to the excellent professional care she receives at Southfield Court. I was fortunate to have Christmas dinner with them, the meal was fabulous.

I have been very impressed with the care that my mother has received at Southfield Court. The staff are always friendly and helpful, and they have made a real difference in her life. I would highly recommend this care home to anyone looking for a place where their loved ones will be well cared for.

Thank you to all at Southfield Court we will never forget you for all your care and peace of mind that you gave to my mother and ourselves as a family. We will miss you all!

We were greeted by one of the HCA's who was expecting us, her tour was thorough, she gave us all the information that we needed doing so in a clear and concise manner which felt to reflect a well-informed, friendly but professional staff team. We were encouraged to bring in items that personalised the room and on admission were greeted warmly by staff members on shift. My father-in-law settled quickly and was well cared for. The open and honest ethos of the home enabled me to raise easily a couple of concerns and was thanked for bringing these to the the nurse in charge's attention.

Please keep this up.

The care home and staff are very welcoming, with a lovely welcome from the home manager and administrator to the housekeepers and care staff. Nothing is too much for anyone. All the team put you at ease in the worry times of entrusting your relatives or friends into their care. I would highly recommend.

I have found the staff, from management down to cleaners, to be very helpful and attentive. My wife came into Southfield Court requiring end-of-life care and nursing. She has received care to a high standard, sympathetic and professional. I have also been kept informed and given consideration at all times. The staff have been excellent in helping me through a very difficult period.

My stepdad settled into the home very well. Everyone was kind and attentive, and we had exceptional care when he attended his wife's funeral. He's made some good progress since he came and is well and happy.

I want to say thank you to all at Southfield Court for looking after Mum so well. On my visits, she always looks clean, comfortable and well cared for. I feed her on my visits, and the food always smells and looks good and tasty. Mum eats it all up and says it was nice. Mum can be a bit difficult at times, but the staff are very caring and handled her very well.

A pleasant home with excellent staff who work hard to fulfil residents' needs. In challenging circumstances, the staff cope and always place the need of residents as a priority.