Blissful Care Homes in Hampshire | 1 Care Home

Review of
Broadmead Resthome
from E M (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

My mum has been in the care home for a few years and is very settled there. The staff are caring, helpful and patient. But I have found that some of her items can go missing and are not always found. It is great to see that there are activities, some of which my mum does participate in and it's so

nice to see her enjoying herself. The kitchen are very good at trying to cater for my mum's eating preferences which can be difficult. I am very happy with her care.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you very much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that your mum is settled, enjoying the activities, and receiving care that meets her needs. Your comments about our staff and kitchen team are greatly appreciated and will be shared with them.
We are sorry to hear about your concerns regarding personal items. We would encourage you to speak directly with the home's management team so we can look into this promptly and work with you to minimise any future issues.
Thank you again for your feedback and for trusting us with your mum's care.

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Review of
Broadmead Resthome
from Dave S (Son of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

I think the care Mum receives is excellent. The staff are always very pleasant and understanding. They do a difficult job extremely well and I couldn't fault them in any way. I can be confident that Mum always receives excellent care, which is a comfort to me.

Reply from Stephanie Read, Registered Manager at Broadmead ResthomeThank you so much for taking the time to share your kind words. We are delighted to hear that you feel confident in the care your Mum receives and that our team's efforts make a difference.
Our staff work hard every day to provide compassionate and person-centred care, and it's wonderful to know that their dedication is appreciated. We will be sure to share your lovely comments with the team they will be thrilled to hear them.
Thank you again for your feedback and for trusting us with your Mum's care.

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Review of
Broadmead Resthome
from A M (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

A lovely, caring environment for Mum. She was helped to settle in earlier in the year and has been very happy. The staff are exceptionally kind and helpful and always happy to help with any queries. The residents have a fun and stimulating range of activities.

Reply from Stephanie Read, Manager at Broadmead ResthomeThank you so much for your lovely feedback. We're thrilled to hear that your mum has settled in and is happy at Broadmead.
Our team takes great pride in providing a caring and supportive environment, and it's wonderful to know that this has made a real difference for your mum. We're also delighted that she's enjoying the range of activities we offer-keeping our residents happy, engaged, and stimulated is very important to us.
Your kind words mean a lot to the team and will be shared with them-they'll be so pleased to know their care and dedication are appreciated.

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Review of
Broadmead Resthome
from Caroline B (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

My mum has been in Broadmead for over a year now. Staff are always cheerful and welcoming. They always seem very kind and caring towards the residents . Mum seems happy and settled in the home . Despite having very advanced dementia she has awareness of when people are kind to her or not. She always

responds very positive's the staff and tells me how lovely they are . Because she used to be a carer and has a nurturing personality, she can still recognize this in other people .

Reply from Stephanie Read, Manager at Broadmead ResthomeThank you so much for sharing your wonderful feedback. We are delighted to hear that mum feels happy and settled at Broadmead and that our staff have made such a positive impression on her.
It is heartwarming to know that, despite her advanced dementia, she is still able to recognize and respond to the kindness and care shown by our team. We are proud of our staff for providing a nurturing and compassionate environment, and your kind words will mean a lot to them.
We truly appreciate you taking the time to share your experience and are grateful that mum is part of our Broadmead family.

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Review of
Broadmead Resthome
from E T (Son of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

Mum has been a resident at Broadmead Rest Home for almost 3 years, and throughout this whole period I have only experienced warmth, kindness and compassion from all of the staff, from carers through to management. The care home is so well run, and it is such a relief to know that mum is safe and secure

and being treated with dignity and respect.

Reply from Stephanie Read, Registered Manager at Broadmead ResthomeThank you so much for sharing your heartfelt feedback. We are truly touched by your kind words and are delighted to hear that you feel Mum has been well cared for during her time with us.
Providing a safe, respectful, and compassionate environment is at the heart of everything we do, and it's wonderful to know that this has made a positive difference for both Mum and your family. I will be sure to share your comments with our team.

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Review of
Broadmead Resthome
from David K (Brother of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

Broadmead is one of the best rest homes that I have seen, the staff are both friendly and helpful and the home is maintained extremely well.
My only observation is that there seems to be a need for additional activities to keep the residents amused as they often seem bored when I attend but having

said that I only see one day each week.

Reply from Stephanie Read, Registered Manager at Broadmead ResthomeThank you so much for your kind words and positive feedback about Broadmead. We are delighted to hear that you find our staff friendly and helpful, and that you feel our home is well maintained.
We also appreciate your observation regarding activities for our residents. We are always looking for ways to enrich our residents' daily experiences as we continue to develop and expand our activity programs.
Your input is very valuable to us, and we hope to continue providing a welcoming and engaging environment for all our residents.

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Review of
Broadmead Resthome
from Robert B (Son of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

I have found Broadmead to be excellent in every area and my father is very well cared for. He has very complicated communication issues and all the staff are very kind and patient. We are very welcomed when we visit and it feels very much like the residents home.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you for taking the time to leave such a lovely review and for the 5 star rating. We're delighted to hear that your father feels well cared for and that our team's patience and kindness have made a positive difference, especially given his communication needs. Creating a welcoming, homely environment for residents and their families is something we truly value, so it's wonderful to know this has been your experience when visiting.
Thank you again for your kind words and for placing your trust in us.
From all of us at Broadmead Rest Home.

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Review of
Broadmead Resthome
from Wendy W (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Welcoming staff and a lot of interaction with residents. Varied menu providing a balanced selection of food and drinks. Good overall decoration and cleanliness of the property. Care taken with resident's personal hygiene but a lot of personal items tend to go missing and not get returned despite naming

everything.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you for taking the time to share your feedback. We're very pleased to hear your positive comments about our welcoming staff, the level of interaction with residents, and the quality of our meals and environment. Providing a warm, engaging and comfortable home is very important to us.
We're sorry to hear about the issue with personal items going missing. This is certainly not the experience we want for our residents or their families. We would really appreciate the opportunity to look into this for you, so please do feel free to speak with the home's management team directly, as they will do their utmost to try to help to resolve this and ensure belongings are properly tracked.
Thank you again for your valuable feedback.

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Review of
Broadmead Resthome
from E L (Daughter-in-law of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

The one real concern is the difficulty in understanding one or two key members of the care staff I.e.use of the English language, particularly in relation to phone calls between them and myself in relation to care updates for my very elderly father in law. He cannot understand or hear what they say

to him sometimes.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you for taking the time to leave your feedback and sharing your concern with us. Communication is key and we want you to be comfortable with the updates you are getting and to maintain clear communication with your father in law. Please do reach out to our Manager at Broadmead Rest Home with any specific issues or concerns you have, and we will do our utmost to help and resolve any issues.
With warm wishes, all of us at Broadmead Rest Home

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Review of
Broadmead Resthome
from T M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report

Overall Experience

Cannot fault Broadmead since my dad moved in, always treated with kindness and respect, staff are very professional and efficient, nothing seems too much trouble. We are kept up to date if there are any issues, not they there are many.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for taking the time to leave us a review and for your positive feedback. Your feedback is so important to us and we will be sure to share this with our team. Our ethos is centred around making sure all residents are safe, happy and comfortable at Broadmead, whilst ensuring we can offer them individual, person centred care to suit their needs. Thank you once again, from all of us at Broadmead.

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Review of
Broadmead Resthome
from Raymond V (Husband of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

My wife has only been at Broadmead Resthome a short time but the staff are very caring and keep me up to date, she can be difficult at times. When I call to see her, they always seem to know where she is. All the staff are pleased to help at all times and nothing seems to be too much trouble. Thank

you all.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for leaving us a review! We are so pleased that you are happy with our care and communication. We always do our absolute best to ensure our residents are happy, safe and cared for and that families are always kept up to date on how their loved ones are getting on! Thank you once again, from all of us at Broadmead.

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Review of
Broadmead Resthome
from Marion E (Friend of Resident) published on 20 January 2025 Submitted via Website • Report

Overall Experience

Our friend has been at Broadmead Resthome since November 2024 and is gradually settling in. We have been so impressed with the care given by all members of staff, encouraging her to join in when she feels able but equally happy for her to spend time in her room bringing meals to her if necessary. It's

great to follow Broadmead on social media and see all the activities that the staff organise for the residents. The home is spotlessly clean, the food served is excellent and the birthday cake made for our friend was superb and much appreciated, especially as it was the Christmas party day so a lot going on for the staff.
The management is very good at keeping us informed regarding her medical care. Walking through the front door, one immediately senses a very happy and relaxed atmosphere.
I can highly recommend this home to anyone who is looking for a home for their loved one.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for taking the time to leave us a review! We will share your feedback with the team. It is great to hear you are happy with the care we provide for your friend and it's lovely to hear you follow us on social media. It is very important to us to keep up excellent communication with loved ones so you always know how they are getting on. Please do keep visiting, we love having guests over as do the residents! Best wishes, from all of us at Broadmead.

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Review of
Broadmead Resthome
from M M (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report

Overall Experience

Mum has been at Broadmead Resthome for just over three months and has settled in extremely well. The staff are so kind, caring and always appear so jolly! Mum's participation in the numerous activities has increased significantly due to the encouragement of the fabulous staff. Whenever I visit mum,

always tells me that all the staff are so lovely and she is very happy. I am very impressed with all aspects of Broadmead. I always get a warm and friendly welcome whenever I visit and always informed on mum's welfare. I feel very reassured that Broadmead are caring for mum in a kind, compassionate manner and I wouldn't hesitate to highly recommend it.

Reply from Stephanie Read, Registered Manager at Broadmead ResthomeThank you for taking the time to leave Broadmead a review and your kind words, our aim is to make the transition into a care home as smooth as possible. I am glad Mum feels at home at Broadmead. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Broadmead Resthome
from Julie B (Daughter of Resident) published on 8 October 2024 Submitted via Website • Report

Overall Experience

Dad was a resident for around two years and was looked after amazingly - when he passed away last December, not only did they treat him with the respect and dignity he deserved, they were so caring toward myself and my siblings, giving us as much time alone with Dad as we needed.
Dad was admitted to

the care home towards the end of lockdown, it was very rarely we were told we couldn't visit and they made sure that all their residents were kept safe.
The carers are all fantastic, very empathetic towards residents' needs and would let us know as soon as possible if there were any medical concerns or problems.
The food was good quality and there was always lots of activities and entertainment.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for your kind words. We are delighted that you have been happy with the care we provided your father. Every resident is special to us at Broadmead and our care is centred around their individual needs. We work hard to ensure not only are our residents happy and safe at Broadmead, but always treated with care and respect. Thanks once again for leaving us a review, we will be sure to share this with our team. From all of at Broadmead.

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Review of
Broadmead Resthome
from S A (Daughter of Resident) published on 1 October 2024 Submitted via Website • Report

Overall Experience

Mum has been very happy at Broadmead Resthome in the three years she's been a resident. The staff are fabulous and look after her so well. She is very fond of them! Mum clearly feels safe and cared for at Broadmead which has been a great consolation knowing she is in good hands.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for your kind words and for leaving us a lovely review! We are so glad your mum is happy, we always do our best to ensure all our residents are happy, safe and comfortable! Our ethos is to put our residents at the forefront of everything that we do and to ensure we are always making a positive difference in their lives. Thank you, once again, from all of us at Broadmead.

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Review of
Broadmead Resthome
from A K (Son of Resident) published on 27 September 2024 Submitted via Website • Report

Overall Experience

My father is looked after extremely well. Whilst frail, he likes to walk, and the staff are always provide a steady hand if needed. The carers are all wonderful and let us know immediately if there is a medical concern or issue so we are always informed. Whenever we ask him if he is happy the answer

is always a resounding yes.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for leaving us a wonderful review! We are so pleased your father is happy and comfortable at Broadmead! We do strive to ensure all our residents are well looked after with good quality care, activities that suit them and they enjoy and their safety and dignity are always at the heart of everything we do. We will share your feedback with our team as they will be so pleased to hear it! Thanks once again, From all of us at Broadmead Resthome

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Review of
Broadmead Resthome
from S M (Daughter of Resident) published on 27 September 2024 Submitted via Website • Report

Overall Experience

The Broadmead Resthome team are fantastic. They care passionately for their residents with respect and dignity. Nothing is too much trouble and everyone cared for as if they were family.
My father has been there for a few years and he is happy and settled.
The team provide brilliant birthday and

anniversary celebrations and are happy to welcome the whole family.
We really appreciate their support.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for taking the time to leave us such a wonderful review. We will be sure to share this with our team. Broadmead really is a home-from-home for all our residents! We do our utmost to ensure that our residents are cared for and respected and enjoy their time here. Thank you, once again, for your kind words. Best wishes, from all of us at Broadmead.

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Review of
Broadmead Resthome
from V C (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report

Overall Experience

Went to visit my mum on the 7th of July 2024. My sister and I were both blown away by the attention they gave my mum and us as relatives. They were so kind, and went above and beyond our expectations. It has enabled us to feel safe knowing Mum is being cared for by not just professionals but empathetic

and caring professionals. Well done Broadmead staff.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for taking the time to leave us a wonderful review. This means so much to us as it is our goal to make sure all our residents feel safe, happy, and at home in Broadmead. Our team lives by this ethos and ensures the atmosphere at the home is always comfortable, joyous, and nurturing. We are so pleased that you are happy with the care as this is our ultimate goal, to provide the highest quality of care in a wonderful homely environment. Thank you once again, from the team at Broadmead.

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Review of
Broadmead Resthome
from Shaun E (Son of Resident) published on 2 July 2024 Submitted via Website • Report

Overall Experience

My father was a resident at Broadmead Resthome for around three years. From the day I visited when searching for a care home, the place felt like a home, not a business. The staff throughout his time their were compassionate, caring and helpful. In three years, our family had some real ups and downs

with Covid and various issues with Dad's deteriorating health. At all times we were informed and updated of what was happening. The food was of good quality, lots of interactive entertainment (just check the social media page for a view) and a smile when you were arriving and leaving. With all the challenges the staff have to deal with in a care home, they have always done a great job in my opinion.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for taking the time to leave us a review. Your words mean so much to us! Broadmead is a "home away from home" for all our residents and our aim is always to ensure our residents truly feel this and are safe, happy and comfortable here. We will share your comments with our team as they will love this feedback. We are so glad that you have been happy with our care, environment and activities. Thank you once again, warm wishes from all of us at Broadmead.

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Review of
Broadmead Resthome
from K L (Mother of Resident) published on 14 June 2024 Submitted via Website • Report

Overall Experience

Broadmead Resthome is excellent in every aspect of cleanliness and care.
My mum has been with them for two years this month, l feel she is getting the best care from the staff who are kind, caring and compassionate and treat Mum as they are their family member.
There is always something going on at

Broadmead, whether it's singing and dancing dog visits or the local vicar.
As a family, we are always treated with a wave and a smile from the staff.
The staff encourage everyone to get involved with day-to-day activities.
They have the paper read to them, they get involved in the village and local celebrations. (They are always celebrating something, they like a good party).
I feel Mum is in the best place as Broadmead meets all Mum's care needs with compassion and kindness.

Reply from Amal Raja, Group General Manager at Broadmead ResthomeThank you so much for your wonderful review and for taking the time to feedback. We will share this with our team, they will be so pleased to receive these comments. Broadmead truly is a "home" for us all. We always strive to provide the best quality of care, safety and comfort for our residents, whilst ensuring they have plenty of fun too! Engaging activities and social events are loved by all and we are so glad you enjoy them too! Once again, a very warm thanks from all of us at Broadmead!

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