Care Homes Owned by Blissful Care Homes in Hampshire

Well done and a big thank to to every one at Broardmead Rest home for looking after him

Mum has been a resident in Broadmead for about 20 months. In that time she has received superb care from all the staff. Whenever I visit the staff always make me feel welcome and take time to ask how I am and if necessary tell me how Mum has been since my last visit. I always get informed if Mum is unwell or has any issues and they phone once a month to see if I have any concerns. Mum celebrated her birthday this month, March, and Broadmead took great care in ensuring Mum had a great day. Balloons, and party banners were provided and Chef made an amazing cake! An enjoyable afternoon was had by all!

Had a lovely visit for mums birthday. The chef cooked her a lovely birthday cake and everyone sang mum happy birthday. Really cheered her up and made her day. Thank you to all the staff for being so caring to mum.

My mum has been in the care home for a few years and is very settled there. The staff are caring, helpful and patient. But I have found that some of her items can go missing and are not always found. It is great to see that there are activities, some of which my mum does participate in and it's so nice to see her enjoying herself. The kitchen are very good at trying to cater for my mum's eating preferences which can be difficult. I am very happy with her care.

I think the care Mum receives is excellent. The staff are always very pleasant and understanding. They do a difficult job extremely well and I couldn't fault them in any way. I can be confident that Mum always receives excellent care, which is a comfort to me.

A lovely, caring environment for Mum. She was helped to settle in earlier in the year and has been very happy. The staff are exceptionally kind and helpful and always happy to help with any queries. The residents have a fun and stimulating range of activities.

My mum has been in Broadmead for over a year now. Staff are always cheerful and welcoming. They always seem very kind and caring towards the residents . Mum seems happy and settled in the home . Despite having very advanced dementia she has awareness of when people are kind to her or not. She always responds very positive's the staff and tells me how lovely they are . Because she used to be a carer and has a nurturing personality, she can still recognize this in other people .

Mum has been a resident at Broadmead Rest Home for almost 3 years, and throughout this whole period I have only experienced warmth, kindness and compassion from all of the staff, from carers through to management. The care home is so well run, and it is such a relief to know that mum is safe and secure and being treated with dignity and respect.

My only observation is that there seems to be a need for additional activities to keep the residents amused as they often seem bored when I attend but having said that I only see one day each week.

I have found Broadmead to be excellent in every area and my father is very well cared for. He has very complicated communication issues and all the staff are very kind and patient. We are very welcomed when we visit and it feels very much like the residents home.

Welcoming staff and a lot of interaction with residents. Varied menu providing a balanced selection of food and drinks. Good overall decoration and cleanliness of the property. Care taken with resident's personal hygiene but a lot of personal items tend to go missing and not get returned despite naming everything.

The one real concern is the difficulty in understanding one or two key members of the care staff I.e.use of the English language, particularly in relation to phone calls between them and myself in relation to care updates for my very elderly father in law. He cannot understand or hear what they say to him sometimes.

Cannot fault Broadmead since my dad moved in, always treated with kindness and respect, staff are very professional and efficient, nothing seems too much trouble. We are kept up to date if there are any issues, not they there are many.

My wife has only been at Broadmead Resthome a short time but the staff are very caring and keep me up to date, she can be difficult at times. When I call to see her, they always seem to know where she is. All the staff are pleased to help at all times and nothing seems to be too much trouble. Thank you all.

I can highly recommend this home to anyone who is looking for a home for their loved one.

The food was good quality and there was always lots of activities and entertainment.

Mum has been very happy at Broadmead Resthome in the three years she's been a resident. The staff are fabulous and look after her so well. She is very fond of them! Mum clearly feels safe and cared for at Broadmead which has been a great consolation knowing she is in good hands.

My father is looked after extremely well. Whilst frail, he likes to walk, and the staff are always provide a steady hand if needed. The carers are all wonderful and let us know immediately if there is a medical concern or issue so we are always informed. Whenever we ask him if he is happy the answer is always a resounding yes.

We really appreciate their support.

Went to visit my mum on the 7th of July 2024. My sister and I were both blown away by the attention they gave my mum and us as relatives. They were so kind, and went above and beyond our expectations. It has enabled us to feel safe knowing Mum is being cared for by not just professionals but empathetic and caring professionals. Well done Broadmead staff.