Oyster Care Homes in West Sussex | 2 Care Homes

Review of
Furze Field Manor
from Richard M (Partner of Resident) published on 20 August 2025

Submitted via Postal Card • Report

Overall Experience

Furze Field Manor is an excellent care home. The staff and management are efficient and caring and are always willing to help. I have found that any concerns about the residents' care and health are dealt with immediately. Nothing appears to be too much trouble. I am confident that my partner is in

a happy and safe place.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you so much for taking the time to leave us such a wonderful review, we are delighted to hear your kind words and that you have had a positive experience with Furzefield Manor. Our team work hard to provide a safe and happy environment for all our residents and its wonderful to know this has been reflected in your feedback. Your kind words will be passed onto the team.

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Review of
Furze Field Manor
from Louise M (Respite Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience

I went to Furze Field Manor for respite of 2 weeks and was pleasantly surprised by the warm welcome I received from staff and carers. The food was excellent, and I would get assistance at any time of day or night. I was sorry to leave, and with increasing debility, I may decide to move to Furze on a

permanent basis.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you so much for sharing your wonderful experience with us! We're absolutely delighted to hear how warmly you were welcomed and that our team made you feel so well supported. We were equally sorry to see you go, and it means so much to hear how comfortable and reassured you felt during your respite period. you would be welcomed back at anytime.

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Review of
Furze Field Manor
from A W (Daughter of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

My mums transition from living at home to living at Furze Field Manor has been seamless. We have all been well supported by the fantastic staff. Mum is really happy and she is looked after fantastically by the staff.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you very much for your lovely words and that your mum and family have all felt supported in her transition to living in and settling in at Furzefield Manor, and to see she has made some new friends, i will pass on your kind words to the team.

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Review of
Furze Field Manor
from Bob R (Respite Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience

The care home is still settling down following an opening just over a year ago. The dedication and care of the nursing and cleaning staff is remarkable. The facilities are good but communication between the ground and first floor is not so good, with the first floor tending to be left out. Personally

apart from the food which was terrible but a change of chef may have improved. I found the two week respite stay was exactly what I required. It is a very friendly and caring care home,

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you so much for your kind words about your recent stay with us, We're truly delighted to hear that you enjoyed your time with us and you felt well cared for, that means a great deal to the team. We also appreciate your honest feedback about the food, and I'm pleased to say we have welcomed a new chef to the home and the feedback so far has been very positive. We have also welcomed some more residents upstairs communication has vastly improved,, We'd love the opportunity to welcome you back in the future and we are confident you would notice the difference

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Review of
Furze Field Manor
from M W (Respite Resident) published on 23 June 2025

Submitted via Postal Card • Report

Overall Experience

Having spent two weeks under your care. I have been well looked after and treated with care. At no time did I feel a nuisance to the staff, and they were always willing to help.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you so much for your kind words following your short stay with us, I will of course pass on your comments to all of the team, We were so glad we could help you and that you felt supported during your stay and we hope you will come and stay again with us in the future,.

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Review of
Furze Field Manor
from L F (Niece of Resident) published on 21 May 2025

Submitted via Postal Card • Report

Overall Experience

Our aunt has come for a 2-week respite stay and has had a splendid time, she has settled well & she has decided that this is the change of life that was needed. The staff are wonderful - they can't do enough. the environment is like a 5-star hotel, the space is beautiful! Actually, to be honest, I

don't want to tell you all how good it is.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you for your lovely comments, which I will pass on to the team. We are so pleased that she has settled so well and is having a wonderful time.

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Review of
Furze Field Manor
from S D (Daughter of Resident) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

My mother needed some short-term care following a hospital stay. I was delighted to find Furze Field Manor, the staff are all so kind, patient and understanding, and my mother was looked after so well. They were also very supportive to me in what was a difficult time. I would certainly use Furze Field

Manor again and would highly recommend it to others.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you so much for your kind words. We were so glad we could help in this situation and that you felt supported. We certainly look forward in having your mother stay with us again in the future.

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Review of
Furze Field Manor
from J A (Daughter of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

My father has been looked after with dignity and compassion since arriving at Furze Field Manor. The staff have taken time to get to know him, so they understand his needs and interests. The facilities and meals are good, and recent efforts to improve his mobility have really helped him maintain his

independence.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you for your lovely comments, which I will pass on to the whole team. It has been a pleasure to see your father go from strength to strength.

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Review of
Furze Field Manor
from S D (Respite Resident) assisted by family/friend published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent. Like entering a five-star hotel. It made all the difference having home-cooked food. I would visit again if possible. Thank you.

Reply from Wendy Peacock, General Manager at Furze Field Manor

Thank you very much for your fantastic review, i am so pleased your stay with us was a positive experience, i will pass on your comments to the whole team and the chef. We look forward to your next return to Furzefield Manor.

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Review of
Furze Field Manor
from P W (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

My mother spent 6 weeks respite at Furze Field Manor after being hospitalised with a serious illness. From the start all the staff were so kind, helpful and professional. Nothing was too much trouble. Beautifully appointed and with the feel of a 5 star hotel Furze Field has such a lovely happy atmosphere

and I can't recommend it enough for the care it provides.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you for your lovely feedback, which means a great deal to the team here at Furze Field Manor. I will pass on your lovely words to the whole Team

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Review of
Furze Field Manor
from M H (Nephew of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

My aunt moved to Furze Field Manor after living in a care home in Haywards Heath for just over a year. Our experience there meant we were apprehensive about a new care home but our fears have been quick dispelled. Furze Field Manor is excellent. Everything about it is new and fresh. The standard of

care so far seems excellent and is in a different league to the previous home. Staff genuinely care. They take time to get to know their residents. They work hard to encourage residents to make friends. My relative isn't just left in a chair and ignored, which typified our previous experience.
The rooms and decor are immaculate. Really superb interior design. They are also kept spotless, and unlike our previous experience, clothes are respectfully and thoughtfully put away, so my relative can easily make her own clothes choices. The housekeeping standards are top class. Food: outstanding.
Activities are a work in progress but not too bad so far. Management responsive.
Overall very good.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you for your amazing review and for choosing Furze Field Manor to take care of your Aunt. It has been our absolute pleasure getting to know your Aunt, you and her family and friends through your visits to the home. It is so nice to hear how we've been able to make a difference and support you all in having to make that tough decision about the need to make a move into a care setting. Thank you from the entire team for choosing Furze Field Manor, I will pass on your kind words to all the team.

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Review of
Furze Field Manor
from J G (Wife of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

An emergency occurred on the 5th of January when, after a fall, I damaged my left hip which required surgery. My main concern at the time was for my husband knowing is degree of problems, fully aware of his vulnerability, and I feared for his safety. It was with the help of a group which we were member

she was able to act on my behalf in securing my husband a place in the home. Thankfully, he settled in well, and the experience has been a good one for him. Now, home safe and sound.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

It was our pleasure to look after your lovely husband while you were recovering from your surgery. He was great fun, he was involved with all the activities, and he became a good friend to the residents. The entire team miss him, and hopefully, one day, you will both visit us for lunch.

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Review of
Furze Field Manor
from J T (Niece of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

We have been really impressed by the staff at Furze Field Manor. My elderly aunt has a strong personality and can be quite resistant to change. The staff have been so patient and encouraging, that she has regained her strength following a spell in hospital. Thank you for all your hard work and care.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you very much for your positive words, I will pass your feedback onto our team, we are delighted that your aunt has decided to make Furzefield Manor her permanent home

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Review of
Furze Field Manor
from P F (Sister of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

Just so grateful to get my sister back. She is stimulated comfortable and happy. Thank you all so much.

Reply from Wendy Peacock, Front of House Manager at Furze Field Manor

Thank you for taking the time to leave a review; we're very appreciative of your feedback - thank you! We are delighted that your sister has chosen to make Furze Field Manor her home.

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Review of
Furze Field Manor
from Peter H (Friend of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Lovely environment and quality staff and have been very accommodating towards the specific requirements including allowing home effects. Also visiting is easy as free parking. Would recommend it to others needing a care home.

Reply from Wendy Peacock, Front of House Manager at Furze Field Manor

Thank you for your lovely feedback which means a great deal to the team here at Furze Field Manor.

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Review of
Furze Field Manor
from S D (Wife of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

After 53 years of marriage, the need to place my husband in a care home had to be faced. From the moment I walked into Furze Field Manor I knew this was where I wanted him to be. The warm and welcoming way I was met was a clear indication of the care, dignity, respect, and support I was looking for.

The Management of the Home is excellent and they and all their wonderful team are like an extended family to not only my husband but to also to our family. Their care, time and understanding is never rushed. The choice of delicious and nutritious food is served in first class dining areas, with attention paid to residents dietary needs.

I cannot find appropriate words to rate the Home and the staff highly enough, but what I can say is if my beloved husband cannot be with me, this is where I am happy he is. Thank you to all at Furze Field.

Reply from Wendy Peacock, General Manager at Furze Field Manor

Thank you for your amazing review and for choosing Furze Field Manor to take care of your husband. It has been our absolute pleasure and we have loved getting to know you and your family through your visits to the home. It is heartwarming to hear how we've been able to make a difference and support you all in having to make that tough decision about the need to make a move into a care setting and making that transition as smooth as possible. Thank you from the entire team for choosing Furze Field Manor.

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Review of
Furze Field Manor
from Kim B (Granddaughter of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

I looked at many care homes for my 97 year old grandmother and Furze Field Manor was by far the nicest. My grandmother was not looking forward to the move at all but has surprised us all by immediately settling in and reports that she loves it there. I think this is due to the wonderful facilities and

food but more importantly the staff. They take the time to update me on how she is doing and address any of my queries very quickly. They are very kind and engaged with the residents. It's good to see the same staff members regularly. The management team have been delightful to deal with and the whole process has been very easy. The Memory Clinic nurse couldn't say enough nice things about Furze Field Manor, not just the facilities but that she spotted staff spending time with and engaging with residents which is so helpful. I would highly recommend.

Reply from Wendy Peacock, General Manager at Furze Field Manor

Thank you so much for taking the time to provide this amazing feedback. It is our pleasure to take care of your grandmother, she has settled into her new home very quickly and is already taking part in and enjoying a wide range of activities and even been on a couple of resident outings in the short time she has been at Furze Field Manor. Spending time and engaging with our residents, outside of providing day to day care, is really important to us and one of our core values and so hearing this feedback from both you and a healthcare professional and visitor to the home is special. Thank you again for taking the time to provide this review.

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Review of
Furze Field Manor
from D C (Resident) assisted by family/friend published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience

Very comfortable and modern with excellent friendly staff.

Reply from Wendy Peacock, General Manager at Furze Field Manor

We were delighted that you chose Furze Field Manor for your respite stay and it has been so lovely to see you keeping in touch and coming back to join us for a coffee, lunch and even some activities and to catch up with the friends you made whilst staying with us. Thank you for taking the time to provide your review and we very much hope that you will return again very soon for another respite stay; you will always be very welcome.

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Review of
Furze Field Manor
from Kevin G (Son of Resident) published on 3 January 2025

Submitted via Website • Report

Overall Experience

Mum moved to Furze Field after a very frustrating time at another (much older) care home. We are very happy with our decision.
The staff are all very engaged with the residents and their families: helpful, professional, and above all genuinely caring. The quality of the food is exceptional. All of

the support activities (housework, laundry, IT etc.) are carried out smoothly and effectively as part of the running of a friendly home. Communication from the managers and care staff of the home has been diligent, timely, and proactive: I have not had to spend any time chasing things up.
I feel that my mother is safe and well looked after by people who care about her as a person.

Reply from Wendy Peacock, General Manager at Furze Field Manor

Thank you for your feedback which is much appreciated. It is lovely to hear that you are happy with all aspects of our service and that you feel your mum is safe and being cared for by people who care about her as a person. This very much aligns with our core values and ethos. Your positive feedback means a great deal, especially to the support teams who work tirelessly in the background but may not always be front of house. It is our pleasure to take care of your mum and thank you for choosing Furze Field Manor.

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Review of
Furze Field Manor
from L D (Daughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

My dad initially stayed at Furze Field Manor for respite care. A sudden further change meant he required full time care and our immediate choice was Furze Field. I'm full of praise for the way the home is run and for the staff that work there. The home is clean and welcoming and the food is brilliant!

The staff are kind, friendly, caring, respectful and thoughtful and always professional. The last few months have been incredibly hard for us as a family and we have all been supported in varying ways by Furze Field. We could not have asked for more, as Furze Field is like home from home. Even my teenage sons look forward to a welcoming environment where they can spend time with their granddad. We have been able to enjoy time as a whole family, having a delicious lunch with my father. I can honestly say many of the staff who look after my dad have become friends who I trust and respect. Thank you to all at Furze Field for bringing some light and kindness to us at a very tough time.

Reply from Wendy Peacock, General Manager at Furze Field Manor

Thank you so much for this amazing feedback! It means a great deal to hear that we've been able to support you and your family during such a tough time - not just by caring for dad but welcoming the wider family to the home to join dad/granddad for meals and hopefully providing a listening ear and supporting you in other ways. To hear that we've made a difference means a lot. Thank you again for taking the time to share your feedback.

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Care Homes Owned by Oyster Care Homes in West Sussex

Oyster Care Homes Locations in West Sussex (2)

Oyster Care Homes Reviews in West Sussex (31)

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