Care Homes Owned by Oyster Care Homes in East Sussex
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in East Sussex for Oyster Care Homes are showing below.
View the details of all 13 locations (with 153 reviews) owned by Oyster Care Homes
Oyster Care Homes Locations in East Sussex (2)
Collington Park Lodge
9.8
11 reviews
Collington Lane East, Bexhill-on-Sea TN39 3RJ
"The home is very inviting and cosy. The staff go above and beyond to look after the residents and their friends/ family. There are a lot of…" Read all 11 reviews
Location Type Care Home
A brand-new, purpose-built care home in Bexhill-on-Sea, opening in March 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents can feel safe, comfortable, and truly at home.… Read more about Collington Park Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 66 Rooms
- from £1,500 / week
Ponbay Lodge
7.8
1 review
187 The Ridge, Hastings TN34 2AE
"My mother had a very happy respite stay. The staff have all been kind and caring. It's hard to give full review as the home is so new and…" Read review
Location Type Care Home
Discover compassionate, all-inclusive care at Ponbay Lodge, a newly opened care home in the heart of St Helen’s, Hastings. Officially opened in August 2025, Ponbay Lodge combines expert residential, dementia, and respite care with a warm, homely atmosphere… Read more about Ponbay Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 66 Rooms
- from £1,395 / week
Oyster Care Homes Reviews in East Sussex (12)
9.5
Oyster Care Homes has a Group Review Score of 9.5 (9.472) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Oyster Care Homes must have a Review Score.
Review of
Ponbay Lodge
from Sarah B (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother had a very happy respite stay.
The staff have all been kind and caring. It's hard to give full review as the home is so new and only a handful of residents.
Mums only comment would be there weren't many activities as there weren't enough people yet. But there will be a full programme available
The staff have all been kind and caring. It's hard to give full review as the home is so new and only a handful of residents.
Mums only comment would be there weren't many activities as there weren't enough people yet. But there will be a full programme available
. We will definatly use the home for respite again in the future and possibly full time.
Reply from Harry Garston, Regional Director at Ponbay Lodge
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Review of
Collington Park Lodge
from J K (Granddaughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot recommended this home enough! It is beautiful and has a very calm feel
To it. The staff are so helpful and lovely and kind. My grandma enjoys the activity and she was buzzing after the pub quiz and movement sessions. The management team is approachable and visible which makes a huge difference!!
To it. The staff are so helpful and lovely and kind. My grandma enjoys the activity and she was buzzing after the pub quiz and movement sessions. The management team is approachable and visible which makes a huge difference!!
And the staff look like they are proud to work here. We are so glad we found Collington Park. A huge thank you from
All of us!!
All of us!!
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from Undine R (Friend of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very inviting and cosy. The staff go above and beyond to look after the residents and their friends/ family. There are a lot of activities to choose from, too. I had a meal whilst visiting and felt like I was in a top restaurant. The home clean and tidy with a beautiful interior. Best experience
and recommendation.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from David B (Brother-in-law of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always greeted on arrival with respect, and always helpful. Nothing is too much trouble for staff, and a pleasant attitude at all times.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from P B (Sister of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's a new building, very well designed and tastefully decorated throughout and comfortable furniture. Staff are extremely helpful and caring. Very secure building.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from Lisa T (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has recently moved to Collington Park Lodge for respite care. She has settled in very quickly and is enjoying her stay. All the staff I have met to date have all been very kind and caring, nothing is too much trouble. It does not feel like a care home, it is very relaxed and the facilities are
much like a luxury hotel. I would not hesitate to recommend this rest home.
Reply from Harry Garston, Regional Director at Collington Park Lodge
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Review of
Collington Park Lodge
from E K (Niece of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home has a homely environment, with staff who are caring + thoughtful. I am impressed with the experience my uncle is receiving.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from P C (Friend of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A friend is a resident at this care home, and so far, I can't fault it; the care she receives is beyond what I expected. They are caring and friendly. The food, from what I've seen, is amazing, and the choice is excellent. I know she doesn't take part in much, but this could change, hopefully, but it
seems as though they encourage residents to join in. The feedback page is a good way to keep in touch overall.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from Emily L (Friend of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Warm and welcoming environment. Such friendly staff. Appears to be well led by knowledgeable, experienced management team would absolutely recommend for someone I love if ever needed.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from Gill S (Friend of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An amazing addition to Bexhill, a warm welcome & all staff attentive, polite & welcoming. Very high end feel, garden room was bright & homely, with all up to date, fully equipped. Saw the weekly activities which was well throughout to suit everyone. Lots of parking & beautiful grounds. The patient I
visited was very comfortable & content having her hair & nails done & chosen outfits. Fabulous rooms. I would highly recommend Collington Park Lodge. 5* deluxe, very impressed.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from J B (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Highly recommend!
My dad recently transferred to this care home from another facility, and the entire experience has been outstanding.
From the very beginning, the manager and staff went above and beyond to ensure a smooth and stress-free transition. Their support and dedication far exceeded our expectations,
My dad recently transferred to this care home from another facility, and the entire experience has been outstanding.
From the very beginning, the manager and staff went above and beyond to ensure a smooth and stress-free transition. Their support and dedication far exceeded our expectations,
and it was clear that they genuinely cared. Dad was warmly welcomed the moment he arrived, and that warmth has continued every day since.
Dad often describes the food as "top notch," and after joining him for lunch myself, I couldn't agree more - the quality was exceptional, even better than many restaurants. The chef truly does an amazing job.
Despite being a newer home, the manager has built a fantastic team. After our difficult experience at the previous care home, I was understandably anxious, but now I sleep peacefully knowing that Dad is in safe, caring hands - with people who clearly love what they do.
Thank you to everyone for your incredible care and compassion.
Dad often describes the food as "top notch," and after joining him for lunch myself, I couldn't agree more - the quality was exceptional, even better than many restaurants. The chef truly does an amazing job.
Despite being a newer home, the manager has built a fantastic team. After our difficult experience at the previous care home, I was understandably anxious, but now I sleep peacefully knowing that Dad is in safe, caring hands - with people who clearly love what they do.
Thank you to everyone for your incredible care and compassion.
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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Review of
Collington Park Lodge
from Stephanie M (Friend of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As the personal assistant of a resident, I've had the opportunity to observe first-hand the outstanding level of care provided at this home. From the very beginning, the transition from the previous care home was handled smoothly and thoughtfully. Upon arrival, the staff took the time to really get
to know my client, which made a big difference in helping her settle in comfortably.
Every member of the team we've encountered has been happy, helpful, and genuinely caring - it's incredibly refreshing to see. In just two weeks, my client has already gained weight and looks so much healthier and more content. It's clear that the food is not only nutritious but also very well-prepared - she's enjoying her meals again!
The home itself is immaculate, and that high standard of cleanliness reflects the overall quality of care provided. I can't say enough positive things - both the environment and the team have exceeded expectations in every way. Thank you for making such a difference
Reply from Bianca Wilson, General Manager at Collington Park Lodge
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