Care Home Owned by Blissful Care Homes in London

amazing experience for both my mother and our family. She was welcomed with big arms as part of a big family. My Mother settled extremely quickly feeling very safe and cared for. It's has been life changing for her providing her with the right support and needs to assist with her dementia. All the staff and management are amazing and go above and beyond at all times and they have a fantastic entertainment team which really works on the needs of each individual. The food is excellent and I can relax knowing my mother is in safe and caring hands.It has made a huge difference to how my mum is now interacting more with the right care and support yet having still her own independence. Thankyou

Constant asking if mum need help. Food is really good and fresh with many options.
If anyone looking for residential home I recommend this one. Is feal like home as staff is always there to help.
Thank u everyone for everything u doing.

part in things she previously wouldn't have, and there is always something different going on whether it is arts and crafts, celebrating different cultures and important calendar dates, exercise, and mum's favourite - music and dance! It is lovely to see all the staff take part and be included in many of the activities. It really is one big family! I have attended residents' meetings and know that everyone's opinion counts. I attend quite frequently and am always warmly welcomed and enjoy taking part in activities with mum. I cannot thank the staff enough - management and care staff. I would have no hesitation in recommending Coppermill. Looking forward to the renovation completion!

to be put on the waiting list at Coppermill as they were refurbishing. Less than 2 weeks later we were contacted to see if we would still like the room and we said of course. We moved her in around 10 days later and have never looked back.
The standard of care at Coppermill far exceeds our expectations. From the welcoming admin lady in the front office, the care leaders, the senior management through to the handyman, kitchen staff and of course the wonderful carers the service so far has been outstanding. The attention to detail is fantastic, nothing is too much trouble and the overall care is as good as any I have seen. (I have worked in many care homes so have seen different standards ).

welcoming and I cannot fault them or the home in any way.
My father is very happy there, always saying how nice the staff are and telling stories of the activities that he is encouraged to do with the staff and other people living there. Some of the things he does he would never have even tried and I've seen pictures of him that have been taken by staff of him enjoying himself. The home is currently undergoing a full renovation and the bedrooms are lovely with a homely feel to them. I can't say anything but good things about Coppermill and the staff there and a huge thank you to everyone there for looking after my father so well !

of a desperate time. Throughout that time, I saw and heard nothing but a caring and attentive system in place, staffed by what can only be described as thoughtful, patient and loving people - this is not a job for the staff, it is a devotion to ensure that those afflicted with the terrible disease that is dementia are living their best possible life. Care was tuned to the individual in every case I saw. Over the last year, as mum's condition deteriorated, the staff were always ahead of putting in place the changes in care that mum needed, I was always kept informed. I have no hesitation in recommending Coppermill, if you make that choice, you will have made the very best decision for your loved one.

and, to be honest, my dad looks amazing, well dressed, washed, hair cut etc. now. He has been so chatty on each visit and the staff have been so kind.

Mum to build some valuable trusting relationships. I have been able to visit Mum outside the lockdown periods using either the "pod" specially set up or more recently in her room while pre-testing and donning appropriate PPE.

into her comfort and wellbeing. I am being kept informed of what is happening and am comforted knowing they are doing all they can in a loving and kind way.

staff are always very helpful when I contact the home they are able to give me a clear update of her current situation. I have also enjoyed the opportunity of speaking to her via Skype.
Having just been able to visit my aunt after such a long time I was relieved to find her looking happy and well cared for - a great improvement from when she was first admitted.
The staff had gone to the trouble of providing her a cake to help celebrate her 96th birthday. They realise that she has always been a sociable person and efforts are made to ensure that she takes part in the activity sessions and she has also enjoyed a couple of external outings.

support and he has regained his sparkle. Thank you Coppermill!

how long he stays in bed and what he wears (this was monitored when he lived at home), this has all been good for him. He enjoys the food and there is a good choice. My mother then had a hospital stay which resulted in a catheter, she didn't want to deal with this at home so went into Coppermill initially for respite, the care she received was good and not having eaten proper solid food for years, the staff, with help from the doctor, changed this around which was lovely for her. Unfortunately, in September she had a stroke which has meant swallowing is difficult. The staff have been extremely accommodating helping her in every way they can. We are well informed about any medical incidents that occur for both my parents and the staff are always very welcoming and helpful when we visit. As we live 3 hours away it has been a blessing to know that both parents are so well looked after.

to witness and as she assures me, is there at all times of day and night. Her safety and well being is paramount to me, of course, and to see how much the staff here care for her also gives me confidence and reassurance and a huge sense of relief, when we leave her, knowing she is in such safe and caring hands. Food, environment and facilities are all excellent too, but my mother's smile is the biggest tick they could ever have from me!

is one of the nicest, if not the best care home I have ever visited. It is fresh and clean, and offers excellent food and a wide range of activities for the residents.

I cannot speak highly enough of the staff - they are, without exception, kind, caring, attentive and hard-working and treat the residents with love and affection as if they were their own relatives.
I am given a warm welcome whenever I visit and feel I need never worry about my mother's welfare as she is so well looked after, but if any medical issues arise, I am kept very well informed.
I am so grateful that my mother is a resident here and grateful to the staff for their first class care.